1. Vic Panagan Jr. – Resume 23-September-2016
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V i c e n t e C o n c e p c i o n P a n a g a n J r .
 #13 Amorsolo St., Chrysanthemum Village, Brgy., San Vicente,
San Pedro, Laguna 4023
 +632 478 4475
 0917 633 4302
 vic_panaganjr@hotmail.com
Objective:
To be a team player of a prestigious organization and handle more challenging technical
opportunities.
P E R S O N AL I N F O R M AT I O N
Born October 7, 1975 in Cupang, Muntinlupa
Citizenship: Filipino
Marital status: Married, 1 (Daughter)
W O R K H I S T O R Y
MARCH 31, 2013 -
PRESENT
Emerson Electric (Asia) Limited – ROHQ
12F SM Cyber West avenue Building, EDSA corner Bulacan St., Brgy. Bungad,
Quezon City 1105
IT Asset Admin / System Analyst / Desk Side Support
 Purchase IT equipment, peripherals and software license.
 Handles corporate mobile phone management and its after
sales support.
 Cater conference bridge application from the third party.
 Handles inventory management of both hardware and software.
 Prepare documentations such as user manual, and participate
creation of Policy and Business Continuity plan.
 Create IT service forms, diagram and org-chart for the team and
upload it in our SharePoint.
 Create business process mapping, data gathering for business
requirements, and apply ‘lean’ for improving current processes.
 Provide thorough support and issue resolution to the customer.
 Researched issues on various computer systems and
databases to resolve complaints, and answer inquiries.
 Deploy computer with basic install aplications.
 Assist Systems Administrator with regards to backup on a daily,
weekly and monthly basis.
FEBRUARY 13, 2007 –
MARCH 28, 2008
Aurotech Corporation
2021 Buencamino St., Alabang-Zapote road, Muntinlupa City 1770
Jr. System Administrator / Technical Support
 Performs daily, weekly and monthly backup of Lotus Notes
Domino, application and data servers.
 Performs user administrations such as setup and maintaining
accounts from emails and data file.
 Monitor system performance.
 Support end-users by providing sulotion to their issues and
queries.

2. Vic Panagan Jr. – Resume 23-September-2016
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FEBRUARY 20, 1997 –
DECEMBER 16, 2005
Integrated Device Technology, Phil’s., Inc.
103 Innovation Drive, Carmelray Industrial Park, Canlubang, Calamba, Laguna
IT Support
 Support end-users by providing sulotion to their issues and
querries.
 Performs LAN cabling from the server room going to the office
and production area.
 Assist Systems Administrator performing backups, system
maintenance and administrations.
JANUARY 20, 1996 –
SEPTEMBER 20, 1996
Read-Rite Philippines Incorporated
Km19 West Service road, South Expressway, Sucat, Parañaque
IT Support
 Support end-users by providing sulotion to their issues and
querries.
 Performs LAN cabling from the server room going to the office
and production area.
MAY 15, 1995 –
NOVEMBER 1, 1995
Sunward Technology Philippines Incorporated
Km19 West Service road, South Expressway, Sucat, Parañaque
On-the-job Training / HR Assistant
 Safe-keeping of employee’s 201 files.
 Encodes data such as employee profile to the database.
 Assist Employee Relations in all company events such as
Christmas, Party, Family day, Hiring and others.
E D U C A T I O N
OCTOBER 1992 –
SEPTEMBER 1993
SYSTEMS TECHNOLOGY INSTITUTE
Alabang, Muntinlupa / Makati
 Computer Literacy
 COBOL Programming with Mainframe CICS
 Advance COBOL Programming
Q U AL I F I C A T I O N S
 Knowledgeable in Microsoft Office applications
 Adobe Acrobat Professional (Create Forms)
 Adobe Photoshop (Medium Knowledge)
 Lean Process
 Process Mapping
 Value Stream Mapping