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I How to Modernize Your Nonprofit in 2016
1
Nonprofit Webinar Series
The next generation of communications.
UniVoIP Welcomes You!
I How to Modernize Your Nonprofit in 2016
Webinar Agenda
 Speakers Introduction
 A Nonprofit’s Need to Modernize
 Success Story: Breathe California of Los Angeles County
 Increase Reliability Through Modernized Technology
 Questions and Answers
I How to Modernize Your Nonprofit in 2016
A warm welcome to our nonprofit thought leaders.
Speakers Introduction
Poch Verzosa
Nonprofit Donation
Executive
Janine Germinario
Technology
Consultant
Brad Lebowsky
Director of Development
and Community
Engagement
I How to Modernize Your Nonprofit in 2016
4
A Nonprofit’s Need to Modernize
Speaker: Janine Germinario
www.UniVoIP.com/nonprofit
I How to Modernize Your Nonprofit in 2016
5
Challenges Nonprofits Face
 Solving the world’s most complex problems and
bidding for support with minimal assistance
 Hindered by a lack of funds, fresh ideas and
optimized staff
 Lean budgets with limited resources
 Geographically dispersed teams
 High employee turnover rate
 Acquiring advanced technology is a hurdle
 87% of nonprofits are without a dedicated IT
department
I How to Modernize Your Nonprofit in 2016
6
 Nonprofits entering the cloud to enable development,
growth and modernization
 Advancing the cause with the use of technology
 Outreach and Going Green
 LA Team Mentoring reduces their carbon footprint
while simplifying their daily outreach
 Expansion and Mobility
 South Bay Workforce Investment Board leverages
scalable technology to support a growing organization
Nonprofits and Modernizing Technology
I How to Modernize Your Nonprofit in 2016
7
 Nonprofits ranked “challenged” in 75% of core business functions
according to a Groundwork Group Study
 Fundraising, service delivery, and training & education –
ranked challenged in every way
 The evolving industry demands that nonprofits choose their
priorities properly
 Technology
 Constituent Management
 Service Deliverability
 Simplifying Donor Support
 Collaboration
The Impact of Technology
I How to Modernize Your Nonprofit in 2016
8
Success Story: Breathe LA
Speaker: Brad Lebowsky
www.BreatheLA.org
I How to Modernize Your Nonprofit in 2016
9
Success Story: Breathe LA
 Starting in 1903, our organization committed to helping
people in Los Angeles County with Lung Disease.
 Programs and Initiatives:
 Q24u®, Better Breather’s Club®, Adult Lung Health,
COPD State Initiative, Medical Conferences, etc.
 Breath of Life Awards
 The Future of Breathe LA
I How to Modernize Your Nonprofit in 2016
10
 Top signs a nonprofit is outdated:
 Technology
 Retention
 Corporate partnerships
 Diversification of funding
 How Breathe LA stays modern:
 Obtain technological resources and expertise
 Implement proven business strategies
 Build databases of likely corporate partners
 Extensive funding structure
Success Story: Breathe LA
I How to Modernize Your Nonprofit in 2016
11
 Challenges Nonprofits face when modernizing
 A lean budget
 Limited resources
 Limited staff
 Smaller reach
 Expertise
 Breathe LA’s journey to advanced technology and
modernization.
 Finding technology that is affordable
 Customizing technology to match the organizations needs
 Implementing advanced features that increase
productivity
Success Story: Breathe LA
I How to Modernize Your Nonprofit in 2016
12
Increase Reliability Through Modernized Technology
Speaker: Poch Verzosa
www.UniVoIP.com/nonprofit
I How to Modernize Your Nonprofit in 2016
 Modernizing means adopting new technology.
Learn to safeguard your organization’s
information properly.
Secured network through a proprietary
platform
Multiple levels of resiliency through
geographic redundancy
Develop a Business Continuity Plan
The Demands of The Information Age
I How to Modernize Your Nonprofit in 2016
 Learn to protect your conversation. Your voice
traffic may be unprotected.
Most VOIP Providers deploy SIP based Phones.
While SIP is prolific and a widely used
standard, with its contents transported as
READABLE text, unfortunately, this makes SIP
based phones a target for hackers.
Many Internet based VOIP providers are NOT
encrypting the voice traffic and signaling
message, making your conversation open and
unprotected in the public internet. At UniVoIP,
we encrypt the Signaling and Voice traffic on
all our phones at no additional cost.
Security
I How to Modernize Your Nonprofit in 2016
 UniVoIP is located in both California and
Maryland to achieve network survivability in the
event that one data center goes down.
Bi-coastal presence increases the reliability of
the UniVoIP network in the event of a natural
disaster.
Bi-coastal presence also minimizes “Network
Hops” for our east coast customers.
Geographic Redundancy
I How to Modernize Your Nonprofit in 2016
Geographic Redundancy
I How to Modernize Your Nonprofit in 2016
 Having a back-up plan in the event of service
interruptions
NEVER miss an opportunity
STAY connected with coworkers and clients
MAINTAIN your “Presence”
Business Continuity Plan
I How to Modernize Your Nonprofit in 2016
Business Continuity Plan
 For Each published number (10 digit
numbers):
 Specific greetings with several options
(press 1 for .., press 2 for)
 Route calls to Cell phones/home
phones/answering services
 Route calls to Vmail
I How to Modernize Your Nonprofit in 2016
 Further protect your operations and make sure
the services you are provided is guaranteed
Target for Availability
Calculation of Measured Unavailable Time
Target Mean Time to Repair
Scheduled and Unscheduled Maintenance
Application of Credits
Service Level Agreement
I How to Modernize Your Nonprofit in 2016
20
Test drive a cloud-based phone system risk-free
FREE TRIAL
Limited time only l
Call: 310.747.3232
No Obligation
No Credit card
No Pressure
You be the judge.
You make the call.
I How to Modernize Your Nonprofit in 2016
Thank you for joining us.
Questions ?
Please contact our Nonprofit Program Director.
Celine.Akrey@UniVoIP.com
Phone: 310.747.3232
Recording of this Webinar will be available in
the next few days, so keep a look out!
Q&A Session
www.UniVoIP.com/nonprofit

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The Next Generation of Nonprofit Communications.

  • 1. I How to Modernize Your Nonprofit in 2016 1 Nonprofit Webinar Series The next generation of communications. UniVoIP Welcomes You!
  • 2. I How to Modernize Your Nonprofit in 2016 Webinar Agenda  Speakers Introduction  A Nonprofit’s Need to Modernize  Success Story: Breathe California of Los Angeles County  Increase Reliability Through Modernized Technology  Questions and Answers
  • 3. I How to Modernize Your Nonprofit in 2016 A warm welcome to our nonprofit thought leaders. Speakers Introduction Poch Verzosa Nonprofit Donation Executive Janine Germinario Technology Consultant Brad Lebowsky Director of Development and Community Engagement
  • 4. I How to Modernize Your Nonprofit in 2016 4 A Nonprofit’s Need to Modernize Speaker: Janine Germinario www.UniVoIP.com/nonprofit
  • 5. I How to Modernize Your Nonprofit in 2016 5 Challenges Nonprofits Face  Solving the world’s most complex problems and bidding for support with minimal assistance  Hindered by a lack of funds, fresh ideas and optimized staff  Lean budgets with limited resources  Geographically dispersed teams  High employee turnover rate  Acquiring advanced technology is a hurdle  87% of nonprofits are without a dedicated IT department
  • 6. I How to Modernize Your Nonprofit in 2016 6  Nonprofits entering the cloud to enable development, growth and modernization  Advancing the cause with the use of technology  Outreach and Going Green  LA Team Mentoring reduces their carbon footprint while simplifying their daily outreach  Expansion and Mobility  South Bay Workforce Investment Board leverages scalable technology to support a growing organization Nonprofits and Modernizing Technology
  • 7. I How to Modernize Your Nonprofit in 2016 7  Nonprofits ranked “challenged” in 75% of core business functions according to a Groundwork Group Study  Fundraising, service delivery, and training & education – ranked challenged in every way  The evolving industry demands that nonprofits choose their priorities properly  Technology  Constituent Management  Service Deliverability  Simplifying Donor Support  Collaboration The Impact of Technology
  • 8. I How to Modernize Your Nonprofit in 2016 8 Success Story: Breathe LA Speaker: Brad Lebowsky www.BreatheLA.org
  • 9. I How to Modernize Your Nonprofit in 2016 9 Success Story: Breathe LA  Starting in 1903, our organization committed to helping people in Los Angeles County with Lung Disease.  Programs and Initiatives:  Q24u®, Better Breather’s Club®, Adult Lung Health, COPD State Initiative, Medical Conferences, etc.  Breath of Life Awards  The Future of Breathe LA
  • 10. I How to Modernize Your Nonprofit in 2016 10  Top signs a nonprofit is outdated:  Technology  Retention  Corporate partnerships  Diversification of funding  How Breathe LA stays modern:  Obtain technological resources and expertise  Implement proven business strategies  Build databases of likely corporate partners  Extensive funding structure Success Story: Breathe LA
  • 11. I How to Modernize Your Nonprofit in 2016 11  Challenges Nonprofits face when modernizing  A lean budget  Limited resources  Limited staff  Smaller reach  Expertise  Breathe LA’s journey to advanced technology and modernization.  Finding technology that is affordable  Customizing technology to match the organizations needs  Implementing advanced features that increase productivity Success Story: Breathe LA
  • 12. I How to Modernize Your Nonprofit in 2016 12 Increase Reliability Through Modernized Technology Speaker: Poch Verzosa www.UniVoIP.com/nonprofit
  • 13. I How to Modernize Your Nonprofit in 2016  Modernizing means adopting new technology. Learn to safeguard your organization’s information properly. Secured network through a proprietary platform Multiple levels of resiliency through geographic redundancy Develop a Business Continuity Plan The Demands of The Information Age
  • 14. I How to Modernize Your Nonprofit in 2016  Learn to protect your conversation. Your voice traffic may be unprotected. Most VOIP Providers deploy SIP based Phones. While SIP is prolific and a widely used standard, with its contents transported as READABLE text, unfortunately, this makes SIP based phones a target for hackers. Many Internet based VOIP providers are NOT encrypting the voice traffic and signaling message, making your conversation open and unprotected in the public internet. At UniVoIP, we encrypt the Signaling and Voice traffic on all our phones at no additional cost. Security
  • 15. I How to Modernize Your Nonprofit in 2016  UniVoIP is located in both California and Maryland to achieve network survivability in the event that one data center goes down. Bi-coastal presence increases the reliability of the UniVoIP network in the event of a natural disaster. Bi-coastal presence also minimizes “Network Hops” for our east coast customers. Geographic Redundancy
  • 16. I How to Modernize Your Nonprofit in 2016 Geographic Redundancy
  • 17. I How to Modernize Your Nonprofit in 2016  Having a back-up plan in the event of service interruptions NEVER miss an opportunity STAY connected with coworkers and clients MAINTAIN your “Presence” Business Continuity Plan
  • 18. I How to Modernize Your Nonprofit in 2016 Business Continuity Plan  For Each published number (10 digit numbers):  Specific greetings with several options (press 1 for .., press 2 for)  Route calls to Cell phones/home phones/answering services  Route calls to Vmail
  • 19. I How to Modernize Your Nonprofit in 2016  Further protect your operations and make sure the services you are provided is guaranteed Target for Availability Calculation of Measured Unavailable Time Target Mean Time to Repair Scheduled and Unscheduled Maintenance Application of Credits Service Level Agreement
  • 20. I How to Modernize Your Nonprofit in 2016 20 Test drive a cloud-based phone system risk-free FREE TRIAL Limited time only l Call: 310.747.3232 No Obligation No Credit card No Pressure You be the judge. You make the call.
  • 21. I How to Modernize Your Nonprofit in 2016 Thank you for joining us. Questions ? Please contact our Nonprofit Program Director. Celine.Akrey@UniVoIP.com Phone: 310.747.3232 Recording of this Webinar will be available in the next few days, so keep a look out! Q&A Session www.UniVoIP.com/nonprofit

Editor's Notes

  1. Introduce yourself and your mission: Organization was founded in “1997” and started with only 7 employees and now which also include students, volunteers who are helping with social media and other communication channels. We help on average “ of homeless” / year . Attempting to increase capacity (Vernon location, Hollywood (47 / month, 6,000 / year 2015 objective: Place # of homeless with the help of xxxx – Eye set on two more Winter shelter program- come in feed them and provide a shower, sleep for the night, breakfast. (1 facility holding 100 people / facility), FUNDRAISING Partner with BPSS paying $500/month / person Donors: Standard five (individuals), Fundraising went from $XXX 5 years to now approximately $$ / year Our fundraising grew over a period of xxx years up to our target of $$ this year. Fundraising: Grant Application: Part of LASHA and RFP came out. Monthly meetings to stay up to date.
  2. Former Sergeant of the Marine Corps (5 years of service) Current veteran, having successfully separated from the military Looking for “veteran” opportunities on LinkedIn to find Hire Heroes USA
  3. Who You are: Director of Development and Community Outreach The Reason behind the cause: Tb was the first serious Lung Disease our organization helped reduce from epidemic proportions to reduced cases. Programs / Initiatives / Awards O24u® Better Breather’s Club® Adult Lung Health COPD State Initiative Medical Conferences Breath of Life Awards Research Advocacy The Future of Breathe LA Reducing hospitalization and readmission rates of COPD patients. Reducing absenteeism stemming from asthma related episodes. Completing research on how support groups and educational workshops reduce ER visits for underserved populations. Authoring legislation to impact those suffering from lung disease.
  4. How Breathe LA stays modern: to provide technology to those who suffer from lung disease and make investments in our own technological infrastructure. such as strength based management, Gallup’s Q12, and other professional development training to increase engagement of our employees, donors, and volunteers to improve retention. Use marketing interns to build data bases of likely corporate partners to secure multi-year funding. According to a national survey completed by the University of Indiana, corporations only donate 0.7% of their net profit to nonprofit organizations. Our organization has a deep and extensive funding structure that includes grants, personal giving, extensive planned giving programs, events, corporate sponsors, and partnerships with Universities and research organizations.
  5. Introduce yourself and your mission: Organization was founded in “1997” and started with only 7 employees and now which also include students, volunteers who are helping with social media and other communication channels. We help on average “ of homeless” / year . Attempting to increase capacity (Vernon location, Hollywood (47 / month, 6,000 / year 2015 objective: Place # of homeless with the help of xxxx – Eye set on two more Winter shelter program- come in feed them and provide a shower, sleep for the night, breakfast. (1 facility holding 100 people / facility), FUNDRAISING Partner with BPSS paying $500/month / person Donors: Standard five (individuals), Fundraising went from $XXX 5 years to now approximately $$ / year Our fundraising grew over a period of xxx years up to our target of $$ this year. Fundraising: Grant Application: Part of LASHA and RFP came out. Monthly meetings to stay up to date.