Tuesday 21st September 2010
Steven Pritchard




WELCOME TO:
Leading Successful Virtual Teams
TMA World e-Class Webinar
So... Why are we here?

To support effective Virtual Team Collaboration by:



                      Self Leadership


   ...
My Own Virtual Team


                                             UK
                                                    ...
Challenges - Major impacts of virtual distance




                         Isolation




             Confusion          ...
Countermeasures to virtual distance




                    Isolation to
                   Engagement




               ...
‘Leadership from everyone …everywhere’




For collaboration in virtual teams to be effective team members need
    to dem...
COOPERATION



                                      Establish and sustain trusting
                                      ...
Supporting Cooperation…

Leader Role

                      Partner




                        COOPERATION

        Estab...
COOPERATION
                                      By setting and maintaining a clear
                                     ...
Creating Convergence…
Leader Role

                   Pathfinder




                        CONVERGENCE

         Concent...
COOPERATION

                                       Align work through clearly defined roles
                             ...
Assisting Coordination…
Leaders Role

                 Synchroniser




                     COORDINATION
                ...
COOPERATION


                                        Leverage the knowledge, skills, and
                                ...
Leveraging Capability ….
Leader Role

                    Synergizer
                       Shifts




                   ...
COOPERATION


                                       To generate shared verbal and
                                       ...
Enhancing Communication
Leader Role

                     Clarifier




                    COMMUNICATION
                ...
COOPERATION




                                     To maintain a virtual workplace
        Global
                      ...
Applying Cultural Intelligence
Leader Role

                   Conductor




                        CULTURAL
            ...
Team Performance Zone… Leader Roles

     Partner                                      COOPERATION



    Pathfinder      ...
Finale!


          THANK YOU FOR
        PARTICIPATING TODAY
                Please visit our website
                  w...
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TMA World Webinar Leading Successful Virtual Teams

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Note: you can view a recording of this 15 minute webinar here: http://tmaworld.emea.acrobat.com/p33211449

In today's increasingly 'virtual' working environment, more than ever managers are called upon to lead teams whose members are separated by distance, time zones and cultures. Success depends on it.

But leading virtually requires a new and different set of skills from leading a co-located team. How can we build 'virtual' trust, ensure smooth communication, clarity of purpose and ultimately optimal performance from a multicultural team operating in a virtual environment?

This webinar addresses the following issues:

• Recognise the unique challenges of leading in a virtual environment
• Define a framework of six competency zones for generating high performance on global virtual teams
• Understand the menu of leadership styles required by virtual leaders
• TMA World strategies for successful remote leadership

To find out about our training solutions in this area please contact us at enquiries@tmaworld.com or visit:
http://www.tmaworld.com/virtual_world.cfm

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TMA World Webinar Leading Successful Virtual Teams

  1. 1. Tuesday 21st September 2010 Steven Pritchard WELCOME TO: Leading Successful Virtual Teams TMA World e-Class Webinar
  2. 2. So... Why are we here? To support effective Virtual Team Collaboration by: Self Leadership 6C’s Performance Framework Leader Roles © Transnational Management Associates Ltd 2010 – Leading Successful Virtual Teamss
  3. 3. My Own Virtual Team UK Poland Russia Canada Germany Belgium Luxembourg France Czech Ukraine Kazakhstan USA Italy Spain Bosnia Romania Algeria Morocco China Mexico Costa Rica India Singapore Brazil • 36 Consultants South Africa • 26 Countries Argentina • 14 Local Languages © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 3
  4. 4. Challenges - Major impacts of virtual distance Isolation Confusion Fragmentation © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 4
  5. 5. Countermeasures to virtual distance Isolation to Engagement ? Confusion Fragmentation to to Clarity Cohesion © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 5
  6. 6. ‘Leadership from everyone …everywhere’ For collaboration in virtual teams to be effective team members need to demonstrate SELF LEADERSHIP to a much greater degree © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 6
  7. 7. COOPERATION Establish and sustain trusting relationships across time, distance Global and cultures Virtual Team Effectiveness • Recognizing the importance of supporting team virtual members • Creating trust between virtual team members Supporting Supporting Convergence Cooperation © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 7
  8. 8. Supporting Cooperation… Leader Role Partner COOPERATION Establish a climate in the team focused on ‘We’ rather than ’I’ © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 8
  9. 9. COOPERATION By setting and maintaining a clear purpose, direction, and shared set of priorities common to all members… regardless of their location Global Virtual Team Effectiveness • Keep your team on track • Recognizing our team’s purpose • Establishing markers to achieve team convergence • Staying aligned Creating Supporting Convergence Convergence © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 9
  10. 10. Creating Convergence… Leader Role Pathfinder CONVERGENCE Concentrate the teams energies and activities on identifying and reaching a common destination © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 10
  11. 11. COOPERATION Align work through clearly defined roles and responsibilities, tools, and processes by: Global Virtual Team • Promoting openness, synchronization Effectiveness and transparency • Identifying technology that supports team coordination Assisting Coordination © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 11
  12. 12. Assisting Coordination… Leaders Role Synchroniser COORDINATION CONVERGENCE Design and develop well organised structures to support team efficiency © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 12
  13. 13. COOPERATION Leverage the knowledge, skills, and experiences of all team members by: Global Virtual Team • Understanding how to contribute Effectiveness to team development …naturally! • Highlight electronic behaviours CAPABILITY that support or destroy capability 6 Leveraging Capability © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 13
  14. 14. Leveraging Capability …. Leader Role Synergizer Shifts CAPABILITY Enhance the ability of individuals and the team to fulfill their formal and informal potential © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 14
  15. 15. COOPERATION To generate shared verbal and written understanding across distances via technology by: Global Team Performance • Defining best practices and behaviors for one-to-many, many-to-one, and one-to-one virtual communication CAPABILITY 6 Enhancing Communication © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 15
  16. 16. Enhancing Communication Leader Role Clarifier COMMUNICATION CAPABILITY Generate shared verbal and written understandings across distances via technology. © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 16
  17. 17. COOPERATION To maintain a virtual workplace Global inclusive of value and style differences Virtual by: Team Effectiveness • Recognizing the national, corporate and functional cultural differences that influence business interactions CAPABILITY Applying Cultural Intelligence © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 17
  18. 18. Applying Cultural Intelligence Leader Role Conductor CULTURAL INTELLIGENCE Develop a team culture that values and Develop and maintain a global virtual workplace accommodates differences whilst identifying inclusive of value and style differences. common ground © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 18
  19. 19. Team Performance Zone… Leader Roles Partner COOPERATION Pathfinder CONVERGENCE Synchroniser COORDINATION Synergiser CAPABILITY Clarifier COMMUNICATION CULTURAL Conductor INTELLIGENCE © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 19
  20. 20. Finale! THANK YOU FOR PARTICIPATING TODAY Please visit our website www.tmaworld.com Stay in touch! Email: spritchard@tmaworld.com LinkedIn: http://www.linkedin.com/in/stevenpritchardtmaw Mobile: +44 (0) 7778 605 143 © Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 20

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