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LifeLock
Credit	
  Monitoring	
  
 
LifeLock	
  is	
  a	
  large	
  credit	
  monitoring	
  and	
  iden4ty	
  the7	
  protec4on	
  company	
  which	
  was	
  
founded	
  in	
  2005	
  and	
  is	
  currently	
  based	
  in	
  	
  Tempe,	
  Arizona.	
  	
  LifeLock	
  was	
  originally	
  
founded	
  by	
  Todd	
  Davis	
  and	
  Robert	
  Maynard,	
  Jr.	
  
	
  
In	
  2007,	
  Mr.	
  Maynard	
  resigned	
  due	
  to	
  some	
  controversy	
  and	
  scandal	
  about	
  his	
  past	
  and	
  
the	
  integrity	
  of	
  the	
  story	
  of	
  his	
  vision	
  which	
  sparked	
  the	
  founding	
  of	
  LifeLock.	
  	
  During	
  that	
  
same	
  year,	
  Mr.	
  Davis	
  was	
  part	
  of	
  one	
  of	
  the	
  most	
  memorable	
  adver4sing	
  campaigns	
  of	
  
recent	
  memory	
  when	
  he	
  publicly	
  gave	
  his	
  social	
  security	
  number	
  as	
  a	
  promo4on	
  to	
  the	
  
company’s	
  successful	
  rate	
  of	
  finding	
  and	
  stopping	
  iden4ty	
  the7.	
  	
  As	
  a	
  result	
  of	
  this	
  
adver4sing	
  campaign,	
  Mr.	
  Davis	
  was	
  the	
  vic4m	
  of	
  iden4ty	
  the7	
  in	
  13	
  cases.	
  
 
2008	
  was	
  another	
  monumental	
  year	
  for	
  LifeLock	
  when	
  the	
  company	
  
entered	
  into	
  an	
  agreement	
  with	
  TransUnion	
  2008	
  in	
  order	
  to	
  create	
  and	
  
expand	
  LifeLock’s	
  exis4ng	
  credit	
  monitoring	
  system	
  into	
  a	
  more	
  robust	
  
and	
  dynamic	
  .	
  	
  The	
  partnership	
  between	
  LifeLock	
  and	
  TransUnion	
  also	
  
gives	
  LifeLock	
  a	
  more	
  	
  automated	
  system	
  to	
  alert	
  their	
  customers	
  of	
  any	
  
suspicious	
  ac4vity	
  on	
  their	
  individual	
  credit	
  report.	
  
	
  
	
  
 
With	
  the	
  acquisi4on	
  of	
  ID	
  Analy4cs	
  Inc.	
  and	
  the	
  partnership	
  with	
  First	
  
Victoria	
  bank	
  in	
  Texas,	
  (the	
  oldest	
  independent	
  bank	
  in	
  Texas),	
  LifeLock	
  
was	
  poised	
  to	
  bring	
  their	
  customers	
  beWer	
  service	
  than	
  ever.	
  	
  The	
  
predic4ve	
  analy4cs	
  provided	
  by	
  ID	
  Analy4cs	
  is	
  key	
  to	
  quickly	
  iden4fy	
  
behaviors	
  which	
  appear	
  fraudulent	
  and	
  prevent	
  	
  iden4ty	
  fraud.	
  
	
  
Late	
  in	
  2012,	
  LifeLock	
  went	
  public	
  with	
  an	
  IPO	
  of	
  up	
  to	
  $175	
  million.	
  	
  
LifeLock	
  is	
  listed	
  on	
  the	
  New	
  York	
  Stock	
  Exchange	
  as	
  LOCK.	
  
	
  
	
  
 
	
  On	
  May	
  27,	
  2015,	
  LifeLock	
  announced	
  a	
  partnership	
  with	
  Sojourner	
  
Center,	
  a	
  na4onwide	
  domes4c	
  violence	
  shelter.	
  	
  
	
  
LifeLock’s	
  and	
  the	
  Sojourner	
  Center’s	
  combined	
  mission	
  is	
  to	
  raise	
  
awareness	
  of	
  the	
  growing	
  need	
  for	
  financial	
  protec4on	
  and	
  credit	
  
monitoring	
  for	
  	
  vic4ms	
  of	
  domes4c	
  violence	
  as	
  well	
  as	
  to	
  provide	
  
community	
  resources	
  for	
  this	
  popula4on.	
  
 
• 	
  FBI	
  Law	
  Enforcement	
  Execu4ve	
  Development	
  Associa4on	
  
• 	
  Na4onal	
  Organiza4on	
  for	
  Vic4m	
  Assistance	
  (NOVA)	
  
• 	
  Na4onal	
  Parent	
  Teacher	
  Associa4on	
  
• 	
  CyberWatch	
  
• 	
  ETPRO	
  
• 	
  and	
  more	
  
 
• 	
  LifeLock	
  Standard	
  ™	
  
• 	
  LifeLock	
  Advantage	
  ™	
  
• 	
  LifeLock	
  Ul4mate	
  Plus	
  ™	
  
 
LifeLock	
  Standard	
  ™	
  -­‐	
  $9.99/month	
  or	
  $109.89	
  per	
  year	
  
• 	
  	
  LifeLock	
  Iden4ty	
  Alert®	
  System	
  
• 	
  Lost	
  Wallet	
  Protec4on	
  
• 	
  Address	
  Change	
  Verifica4on	
  
• 	
  Reduced	
  Pre-­‐Approved	
  Credit	
  Card	
  Offers	
  
• 	
  Black	
  Market	
  Website	
  Surveillance	
  
• 	
  Live	
  Member	
  Support	
  24/7/365	
  
• 	
  $1	
  Million	
  Total	
  Service	
  Guarantee	
  
	
  
*	
  Prices	
  subject	
  to	
  change	
  and	
  are	
  shown	
  at	
  full	
  price,	
  without	
  any	
  promo4onal	
  discounts.	
  
 
LifeLock	
  Advantage	
  ™	
  -­‐	
  $19.99/month	
  or	
  $219.89	
  per	
  year	
  
• 	
  All	
  features	
  of	
  the	
  LifeLock	
  Standard™	
  Plan	
  
• 	
  Fic44ous	
  Iden4ty	
  Monitoring	
  
• 	
  Court	
  Records	
  Scanning	
  
• 	
  Data	
  Breach	
  No4fica4ons	
  	
  
• 	
  Online	
  Annual	
  Credit	
  Reports	
  and	
  Scores	
  —	
  1	
  Credit	
  Bureau	
  
• 	
  Credit	
  Card,	
  Checking	
  and	
  Savings	
  Account	
  Ac4vity	
  Alerts	
  	
  
	
  
*	
  Prices	
  subject	
  to	
  change	
  and	
  are	
  shown	
  at	
  full	
  price,	
  without	
  any	
  promo4onal	
  discounts.	
  
 
LifeLock	
  Ul4mate	
  Plus	
  ™	
  -­‐	
  $29.99/month	
  or	
  $329.89	
  per	
  year	
  
• 	
  All	
  features	
  of	
  the	
  LifeLock	
  Standard™	
  and	
  Advantage™	
  Plans	
  
• 	
  Investment	
  Account	
  Ac4vity	
  Alerts	
  	
  
• 	
  Checking	
  and	
  Savings	
  Account	
  Applica4on	
  Alerts	
  
• 	
  Bank	
  Account	
  Takeover	
  Alerts	
  
• 	
  Credit	
  Inquiry	
  Ac4vity	
  
• 	
  File-­‐Sharing	
  Network	
  Searches	
  
• Sex	
  Offender	
  Registry	
  Reports	
  	
  
• 	
  Monthly	
  Credit	
  Score	
  Tracking	
  	
  
*	
  Prices	
  subject	
  to	
  change	
  and	
  are	
  shown	
  at	
  full	
  price,	
  without	
  any	
  promo4onal	
  discounts.	
  
	
  
 
How	
  soon	
  and	
  how	
  o*en	
  can	
  members	
  see	
  their	
  credit	
  reports	
  and	
  scores?	
  
Subscribers	
  to	
  the	
  LifeLock	
  Advantage™	
  or	
  LifeLock	
  Ul9mate	
  Plus™	
  services	
  may	
  
access	
  their	
  online	
  credit	
  report(s)	
  and	
  see	
  their	
  TransRisk	
  score	
  within	
  minutes	
  of	
  
enrolling.	
  	
  They	
  may	
  access	
  this	
  informa9on	
  whenever	
  they	
  like	
  without	
  having	
  
any	
  nega9ve	
  impact	
  to	
  their	
  credit	
  report	
  or	
  score.	
  
	
  
 
What	
  is	
  the	
  TransRisk	
  Score	
  and	
  how	
  is	
  it	
  similar/dissimilar	
  to	
  the	
  FICO	
  score?	
  
Different	
  lenders	
  use	
  different	
  credit	
  scoring	
  models	
  to	
  determine	
  credit	
  
worthiness.	
  	
  One	
  of	
  the	
  most	
  commonly	
  used	
  (and	
  most	
  familiar)	
  is	
  the	
  FICO	
  
score.	
  	
  Most	
  credit	
  monitoring	
  companies	
  do	
  not	
  provide	
  the	
  FICO	
  score	
  and	
  use	
  a	
  
proprietary	
  score	
  which	
  is	
  for	
  educa9onal	
  purposes	
  only.	
  	
  The	
  TransRisk	
  Score	
  is	
  
TransUnion’s	
  scoring	
  system	
  and	
  is	
  not	
  intended	
  to	
  guarantee	
  credit	
  worthiness.	
  
	
  
 
Does	
  joining	
  LifeLock	
  affect	
  my	
  credit	
  raFng?	
  
Joining	
  a	
  credit	
  monitoring	
  program,	
  such	
  as	
  those	
  offered	
  by	
  LifeLock,	
  does	
  not	
  
affect	
  one’s	
  credit	
  ra9ng	
  either	
  posi9vely	
  or	
  nega9vely	
  in	
  that	
  they	
  are	
  not	
  
extending	
  credit	
  or	
  performing	
  hard	
  inquiries	
  on	
  an	
  individual’s	
  credit	
  report.	
  	
  
Regular	
  monitoring	
  and	
  using	
  tools	
  provided	
  by	
  the	
  programs	
  may	
  improve	
  a	
  
credit	
  score	
  in	
  that	
  errors	
  may	
  be	
  removed,	
  among	
  other	
  possibili9es.	
  
	
  
 
 LifeLock	
  works	
  hard	
  to	
  provide	
  their	
  customers	
  with	
  the	
  latest	
  tools	
  needs	
  to	
  
monitor	
  their	
  credit	
  report,	
  score	
  and	
  iden4ty.	
  	
  They	
  offer	
  several	
  features	
  
which	
  can	
  facilitate	
  the	
  raising	
  of	
  one’s	
  personal	
  credit	
  score	
  and	
  securing	
  
their	
  iden4ty.	
  	
  	
  
	
  
In	
  addi4on	
  to	
  cumng-­‐edge	
  features,	
  LifeLock	
  gives	
  back	
  into	
  the	
  community	
  
with	
  educa4onal	
  materials	
  for	
  schools,	
  and	
  vic4m	
  assistance	
  programs	
  to	
  help	
  
those	
  at	
  risk	
  for	
  iden4ty	
  fraud.	
  	
  	
  	
  
 
 
There	
  are	
  reports	
  that	
  the	
  aler4ng	
  offered	
  by	
  LifeLock	
  has	
  missed	
  some	
  
of	
  their	
  clients’	
  fraudulent	
  ac4vity	
  as	
  well	
  as	
  sub-­‐standard	
  customer	
  
service.	
  	
  	
  This	
  informa4on	
  is	
  anecdotal	
  and	
  not	
  backed	
  with	
  hard	
  data,	
  
so	
  corrobora4on	
  is	
  not	
  possible.	
  	
  
	
  
	
  
 
 The	
  features	
  offered	
  by	
  LifeLock	
  are	
  comprehensive	
  and	
  allow	
  
subscribers	
  to	
  monitor	
  their	
  credit	
  and	
  protect	
  their	
  iden4ty.	
  	
  The	
  
company	
  is	
  commiWed	
  to	
  providing	
  service	
  for	
  their	
  customers	
  
which	
  is	
  cumng-­‐edge.	
  	
  LifeLock	
  regularly	
  partners	
  with	
  companies	
  
which	
  further	
  expand	
  and	
  enhance	
  their	
  services	
  to	
  their	
  
members.	
  
	
  
LifeLock	
  is	
  a	
  recommended	
  provider	
  of	
  credit	
  and	
  iden4ty	
  
monitoring	
  services.	
  
LifeLock Credit Monitoring Guide

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LifeLock Credit Monitoring Guide

  • 2.   LifeLock  is  a  large  credit  monitoring  and  iden4ty  the7  protec4on  company  which  was   founded  in  2005  and  is  currently  based  in    Tempe,  Arizona.    LifeLock  was  originally   founded  by  Todd  Davis  and  Robert  Maynard,  Jr.     In  2007,  Mr.  Maynard  resigned  due  to  some  controversy  and  scandal  about  his  past  and   the  integrity  of  the  story  of  his  vision  which  sparked  the  founding  of  LifeLock.    During  that   same  year,  Mr.  Davis  was  part  of  one  of  the  most  memorable  adver4sing  campaigns  of   recent  memory  when  he  publicly  gave  his  social  security  number  as  a  promo4on  to  the   company’s  successful  rate  of  finding  and  stopping  iden4ty  the7.    As  a  result  of  this   adver4sing  campaign,  Mr.  Davis  was  the  vic4m  of  iden4ty  the7  in  13  cases.  
  • 3.   2008  was  another  monumental  year  for  LifeLock  when  the  company   entered  into  an  agreement  with  TransUnion  2008  in  order  to  create  and   expand  LifeLock’s  exis4ng  credit  monitoring  system  into  a  more  robust   and  dynamic  .    The  partnership  between  LifeLock  and  TransUnion  also   gives  LifeLock  a  more    automated  system  to  alert  their  customers  of  any   suspicious  ac4vity  on  their  individual  credit  report.      
  • 4.   With  the  acquisi4on  of  ID  Analy4cs  Inc.  and  the  partnership  with  First   Victoria  bank  in  Texas,  (the  oldest  independent  bank  in  Texas),  LifeLock   was  poised  to  bring  their  customers  beWer  service  than  ever.    The   predic4ve  analy4cs  provided  by  ID  Analy4cs  is  key  to  quickly  iden4fy   behaviors  which  appear  fraudulent  and  prevent    iden4ty  fraud.     Late  in  2012,  LifeLock  went  public  with  an  IPO  of  up  to  $175  million.     LifeLock  is  listed  on  the  New  York  Stock  Exchange  as  LOCK.      
  • 5.    On  May  27,  2015,  LifeLock  announced  a  partnership  with  Sojourner   Center,  a  na4onwide  domes4c  violence  shelter.       LifeLock’s  and  the  Sojourner  Center’s  combined  mission  is  to  raise   awareness  of  the  growing  need  for  financial  protec4on  and  credit   monitoring  for    vic4ms  of  domes4c  violence  as  well  as  to  provide   community  resources  for  this  popula4on.  
  • 6.   •   FBI  Law  Enforcement  Execu4ve  Development  Associa4on   •   Na4onal  Organiza4on  for  Vic4m  Assistance  (NOVA)   •   Na4onal  Parent  Teacher  Associa4on   •   CyberWatch   •   ETPRO   •   and  more  
  • 7.   •   LifeLock  Standard  ™   •   LifeLock  Advantage  ™   •   LifeLock  Ul4mate  Plus  ™  
  • 8.   LifeLock  Standard  ™  -­‐  $9.99/month  or  $109.89  per  year   •     LifeLock  Iden4ty  Alert®  System   •   Lost  Wallet  Protec4on   •   Address  Change  Verifica4on   •   Reduced  Pre-­‐Approved  Credit  Card  Offers   •   Black  Market  Website  Surveillance   •   Live  Member  Support  24/7/365   •   $1  Million  Total  Service  Guarantee     *  Prices  subject  to  change  and  are  shown  at  full  price,  without  any  promo4onal  discounts.  
  • 9.   LifeLock  Advantage  ™  -­‐  $19.99/month  or  $219.89  per  year   •   All  features  of  the  LifeLock  Standard™  Plan   •   Fic44ous  Iden4ty  Monitoring   •   Court  Records  Scanning   •   Data  Breach  No4fica4ons     •   Online  Annual  Credit  Reports  and  Scores  —  1  Credit  Bureau   •   Credit  Card,  Checking  and  Savings  Account  Ac4vity  Alerts       *  Prices  subject  to  change  and  are  shown  at  full  price,  without  any  promo4onal  discounts.  
  • 10.   LifeLock  Ul4mate  Plus  ™  -­‐  $29.99/month  or  $329.89  per  year   •   All  features  of  the  LifeLock  Standard™  and  Advantage™  Plans   •   Investment  Account  Ac4vity  Alerts     •   Checking  and  Savings  Account  Applica4on  Alerts   •   Bank  Account  Takeover  Alerts   •   Credit  Inquiry  Ac4vity   •   File-­‐Sharing  Network  Searches   • Sex  Offender  Registry  Reports     •   Monthly  Credit  Score  Tracking     *  Prices  subject  to  change  and  are  shown  at  full  price,  without  any  promo4onal  discounts.    
  • 11.   How  soon  and  how  o*en  can  members  see  their  credit  reports  and  scores?   Subscribers  to  the  LifeLock  Advantage™  or  LifeLock  Ul9mate  Plus™  services  may   access  their  online  credit  report(s)  and  see  their  TransRisk  score  within  minutes  of   enrolling.    They  may  access  this  informa9on  whenever  they  like  without  having   any  nega9ve  impact  to  their  credit  report  or  score.    
  • 12.   What  is  the  TransRisk  Score  and  how  is  it  similar/dissimilar  to  the  FICO  score?   Different  lenders  use  different  credit  scoring  models  to  determine  credit   worthiness.    One  of  the  most  commonly  used  (and  most  familiar)  is  the  FICO   score.    Most  credit  monitoring  companies  do  not  provide  the  FICO  score  and  use  a   proprietary  score  which  is  for  educa9onal  purposes  only.    The  TransRisk  Score  is   TransUnion’s  scoring  system  and  is  not  intended  to  guarantee  credit  worthiness.    
  • 13.   Does  joining  LifeLock  affect  my  credit  raFng?   Joining  a  credit  monitoring  program,  such  as  those  offered  by  LifeLock,  does  not   affect  one’s  credit  ra9ng  either  posi9vely  or  nega9vely  in  that  they  are  not   extending  credit  or  performing  hard  inquiries  on  an  individual’s  credit  report.     Regular  monitoring  and  using  tools  provided  by  the  programs  may  improve  a   credit  score  in  that  errors  may  be  removed,  among  other  possibili9es.    
  • 14.  
  • 15.  LifeLock  works  hard  to  provide  their  customers  with  the  latest  tools  needs  to   monitor  their  credit  report,  score  and  iden4ty.    They  offer  several  features   which  can  facilitate  the  raising  of  one’s  personal  credit  score  and  securing   their  iden4ty.         In  addi4on  to  cumng-­‐edge  features,  LifeLock  gives  back  into  the  community   with  educa4onal  materials  for  schools,  and  vic4m  assistance  programs  to  help   those  at  risk  for  iden4ty  fraud.        
  • 16.  
  • 17.   There  are  reports  that  the  aler4ng  offered  by  LifeLock  has  missed  some   of  their  clients’  fraudulent  ac4vity  as  well  as  sub-­‐standard  customer   service.      This  informa4on  is  anecdotal  and  not  backed  with  hard  data,   so  corrobora4on  is  not  possible.        
  • 18.  
  • 19.  The  features  offered  by  LifeLock  are  comprehensive  and  allow   subscribers  to  monitor  their  credit  and  protect  their  iden4ty.    The   company  is  commiWed  to  providing  service  for  their  customers   which  is  cumng-­‐edge.    LifeLock  regularly  partners  with  companies   which  further  expand  and  enhance  their  services  to  their   members.     LifeLock  is  a  recommended  provider  of  credit  and  iden4ty   monitoring  services.