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Form no. qua 015 safety escalation process and responsibility
1. Form No. QUA-015
Escalation Process & Responsibilities for Product-Safety Related Products
Form Rev. Date: 12/13/17
WHO: OPERATOR
DUTIES: Stop production &
alert team leader or manager
when safety-designated
product is discovered to be
nonconforming.
WHO: TEAM LEADER
DUTIES: Stop production &
alert upper management
when safety-designated
product is discovered to be
nonconforming.
WHO: QA MANAGER
&/or GENERAL MANAGER
&/or ENG. MANAGER
DUTIES: Verify nonconforming
safety-designated product was
produced and may have
shipped to customer.
WHO: OWNER
&/or GENERAL MANAGER
DUTIES: Evaluate
nonconformance data & gives
final approval for QA Manager
to notify Customer QA contact.
WHO: RECEIV. INSPECTOR
PURCHASING MGR.
DUTIES: Alert upper
management when non-
conforming safety-designated
product or material is
discovered.
CUSTOMER
NOTIFIED
