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W.I.I.F.M.
Transferable Skills as a Resident Assistant.
Tina Hopp, August 14, 2015
The Skills Gap
ASTD (American Society for Training & Development) defines a
SKILLS GAP as a significant gap between an organization’s
current capabilities and the skills it needs to achieve its goals. It
is the point at which an organization can no longer grow or
remain competitive because it cannot fill critical jobs with
employees who have the right knowledge, skills, and abilities.
ORGANIZATION NEED - WORKFORCE SKILLS = SKILLS GAP
(POSITIVE) - (NEGATIVE) = (GAP/NEED NOT MET)
Generation Skills
A new study published by EY, formerly Ernst &
Young, includes insights from more than 1,200
professionals across generations and industries
about the strengths and weaknesses of workers
from different generations, based on the perceptions
of their peers. (BUSINESS INSIDER, 2013)
GEN Y/MILLENNIAL SKILLS
CONCERN -
Critical Thinking
Decision Making
Personal Communication
Social Etiquette
Collaborative/Team Player
Generation Skills
Generation Y / Millennials:
PROS: Members of Gen Y are believed to be the most tech-savvy (78% of respondents agree) who
know how to use social media to leverage opportunities (70% of respondents agree). These younger
workers are also regarded as being the most "enthusiastic" (68% of respondents agree) about their
jobs.
CONS: Gen Y-ers scored the lowest on being a "team player" (45%), "hardworking" (39%) and "a
productive part of my organization" (58%).
PERKS: More Gen Y respondents wanted to know when and how they can get a promotion (13%)
compared to Gen X-ers (5%) and Boomers (4%)
(BUSINESS INSIDER, 2013)
What is a Transferrable Skill?
A transferable skill is an ability or expertise which may be
used in a variety of roles or occupations. Examples include
communication, problem-solving and self-control.
WIKIPEDIA
https://en.wikipedia.org/wiki/Transferable_skill
What skills will get you hired?
Emotional Quotient/Soft Skills/Play Nice with others -
● Ability to work in a team structure
● Ability to make decisions and solve problems (tie)
● Ability to communicate verbally with people inside and outside an organization
● Ability to plan, organize and prioritize work
● Ability to obtain and process information
The National Association of Colleges and Employers (NACE), 2015.
https://www.linkedin.com/pulse/skills-get-you-hired-2015-bernard-marr
What skills will get you hired?
Specific/Technical Skills: analytical mindset, good written communication
skills, and computer proficiency
● Ability to analyze quantitative data
● Technical knowledge related to the job
● Proficiency with computer software programs
● Ability to create and/or edit written reports
● Ability to sell and influence others
The National Association of Colleges and Employers (NACE), 2015.
https://www.linkedin.com/pulse/skills-get-you-hired-2015-bernard-marr
Resident Assistant Transferable Skills
Top Resident Assistant Job
Functions: Top Skills Employers are looking for:
Incident Reports -
Ability to create and/or edit written reports; Proficiency
with computer software programs
Building & Maintaining Community with your
floor -
Ability to communicate verbally with people inside and outside
an organization; Ability to sell and influence others
Responding to crisis -
Ability to make decisions and solve problems; Ability to sell
and influence others
Creating programs -
Ability to communicate verbally with people inside and outside
an organization; Ability to plan, organize and prioritize work
Being on call/duty -
Ability to sell and influence others; Ability to obtain and
process information; Ability to make decisions and solve
problems
The W.I.I.F.M.
Personal Job Commitment (Attitude, Focus)
+ Skill Development (Training, In Services, Daily
Application)
+ Coaching/Feedback/Performance Evaluation (Peers,
Supervisors, Mentors, Campus Partners)
= RA Transferable Skill (Marketable, In Demand)
The W.I.I.F.M.
RA Transferable Skill
+ Targeted Skills Gap
= Job after Graduation
Resources
The 10 Skills Employers Most Want In 2015 Graduates, Forbes, 2015 http://www.forbes.
com/sites/susanadams/2014/11/12/the-10-skills-employers-most-want-in-2015-graduates/
The National Association of Colleges and Employers (NACE), 2015.
http://naceweb.org/s11122014/job-outlook-skills-qualities-employers-want.aspx
The Skills That Will Get You Hired In 2015, (Bernard Marr, LinkedIn Writer)
https://www.linkedin.com/pulse/skills-get-you-hired-2015-bernard-marr
CNN MONEY, 2014
http://money.cnn.com/2014/12/02/news/economy/jobs-hiring-trends-2015/index.html
7 Key Skills You Need to Get Hired Right Now, US NEWS & WORLD REPORT MONEY, 2013
http://money.usnews.com/money/careers/articles/2013/02/21/7-key-skills-you-need-to-get-hired-right-now
Resources
FORBES, 2013
http://www.forbes.com/sites/groupthink/2013/08/02/can-we-fix-the-skills-gap/
Bridging the Skills Gap, ASTD REPORT, 2012
http://www.nist.gov/mep/upload/Bridging-the-Skills-Gap_2012.pdf
Millennials Will Lose 'Face-To-Face Social Skills' And 'Deep-Thinking Capabilities' By 2020, BUSINESS INSIDER,
2012
http://www.businessinsider.com/millennials-are-losing-social-skills-2012-3
Here Are The Strengths And Weaknesses Of Millennials, Gen X, And Boomers, BUSINESS INSIDER, 2013
http://www.businessinsider.com/how-millennials-gen-x-and-boomers-shape-the-workplace-2013-9

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W.I.I.F.M. as a RA

  • 1. W.I.I.F.M. Transferable Skills as a Resident Assistant. Tina Hopp, August 14, 2015
  • 2. The Skills Gap ASTD (American Society for Training & Development) defines a SKILLS GAP as a significant gap between an organization’s current capabilities and the skills it needs to achieve its goals. It is the point at which an organization can no longer grow or remain competitive because it cannot fill critical jobs with employees who have the right knowledge, skills, and abilities. ORGANIZATION NEED - WORKFORCE SKILLS = SKILLS GAP (POSITIVE) - (NEGATIVE) = (GAP/NEED NOT MET)
  • 3. Generation Skills A new study published by EY, formerly Ernst & Young, includes insights from more than 1,200 professionals across generations and industries about the strengths and weaknesses of workers from different generations, based on the perceptions of their peers. (BUSINESS INSIDER, 2013) GEN Y/MILLENNIAL SKILLS CONCERN - Critical Thinking Decision Making Personal Communication Social Etiquette Collaborative/Team Player
  • 4. Generation Skills Generation Y / Millennials: PROS: Members of Gen Y are believed to be the most tech-savvy (78% of respondents agree) who know how to use social media to leverage opportunities (70% of respondents agree). These younger workers are also regarded as being the most "enthusiastic" (68% of respondents agree) about their jobs. CONS: Gen Y-ers scored the lowest on being a "team player" (45%), "hardworking" (39%) and "a productive part of my organization" (58%). PERKS: More Gen Y respondents wanted to know when and how they can get a promotion (13%) compared to Gen X-ers (5%) and Boomers (4%) (BUSINESS INSIDER, 2013)
  • 5. What is a Transferrable Skill? A transferable skill is an ability or expertise which may be used in a variety of roles or occupations. Examples include communication, problem-solving and self-control. WIKIPEDIA https://en.wikipedia.org/wiki/Transferable_skill
  • 6. What skills will get you hired? Emotional Quotient/Soft Skills/Play Nice with others - ● Ability to work in a team structure ● Ability to make decisions and solve problems (tie) ● Ability to communicate verbally with people inside and outside an organization ● Ability to plan, organize and prioritize work ● Ability to obtain and process information The National Association of Colleges and Employers (NACE), 2015. https://www.linkedin.com/pulse/skills-get-you-hired-2015-bernard-marr
  • 7. What skills will get you hired? Specific/Technical Skills: analytical mindset, good written communication skills, and computer proficiency ● Ability to analyze quantitative data ● Technical knowledge related to the job ● Proficiency with computer software programs ● Ability to create and/or edit written reports ● Ability to sell and influence others The National Association of Colleges and Employers (NACE), 2015. https://www.linkedin.com/pulse/skills-get-you-hired-2015-bernard-marr
  • 8. Resident Assistant Transferable Skills Top Resident Assistant Job Functions: Top Skills Employers are looking for: Incident Reports - Ability to create and/or edit written reports; Proficiency with computer software programs Building & Maintaining Community with your floor - Ability to communicate verbally with people inside and outside an organization; Ability to sell and influence others Responding to crisis - Ability to make decisions and solve problems; Ability to sell and influence others Creating programs - Ability to communicate verbally with people inside and outside an organization; Ability to plan, organize and prioritize work Being on call/duty - Ability to sell and influence others; Ability to obtain and process information; Ability to make decisions and solve problems
  • 9. The W.I.I.F.M. Personal Job Commitment (Attitude, Focus) + Skill Development (Training, In Services, Daily Application) + Coaching/Feedback/Performance Evaluation (Peers, Supervisors, Mentors, Campus Partners) = RA Transferable Skill (Marketable, In Demand)
  • 10. The W.I.I.F.M. RA Transferable Skill + Targeted Skills Gap = Job after Graduation
  • 11. Resources The 10 Skills Employers Most Want In 2015 Graduates, Forbes, 2015 http://www.forbes. com/sites/susanadams/2014/11/12/the-10-skills-employers-most-want-in-2015-graduates/ The National Association of Colleges and Employers (NACE), 2015. http://naceweb.org/s11122014/job-outlook-skills-qualities-employers-want.aspx The Skills That Will Get You Hired In 2015, (Bernard Marr, LinkedIn Writer) https://www.linkedin.com/pulse/skills-get-you-hired-2015-bernard-marr CNN MONEY, 2014 http://money.cnn.com/2014/12/02/news/economy/jobs-hiring-trends-2015/index.html 7 Key Skills You Need to Get Hired Right Now, US NEWS & WORLD REPORT MONEY, 2013 http://money.usnews.com/money/careers/articles/2013/02/21/7-key-skills-you-need-to-get-hired-right-now
  • 12. Resources FORBES, 2013 http://www.forbes.com/sites/groupthink/2013/08/02/can-we-fix-the-skills-gap/ Bridging the Skills Gap, ASTD REPORT, 2012 http://www.nist.gov/mep/upload/Bridging-the-Skills-Gap_2012.pdf Millennials Will Lose 'Face-To-Face Social Skills' And 'Deep-Thinking Capabilities' By 2020, BUSINESS INSIDER, 2012 http://www.businessinsider.com/millennials-are-losing-social-skills-2012-3 Here Are The Strengths And Weaknesses Of Millennials, Gen X, And Boomers, BUSINESS INSIDER, 2013 http://www.businessinsider.com/how-millennials-gen-x-and-boomers-shape-the-workplace-2013-9