1. Research & Development:
Develop an Enterprise
Systems Transformation
Framework to Drive
Knowledge Economy in
Public Land Transportation
Sector.
Mr. Tawatchai Nuangsri
Student ID: S14143090
Logistics and Supply Chain
Management.

2. Research Methodology
• Six Sigma based on DMAIC process.
Six Sigma steps Key Processes
Adapt to E/T in Public Land
Transportation
Define Define the requirements and expectations of the customer Define problem why transform.
Define the project boundaries
Define the process by mapping the business flow
Measure Measure the process to satisfy customer's needs
Collect data
Research information from
Journals
Literature reviewDevelop a data collection plan
Collect and compare data to determine issues and shortfalls
Analyze Analyze the causes of defects and sources of variation Analyse each frameworks and
Effect from those model
Determine the variations in the process
Prioritize opportunities for future improvement
Improve Improve the process to eliminate variations
Develop Model in the sector
Develop creative alternatives and implement enhanced plan
Control Control process variations to meet customer requirements Monitor outcomes from
transformation
Develop a strategy to monitor and control the improved process
Implement the improvements of systems and structures
Key steps of six sigma using DMAIC process (Adapted from McClusky (2000), cited
in Kwak, Y.H and Anbari, F.T, 2006, p. 709).

3. Research-Literature review
Industry Organisation
Reason to
Transform
Insight from Enterprise Analyse
Government S.P.A.D.
Public transport is the
people’s mode of choice and
drive for sustainable
economic growth.
There are many stake holders relating in
transformation to success.
Government
The National
Assembly for Wales
Lead and support the
delivery of the transport
infrastructure and services
in Wales both Domestic
and outside
Related Strategies are integrated in the
framework to achieve the goal.
Government Transport for London
Invest and improve in the
right transport option
Predict passenger’s decision to use each
transport option. The model connect with
other transport model to show overall
picture.

4. Developed Conceptual Framework
TfL’s suite of models (The London Transportation Studies Model, 2014).

5. Summary
• Enterprise Transformation Frameworks are studied from existing
transportation framework by Literature Review.
• Six Sigma is methodology based on DMAIC process that is divided
in5 key processes.
• Public Transportation sector is quite important to develop country
such as economic however the investment in right options are also
important because limited financial.
• the framework is part of report and have to acquire more research
and develop.

6. References
Kwak, Y.H. and Anbari, F.T. (2006) Benefits, obstacles, and future of six sigma approach. Technovation, 26 (5-6), pp. 708-715.
Suruhanjaya PengngkutanAwam Darat (2013) GREATER KL/KLANG VALLEY:LAND PUBLIC TRANSPORT MASTER PLAN. [pdf] Kuala
Lumpur: Suruhanjaya PengngkutanAwam Darat. Available at:
http://www.spad.gov.my/sites/default/files/exec_summary_greater_kuala_klang_valley_june2013.pdf [Accessed: 02 March 2014].
Transport for London (2014) The London Transportation Studies Model (LTS). [pdf] London: Transport for London. Available at:
https://www.tfl.gov.uk/cdn/static/cms/documents/the-london-transportation-studies-model-lts.pdf [Accessed: 27 February 2014].
The National Assembly for Wales (2001) The Transport Framework for Wales. [pdf] Cardiff: The National Assembly for Wales. Available at:
http://www.injuryobservatory.net/wp-content/uploads/2012/09/Road-Strategy-2001-Transport-Framework.pdf [Accessed: 02 March 2014].