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Addictions in the workplace 
by Toronto Training and HR 
October 2014 
1
CONTENTS 
3-4 Introduction 
5-6 The spectrum of substance abuse 
7-8 Stages of change 
9-10 Dependence 
11-13 Why do people use? 
14-15 Determining the level of risk 
16-19 Questions to ask when assessing the nature of the workforce 
20-21 Having difficult conversations 
22-25 Risk factors for problem gambling 
26-28 Alcohol-related health conditions 
29-31 In terms of alcohol, how does Ontario compare to other 
provinces? 
32-33 Recent research around alcohol 
34-35 Drugs in the body 
36-37 Relevant case in the US around drugs 
38-39 Relevant case in Canada around random testing 
40-41 Example responsibilities 
42-48 How much is too much? 
49-50 Conclusion, summary and questions 
2
Introduction 
3
Introduction to Toronto Training 
and HR 
Toronto Training and HR is a specialist training and 
human resources consultancy headed by Timothy Holden 
10 years in banking 
15 years in training and human resources 
Freelance practitioner since 2006 
The core services provided by Toronto Training and HR 
are: 
Training event design 
Training event delivery 
HR support with an emphasis on reducing 
costs, saving time plus improving employee 
engagement and morale 
Services for job seekers 
4
The spectrum of substance 
abuse 
5
• Beneficial 
• Non-problematic 
• Problematic 
• Chronic dependence 
6 
The spectrum of 
substance abuse
Stages of change 
7
• Pre-contemplation 
• Contemplation 
• Preparation 
• Action 
• Maintenance 
• (Relapse) 
8 
Stages of change
Dependence 
9
• Physical dependence 
• Psychological 
dependence 
• Cycle of dependence 
10 
Dependence
Why do people use? 
11
• Curiosity 
• Social activity 
• Peer pressure 
• Relax 
(stress/anxiety) 
• Fun 
• Reward 
• Depression 
• Relieve pain 
• Trauma 
12 
Why do people 
use? 1 of 2
• Emotional & mental 
health issues 
• Celebrate 
• Grief 
• Feel better 
• Decrease discomfort 
• Relief 
• Boredom & 
loneliness 
• Religious/cultural 
13 
Why do people 
use? 2 of 2
Determining the level of 
risk 
14
• Activity risk 
• Workforce risk 
15 
Determining the 
level of risk
Questions to ask when 
assessing the nature of 
the workforce 
16
• Are they diverse, 
numerous, seasonal people 
who aren’t well known to 
you, or are they a small 
number of long-term 
employees you know well? 
• Are there many employees 
in the 18–25 year-old age 
bracket? 
• Is the workforce 
predominantly male? 
17 
Questions to 
ask when 
assessing the 
nature of the 
workforce 
1 of 3
• Do you have employees 
with a known history of 
drugs or alcohol misuse, 
e.g. drink-driving 
convictions? 
• Do drug and alcohol 
misuse statistics indicate 
that where you operate has 
a heightened risk, e.g. a 
tourist town? 
18 
Questions to 
ask when 
assessing the 
nature of the 
workforce 
2 of 3
• Are there other workforce 
factors that heighten your 
risk, such as your safety 
culture, particularly 
whether employees take a 
team responsibility? 
19 
Questions to 
ask when 
assessing the 
nature of the 
workforce 
3 of 3
Having difficult 
conversations 
20
• State the issue 
• Ask for an explanation 
• Acknowledge the 
person’s valued 
contributions 
• Define the problem and 
consequences 
• Search for alternative 
solutions 
• Agree on objectives 
• Set a time line 
21 
Having difficult 
conversations
Risk factors for problem 
gambling 
22
• Male gender 
• Interest in gambling 
activities 
• Ambition to get rich 
• Distorted cognitions 
about skill and 
knowledge 
• Reliance on loans to 
solve financial 
problems 
• Denial of having a 
gambling problem 
23 
Risk factors for 
problem 
gambling 1 of 3
• Lack of alternative 
entertainment to 
alleviate job stress 
• Shift work leading to 
social isolation 
• Easy access to 
gambling 
• Easy access to loans 
• Exposure to gambling 
activities 
• Influence of gambling 
promotions 
24 
Risk factors for 
problem 
gambling 2 of 3
• Influence of gambling 
colleagues 
• Opinions on 
responsible gambling 
strategies 
25 
Risk factors for 
problem 
gambling 3 of 3
Alcohol-related health 
conditions 
26
• Cancers 
• Neurological and 
psychiatric conditions 
• Diabetes 
• Cardiovascular 
conditions 
• Gastrointestinal 
conditions 
• Maternal and perinatal 
conditions 
• Acute toxic effects 
27 
Alcohol-related 
health conditions 
1 of 2
• Injuries 
• Violent deaths 
28 
Alcohol-related 
health conditions 
2 of 2
In terms of alcohol, how 
does Ontario compare to 
other provinces? 
29
• Pricing 
• Control systems 
• Physical availability 
• Drinking and driving 
• Advertising and 
marketing 
• Legal drinking age 
• Screening, brief 
intervention and 
referrals 
30 
In terms of 
alcohol, how does 
Ontario compare 
to other 
provinces? 1 of 2
• Server training and 
challenge & refusal 
programs 
• Provincial alcohol 
strategy 
• Warning label and 
signs 
31 
In terms of 
alcohol, how does 
Ontario compare 
to other 
provinces? 2 of 2
Recent research around 
alcohol 
32
• Strong association 
between the quantity of 
alcohol consumed by a 
given population and the 
type/number of 
problems experienced in 
that population 
(no surprise there!) 
33 
Recent research 
around alcohol
Drugs in the body 
34
• Six days: Amphetamines, 
methamphetamine, ecstasy 
• 2-5 days: Cocaine, opiates 
(including codeine) 
• 2-14 days: Benzodiazepines 
• 2-30 days: Cannabis 
35 
Drugs in the 
body
Relevant case in the US 
around drugs 
36
• Shirley v. Precision 
Castparts Corporation 
37 
Relevant case in 
the US around 
drugs
Relevant case in Canada 
around random testing 
38
• C.E.P. Local 30 v Irving 
Pulp & Paper Ltd 
39 
Relevant case in 
Canada against 
random testing
Example responsibilities 
40
• Employee 
• Manager/department 
head 
• Disability advisor 
• Occupational Health 
Nurse 
41 
Example 
responsibilities
How much is too much? 
42
An Employee may not: 
• (a) use, possess or offer 
for sale alcohol and drugs 
while at a company 
workplace 
• (b) report to work or work 
with an alcohol level that 
exceeds forty milligrams 
of alcohol in one hundred 
millilitres of blood or the 
equivalent concentration 
for breath, urine or saliva 
43 
How much is 
too much? 
1 of 6
An Employee may not 
(cont.): 
• (c) with a drug level for 
the drugs set out below 
equal to or in excess of 
the concentrations set out 
in Oral Fluid Drug 
Concentration Limits: 
• Marijuana metabolites 4 
ng/ml (screen),2 ng/ml 
(conformation) 
44 
How much is 
too much? 
2 of 6
An Employee may not 
(cont.): 
• Cocaine metabolites 
20 ng/ml (screen),8 ng/ml 
(confirmation) 
• Opiates 40 ng/ml 
(screen), 40 ng/ml 
(confirmation) 
• 6-Acetylmorphine 4 ng/ml 
(screen), 4 ng/ml 
(confirmation) 
45 
How much is 
too much? 
3 of 6
An Employee may not 
(cont.): 
• Phencyclidine 10 ng/ml 
(screen),10 ng/ml 
(confirmation) 
• Amphetamines 50 ng/ml 
(screen), 50 ng/ml 
(confirmation) 
Urine Drug 
Concentration Limits: 
• Marijuana Metabolites 50 
ng/ml (screen), 15 ng/ml 
(confirmation) 46 
How much is 
too much? 
4 of 6
An Employee may not 
(cont.): 
• Cocaine Metabolites 150 
ng/ml (screen), 100 ng/ml 
(confirmation) 
• Opiates Metabolites 2000 
ng/ml (screen), 2000 
ng/ml (confirmation) 
• 6-Acetylmorphine 10 
ng/ml (screen), 10 ng/ml 
(confirmation) 
47 
How much is 
too much? 
5 of 6
An Employee may not 
(cont.): 
• Phencyclidine (PCP) 25 
ng/ml (screen), 25 ng/ml 
(confirmation) 
• Amphetamines 500 ng/ml 
(screen), 250 ng/ml 
(confirmation) 
48 
How much is 
too much? 
6 of 6
Conclusion, summary and 
questions 
49
Conclusion, summary and 
questions 
Conclusion 
Summary 
Videos 
Questions 
50

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Addictions in the workplace October 2014

  • 1. Addictions in the workplace by Toronto Training and HR October 2014 1
  • 2. CONTENTS 3-4 Introduction 5-6 The spectrum of substance abuse 7-8 Stages of change 9-10 Dependence 11-13 Why do people use? 14-15 Determining the level of risk 16-19 Questions to ask when assessing the nature of the workforce 20-21 Having difficult conversations 22-25 Risk factors for problem gambling 26-28 Alcohol-related health conditions 29-31 In terms of alcohol, how does Ontario compare to other provinces? 32-33 Recent research around alcohol 34-35 Drugs in the body 36-37 Relevant case in the US around drugs 38-39 Relevant case in Canada around random testing 40-41 Example responsibilities 42-48 How much is too much? 49-50 Conclusion, summary and questions 2
  • 4. Introduction to Toronto Training and HR Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking 15 years in training and human resources Freelance practitioner since 2006 The core services provided by Toronto Training and HR are: Training event design Training event delivery HR support with an emphasis on reducing costs, saving time plus improving employee engagement and morale Services for job seekers 4
  • 5. The spectrum of substance abuse 5
  • 6. • Beneficial • Non-problematic • Problematic • Chronic dependence 6 The spectrum of substance abuse
  • 8. • Pre-contemplation • Contemplation • Preparation • Action • Maintenance • (Relapse) 8 Stages of change
  • 10. • Physical dependence • Psychological dependence • Cycle of dependence 10 Dependence
  • 11. Why do people use? 11
  • 12. • Curiosity • Social activity • Peer pressure • Relax (stress/anxiety) • Fun • Reward • Depression • Relieve pain • Trauma 12 Why do people use? 1 of 2
  • 13. • Emotional & mental health issues • Celebrate • Grief • Feel better • Decrease discomfort • Relief • Boredom & loneliness • Religious/cultural 13 Why do people use? 2 of 2
  • 14. Determining the level of risk 14
  • 15. • Activity risk • Workforce risk 15 Determining the level of risk
  • 16. Questions to ask when assessing the nature of the workforce 16
  • 17. • Are they diverse, numerous, seasonal people who aren’t well known to you, or are they a small number of long-term employees you know well? • Are there many employees in the 18–25 year-old age bracket? • Is the workforce predominantly male? 17 Questions to ask when assessing the nature of the workforce 1 of 3
  • 18. • Do you have employees with a known history of drugs or alcohol misuse, e.g. drink-driving convictions? • Do drug and alcohol misuse statistics indicate that where you operate has a heightened risk, e.g. a tourist town? 18 Questions to ask when assessing the nature of the workforce 2 of 3
  • 19. • Are there other workforce factors that heighten your risk, such as your safety culture, particularly whether employees take a team responsibility? 19 Questions to ask when assessing the nature of the workforce 3 of 3
  • 21. • State the issue • Ask for an explanation • Acknowledge the person’s valued contributions • Define the problem and consequences • Search for alternative solutions • Agree on objectives • Set a time line 21 Having difficult conversations
  • 22. Risk factors for problem gambling 22
  • 23. • Male gender • Interest in gambling activities • Ambition to get rich • Distorted cognitions about skill and knowledge • Reliance on loans to solve financial problems • Denial of having a gambling problem 23 Risk factors for problem gambling 1 of 3
  • 24. • Lack of alternative entertainment to alleviate job stress • Shift work leading to social isolation • Easy access to gambling • Easy access to loans • Exposure to gambling activities • Influence of gambling promotions 24 Risk factors for problem gambling 2 of 3
  • 25. • Influence of gambling colleagues • Opinions on responsible gambling strategies 25 Risk factors for problem gambling 3 of 3
  • 27. • Cancers • Neurological and psychiatric conditions • Diabetes • Cardiovascular conditions • Gastrointestinal conditions • Maternal and perinatal conditions • Acute toxic effects 27 Alcohol-related health conditions 1 of 2
  • 28. • Injuries • Violent deaths 28 Alcohol-related health conditions 2 of 2
  • 29. In terms of alcohol, how does Ontario compare to other provinces? 29
  • 30. • Pricing • Control systems • Physical availability • Drinking and driving • Advertising and marketing • Legal drinking age • Screening, brief intervention and referrals 30 In terms of alcohol, how does Ontario compare to other provinces? 1 of 2
  • 31. • Server training and challenge & refusal programs • Provincial alcohol strategy • Warning label and signs 31 In terms of alcohol, how does Ontario compare to other provinces? 2 of 2
  • 33. • Strong association between the quantity of alcohol consumed by a given population and the type/number of problems experienced in that population (no surprise there!) 33 Recent research around alcohol
  • 34. Drugs in the body 34
  • 35. • Six days: Amphetamines, methamphetamine, ecstasy • 2-5 days: Cocaine, opiates (including codeine) • 2-14 days: Benzodiazepines • 2-30 days: Cannabis 35 Drugs in the body
  • 36. Relevant case in the US around drugs 36
  • 37. • Shirley v. Precision Castparts Corporation 37 Relevant case in the US around drugs
  • 38. Relevant case in Canada around random testing 38
  • 39. • C.E.P. Local 30 v Irving Pulp & Paper Ltd 39 Relevant case in Canada against random testing
  • 41. • Employee • Manager/department head • Disability advisor • Occupational Health Nurse 41 Example responsibilities
  • 42. How much is too much? 42
  • 43. An Employee may not: • (a) use, possess or offer for sale alcohol and drugs while at a company workplace • (b) report to work or work with an alcohol level that exceeds forty milligrams of alcohol in one hundred millilitres of blood or the equivalent concentration for breath, urine or saliva 43 How much is too much? 1 of 6
  • 44. An Employee may not (cont.): • (c) with a drug level for the drugs set out below equal to or in excess of the concentrations set out in Oral Fluid Drug Concentration Limits: • Marijuana metabolites 4 ng/ml (screen),2 ng/ml (conformation) 44 How much is too much? 2 of 6
  • 45. An Employee may not (cont.): • Cocaine metabolites 20 ng/ml (screen),8 ng/ml (confirmation) • Opiates 40 ng/ml (screen), 40 ng/ml (confirmation) • 6-Acetylmorphine 4 ng/ml (screen), 4 ng/ml (confirmation) 45 How much is too much? 3 of 6
  • 46. An Employee may not (cont.): • Phencyclidine 10 ng/ml (screen),10 ng/ml (confirmation) • Amphetamines 50 ng/ml (screen), 50 ng/ml (confirmation) Urine Drug Concentration Limits: • Marijuana Metabolites 50 ng/ml (screen), 15 ng/ml (confirmation) 46 How much is too much? 4 of 6
  • 47. An Employee may not (cont.): • Cocaine Metabolites 150 ng/ml (screen), 100 ng/ml (confirmation) • Opiates Metabolites 2000 ng/ml (screen), 2000 ng/ml (confirmation) • 6-Acetylmorphine 10 ng/ml (screen), 10 ng/ml (confirmation) 47 How much is too much? 5 of 6
  • 48. An Employee may not (cont.): • Phencyclidine (PCP) 25 ng/ml (screen), 25 ng/ml (confirmation) • Amphetamines 500 ng/ml (screen), 250 ng/ml (confirmation) 48 How much is too much? 6 of 6
  • 49. Conclusion, summary and questions 49
  • 50. Conclusion, summary and questions Conclusion Summary Videos Questions 50