1. Tarsha Thornton Johnson
3425 Wrenwood Ct. Loganville, Georgia 30052
Cell: 678­663­7759
tarshajohnson71@gmail.com
Dear Hiring Manager,
I'm interested in the position you have available. I believe I possess the necessary skills and
experience you are seeking, and would make a valuable addition to your company. I’m
self­motivated, detailed oriented, and comfortable working in a team environment or alone. I’m
looking for a company as yours, that I can learn and grow with using my years of exceptional
customer service to thrive within the company.
As my resume highlights, I possess 15+ years of progressive experience in the customer
service field. My recent professional history includes positions such as Staff Development
Instructor, Trainer, and First Aid/CPR Instructor with Gwinnett County Public Schools. In this
position I had the responsibility of training employees on the best safety practices and updating
them of new policies and procedures. My supervisor also relied on my ability to understand the
material and deliver it in an engaging way. My background has prepared me to be organized
and efficient, as this position requires.
Licenses, Certifications Held
o Resident Adjuster's License P/C Georgia (Expires July 31, 2018)
o Non­Resident Adjuster's License Texas (Expires July 8, 2018)
o Non­Resident Adjuster's License Louisiana (Expires July 31, 2017)
o NFIP Flood Certification (Expires May 31, 2017)
o Audatex Estimating Certification
o State Farm Auto Independent Adjuster Certification (AIAC)
o State Farm Telephony Certification
o ( ECS) Enterprise Claim System Auto Catastrophe
o (ECS) Enterprise Claim System Fire Catastrophe
o California Fair Claims Settlement Certification
o State Farm Fire Independent Adjuster Certification (FIAC)
I have attached my resume for your review and I look forward to speaking with you further
regarding your available position. Thank you for your time and consideration!
Sincerely,
Tarsha Thornton Johnson
678­663­7759