Process Value Mapping

1. PROCESS
VALUE
MAPPING
The PVM Methodology Explained
with Examples

2. WHAT IS PVM?
• Process Value Mapping (PVM) is a tool that helps
organizations visualize, analyze, and optimize their
processes to improve efficiency and eliminate
waste.
• The PVM methodology is based on the concept that
every process has a value stream that consists of
all the activities required to deliver a product or
service to the customer.

3. DEFINE THE PROCESS
• The first step in PVM is to identify the process to be
mapped. This could be any process within the
organization, from a simple task like invoicing to a
complex one like product development.
• Example: Let's consider a manufacturing company
that produces chairs. The process we want to map is
the chair production process.

4. MAP THE PROCESS
• Once the process has been identified, the next step is
to map out the entire process. This involves
identifying all the steps and activities involved in
delivering the product or service to the customer.
• Example: In our chair manufacturing process, the
steps might include sourcing raw materials, molding,
cutting, printing, painting, assembling, packaging, and
shipping.

5. IDENTIFY VALUE AND
NON-VALUE ACTIVITIES
• Once the process has been mapped, the next step is to
identify which activities add value to the customer and
which do not. Activities that add value are those that the
customer is willing to pay for, while non-value activities
are those that the customer is not willing to pay for.
• Example: In our chair manufacturing process, the value-
added activities might include cutting and assembling
the chair, while non-value activities might include
waiting for materials to arrive or waiting for the paint to
dry.

6. DEVELOP AN ACTION PLAN
• Once improvement opportunities have been identified,
the next step is to develop an action plan to implement
the necessary changes. This should include specific
goals, timelines, and responsibilities.
• Example: In our chair manufacturing process, the
action plan might include optimizing the layout of the
manufacturing area, implementing a just-in-time
inventory system, or introducing new production
technologies, like- Data Analytics.

7. MONITOR PROGRESS
• Finally, the process must be monitored to ensure that
the improvements are sustained and that further
refinements can be made if necessary.
• Example: In our chair manufacturing process, we
might monitor progress by measuring the cycle time
and the number of chairs produced per day to ensure
that the improvements are sustained.

8. CONCLUSION • Overall, PVM is a powerful tool for
improving organizational processes and
can be applied to a wide range of industries
and processes. By visualizing the value
stream and identifying opportunities for
improvement, organizations can streamline
their operations, reduce waste, and
improve customer satisfaction.
03-Apr-23
Created By:
Tapasri Barua; Management Trainee,
Bengal Group of Industries