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The 2012 Health Plans Benchmarking Report consists of data gathered from
nearly 50,000 employers and more than 73,000 health plans 1 during the 2012
calendar year. It offers benchmarking information for six key design measures:

           Individual Out-of-Pocket Maximum
           Individual Deductible
           Emergency Room Copay
           Coinsurance
           Office Visit Copay
           Prescription Drug Deductible
To help you compare your offerings against similar organizations and plans, we’ve
broken down the data by region, group size, industry and plan type for each item.




                                         If you’re looking for expanded data on
                                         any of these benchmarks, the drill-down
                                         tool can be accessed here.




1
  * Though this is a large sample size, care should be taken in applying and interpreting this data. It has not been
validated for statistical significance or margin of error. It is informational in nature and should be used in conjunction
with the advice of a licensed insurance broker.




                                                            2012 HEALTH PLANS BENCHMARK SUMMARY | 2
DEMOGRAPHICS


REGION
The 2012 report includes benchmarking information for Canada for the first time.
As in years past, it also includes information for the United States broken down
into five distinct regions:




                                       2012 HEALTH PLANS BENCHMARK SUMMARY | 3
DEMOGRAPHICS


PLAN TYPE
The following plan types were represented in the 2012 data.

       PPO                                                                                          42.74%
       POS                                           14.18%
  Indemnity            0.19%
       HSA                                                        20.75%
       HRA                 2.11%
      HMO                                                        20.03%
Note: 43% of respondents entered their plan type as ‘Unknown,’ that data is not included.




INDUSTRY
The same industries were represented in the 2012 data as last year, with the
following breakdowns.

    Transportation / Comm / Utilities                              3.38%
           State / Local Government                               2.65%
                              Service                                                               22.39%
                                Retail                                      7.06%
                                 Other                                                    15.81%
  Mining / Construction / Wholesale                                                 11.29%
                      Manufacturing                                                 10.88%
                          Healthcare                                                   13.58%
   Finance / Insurance / Real Estate                                             8.98%
                           Education                            2.10%
      Agriculture / Forestry / Fishing                          1.88%




GROUP SIZE
Group size broke down in the following way, with <25 being the most popular
group size represented in the data.

     54.24%



                    14.15% 11.99% 14.93%
                                                                   2.28%           1.27%    0.38%   0.76%

       < 25         26 - 50 51 - 99                  100 -          500 -         1,000 - 2,500 - 5,000 +
                                                      499            999          2,4999 4,999




                                                                  2012 HEALTH PLANS BENCHMARK SUMMARY | 4
INDIVIDUAL OUT-OF-POCKET MAXIMUM


The most common range for an individual out-of-pocket maximum was $2,500-
$3,499, with 32% of plans favoring this option. This has not changed from the
2011 analysis.

      When looking at regional selections, the Northeast region differed slightly
       from the national trend with $5,000-$7,499 being the most popular
       choice, though $2,500-$3,499 was a very close second.
      Looking at this design measure by industry revealed an interesting change
       from 2011 to 2012 in the State and Local Government industry, with the
       highest option, $7,500, gaining significant popularity going from just 2%
       of plans in 2011 to 16% in 2012 and the third most common option.
      As far as the effect of plan type on this measure, there are some notable
       differences for HSA and POS style plans.
              HSA showed a markedly flatter distribution for ranges between
               $2,500 and $7,499 compared to the national average, with only
               14% of HSA plans opting for an OOPM outside that range.
              The overwhelmingly most prevalent range for the POS plan type
               for 2012 was $2,500-$3,499, which was featured in nearly 40%
               of all POS plans. The rest of the POS plan OOPMs were flatly
               distributed among the remaining ranges, with no single range
               featured in more than 15% of POS plans.
      When comparing different size groups, smaller employers tended to offer
       plans with higher out-of-pocket maximums.




                                        2012 HEALTH PLANS BENCHMARK SUMMARY | 5
INDIVIDUAL DEDUCTIBLE


The $2,500+ range remained the most common range for individual deductible,
becoming even more popular. The popularity of the rest of the ranges continued to
level out, and of these ranges, only the $1,000-$1,499 became more common,
growing from 11% to 15% in 2012.

       Though the $0-$249 range was only the sixth most commonly offered
        plan nationally, it ranked as the third most popular plan in the Northeast
        region and was offered in 12% of plans, 5% higher than the national
        average.
       The two largest outliers in the industry category were the Education and
        the State/Local Government industries, the former of which had 14% of
        plans featuring an individual deductible in the $0-$250 range, nearly
        twice the national average. The State/Local Government industry featured
        an even greater number of plans in that range—18%—which made it the
        second most common range in that industry. At the other end of the
        spectrum, Retail featured the highest concentration of plans in the
        $2,500+ range, with 44% of all plans offering a deductible in this range.
       The HRA plan type is heavily weighted to the upper end the of scale, with
        47% of all plans offering an individual deductible in the $2,500+ range,
        and only 6% of plans offering a deductible of less than $1,000. Because
        HSAs are required to be offered with an HDHP, the numbers were even
        more weighted toward the upper end of the scale, with 72% in the
        $2,500+ range, and fewer than 1% offering an individual deductible of
        less than $1,000.
       For the most part, employers with fewer than 500 employees tended to
        offer individual deductibles toward the higher end of the scale, but in line
        with the national average. Employers with more than 500 employees tend
        to offer a more diversified range of deductibles.




                                         2012 HEALTH PLANS BENCHMARK SUMMARY | 6
EMERGENCY ROOM COPAY


Again in 2012, offered emergency room copays tended to skew towards the higher
end of the scale, with more than 73% of all plans featuring an emergency room
copay of more than $100. Offering a high ER copay has become a common cost
control strategy to encourage employees to only seek emergency room care in the
case of actual medical emergencies.

      The biggest departure from the national average in terms of region is the
       Northeast, which features a far more diverse range of ER copays offered.
       In this region, the most popular copay, the $100-$124 range, only makes
       up 26% of total plans, which is much smaller than the most popular
       range nationally (46% chose the $150+ range).
      For 2012, employers with fewer than 500 employees seemed to trend
       closer to the national average in terms of ER copay. Employers with 500
       employees or more generally featured a more diverse group of ranges,
       though employers with 5,000+ employees also fell very close to the
       national average.




                                      2012 HEALTH PLANS BENCHMARK SUMMARY | 7
COINSURANCE


Between 2011 and 2012, there was less than 1% change for any given range of
coinsurance amount offered. The most common coinsurance amount remains
100%, followed closely by the range 80%-89%.

      Interestingly, 3 of the 5 regions (North Central, South Central and West)
       all feature 80%-89% as their most common coinsurance range, with the
       national average, 100%, following in second. The Northeast skews the
       national average by greatly favoring the 100% coinsurance rate, featuring
       it in nearly 70% of all health plans.
      The coinsurance percentages differ very little between industries, though
       the Agriculture/Forestry/Fishing, Retail, and Transportation/Comm/Utilities
       industries favor the 80%-89% coinsurance range over the 100%
       coinsurance very slightly—the opposite of the national average.
      The HMO, HRA and HSA plan types offer a 100% coinsurance with much
       greater frequency than the national average, with over 60% of each of
       these plan types favoring this range. Meanwhile, the indemnity plan type
       is heavily weighted toward the 80%-89% range, at 66%. PPO plans also
       favor the 80%-89% range, but only 43% of those plans fall in to this
       range, making it the most evenly distributed type of plan in regards to
       coinsurance.
      According to 2012 data, employers with fewer than 100 employees tend
       to favor a coinsurance rate of 100%, while employers with 100
       employees or more will likely favor a coinsurance rate in the range of
       80%-89%.




                                       2012 HEALTH PLANS BENCHMARK SUMMARY | 8
OFFICE VISIT COPAY


The average office visit copay in 2012 once again clusters in the range of $20-
$34 dollars, with 67% of all health plans charging a dollar amount in that range.
The only major change this year is that the percentage of plans charging between
$0 and $9 nearly doubled from 2011, up to 9%.

       The State/Local Government industry is the true outlier in terms of
        industries, as 28% of plans within this industry offer an office visit copay
        of $0-$9.
       For smaller employers, the most commonly offered office visit copay falls
        in the $30-$34 range, but employers with 100 employees or more tend
        to offer plans with an office visit copay in the $20-$24 range.




                                         2012 HEALTH PLANS BENCHMARK SUMMARY | 9
PRESCRIPTION DRUG DEDUCTIBLE


As was the case in 2011, the most commonly offered prescription drug deductible
amounts in 2012 were concentrated at either end of the spectrum, with almost
half of all plans including a prescription drug deductible in the $0-$49 range and
just over a quarter of plans offering one in the $250+ range. While the $0-$49
range is still the most common, it fell in popularity by 4 percentage points from
2011, while the $250+ range increased from 20 to 25%.

            The major outlier in terms of regions was South Central, which was the
             only region for which $0-$49 was not the most common range of
             prescription drug deductible. Instead, 42% of plans in this area offered a
             prescription drug deductible in the $250+ range, though the $0-$49
             range was still the second most common, with 38%.
            The State/Local Government industry was the only industry for which the
             most commonly offered prescription drug deductible fell in the $100-
             $149 range.
            Interestingly, the HSA plan type is distinguished as having either very
             high Rx deductibles, with the $250+ range at 75%, or very low, with $0-
             $49 at 25%.




© 2013 Zywave, Inc. All rights reserved.    2012 HEALTH PLANS BENCHMARK SUMMARY | 10

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2012 health plans benchmark summary

  • 1.
  • 2. WELCOME The 2012 Health Plans Benchmarking Report consists of data gathered from nearly 50,000 employers and more than 73,000 health plans 1 during the 2012 calendar year. It offers benchmarking information for six key design measures:  Individual Out-of-Pocket Maximum  Individual Deductible  Emergency Room Copay  Coinsurance  Office Visit Copay  Prescription Drug Deductible To help you compare your offerings against similar organizations and plans, we’ve broken down the data by region, group size, industry and plan type for each item. If you’re looking for expanded data on any of these benchmarks, the drill-down tool can be accessed here. 1 * Though this is a large sample size, care should be taken in applying and interpreting this data. It has not been validated for statistical significance or margin of error. It is informational in nature and should be used in conjunction with the advice of a licensed insurance broker. 2012 HEALTH PLANS BENCHMARK SUMMARY | 2
  • 3. DEMOGRAPHICS REGION The 2012 report includes benchmarking information for Canada for the first time. As in years past, it also includes information for the United States broken down into five distinct regions: 2012 HEALTH PLANS BENCHMARK SUMMARY | 3
  • 4. DEMOGRAPHICS PLAN TYPE The following plan types were represented in the 2012 data. PPO 42.74% POS 14.18% Indemnity 0.19% HSA 20.75% HRA 2.11% HMO 20.03% Note: 43% of respondents entered their plan type as ‘Unknown,’ that data is not included. INDUSTRY The same industries were represented in the 2012 data as last year, with the following breakdowns. Transportation / Comm / Utilities 3.38% State / Local Government 2.65% Service 22.39% Retail 7.06% Other 15.81% Mining / Construction / Wholesale 11.29% Manufacturing 10.88% Healthcare 13.58% Finance / Insurance / Real Estate 8.98% Education 2.10% Agriculture / Forestry / Fishing 1.88% GROUP SIZE Group size broke down in the following way, with <25 being the most popular group size represented in the data. 54.24% 14.15% 11.99% 14.93% 2.28% 1.27% 0.38% 0.76% < 25 26 - 50 51 - 99 100 - 500 - 1,000 - 2,500 - 5,000 + 499 999 2,4999 4,999 2012 HEALTH PLANS BENCHMARK SUMMARY | 4
  • 5. INDIVIDUAL OUT-OF-POCKET MAXIMUM The most common range for an individual out-of-pocket maximum was $2,500- $3,499, with 32% of plans favoring this option. This has not changed from the 2011 analysis.  When looking at regional selections, the Northeast region differed slightly from the national trend with $5,000-$7,499 being the most popular choice, though $2,500-$3,499 was a very close second.  Looking at this design measure by industry revealed an interesting change from 2011 to 2012 in the State and Local Government industry, with the highest option, $7,500, gaining significant popularity going from just 2% of plans in 2011 to 16% in 2012 and the third most common option.  As far as the effect of plan type on this measure, there are some notable differences for HSA and POS style plans.  HSA showed a markedly flatter distribution for ranges between $2,500 and $7,499 compared to the national average, with only 14% of HSA plans opting for an OOPM outside that range.  The overwhelmingly most prevalent range for the POS plan type for 2012 was $2,500-$3,499, which was featured in nearly 40% of all POS plans. The rest of the POS plan OOPMs were flatly distributed among the remaining ranges, with no single range featured in more than 15% of POS plans.  When comparing different size groups, smaller employers tended to offer plans with higher out-of-pocket maximums. 2012 HEALTH PLANS BENCHMARK SUMMARY | 5
  • 6. INDIVIDUAL DEDUCTIBLE The $2,500+ range remained the most common range for individual deductible, becoming even more popular. The popularity of the rest of the ranges continued to level out, and of these ranges, only the $1,000-$1,499 became more common, growing from 11% to 15% in 2012.  Though the $0-$249 range was only the sixth most commonly offered plan nationally, it ranked as the third most popular plan in the Northeast region and was offered in 12% of plans, 5% higher than the national average.  The two largest outliers in the industry category were the Education and the State/Local Government industries, the former of which had 14% of plans featuring an individual deductible in the $0-$250 range, nearly twice the national average. The State/Local Government industry featured an even greater number of plans in that range—18%—which made it the second most common range in that industry. At the other end of the spectrum, Retail featured the highest concentration of plans in the $2,500+ range, with 44% of all plans offering a deductible in this range.  The HRA plan type is heavily weighted to the upper end the of scale, with 47% of all plans offering an individual deductible in the $2,500+ range, and only 6% of plans offering a deductible of less than $1,000. Because HSAs are required to be offered with an HDHP, the numbers were even more weighted toward the upper end of the scale, with 72% in the $2,500+ range, and fewer than 1% offering an individual deductible of less than $1,000.  For the most part, employers with fewer than 500 employees tended to offer individual deductibles toward the higher end of the scale, but in line with the national average. Employers with more than 500 employees tend to offer a more diversified range of deductibles. 2012 HEALTH PLANS BENCHMARK SUMMARY | 6
  • 7. EMERGENCY ROOM COPAY Again in 2012, offered emergency room copays tended to skew towards the higher end of the scale, with more than 73% of all plans featuring an emergency room copay of more than $100. Offering a high ER copay has become a common cost control strategy to encourage employees to only seek emergency room care in the case of actual medical emergencies.  The biggest departure from the national average in terms of region is the Northeast, which features a far more diverse range of ER copays offered. In this region, the most popular copay, the $100-$124 range, only makes up 26% of total plans, which is much smaller than the most popular range nationally (46% chose the $150+ range).  For 2012, employers with fewer than 500 employees seemed to trend closer to the national average in terms of ER copay. Employers with 500 employees or more generally featured a more diverse group of ranges, though employers with 5,000+ employees also fell very close to the national average. 2012 HEALTH PLANS BENCHMARK SUMMARY | 7
  • 8. COINSURANCE Between 2011 and 2012, there was less than 1% change for any given range of coinsurance amount offered. The most common coinsurance amount remains 100%, followed closely by the range 80%-89%.  Interestingly, 3 of the 5 regions (North Central, South Central and West) all feature 80%-89% as their most common coinsurance range, with the national average, 100%, following in second. The Northeast skews the national average by greatly favoring the 100% coinsurance rate, featuring it in nearly 70% of all health plans.  The coinsurance percentages differ very little between industries, though the Agriculture/Forestry/Fishing, Retail, and Transportation/Comm/Utilities industries favor the 80%-89% coinsurance range over the 100% coinsurance very slightly—the opposite of the national average.  The HMO, HRA and HSA plan types offer a 100% coinsurance with much greater frequency than the national average, with over 60% of each of these plan types favoring this range. Meanwhile, the indemnity plan type is heavily weighted toward the 80%-89% range, at 66%. PPO plans also favor the 80%-89% range, but only 43% of those plans fall in to this range, making it the most evenly distributed type of plan in regards to coinsurance.  According to 2012 data, employers with fewer than 100 employees tend to favor a coinsurance rate of 100%, while employers with 100 employees or more will likely favor a coinsurance rate in the range of 80%-89%. 2012 HEALTH PLANS BENCHMARK SUMMARY | 8
  • 9. OFFICE VISIT COPAY The average office visit copay in 2012 once again clusters in the range of $20- $34 dollars, with 67% of all health plans charging a dollar amount in that range. The only major change this year is that the percentage of plans charging between $0 and $9 nearly doubled from 2011, up to 9%.  The State/Local Government industry is the true outlier in terms of industries, as 28% of plans within this industry offer an office visit copay of $0-$9.  For smaller employers, the most commonly offered office visit copay falls in the $30-$34 range, but employers with 100 employees or more tend to offer plans with an office visit copay in the $20-$24 range. 2012 HEALTH PLANS BENCHMARK SUMMARY | 9
  • 10. PRESCRIPTION DRUG DEDUCTIBLE As was the case in 2011, the most commonly offered prescription drug deductible amounts in 2012 were concentrated at either end of the spectrum, with almost half of all plans including a prescription drug deductible in the $0-$49 range and just over a quarter of plans offering one in the $250+ range. While the $0-$49 range is still the most common, it fell in popularity by 4 percentage points from 2011, while the $250+ range increased from 20 to 25%.  The major outlier in terms of regions was South Central, which was the only region for which $0-$49 was not the most common range of prescription drug deductible. Instead, 42% of plans in this area offered a prescription drug deductible in the $250+ range, though the $0-$49 range was still the second most common, with 38%.  The State/Local Government industry was the only industry for which the most commonly offered prescription drug deductible fell in the $100- $149 range.  Interestingly, the HSA plan type is distinguished as having either very high Rx deductibles, with the $250+ range at 75%, or very low, with $0- $49 at 25%. © 2013 Zywave, Inc. All rights reserved. 2012 HEALTH PLANS BENCHMARK SUMMARY | 10