lmih module

1. Module 1
The Leading and Managing Framework
Dr. A. S. Valan
Public Health Specialist
CDC India Country Office
21st September 2021
University Of Washington’s
Online Course on
Leadership & Management In Health

2. Learning Objectives
• Link leading and managing skills to a results framework using the World Health
Organization (WHO) and Management Sciences for Health (MSH) models;
• Compare and contrast leading and managing skills;
• Describe outcome indicators for measuring leadership and management in a
results framework;
• Name and describe the 7 habits of Stephen Covey;
• Compare and contrast production and production capability, reactive and
proactive, and circles of influence and concern;
• Understand Emotional Bank Account

3. Leading & Managing Framework
• The difference between
Leadership and Management
• Contribution of Peter Drucker

4. WHO Health System Framework
Leadership is the essential component of the health systems strengthening framework.
It is the central component of health systems strengthening around which the five other building blocks
revolve

5. Management Sciences for Health Leading and Managing
Framework

6. MSH Leading and Managing Framework

7. Summary
• Leadership and management are complementary skills that can be learned.
• Effective leadership and management are focused on achieving results.
• Leadership can occur at any level of an organization- and you want it to.
• Followers confer real leadership upon others.
• Leadership takes self-knowledge- and, therefore, courage.
• “Courage is not the absence of fear.” (Nelson Mandela)

8. Activity: Applying Leadership Practices (20 minutes)
• Do yourself for self assessment
• Ask others to fill for you to get feedback

9. Reading: The Manager (45 minutes)
• It is a short article from the Management Science for Health
journal.
• Read pages 2-9 and 17-18 at least

10. What is a habit?
• Aristotle wrote, “We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
• A habit is something that we do over and over until it becomes automatic

11. Two principles frame all of the 7 habits
• Before we study each of these habits, I want to review with you the
two principles that Covey says frame all of the 7 habits.
Those two principles are what he calls:
1. The Emotional Bank Account and
2. The Production/Production Capability (P/PC) Balance

12. Reading: Overview of the 7 Habits (10 minutes)
• Habit 1: Being Proactive. Taking control of your life
• Habit 2. Beginning with the End in Mind. Knowing what we want to accomplish
• Habit 3. Putting First Things First. Organizing and executing work around priorities
• Habit 4. Thinking Win/Win. Seeking out agreements that are mutually beneficial
• Habit 5. Seeking First to Understand, Then to be Understood. Listening with empathy
• Habit 6. (Learning to) Synergize. Cooperating well with others
• Habit 7. Sharpening the Saw. Taking the time to renew energy, mind, spirit, body

13. Reading: Overview of the 7 Habits (10 minutes)
• Habit 1: Being Proactive. Taking control of your life.
• Habit 2. Beginning with the End in Mind. Knowing what we want to accomplish
• Habit 3. Putting First Things First. Organizing and executing work around priorities.
• Habit 4. Thinking Win/Win. Seeking out agreements that are mutually beneficial
• Habit 5. Seeking First to Understand, Then to be Understood. Listening with empathy.
• Habit 6. (Learning to) Synergize. Cooperating well with others.
• Habit 7. Sharpening the Saw. Taking the time to renew energy, mind, spirit, body.
The two principles that Covey says frame all the 7 habits are :
1. The Emotional Bank Account and
2. The Production/Production Capability (P/PC) Balance

14. Video: The Emotional Bank Account (10 minutes)
Deposits Withdrawals
Understanding the other
person
Discourtesy
Keeping commitments Disrespect
Helping Overreacting
Providing constructive
feedback
Betraying trust
Apologizing

15. Activity: Emotional Bank Account (15 minutes)
• Fill it for the people with whom you work/ live
• Try to reflect based on learning from the video

16. Video: Habit 1 Overview
• Difference b/w reactive and proactive
statements or personalities
• Difference b/w circles of control, influence
and concern
• Strategies for increasing your self-
awareness and proactivity
• How to focus on things we can control and
influence in life and avoid being reactive to
negative stimuli.
Covey recommends that we focus on the circle
of influence. When we are proactive and exert
positive energy, then our circle of influence will
expand
• Proactive people are agents for change
• Reactive people take a passive stance

17. Video: Covey on Habit 1 (5 minutes)
• Habit 1: Be Proactive
• Here, Stephen Covey's thoughts on
the role of choice in managing
change and accomplishing what we
want are shared.

18. Module Assignments
• Quiz- The quiz is due on Monday, 27th September 2021 at 12.29 pm IST.
• ILP- Individual Learning Plan by 11th October 2021 (Modules 1-3)

19. QUESTIONS