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3 stories from
Lean Enterprise
@hoangngoctu
NUMMI
New United Motor Manufacturing, Inc.
1
What is NUMMI?
◉ 1962-1982: one the worst GM plants.
◉ 1982: closed.
◉ 1984: reopened as NUMMI, a joint venture
between GM and Toyota.
GM vs. Toyota
◉ Toyota must avoid import restriction.
◉ GM wants to study Toyota’s production
system (TPS).
After NUMMI started
◉ Toyota rehired workers and sent them to Japan
to learn TPS.
◉ Within 3 months, NUMMI produced near-
perfect cars (as good as Japanese) with much
lower cost than GM plants.
“
it was the system that made it
bad, not the people.
- A union leader
How?
The primary idea of TPS is everyone should be
involved in deciding how to improve the system
Western traditional management
F. W. Taylor’s scientific management:
◉ Manager analyzes the work and break it down
into discrete tasks.
◉ Tasks are performed by specialized workers.
Organization = A machine which can be broken
down into component parts.
Taylorism vs. TPS
Taylorism:
◉ Workers = Cogs in a machine
◉ Paid = perform pre-planned actions as fast as
possible
Taylorism vs. TPS
TPS:
◉ Require workers to pursue mastery through
continuous improvement.
◉ Autonomy to experiment with improvement
ideas.
◉ Giving people pride in their work (intrinsic
motivators) rather than trying to motivate
them with carrots and sticks
Did GM replicate NUMMI success?
◉ No, they didn’t.
◉ Toyota even opened public tours to its plants,
even to competitors.
◉ Let GM photographed every inches of NUMMI
to copy it precisely.
◉ TPS work is not so much any particular
practices but the culture of continuous
improvement.
The end of NUMMI
◉ 2009: GM went bankrupt and pulled out of
NUMMI.
◉ 2010: Toyota shut down NUMMI.
Moral of the story?
Let’s discuss!
Napoleon vs. Prussian
1806
2
Command and Control
Classic
◉ People in charge make the plans
◉ People on the ground execute
Prussian Army
◉ Larger army (250,000 vs 160,000)
◉ Better trained
◉ Classic plan-driven organization
Napoleon Army
◉ Maneuver warfare
◉ Situation changed so fast that communication
couldn’t keep up
◉ Able to learn, make decisions, and act faster
than enemy - the same capability that allows
startups to disrupt enterprises.
◉ And he won!
Aftermath: Mission Command Doctrine
◉ Officer’s autonomy.
◉ Mission Command = maneuver + scale.
◉ It is key to understanding how enterprises can
compete with startups.
Moral of the story?
Let’s discuss!
NUMMI part 2
New United Motor Manufacturing, Inc.
3
NUMMI became Tesla Factory
◉ 2010: NUMMI was purchased by Tesla and
become Tesla Factory.
◉ Tesla uses continuous methods to innovate
faster than Toyota.
Tesla announced it will not enforce its patents.
◉ Origin is still Toyota’s spirit.
◉ Long-term value of an organization = ability to
innovate continuously improvement.
Moral of the story?
Let’s discuss!
Any questions ?
You can find me at
◉ @hoangngoctu
◉ Skype: tu.hoangngoc
Thanks!
Credits
Special thanks to all the people who made and
released these awesome resources for free:
◉ Presentation template by SlidesCarnival
◉ Photographs by Unsplash

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3 stories from Lean Enterprise

  • 1. 3 stories from Lean Enterprise @hoangngoctu
  • 2. NUMMI New United Motor Manufacturing, Inc. 1
  • 3. What is NUMMI? ◉ 1962-1982: one the worst GM plants. ◉ 1982: closed. ◉ 1984: reopened as NUMMI, a joint venture between GM and Toyota.
  • 4. GM vs. Toyota ◉ Toyota must avoid import restriction. ◉ GM wants to study Toyota’s production system (TPS).
  • 5. After NUMMI started ◉ Toyota rehired workers and sent them to Japan to learn TPS. ◉ Within 3 months, NUMMI produced near- perfect cars (as good as Japanese) with much lower cost than GM plants.
  • 6. “ it was the system that made it bad, not the people. - A union leader
  • 7. How? The primary idea of TPS is everyone should be involved in deciding how to improve the system
  • 8. Western traditional management F. W. Taylor’s scientific management: ◉ Manager analyzes the work and break it down into discrete tasks. ◉ Tasks are performed by specialized workers. Organization = A machine which can be broken down into component parts.
  • 9. Taylorism vs. TPS Taylorism: ◉ Workers = Cogs in a machine ◉ Paid = perform pre-planned actions as fast as possible
  • 10. Taylorism vs. TPS TPS: ◉ Require workers to pursue mastery through continuous improvement. ◉ Autonomy to experiment with improvement ideas. ◉ Giving people pride in their work (intrinsic motivators) rather than trying to motivate them with carrots and sticks
  • 11. Did GM replicate NUMMI success? ◉ No, they didn’t. ◉ Toyota even opened public tours to its plants, even to competitors. ◉ Let GM photographed every inches of NUMMI to copy it precisely. ◉ TPS work is not so much any particular practices but the culture of continuous improvement.
  • 12. The end of NUMMI ◉ 2009: GM went bankrupt and pulled out of NUMMI. ◉ 2010: Toyota shut down NUMMI.
  • 13. Moral of the story? Let’s discuss!
  • 15. Command and Control Classic ◉ People in charge make the plans ◉ People on the ground execute
  • 16. Prussian Army ◉ Larger army (250,000 vs 160,000) ◉ Better trained ◉ Classic plan-driven organization
  • 17. Napoleon Army ◉ Maneuver warfare ◉ Situation changed so fast that communication couldn’t keep up ◉ Able to learn, make decisions, and act faster than enemy - the same capability that allows startups to disrupt enterprises. ◉ And he won!
  • 18. Aftermath: Mission Command Doctrine ◉ Officer’s autonomy. ◉ Mission Command = maneuver + scale. ◉ It is key to understanding how enterprises can compete with startups.
  • 19. Moral of the story? Let’s discuss!
  • 20. NUMMI part 2 New United Motor Manufacturing, Inc. 3
  • 21. NUMMI became Tesla Factory ◉ 2010: NUMMI was purchased by Tesla and become Tesla Factory. ◉ Tesla uses continuous methods to innovate faster than Toyota.
  • 22. Tesla announced it will not enforce its patents. ◉ Origin is still Toyota’s spirit. ◉ Long-term value of an organization = ability to innovate continuously improvement.
  • 23. Moral of the story? Let’s discuss!
  • 24. Any questions ? You can find me at ◉ @hoangngoctu ◉ Skype: tu.hoangngoc Thanks!
  • 25. Credits Special thanks to all the people who made and released these awesome resources for free: ◉ Presentation template by SlidesCarnival ◉ Photographs by Unsplash