This document certifies that Janet Erickson-Johnson has demonstrated competency in Spanish-English language interpreting based on successful completion of the Interpreter Skills Test from Language Line University. While the test aims to objectively evaluate interpreting skills, the evaluation process is subjective. Language Line Services makes no guarantees about proficiency or certification based on the test results and limits liability for any claims relating to the test.

1. Language Line®
University
CONFERS UPON
A CERTIFICATE OF
Competency in Language Interpreting
BASED ON SUCCESSFUL PERFORMANCE ON THE INTERPRETER SKILLS TEST
Janet Erickson-Johnson Danyune Geertsen
Director, Interpreter Certification Director, Interpreter Training and Quality
Tammy Creo
Spanish - English
Date Issued11/4/2010 • Certificate Number: LLU202319

2. INTERPRETER SKILLS TESTS ARE, BY THEIR NATURE, SUBJECTIVE. WRITTEN EVALUATIONS OF ANY PERSON INVOLVED IN THE TESTING SERVICES MAY VARY. THEREFORE, LANGUAGE LINE SERVICES,
INC. (“LLS”) MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, ABOUT THE PROFICIENCY TESTING SERVICES OR CERTIFICATION OF LANGUAGE PROFICIENCY BASED ON
THE ENCLOSED WRITTEN EVALUATION, TEST RESULTS OR DOCUMENTS ISSUED AS A RESULT OF AN INDIVIDUAL’S PARTICIPATION IN THE TESTING SERVICE. LLS SPECIFICALLY DISCLAIMS ANY
WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS OF THE TESTING SERVICES FOR A PARTICULAR PURPOSE.
EXCEPT TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW: (A) LLS’ AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE INTERPRETER SKILLS TEST AND WRITTEN EVALUATION, WHETHER FOR
BREACH OR IN TORT AND INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL BE LIMITED TO THE AMOUNT PAID FOR THE TEST AND WRITTEN EVALUATION AND (B) LLS WILL NOT BE LIABLE FOR ANY
INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE IN CONNECTION WITH OR ARISING OUT OF THE TEST OR WRITTEN EVALUATION (INCLUDING LOSS OF BUSINESS, REVENUE,
PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, WHETHER FOR BREACH OR IN TORT, EVEN IF THAT PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.