Service and products: Community Customer Client Surveys
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Service and products: Community Customer Client Surveys
1. • THE POWER OF THE NEXT •
MANAGEMENT CONSULTING
DRIVEN. VIGOROUS. RESULTS.
Urbanetectonics, LLC dba The BomaQ Companies.
All rights reserved. Proposal Copyright 2017
725 FM 1103 #133 Cibolo, Texas 78108
Phone and Fax 1 855 383 8056
www.urbanetek2.com
RESULTS.
VIGOROUS.
DRIVEN.
3. Management Consulting______________________________________________
The BomaQ Companies provides design, direction, and support for implementation of
client, customer, and community surveys and reports. The survey project team will be
managed and organized as follows:
CCCS Phase I – In this phase activities are geared towards the tasks necessary to get a
agreed understanding of the objectives, actual project scope, and the community resources
available. Data collection from the local addressing team, city GIS mapping systems, web
master with server access, and designated community outreach contact(s). Review of local
venues to house town hall meetings and traffic reports to survey most visible locations for
signage. Compile a listing of effective radio, newspaper, television, and/or internet media
outlets for advertisements. Research neighboring volunteer groups, university resources,
and community services.
CCCS Phase II – Collaborative workshop series to design the custom community survey and
other agreed upon materials, such as the citizen letters, postcards, press release(s), signage,
survey boxes, volunteer identification tags, online web link, etc. Set a date for the
availability of the website link for the online survey. Set a date for (1) 30 minute training
and mobilization session of (10) groups of (2) people who will be responsible for
conducting the survey and the coded results for a specific people. Set a date or (1) day for
an initial town hall survey introduction and initial implementation. Set a date and listing for
direct mail campaign. Set
4. Management Consulting______________________________________________
a date for a (3) day community blitz of door to door knocking and follow-up for the
remainder of surveys.
CCCS Phase III – Execution and results. After a respectable sector of the surveys have been
received, all survey teams will concentrate on correctly coding the responses to an online
database by survey number, household street number, resident name and/or other means.
Detailed analysis, evaluation, and documentation of the customers current attitudes,
preferences, and interest.
CCCS Phase IV -- Using power point or other presentation mediums. The team will prepare
the results for reporting. Activities in this phase include data simulation through graphs,
clear explanation of findings, feedback positioning, solution brainstorms, reference to
existing feasibility studies, and community statement formation. The community statement
will be based on results received through effective practices as outlined by our community
survey data collection process, current industry standards and regulations, and the context
climate that influences the specific municipality.
CCCS Phase V – Outline recommended next steps. We would like to follow-up with the
administration to observe how the survey results has impacted future decision making
processes. A post-survey effectiveness evaluation will be scheduled for (1) day.