2. Usability Testing
What is user testing?
A user research platform that gives
you access to a large panel of users, on-
demand.You get video of these users
while they perform your specified tasks
on your website or app, so you can see
and hear where they get confused and
frustrated.
3. Usability Testing
A/B testing
To find the correct options by
comparing them and getting opionion
from user.
Help us understand which would be the
more suitable option
Tip
• Show the users 2 options that are very vast in options.This helps
us cover more.
• Make sure the goal is clear in mind what are we trying to find.
4. Usability Testing
The Rules
• Can only use yes or no/ compare options
when asking questions.
• Is time bound 120 seconds
• Character can be just a single value
emotion eg. Angry man, Silly lady etc...
5. Usability Testing
5 Second test
To know what the user first remembers
from your design or sometimes even the
first thing.
Help us to understands what does the
user remember the most.
Tip
• Use heireichy and colour contrast to make things stand
• Understand how the eye moves and design ac cordingly
6. Usability Testing
The Rules
• Can only take 1 minute to design the test
• User only has 5 seconds to guess the
thing they want him to read
• User need to 10 elements on the page
- UI elements
- Text
- Iconography
7. Usability Testing
Card Sorting
To understand what is the logical way for
user to group things together
Helps us to build the information
architechture of the app.
Tip
• Use very known names and groups
• Get inspiration from daily things that helps the user group
8. Usability Testing
The Rules
• Can only take 1 minute to design the test
• User only 1 minute to do the task
• The test needs to have 5 main categories
and 15 sub categories.
9. Usability Testing
Task testing
To understand if the user can complete a
task thay was assigned to him
Identifies the major pain points or
confusion that is involved and stops the
user from completing the task.
Tip
• Let every step lead to another
•Make prominent action buttons for user to move from one step
to another.
10. Usability Testing
The Rules
• Can take only 5 minutes to create the
test
• Should be in the form of a paper
prototype.
• User only has 1 minute to complete the
test.
• User has to speak out load what he is
doing.
11. Usability Testing
Feild Study
Observe what the users and the
participants are doing based on the goal
Identifies new behaviours and task that
user performs.
Tip
• Remember the goal and observe ac cordingly
•Watch very carefully every single thing is important.
12. Usability Testing
The Rules
• Answer the question correctly
Questions
• How does the user pull a chart?
• How does she buys cheese?
• Where is she shopping?
• What colour hand bag is she carrying?
• What are the basic ways for her to grip
items?
13. Usability Testing
Diary Study
To understand what a user does on
a daily basis, very good when we are
designing a app used regularly.
Understands habits based on the apps
goals.
Tip
• Very subtly let the user do the similar steps
• Observe behaviour in various situations
14. Usability Testing
The Rules
• The sentence cannot be more that 7
words
• Team only has 5 days
• User has to guess the correct personality
with those words
• Team cannot use the actual word
