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- 1. San Antonio, TX 78109 (210)445-0876 tet1960@satx.rr.com
Tamara J Teter
Summary Prior Secretsecurityclearance. Detail-orientedandorganized Transportation Logistics/Office
Managerwith17years’ experience. Skilledatnegotiatingandimplementingcostsaving
measureswithoutcompromisingqualitywhileprovidingexcellentcustomerservice.
Professional
Highlights
Logistics/Assistant Operations Manager
Cutshippingcosts50%bynegotiatingnewtariffswithcarriers
SupervisedotherofficeandwarehouseemployeeswhenGeneralManagerwasabsent
Receivedsalesordersviae-mail,faxandphone,verifiedpricingandinventoryquantities
AccuratelyprocessedsalesordersinMAS90
Accuratelyprocessedandverifieddocuments/labelsforshipments
Assignedoutgoing/incomingshipmentstocarrierstomaximizeserviceandcutcosts
Communicatedwithwarehouse,dispatchers,customers,suppliersandvendorsregarding
outgoing/incomingshipments
Managedshipmentschedulestomaximizeproductivityandcutcosts
Researchedandprocessedfreightclaimsanddiscrepancies
Receivedandverifiedincomingshipmentswithdocuments
Gathered,loggedandmonitoredallshippingdata
Researchedandanalyzedcustomerfreightandlabelrequirementstoinsurecompliance
Analyzedcarrierservicesandrates,createdspreadsheetsshowingcomparisons
Competentlyhandledclaims,returnsandProofofDeliveriesinatimelymanner
Tracedandtrackedoutbound/inboundshipments
Scheduledmaintenanceandrepairsonofficeandwarehouseequipment
Communicatedwithbrokeronallimport/exportshipments
Created,updatedandmaintainedinventory,labelandUPCdatabases
Office Manager/Administration/Customer Service
Answeredphonesaddressingcustomerinquiriesanddirected callstoappropriateindividuals
anddepartments
Investigatedandresolvedcustomerinquiriesandcomplaintsinatimelyandempatheticmanner
Recommendedalternativeitemsifproductwasoutofstock
Providedanelevatedcustomerexperiencetogeneratealoyalclientele
Recipientofmultiplepositivereviewsacknowledgingdedicationtoexcellentcustomerservice
Completedpaperworkonpurchaseordersforofficeandwarehousesuppliesandequipment
Followuponpurchaseordersto insureaccuracyandpromptdelivery
Communicatedwithstaff,customers,suppliersandvendorstoinsurequalityandsatisfaction
withproductsanddeterminecorrectionifnecessary
Researchedproductsandservicesforbestvalue
Created,updatedandmaintainedshippingand receivingfiles
Created,updatedandmaintainedcustomerdatabases
Earnedmanagementtrustbyservingaskeyholder,responsiblyopeningandclosingoffice
Filing,faxing,etc.andotherdutiesasassigned
Secretary
HeldSecretsecurityclearancewhileemployedasa civilianemployeeofthe Air Force.
Left position, moveddueto orders(changeof husband’sdutystation, overseas)
Typing,filing classifieddocuments,answeredphonesandotherdutiesas assigned
- 2. San Antonio, TX 78109 (210)445-0876 tet1960@satx.rr.com
Tamara J Teter
Skills Excellenttimemanagement
Excellentorganization
Abilitytoprioritizemultipletasks
Skilledmulti-tasker
Stronganalyticalskills
Goodcommunicationskills,oraland
written
Processimprovement
Contractcarrierprocurement
Over-the-roadtransportation
Dataentryexpert
MicrosoftExcel/Word/Outlook
UPSWorldship
MAS90
EasyLabelsoftware
QuickBooks
Employment
History
FamilyNeeds 05/2013 – 12/2014
Logistics/Office
Manager
American Imports, Inc., San Antonio, TX
78218 06/1996 – 05/2013
Secretary Base SupplyBergstrom AFB, Austin, TX 04/1989 – 10/1989
Education SomeCollege Ohio University, Zanesville, OH
References Referencesareavailableonrequest.