4. Nike
Oscar Pistorius - 'I Am The Bullet In The Chamber'
"Nike extends its deepest sympathy and condolences to all families
concerned following this tragic incident. As it is a police matter,
Nike will not comment further at this time."
5. “The 4P’s was about “What does the marketer want to say?” while the 4C’s
asks “What does the customer need to hear that the marketer can say?”
I felt that the 4P’s was wrong-headed because it looked at the marketing
process from the company out, instead of from the customer in, which I
felt was backward. (Robert F. Lauterborn, 1990)
6. Intern Extern
Repere organizaţionale
Obiective
Informare vs. Comunicare
Imagine
„Educarea” publicului
Cultura organizaţională
Clienții
Concurența
Tendințe
Repere privind dezvoltarea strategiei