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MEDIA POLICY AND
REGULATION
Introduction to Media & Society

Dr. Vincent Manzerolle

November 6, 2017
1
Housekeeping
• Assignment #2 DUE November 20 in class and via Blackboard by 4pm.
• Don’t forget to include media literacy info sheet that was distributed last
week!
• Final Exam is December 20, 7pm; location TBD.
• It will be comprehensive.
• 80 multiple choice Qs, 2 hours.
• Wrap-up from last week re: theories of technology and tech change.
2
Themes for next few weeks…
• The political and economic forces that shape and constrain media
industries.
• Issues of power and control. “Who wins? Who loses? Who decides?”
• Media systems are not natural or inevitable.
• They do not just fall from the sky. How our media systems
have been shaped, or can be shaped, depends on things such
as policy and economics.
10
This week…
• Overview of the Canadian media policy and regulatory landscape.
• Canadian content regulations for television and radio, including
the recent controversies surrounding over-the-top services.
• The political climate of “de-regulation.”
• Telecommunications policy/regulation, including the problems of
Canada’s telecom oligopoly and the recent controversy of zero
rating.
11
Canadian media policy overview
Why regulate? Why intervene?
• Significance of media for culture, economics, politics, society.
• Recall Canada’s three challenges:
1. Large geographic area.
2. American influence.
3. Uniting diverse regions and cultures.
12
Canadian media policy overview
Why regulate? Why intervene?
• Additional justification: frequency (spectrum) allocation.
• Important implication that the “airwaves” belong to the public.
13
Canadian media policy overview
Regulatory institutions:
• Royal Commissions who study policy issues and
make recommendations. Important example
from the textbook: Aird Commission of 1929
and CBC.
14
Canadian media policy overview
Regulatory institutions:
• Government legislation (law) – for example,
the Broadcasting Act and Telecommunications
Act.
15
Canadian media policy overview
Regulatory institutions:
• Canadian Radio-television and
Telecommunications Commission (CRTC) who
enforces legislation and regulates day-to-day
practices.
16
Canadian content regulations
• Canadian Content (CANCON)
• Most prominent media policy issue in
Canadian history.
• Broadcasting Act sections 3(1)e and 3(1)f.
See box 8.4 on page 216.
17
Canadian content on TV
Canadian content qualifications:
• Produced internally by Canadian television channels.
• Independent programs certified by CAVCO. Points system, detailed
on page 219, includes: director (2), screenwriter (2), lead
performers, director of photography, art director, editor.
18
Canadian content on TV
Canadian content quotas:
• Traditional broadcast network television: 50% of
programming from 6:00-11:00pm. (Note: recently
changed in 2015.)
• Specialty cable channels: 35% of all daily
programming.
• In addition, the CRTC has expenditure
requirements. For example, traditional
broadcasters must spend a certain amount of
money on “priority programming,” such as drama.
19
Canadian content on radio
Canadian content qualifications:
• “MAPL” system: Music, Artist, Performance, Lyrics.
• Need 2/4 for a song to qualify as Canadian. 

Canadian content quotas:
• 35% of music from 6:00am-6:00pm.
• However, lower quotas in Windsor! We are in a unique radio
market. Windsor radio stations directly compete with American
(Detroit) stations, so Canadian content rules are lowered to create
a more level field.
20
Technology challenges – over-the-top services
• Long-standing Canadian content regulations are challenged by
digital, internet, streaming, and mobile technologies.
• The textbook refers to internet-streamed media as “over-the-top”
broadcasting.
• Consider Netflix and television.
22
Netflix and Canadian broadcasting regulations
• In 2014, the CRTC held hearings on the future of television
regulation in Canada, called “Let’s Talk TV.” Netflix became the
hot topic. (it still is)
• Rogers complained about Netflix having an unfair advantage.
• Netflix refused to participate and hand over data to CRTC.
• But here’s the thing: the CRTC has the right to regulate internet-
distributed television under the Broadcasting Act, but for now,
chooses to exempt such services based on a 1999 “new media
exemption” ruling.
23
Netflix and Canadian broadcasting regulations
• The internet is not a “wild west.” Internet-distributed content is
already subject to, and benefits from, various laws and
regulations.
• Canada is not alone. The European Union has recently considered
a 20% quota on Netflix and Amazon in the EU.
• Netflix gets away with a lot – not even subject to sales tax in
Canada!
26
27
Political climate of de-regulation
• A broad political climate, emerging during the 1980s and still
prevalent today.
• Politicians calling for the business domination of all social affairs
with minimal government intervention.
• “Free market” mechanisms emphasized.
• An ideological shift, viewing government and public
regulation as heavy-handed.
28
Political climate of de-regulation
• Two driving forces:
1. Privatization. Removing government from any service that
private companies can provide, from transportation to health.
2. De-regulation. Removing rules that allegedly hinder businesses,
innovation, consumer choice, etc.
29
Political climate of de-regulation
• Critics suggest this political climate of privatization and de-
regulation benefits corporations and corporate elite, but not
citizens.
• Is de-regulation re-regulation by market forces? See box 7.6 on
page 202.
30
Privatization and media
• CBC under constant threat of cuts, major job losses.
• Fully “privatizing” the CBC would mean cutting off all
government/ taxpayer funding and forcing it to compete as any
other media business.


• However, more recently, the Liberal Party pledged to reverse this
trend.
31
De-regulation and media
• De-regulation can be seen in the loosening of Canadian content
regulations in recent years. Fewer government “rules” to
supposedly create a free, open, and competitive marketplace.
• To address Rogers’ complaints about Netflix, in 2015 the CRTC
decided to loosen quotas on traditional television rather than
apply Canadian content rules to Netflix.
32
Telecommunications policy
• De-regulation problems/failures in Canadian media are best
illustrated with telecommunications (telecom).
• Telecommunications = media “pipelines.” For example: cable and
satellite providers, internet service providers, mobile/cellular
providers.
• Important legislation: Telecommunications Act.
• General Canadian policy approach: reliance on market forces as
much as possible; hence, telecom already thoroughly de-regulated
in Canada.
33
De-regulatory failure: Canada’s mobile oligopoly
• De-regulation has not brought competition to Canadians.
• Instead, the “big 3” mobile providers (Bell, Rogers, and Telus)
enjoy an oligopoly.
34
De-regulatory failure: Canada’s mobile oligopoly
• Ability to fix prices, be anti-competitive with high prices.
• For example, in January 2016, Bell, Rogers, and Telus all
announced price increases of $5 per month within a few days!
• Illusion of competition with “sub-brands” (Virgin = Bell, Fido =
Rogers, Koodo = Telus).
35
De-regulatory failure: Canada’s mobile oligopoly
• Market forces do not always bring competition,
especially with massive infrastructure costs of
telecom.
• Setting up a new mobile network in Canada is not
easy – remember, Canadian challenge of
geographic size!
• As such, de-regulation, as re-regulation by market
forces, cannot alone be trusted to serve
Canadians.
36
Zero rating controversy
• Data/bandwidth caps on home internet, mobile plans.
• Some internet and mobile providers offer promotions where select
services do not count against monthly data/bandwidth.
• Exempted data is counted as zero, hence “zero rated.”
37
Zero rating controversy
• Zero rating is a threat to net neutrality by treating some data
differently.
• See box 8.2 on page 211 for more on net neutrality.
• Net neutrality not just about throttling, or “fast” and “slow”
lanes.
38
Zero rating controversy – the CRTC takes action!
• Bell used to offer its mobile customers streaming of Bell-owned TV
channels for $5 monthly, with streaming not counting towards
data.
• The CRTC ordered Bell to stop this as of April 2015.
• Bell tried to appeal the decision to Federal Court, lost in spring
2016.
39
40
Final thoughts
• Key grassroots lobbying organization: OpenMedia.ca
• Check out their website, get involved in these issues
41
42
43
44
45
46
47
Key concepts, examples, names
Concepts:
• Canadian content regulations for TV and
radio
• Copyright
• De-regulation
• Frequency/spectrum allocation
• Net neutrality
• Over-the-top services
• Privatization
Examples:
• Canada’s “big 3” mobile oligopoly
• Netflix and Canadian content controversy
• Zero rating controversy
Names:
• Aird Commissiom
• Broadcasting Act
• Telecommunications Act
48

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MEDIA POLICY REGULATION

  • 1. MEDIA POLICY AND REGULATION Introduction to Media & Society
 Dr. Vincent Manzerolle
 November 6, 2017 1
  • 2. Housekeeping • Assignment #2 DUE November 20 in class and via Blackboard by 4pm. • Don’t forget to include media literacy info sheet that was distributed last week! • Final Exam is December 20, 7pm; location TBD. • It will be comprehensive. • 80 multiple choice Qs, 2 hours. • Wrap-up from last week re: theories of technology and tech change. 2
  • 3. Themes for next few weeks… • The political and economic forces that shape and constrain media industries. • Issues of power and control. “Who wins? Who loses? Who decides?” • Media systems are not natural or inevitable. • They do not just fall from the sky. How our media systems have been shaped, or can be shaped, depends on things such as policy and economics. 10
  • 4. This week… • Overview of the Canadian media policy and regulatory landscape. • Canadian content regulations for television and radio, including the recent controversies surrounding over-the-top services. • The political climate of “de-regulation.” • Telecommunications policy/regulation, including the problems of Canada’s telecom oligopoly and the recent controversy of zero rating. 11
  • 5. Canadian media policy overview Why regulate? Why intervene? • Significance of media for culture, economics, politics, society. • Recall Canada’s three challenges: 1. Large geographic area. 2. American influence. 3. Uniting diverse regions and cultures. 12
  • 6. Canadian media policy overview Why regulate? Why intervene? • Additional justification: frequency (spectrum) allocation. • Important implication that the “airwaves” belong to the public. 13
  • 7. Canadian media policy overview Regulatory institutions: • Royal Commissions who study policy issues and make recommendations. Important example from the textbook: Aird Commission of 1929 and CBC. 14
  • 8. Canadian media policy overview Regulatory institutions: • Government legislation (law) – for example, the Broadcasting Act and Telecommunications Act. 15
  • 9. Canadian media policy overview Regulatory institutions: • Canadian Radio-television and Telecommunications Commission (CRTC) who enforces legislation and regulates day-to-day practices. 16
  • 10. Canadian content regulations • Canadian Content (CANCON) • Most prominent media policy issue in Canadian history. • Broadcasting Act sections 3(1)e and 3(1)f. See box 8.4 on page 216. 17
  • 11. Canadian content on TV Canadian content qualifications: • Produced internally by Canadian television channels. • Independent programs certified by CAVCO. Points system, detailed on page 219, includes: director (2), screenwriter (2), lead performers, director of photography, art director, editor. 18
  • 12. Canadian content on TV Canadian content quotas: • Traditional broadcast network television: 50% of programming from 6:00-11:00pm. (Note: recently changed in 2015.) • Specialty cable channels: 35% of all daily programming. • In addition, the CRTC has expenditure requirements. For example, traditional broadcasters must spend a certain amount of money on “priority programming,” such as drama. 19
  • 13. Canadian content on radio Canadian content qualifications: • “MAPL” system: Music, Artist, Performance, Lyrics. • Need 2/4 for a song to qualify as Canadian. 
 Canadian content quotas: • 35% of music from 6:00am-6:00pm. • However, lower quotas in Windsor! We are in a unique radio market. Windsor radio stations directly compete with American (Detroit) stations, so Canadian content rules are lowered to create a more level field. 20
  • 14. Technology challenges – over-the-top services • Long-standing Canadian content regulations are challenged by digital, internet, streaming, and mobile technologies. • The textbook refers to internet-streamed media as “over-the-top” broadcasting. • Consider Netflix and television. 22
  • 15. Netflix and Canadian broadcasting regulations • In 2014, the CRTC held hearings on the future of television regulation in Canada, called “Let’s Talk TV.” Netflix became the hot topic. (it still is) • Rogers complained about Netflix having an unfair advantage. • Netflix refused to participate and hand over data to CRTC. • But here’s the thing: the CRTC has the right to regulate internet- distributed television under the Broadcasting Act, but for now, chooses to exempt such services based on a 1999 “new media exemption” ruling. 23
  • 16. Netflix and Canadian broadcasting regulations • The internet is not a “wild west.” Internet-distributed content is already subject to, and benefits from, various laws and regulations. • Canada is not alone. The European Union has recently considered a 20% quota on Netflix and Amazon in the EU. • Netflix gets away with a lot – not even subject to sales tax in Canada! 26
  • 17. 27
  • 18. Political climate of de-regulation • A broad political climate, emerging during the 1980s and still prevalent today. • Politicians calling for the business domination of all social affairs with minimal government intervention. • “Free market” mechanisms emphasized. • An ideological shift, viewing government and public regulation as heavy-handed. 28
  • 19. Political climate of de-regulation • Two driving forces: 1. Privatization. Removing government from any service that private companies can provide, from transportation to health. 2. De-regulation. Removing rules that allegedly hinder businesses, innovation, consumer choice, etc. 29
  • 20. Political climate of de-regulation • Critics suggest this political climate of privatization and de- regulation benefits corporations and corporate elite, but not citizens. • Is de-regulation re-regulation by market forces? See box 7.6 on page 202. 30
  • 21. Privatization and media • CBC under constant threat of cuts, major job losses. • Fully “privatizing” the CBC would mean cutting off all government/ taxpayer funding and forcing it to compete as any other media business. 
 • However, more recently, the Liberal Party pledged to reverse this trend. 31
  • 22. De-regulation and media • De-regulation can be seen in the loosening of Canadian content regulations in recent years. Fewer government “rules” to supposedly create a free, open, and competitive marketplace. • To address Rogers’ complaints about Netflix, in 2015 the CRTC decided to loosen quotas on traditional television rather than apply Canadian content rules to Netflix. 32
  • 23. Telecommunications policy • De-regulation problems/failures in Canadian media are best illustrated with telecommunications (telecom). • Telecommunications = media “pipelines.” For example: cable and satellite providers, internet service providers, mobile/cellular providers. • Important legislation: Telecommunications Act. • General Canadian policy approach: reliance on market forces as much as possible; hence, telecom already thoroughly de-regulated in Canada. 33
  • 24. De-regulatory failure: Canada’s mobile oligopoly • De-regulation has not brought competition to Canadians. • Instead, the “big 3” mobile providers (Bell, Rogers, and Telus) enjoy an oligopoly. 34
  • 25. De-regulatory failure: Canada’s mobile oligopoly • Ability to fix prices, be anti-competitive with high prices. • For example, in January 2016, Bell, Rogers, and Telus all announced price increases of $5 per month within a few days! • Illusion of competition with “sub-brands” (Virgin = Bell, Fido = Rogers, Koodo = Telus). 35
  • 26. De-regulatory failure: Canada’s mobile oligopoly • Market forces do not always bring competition, especially with massive infrastructure costs of telecom. • Setting up a new mobile network in Canada is not easy – remember, Canadian challenge of geographic size! • As such, de-regulation, as re-regulation by market forces, cannot alone be trusted to serve Canadians. 36
  • 27. Zero rating controversy • Data/bandwidth caps on home internet, mobile plans. • Some internet and mobile providers offer promotions where select services do not count against monthly data/bandwidth. • Exempted data is counted as zero, hence “zero rated.” 37
  • 28. Zero rating controversy • Zero rating is a threat to net neutrality by treating some data differently. • See box 8.2 on page 211 for more on net neutrality. • Net neutrality not just about throttling, or “fast” and “slow” lanes. 38
  • 29. Zero rating controversy – the CRTC takes action! • Bell used to offer its mobile customers streaming of Bell-owned TV channels for $5 monthly, with streaming not counting towards data. • The CRTC ordered Bell to stop this as of April 2015. • Bell tried to appeal the decision to Federal Court, lost in spring 2016. 39
  • 30. 40
  • 31. Final thoughts • Key grassroots lobbying organization: OpenMedia.ca • Check out their website, get involved in these issues 41
  • 32. 42
  • 33. 43
  • 34. 44
  • 35. 45
  • 36. 46
  • 37. 47
  • 38. Key concepts, examples, names Concepts: • Canadian content regulations for TV and radio • Copyright • De-regulation • Frequency/spectrum allocation • Net neutrality • Over-the-top services • Privatization Examples: • Canada’s “big 3” mobile oligopoly • Netflix and Canadian content controversy • Zero rating controversy Names: • Aird Commissiom • Broadcasting Act • Telecommunications Act 48