12 Quick Tips to crack an Interview-( With examples).pptx
2016-08 ExecVision Call Recording Diagnostic
1. 1901 N Fort Myer Dr, Suite #902 Arlington, VA 22209 USA
www.execvision.io
703.574.6385 LET’S TALK.
CALL RECORDING DIAGNOSTIC
You are either not recording your calls or you are not accessing them and using
them to improve performance. This typically drives lower quota attainment rates
and longer onboarding times.
1. Do you have a determined cadence for call review and feedback that is consistently followed by
your sales organization?
2. Do you know how often and how well your managers are coaching?
3. Can your reps easily ask for coaching on specific calls?
4. Can you easily share call recordings with 3rd parties for training and development purposes?
5. Can you tell which coaches provide the best feedback to specific reps?
6. Are you able to access the full conversation history related to an opportunity or account?
7. Do you know how well your company message is being used by reps in conversations?
8. Can you understand how prospects are responding to your messaging to tune it accordingly?
9. Do you know if your reps are asking the right questions at the right times?
10. Can you find out which reps have problems with filler words (um, ah, like, etc)?
11. Can you pinpoint the parts of call that are turning points for good or bad outcomes?
12. Do you maintain and update a best practice library for easy access to the most recent best calls?
13. Do you know what your best reps do differently on their calls that sets them apart?
14. Do you know exactly which calls are being used by new hires during onboarding?
15. Can you score calls based on company specific scorecards?
How well is your organization leveraging call recordings to improve sales performance?
Take our Diagnostic to find out. Add 1 point for each box you check:
0-6 points:
NEEDS IMPROVEMENT
7-12 points:
NOT FULLY OPTIMIZED
13-15 points:
WORLD-CLASS
You are taking call recording and coaching seriously, but technical and process
challenges likely keep you from fully realizing the performance improvements
that coaching can provide.
You are likely seeing an extremely high quota attainment rate compared to your
peers, and a faster ramp time for new hires.
If you’d like to learn how to easily get more value out of your Call Recordings, visit http://execvision.io.