Stephen Brookes has over 40 years of experience in building services engineering and controls industry sales and management. He has held several director and manager roles at companies including Satchwell, Novar, and Trend, where he managed regional sales teams and grew the service business. Brookes has expertise in building energy management systems, strategic planning, and transforming underperforming business units.

1. CURRICULUM VITAE
Stephen John Brookes
45 Conway Road
Carlton
Nottingham
NG4 2PW
Tel: 07413942057
E-Mail: steve.brookes17@virginmedia.com
 Marital status: Married
 Nationality: British
 Date of Birth: 17 May 1960
2015 – March 2016
Trend UK Product Sales - Regional Sales Director
Central Region
2013 – 2015
Trend Projects & Service - Northern Projects &Service Director
North and Midlands
2009 – 2013
Trend Service - National Service Director
UK
2006 – 2009
Trend Service - Strategic Service Development Director
UK
2005 – 2006
Trend Service - Area Sales Manager
Midlands
2004 – 2005
Novar PLC (Trend) - Business Development Manager
UK
2002 – 2004
Satchwell Control Systems Limited - National OMIService Business Manager
UK
2001 - 2002
Satchwell Control Systems Limited - Service Business Manager
East Midlands/West Midlands
2000 - 2001
Satchwell Control Systems Limited - Regional Manager
East Midlands
1994 – 2000
Satchwell Control Systems Limited - Regional Sales Manager
East Midlands/West Midlands/East Anglia
Personal Information
Employment History

2. 1989 - 1994
Satchwell Control Systems Limited - Service Sales Engineer
East Midlands
1987 - 1989
Nottingham City Council - Building ServicesEngineer
City Engineers Department
Nottingham
1976 - 1987
Leivers Associates - Building ServicesEngineer
Consulting Engineers, Nottingham
Controls Industry Work Experience
My initial employment at Satchwell Control Systems was as aService Sales Engineer which required self motivation,
enthusiasm and self-management. It was important that I fully understood the needs of my Customers. As a
consequence my ‘energy awareness’ improved, together with my technical understanding of appropriate building
control strategies. I acquired an in-depth knowledge of computerized Building Energy Management Systems and their
various applications.
I developed the ability to identify and pursue opportunities, establish priorities of action, and understand presentation
and promotional techniques.
My success as a Service Sales Engineer lead to promotion as a Regional Sales Manager in April 1994, reporting to
the Regional Manager. In this post I was responsible for the management of ateam of four Sales Engineers.
I was responsible for a Regional order input requirement of approximately 2.5 million which incorporated a personal
target of 850k.
I have personally secured contracts up to the value of 750k.
I was further promoted in 2000 to the position of Regional Manager for the East Midlands Regional office with full P&L
responsibility for both the Engineering and Support businesses. There were 26 people under my direct control.
Following a Company restructure in April 2001 I became the Service Business Manager for the East and West Midlands
Regions. I directly managed a team of 24 field based Service Engineers, Energy Engineers and Sales Personnel.
In July 2002 I was further promoted to the position of National OMI Service Business Manager to focus exclusively on the
growth of the ‘non Satchwell’ SLA orderbook and to ensure that our ‘in house’ expertise was aligned to the increase in
business.
I joined Novar in July 2004, and following the acquisition of Novar by Honeywell in 2005, I was promoted to the position of
Strategic Service Development Director (and subsequently to National Service Director) with responsibility for transforming
a struggling £6.5m business, with high SLA contract losses, low gross margins, poor Engineer morale, and an inconsistent
Customer experience. In the period up to 2013, whilst I had national responsibility for the Service business, growth of 77%
was achieved, and we attained a gross margin increase of 15 percentage points. In the same period, Engineer resource
was only increased by approximately 20% reflecting increased efficiency and much improved management at all levels. In
some years, SLA contract loses have been below 5%, indicating improved customer satisfaction. These considerable
business improvements were achieved in the midst of an economic recession.
In August 2015, I became the Regional Sales Director for the Central Regional, managing a team of six Business
Development Managers, with a combined annual target of £13.9m.
Consultancy Work Experience
Prior to joining the controls industry, my work experience had been in a Building Services ‘Design’ environment with a
Consultant and Local Authority.
I was responsible for the design, specification, tender and contract supervision of a wide range of Building Services
projects from initial brief to hand over.
This involved a close liaison with Clients, Architects, Consultants and other interested parties. It was also necessary to
consult with the local supply Authorities to ensure full compliance with relevant regulations and guidelines.
I was responsible for contract cost and quality control and the supervision of Contractors and Suppliers.
During my Local Authority employment I became involved in the post contract maintenance requirements of
installations.
I have been responsible for Domestic, Commercial and Industrial projects for both the Public and Private sectors.
My experience includes the design of low and medium pressure hot water heating, gas and water services, steam,
ventilation and air conditioning.

3. I have carried out feasibility studies/energy surveys and prepared subsequent reports highlighting recommendations
and associated budgetary information.
1971 – 1976
Carlton-le-Willows Grammar School, Gedling, Nottingham
 Mathematics ‘O’ Level Grade C
 Art ‘O’ Level Grade B
 Technical Drawing ‘O’ Level Grade B
 English Language ‘O’ Level Grade C
 Chemistry ‘O’ Level Grade C
1977 - 1980
Peoples College of Further Education, Nottingham Plant EngineeringTEC Certificate – Merit
1994 – 2004
Satchwell Control Systems Limited Management Development Programme - Merit
Product, Sales and Commercial Training
2004 – Present
Trend Controls Systems Limited Product, Sales and Commercial Training
Secondary
Education
Further Education