1. Welcome to Transcon/ Expeditors International
Welcome tothe Transcon departmentatExpeditorsInternational;forsome youmayhave a good
knowledge of freightandtruckingalready.Formanyyoumay notknow the difference betweenadrop
deckand a sprintervan.Well thisworkbookishere tohelpgive youavisual andbetterwritten
knowledge of the typesof vehiclesandthe freightthatcan be transportedwithinthose vehicle types.
Alsoyouwill understandthe variousservice levelsthatwe offertoourcustomers.
Service Levels
• Less than truckload
• Regional and National carriers
• FreightClassification
• Expedite/Exclusive use
• Cargo Van, Sprinter, Straight truck
• 48’/53’ dry van, Reefer,Specialized
• Full Truckload
• IncludingSpecialized
• White Glove Delivery
• Air freight
• Integrator
• Commercial Airlines
FreightClassification
The freightclassof a customers’shipmentisveryimportantandcan change a quotedprice to
reasonable tooutlandish.Itisveryimportanttounderstandthe variousclassessothatyou andthe
customerknowexactlywhattoexpect.
4. Special Services
Some customersneedspecial serviceswhere the freightneedstobe takeninside fordelivery,orthey
needmore thanone man to complete thisdelivery,alongwithmanyotherservices.Theseservicesare
calledWhite Glove deliveries.
• Site auditwithdeliverylocation
• Appointments
• Liftgate
• Inside Delivery
• PalletJacks
• Extra Man
• Unpacking
• DebrisRemoval
• ProductSet-Up
5. Nowlet’sgetintoCommercial Airoptions- thisoptionwouldbe exactlyhow itsounds- we offerour
customerservicestogettheirfreightdeliveryinsome cases1 day.The freightwouldgointothe
cargo/baggage binon the aircraftand a deliveryagentisonsite torecoverand deliverdirect.Wouldthe
customerlike amore personal option?ThenaHand Carry wouldbe the way togo. The customerwould
have an Employee orpersonof theirchoosingtophysicallycarrythe freightwiththemduringtravel and
arrive directlytothe consignee door.
One area to consideristhatpassengersand theirbaggage fltfirst.Sofor anyreasonthat the flightneeds
to lose extraweight –thisfreightwill be firsttobe off loaded.
One more optionisto rentan aircraftfor private use andCharterthe freightandcomplete the final
deliverywithaspecial deliveryagent.