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Incorporating Digital into
Corporate Strategy
Presented by Uche Ajene
+ Why incorporate digital into your strategy?
“Businesses that are highly engaged with
the internet are two times more likely to
grow and earn twice more revenue”
- Deloitte Access Economics, 2013
+ What are the benefits?
+ Benefits of incorporating digital into your
strategy
Increase your customer base:
 Increase engagement with customers with minimal
additional effort
 Better customer service which leads to a better
customer experience
+ Benefits of incorporating digital into your
strategy
Decrease costs
 Increase efficiency which leads to greater
productivity
 Reduce overhead costs
+ Benefits of incorporating digital into your
strategy
Increase revenue
 With your now larger customer base and more
efficient operation, you can diversify your income
streams
+ Benefits of incorporating digital into your
strategy – A case study
Source: www.tmforum.org
+
How to incorporate digital into
your strategy
An overview
+ How to incorporate digital into your strategy
+ How to incorporate digital into your strategy
Who?
Who owns the strategy?
Who is driving it?
+ How to incorporate digital into your strategy
Who?
What skills already exist in your
business?
+ How to incorporate digital into your strategy
What?
What is the best practice for your
business industry?
+ How to incorporate digital into your strategy
What?
What is the digital presence is right for
you?
+ How to incorporate digital into your strategy
What?
What impact do you want digital to have
on your bottom line?
+ How to incorporate digital into your strategy
When?
When?- Determining your digital capability
+ How to incorporate digital into your strategy
Where?
Where should you go for advice?
+ How to incorporate digital into your strategy
How?
How will you measure your digital
strategy?
+
Thank you

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Incorporating Digital into Corporate Strategy

  • 1. + Incorporating Digital into Corporate Strategy Presented by Uche Ajene
  • 2. + Why incorporate digital into your strategy? “Businesses that are highly engaged with the internet are two times more likely to grow and earn twice more revenue” - Deloitte Access Economics, 2013
  • 3. + What are the benefits?
  • 4. + Benefits of incorporating digital into your strategy Increase your customer base:  Increase engagement with customers with minimal additional effort  Better customer service which leads to a better customer experience
  • 5. + Benefits of incorporating digital into your strategy Decrease costs  Increase efficiency which leads to greater productivity  Reduce overhead costs
  • 6. + Benefits of incorporating digital into your strategy Increase revenue  With your now larger customer base and more efficient operation, you can diversify your income streams
  • 7. + Benefits of incorporating digital into your strategy – A case study Source: www.tmforum.org
  • 8. + How to incorporate digital into your strategy An overview
  • 9. + How to incorporate digital into your strategy
  • 10. + How to incorporate digital into your strategy Who? Who owns the strategy? Who is driving it?
  • 11. + How to incorporate digital into your strategy Who? What skills already exist in your business?
  • 12. + How to incorporate digital into your strategy What? What is the best practice for your business industry?
  • 13. + How to incorporate digital into your strategy What? What is the digital presence is right for you?
  • 14. + How to incorporate digital into your strategy What? What impact do you want digital to have on your bottom line?
  • 15. + How to incorporate digital into your strategy When? When?- Determining your digital capability
  • 16. + How to incorporate digital into your strategy Where? Where should you go for advice?
  • 17. + How to incorporate digital into your strategy How? How will you measure your digital strategy?

Editor's Notes

  1. To be successful, it should be owned from the top down
  2. Dedicate the right resources to your digital strategy. Resources including technology and budget
  3. Don’t adopt a strategy built for a tech company for your fashion business
  4. Everything isn’t for everyone. Select the digital presence based on your structure, your needs and your goals
  5. Is your goal, awareness? Engagement? Or driving conversions? All are valid but build your strategy based on the impact you want.
  6. Are you ready for the strategy you want to implement? How digital are you already? Take the baby steps required to get to your digital desitnations
  7. Find professionals to help you develop and/or execute your digital strategy
  8. Set your concrete measurable goals. Get the right tools to measure with, Google Analytics is a free and powerful tool Measure yourself at regular intervals and track your growth. Make decisions based on data, let your decisions be data driven