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BRINGING
AN
WITH
MARKET RESEARCH
& INSIGHTS
TOM DE RUYCK, Managing Partner
Films – Franchises,
Evergreens &
Audience Favourites
Platform Agnostic
We License
Content to a
Wide Range
of Clients
TV Shows – US & Int’l Scripted Series & Non-scripted Formats
LEADING CONTENT PROVIDER
Producing & distributing programming worldwide
@TOMDERUYCK
THE TV BUSINESS
IS IN FLUX
Migration from linear to streaming,
Channels facing an existential crisis,
Blurring of lines between broadcast
& online
@TOMDERUYCK
FOCUS ON SPEED
“CAN YOU QUICKLY DIG
UP SOME COMPELLING
STATS TO SUPPORT THIS?
I NEED IT FOR THIS
AFTERNOON”
@TOMDERUYCK
DATA ABUNDANCY,
FEW INSIGHTS
“LIKE HAVING A WARD-
ROBE FULL OF CLOTHES
AND NOTHING TO WEAR
TO THE PARTY”
@TOMDERUYCK
@TOMDERUYCK
HAVE WE lost our edge?
@TOMDERUYCK
@TOMDERUYCK
STRUCTURAL
CONSUMER
connections
@TOMDERUYCK
“POINT OF VIEW CAN BE
A DANGEROUS LUXURY
WHEN SUBSTITUTED FOR
INSIGHT AND
UNDERSTANDING.”
@TOMDERUYCK
Device agnostic
Conversational
Custom
designed.
Membership
timeline
A positive TOUCHPOINT EXPERIENCE
@TOMDERUYCK
@TOMDERUYCK
@TOMDERUYCK
GIVING BACK
@TOMDERUYCK
1515
THIS IS WHERE WE DRAW THE LINE
@TOMDERUYCK
GIVE THEM
A choice
@TOMDERUYCK
LET’S chat
@TOMDERUYCK
@TOMDERUYCK
@TOMDERUYCK
2020
TEST
DEVELOP LEARN
@TOMDERUYCK
Foresighting
Outlander FTA to SVOD
Sales pitch SWAT
Tagline
Good doctor
Dragons Den
House of Cards
Weekly watch list
co creation
1 2 3 4 5 6
@TOMDERUYCK
FROM FAST
RESEARCH TO MATCH
THE PACE OF
THE BUSINESS…
@TOMDERUYCK
Drivers of engagement
on FTA VS SVOD; immersive diary &
trendwatching
…TO GRADUAL
LEARNING & SLOW
THINKING
@TOMDERUYCK
HIGHER
PRO-ACTIVITY
Providing the business with
consumer intel which impacts
marketing projects
@TOMDERUYCK
@TOMDERUYCK
@TOMDERUYCK
Ratings
Market
intelligence
AI Tool
Social
listening
Piracy data
Ratings
Surveys
Listening
Observation
Discussions
Surveys
Surveys
Discussions
Discussions
Discussions
Observation
Observation
Listening
Ratings
Ratings
@TOMDERUYCK
SONY EXAMPLE
Monday morning
meeting +
trendwatching
topic
MONDAY MORNING
MEETINGS 2.0
Energised the format by
introducing insights from Sony TV
Lab, adding great context to ratings
updates & industry news
@TOMDERUYCK
@TOMDERUYCK
BUILDING AN
insight capability
@TOMDERUYCK
“IN AN AGE OF
ACCELERATION,
NOTHING CAN BE
MORE EXHILARATING
THAN GOING SLOW.”
@TOMDERUYCK
@TOMDERUYCK
HAVE WE lost our edge?
@TOMDERUYCK
88%
SATISFACTION
BE IN THE
KNOW
Trailers
POSITIVE
EXPERIENCE
Short & snappy
LEARNING
Peer to peer
recommendations
@TOMDERUYCK
FOCUS ON DEEPER
CONSUMER NEEDS AND
INSIGHTS BY BUILD STRUCTURAL
CONSUMER CONNECTIONS
FROM METHOD TO
ACTIVITY THINKING BY
CONNECTING THE DOTS
MOVE FROM PLAN-SET-
OPTIMIZE-LAUNCH-LEARN TO
ONGOING ‘DO-LEARN’ APPROACH
THROUGH ITERATIVE CYCLES
PRODUCING ‘TINY’ INSIGHTS
IT’S NOT ONLY ABOUT
TECHNOLOGY BUT ABOUT
PEOPLE, ENGAGEMENT
IS KEY
EARN GLUING
ENVISIONDIGEST
@TOMDERUYCK
Hillary Mantel, Wolf Hall
IMPACT ON THE BUSINESS
& RESEARCH TEAM
“INSIGHT CANNOT BE TAKEN BACK.
YOU CANNOT RETURN TO THE
MOMENT YOU WERE IN BEFORE.”
@TOMDERUYCK
IMPACT ON THE BUSINESS & RESEARCH TEAM
CONFIDENT
CRELEVANT
R
ELEVATED OUR
TEAM
E AGILE
A
TIMELY
TINFORMED
I
VALIDATE
VENGAGING
E
@TOMDERUYCK
Thank you!
tom.deruyck@insites-consulting.com

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