SlideShare a Scribd company logo
Your Metrics Are My
Metrics
https://www.slideshare.net/SunnyMatharu4
@Ashleighnoon | @s_matharu
Ashleigh Noon & Sunny Matharu
OnlineMortgageAdvisor.co.uk
Does any of this sound
familiar?
@Ashleighnoon | @s_matharu
😪
🛑
“The SEO team won’t
approve this”
@Ashleighnoon | @s_matharu
🚫
😫
😅
😣
“The CRO team think
they know about SEO”
@Ashleighnoon | @s_matharu
🤣
👎
❓
“Why does it need
A/B Testing?”
@Ashleighnoon | @s_matharu
🤔
😕
🤯
📖
😡
“We’ve left you some
space for SEO copy
@Ashleighnoon | @s_matharu
😵
🙈
@Ashleighnoon | @s_matharu
Examples where we got
it wrong
Interstitial popup
@Ashleighnoon | @s_matharu
A/B test
idea
Run the
A/B Test
Development
@Ashleighnoon | @s_matharu
CRO
@Ashleighnoon | @s_matharu
Improved
Conversion
rate by 15%
@Ashleighnoon | @s_matharu
Personalised
faster
journey
@Ashleighnoon | @s_matharu
16% more
enquiries
a day
@Ashleighnoon | @s_matharu
£19,000
additional
monthly
revenue
@Ashleighnoon | @s_matharu
SEO
@Ashleighnoon | @s_matharu
Interstitial
search signal
Lose SEO
Visibility
@Ashleighnoon | @s_matharu
No guarantee
of the extra
revenue
@Ashleighnoon | @s_matharu
Lesson learned
@Ashleighnoon | @s_matharu
Content led page
@Ashleighnoon | @s_matharu
Page
designed
Page
Launched
Page
developed
@Ashleighnoon | @s_matharu
SEO
@Ashleighnoon | @s_matharu
User focused
content
@Ashleighnoon | @s_matharu
Content above
the fold
@Ashleighnoon | @s_matharu
Showcase of
expertise and
trust
@Ashleighnoon | @s_matharu
CRO
@Ashleighnoon | @s_matharu
Users
struggled to
enquire
@Ashleighnoon | @s_matharu
Didn’t retain
any previous
learnings
CR dropped
by 40%
@Ashleighnoon | @s_matharu
Lesson learned
@Ashleighnoon | @s_matharu
@Ashleighnoon | @s_matharu
It’s time for a
mindset change
Search & Conversion Rate Optimisation
@Ashleighnoon | @s_matharu
Ditch solo metrics
Focus on revenue
Attract quality
Grow quickly
Our 3 most effective
attitude changes…
@Ashleighnoon | @s_matharu
“Your Metrics are
my Metrics”
@Ashleighnoon | @s_matharu
Include both teams
in every project
@Ashleighnoon | @s_matharu
We educated one
another
@Ashleighnoon | @s_matharu
Examples where we
now get it right
@Ashleighnoon | @s_matharu
Adapted Popup
@Ashleighnoon | @s_matharu
Cross
team
review
Test
Launched
2nd Iteration
AB tested
@Ashleighnoon | @s_matharu
Improved
Conversion
rate by 5%
User
opt in
£8,000
additional
monthly
revenue
Increasing CTR in Search
@Ashleighnoon | @s_matharu
@Ashleighnoon | @s_matharu
CRO team
trained in
Search
Console
SEO team
sign off
CRO team
rewrite Meta’s
@Ashleighnoon | @s_matharu
CTR from
10% to
12.78%
@Ashleighnoon | @s_matharu
Clicks per
day
15% up
@Ashleighnoon | @s_matharu
Impressions
down
by 4%
@Ashleighnoon | @s_matharu
Avg
position
down 1.19
@Ashleighnoon | @s_matharu
Components above content
@Ashleighnoon | @s_matharu
Teams
align in
design
AB tested
and
launched
SEO industry
expert
approved
@Ashleighnoon | @s_matharu
9%
Increase in
Conversion
rate
@Ashleighnoon | @s_matharu
Approved
by an SEO
industry
expert
@Ashleighnoon | @s_matharu
£10,000
additional
monthly
revenue
@Ashleighnoon | @s_matharu
Fewer “do overs”
Teams are aligned
Faster turnaround
Easier
management
@Ashleighnoon | @s_matharu
What we hear now…
@Ashleighnoon | @s_matharu
❤
😍
“Let’s look at user
data first?”
@Ashleighnoon | @s_matharu
😍
❤
❤
😍
“Could this damage
SEO?”
@Ashleighnoon | @s_matharu
❤
🤝
📈
✅
“Before we change this
have we tested it?”
@Ashleighnoon | @s_matharu
🤓
✅
💰
💸 💰
“Is this launched in the
best place for revenue?”
@Ashleighnoon | @s_matharu
🤑
Thank you!
@Ashleighnoon | @s_matharu
Your Metrics Are My
Metrics
https://www.slideshare.net/SunnyMatharu4
@Ashleighnoon | @s_matharu
Ashleigh Noon & Sunny Matharu
OnlineMortgageAdvisor.co.uk
Some images sourced by Freepik

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