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Psychiatric	
  Service	
  Dogs	
  for	
  Injured	
  Workers	
  with	
  Posttraumatic	
  	
  
	
  
Stress	
  	
  
	
  
Disorder:	
  	
  
	
  
A	
  Proposal	
  to	
  WorksafeBC	
  
	
  
	
  
By	
  
	
  
Stephanie	
  Rae	
  Davidson	
  
	
  
	
  
	
  
A	
  thesis	
  submitted	
  in	
  partial	
  satisfaction	
  of	
  the	
  	
  
	
  
requirements	
  for	
  the	
  degree	
  of	
  	
  
	
  
Master	
  of	
  Science	
  
	
  
(Canine	
  Science)	
  
	
  
	
  
	
  
Bergin	
  University	
  of	
  Canine	
  Studies	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Committee	
  in	
  charge:	
  
	
  
Dr.	
  Kukuh	
  Noertjojo	
  
Dr.	
  David	
  Eveleigh	
  
Dr.	
  Anne	
  Deitrich	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
I,	
  Stephanie	
  Davidson,	
  am	
  submitting	
  this	
  thesis	
  in	
  partial	
  fulfillment	
  of	
  the	
  
requirements	
  of	
  the	
  Masters	
  in	
  Science,	
  Bergin	
  University.	
  I,	
  Stephanie	
  Davidson,	
  
undertake	
  that	
  the	
  work	
  is	
  all	
  my	
  own	
  work	
  and	
  that	
  I	
  have	
  not	
  knowingly	
  used	
  
another’s	
  ideas	
  without	
  attributing	
  them	
  nor	
  engaged	
  in	
  plagiarism.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Signed:	
  
	
  
	
  
	
  
	
  
Dated:	
  
 
TABLE	
  OF	
  CONTENTS	
  
	
  
CHAPTER	
  1:	
  INTRODUCTION……………………………………………………………………………..…1	
  
CHAPTER	
  2:	
  STATEMENT	
  OF	
  INTENTION………………………………………………..……………1	
  
CHAPTER	
  3:	
  BACKGROUND…………………………………………………………………………..………2	
  
CHAPTER	
  4:	
  METHODOLOGY……………………………………………………………………..…………3	
  
CHAPTER	
  5:	
  RESULTS……………………………………………………………………………….………….4	
  
	
   	
   POSTTRAUMATIC	
  STRESS	
  DISORDER………………………………...………….4	
  
	
   	
   	
   RESCUE	
  WORKER	
  POPULATIONS………………………………………5	
  
	
   	
   	
   RISK	
  FACTORS…………………………………………………….…………….5	
  
	
   	
   	
   PREVENTION………………………………………………………….…………6	
  
	
  	
   	
   	
   ISSUES	
  RETURNING	
  TO	
  WORK	
  ………………………………….………6	
  
	
   	
   	
   FACTORS	
  IMPACTING	
  RETURN-­‐TO-­‐WORK	
  DECISIONS……….7	
  	
  
	
   	
   CHRONIC	
  PAIN	
  ISSUES……………………………………………………………...…..8	
  
	
   	
   	
   RECOVERY	
  FROM	
  PTSD……………………………………………..………8	
  
	
   	
   POTENTIAL	
  BENEFITS	
  OF	
  DOGS………………………………………............…...9	
  
	
   	
   SERVICE	
  DOGS…………………………………………………………………..……...…11	
  
	
   	
   PSYCHIATRIC	
  SERVICE	
  DOGS……………………………………………….……...16	
   	
  
	
   	
   	
   MILITARY	
  SETTINGS………………………………………………...……..17	
  
	
   	
   	
   NON-­‐MILITARY	
  FOCUSED	
  STUDIES………………………………….20	
  
CHAPTER	
  6:	
  DISCUSSION…………………………………………………………………………….……...21	
  
REFERENCES…………………………………………………………………………...…………………………24	
  
APPENDICES………………………………………………………………………………………………………27
 
1	
  
INTRODUCTION	
  
	
  
	
   Service	
  dogs	
  are	
  used	
  to	
  help	
  people	
  with	
  physical	
  and	
  psychological	
  disabilities	
  navigate	
  
their	
  home	
  and	
  public	
  environment	
  (Rintala,	
  Matamoros	
  &	
  Seitz,	
  2008;	
  Esnayra	
  &	
  Love,	
  2012).	
  
Bonita	
  (Bonnie)	
  Bergin	
  introduced	
  the	
  idea	
  of	
  service	
  dogs	
  after	
  visiting	
  third	
  world	
  countries	
  and	
  
witnessing	
  people	
  using	
  donkeys	
  as	
  assistive	
  devices	
  for	
  their	
  disabilities	
  (B.	
  Bergin,	
  personal	
  
communication,	
  September	
  2013).	
  	
  Once	
  back	
  in	
  the	
  United	
  States,	
  Bergin	
  began	
  training	
  shelter	
  
dogs	
  to	
  perform	
  specialized	
  tasks	
  for	
  people	
  with	
  disabilities,	
  and	
  later	
  founded	
  Canine	
  Companions	
  
for	
  Independence	
  (B.	
  Bergin,	
  personal	
  communication,	
  September	
  2013),	
  the	
  first	
  service	
  dog	
  
training	
  program	
  in	
  the	
  country.	
  There	
  are	
  now	
  102	
  programs	
  in	
  North	
  America	
  (14	
  In	
  Canada)	
  
certified	
  by	
  Assistance	
  Dogs	
  International,	
  a	
  coalition	
  for	
  assistance	
  dog	
  organizations	
  (Appendix	
  I).	
  
Assistance	
  Dogs	
  International	
  functions	
  as	
  an	
  accreditation	
  system	
  and	
  ensures	
  that	
  members	
  are	
  
regularly	
  assessed	
  and	
  meet	
  the	
  high	
  standards	
  set	
  out	
  by	
  the	
  organization.	
  	
  
	
   Currently,	
  WorksafeBC	
  does	
  not	
  cover	
  the	
  cost	
  of	
  service	
  dogs	
  for	
  injured	
  workers.	
  	
  Recently,	
  
there	
  have	
  been	
  requests	
  for	
  service	
  dogs	
  from	
  injured	
  workers,	
  mostly	
  from	
  workers	
  with	
  
Posttraumatic	
  Stress	
  Disorder	
  (PTSD)	
  (K.	
  Hall,	
  personal	
  communication,	
  November	
  2014).	
  At	
  this	
  
time,	
  the	
  requests	
  have	
  been	
  denied,	
  as	
  there	
  has	
  not	
  been	
  sufficient	
  evidence	
  regarding	
  the	
  efficacy	
  
of	
  service	
  dogs.	
  Law	
  and	
  policy	
  guide	
  WorksafeBC	
  when	
  determining	
  entitlements	
  to	
  injured	
  
workers.	
  Section	
  21.1	
  of	
  the	
  Worker’s	
  Compensation	
  Act	
  states	
  that:	
  
	
   In	
  addition	
  to	
  the	
  other	
  compensation	
  provided	
  by	
  this	
  Part,	
  the	
  Board	
  may	
  furnish	
  or	
  
	
   provide	
  for	
  the	
  	
   injured	
  worker	
  any	
  medical,	
  surgical,	
  hospital,	
  nursing	
  and	
  other	
  care	
  
	
   or	
  treatment,	
  transportation,	
  	
  medicines,	
  crutches	
  and	
  apparatus,	
  including	
  artificial	
  
	
   members,	
  that	
  it	
  may	
  consider	
  reasonably	
  necessary	
  at	
  the	
  time	
  of	
  the	
  injury,	
  and	
  thereafter	
  
	
   during	
  the	
  disability	
  to	
  cure	
  and	
  relieve	
  from	
  the	
  effects	
  of	
  the	
  injury	
  or	
  alleviate	
  those	
  
	
   effects,	
  and	
  the	
  Board	
  may	
  adopt	
  rules	
  and	
  regulations	
  with	
  respect	
  to	
  furnishing	
  health	
  care	
  
	
   to	
  injured	
  workers	
  entitled	
  to	
  it	
  and	
  for	
  the	
  payment	
  of	
  it	
  (Appendix	
  II).	
  
	
  
STATEMENT	
  OF	
  INTENTION	
  
	
  
	
   This	
  paper	
  aims	
  to	
  conduct	
  a	
  systematic	
  review	
  of	
  the	
  current	
  literature	
  on	
  service	
  dogs,	
  and	
  
how	
  service	
  dogs	
  could	
  benefit	
  the	
  injured	
  worker	
  population.	
  	
  Of	
  particular	
  interest	
  is	
  literature	
  on	
  
workers	
  with	
  Posttraumatic	
  Stress	
  Disorder.	
  Research	
  on	
  symptoms,	
  prevention,	
  risk	
  factors,	
  and	
  
remission	
  rates	
  will	
  be	
  reviewed	
  for	
  the	
  purpose	
  of	
  this	
  paper.	
  The	
  review	
  will	
  be	
  submitted	
  to	
  
WorkSafeBC	
  in	
  order	
  to	
  determine	
  if	
  service	
  dogs	
  can	
  meet	
  the	
  guidelines	
  of	
  section	
  21.1.	
  	
  Current	
  
practice	
  includes	
  having	
  the	
  Evidence-­‐Based	
  Practice	
  Group	
  at	
  WorksafeBC	
  consider	
  the	
  evidence	
  
before	
  deciding	
  to	
  entitle	
  an	
  expense;	
  as	
  such,	
  this	
  paper	
  will	
  be	
  submitted	
  to	
  the	
  Evidence-­‐Based	
  
Practice	
  group	
  for	
  examination.	
  	
  	
  
 
2	
  
BACKGROUND	
  
	
  
	
   Service	
  dogs	
  are	
  trained	
  to	
  help	
  people	
  with	
  a	
  multitude	
  of	
  disabilities.	
  	
  Service	
  dogs	
  can	
  
include	
  guide	
  dogs	
  for	
  the	
  blind,	
  hearing	
  dogs	
  for	
  the	
  deaf	
  and	
  hard	
  of	
  hearing,	
  mobility	
  (assistance)	
  
dogs	
  for	
  people	
  with	
  ambulatory	
  disorders,	
  seizure	
  alert	
  dogs,	
  diabetes	
  alert	
  dogs,	
  autism	
  dogs,	
  and	
  
psychiatric	
  service	
  dogs	
  for	
  people	
  with	
  PTSD.	
  Generally,	
  service	
  dogs	
  are	
  trained	
  to	
  perform	
  tasks	
  
such	
  as	
  picking	
  up	
  dropped	
  items,	
  opening	
  and	
  closing	
  doors,	
  cupboards	
  and	
  fridges,	
  turning	
  lights	
  
on	
  and	
  off,	
  pulling	
  wheelchairs,	
  and	
  generally	
  assisting	
  around	
  the	
  home	
  and	
  in	
  public.	
  	
  Service	
  dog	
  
trainers	
  can	
  tailor	
  their	
  tasks	
  to	
  be	
  more	
  specific	
  to	
  the	
  individual	
  needs	
  of	
  the	
  disabled	
  person;	
  such	
  
is	
   the	
   case	
   of	
   alerting	
   dogs	
   (diabetic,	
   seizure,	
   hearing)	
   and	
   autism	
   dogs	
   (Camp,	
   2001).	
   It’s	
   been	
  
suggested	
   that	
   occupational	
   therapists	
   could	
   play	
   a	
   crucial	
   role	
   in	
   bridging	
   the	
   gap	
   between	
   the	
  
service	
  dog	
  organization	
  and	
  the	
  specific	
  needs	
  of	
  the	
  disabled	
  person	
  (Camp,	
  2001).	
  
	
   WorksafeBC	
  reports	
  that	
  most	
  of	
  the	
  requests	
  for	
  service	
  dogs	
  come	
  from	
  workers	
  who	
  are	
  
suffering	
  from	
  Posttraumatic	
  Stress	
  Disorder	
  from	
  work	
  related	
  incidents	
  (K.	
  Hall,	
  personal	
  
communication,	
  November	
  2014).	
  	
  Since	
  2012,	
  when	
  Bill	
  14	
  (legislation	
  regarding	
  mental	
  health	
  
claims)	
  came	
  into	
  effect,	
  there	
  have	
  been	
  732	
  workers	
  with	
  a	
  primary	
  diagnosis	
  of	
  PTSD	
  who	
  have	
  
claims	
  with	
  WorksafeBC	
  (Business	
  Information	
  and	
  Analysis	
  Report,	
  May	
  2015,	
  WorksafeBC).	
  This	
  
does	
  not	
  include	
  workers	
  with	
  a	
  physical	
  injury	
  who	
  have	
  developed	
  PTSD	
  because	
  of	
  the	
  accident.	
  It	
  
also	
  doesn’t	
  include	
  any	
  claims	
  registered	
  before	
  2012.	
  Injured	
  workers	
  with	
  PTSD	
  often	
  report	
  
difficulties	
  leaving	
  the	
  house	
  and	
  even	
  getting	
  out	
  of	
  bed.	
  	
  Their	
  struggles	
  can	
  be	
  so	
  severe	
  that	
  
WorksafeBC	
  has	
  coordinated	
  with	
  occupational	
  therapists	
  to	
  take	
  the	
  workers	
  out	
  in	
  public	
  to	
  
movies,	
  grocery	
  shopping,	
  dinner,	
  etc.	
  WorksafeBC	
  has	
  acknowledged	
  that	
  workers	
  with	
  PTSD	
  aren’t	
  
just	
  struggling	
  in	
  terms	
  of	
  being	
  fearful	
  of	
  returning	
  to	
  the	
  site	
  of	
  the	
  trauma,	
  but	
  have	
  a	
  hard	
  time	
  
being	
  out	
  of	
  their	
  house	
  at	
  all.	
  This	
  is	
  one	
  area	
  in	
  which	
  people	
  with	
  PTSD	
  tout	
  the	
  benefits	
  of	
  having	
  
their	
  service	
  dogs	
  (Esnayra,	
  &	
  Love	
  2012).	
  
	
   The	
  average	
  health	
  care	
  cost	
  that	
  WorksafeBC	
  pays	
  for	
  services	
  for	
  workers	
  with	
  PTSD	
  is	
  
just	
  under	
  $24,000.	
  The	
  average	
  long-­‐term	
  disability	
  amount	
  for	
  people	
  who	
  have	
  been	
  deemed	
  to	
  be	
  
permanently	
  disabled	
  because	
  of	
  PTSD	
  is	
  an	
  additional	
  $18,000	
  (Business	
  Information	
  and	
  Analysis	
  
Report,	
  May	
  2015,	
  WorksafeBC).	
  In	
  the	
  United	
  States,	
  PTSD	
  results	
  in	
  roughly	
  3.6	
  missed	
  days	
  from	
  
work	
  each	
  month,	
  which	
  is	
  similar	
  to	
  the	
  lost	
  work	
  days	
  related	
  to	
  depression	
  (Stergiopoulos,	
  Cimo,	
  
Cheng,	
  Bonato	
  &	
  Dewa,	
  2011).	
  	
  Since	
  2012,	
  the	
  average	
  amount	
  of	
  wage	
  loss	
  days	
  per	
  claim	
  for	
  
workers	
  with	
  a	
  primary	
  diagnosis	
  of	
  PTSD	
  is	
  266	
  days	
  (Business	
  Information	
  and	
  Analysis	
  Report,	
  
May	
  2015,	
  WorksafeBC).	
  The	
  average	
  wage	
  lost	
  cost	
  for	
  workers	
  with	
  a	
  primary	
  diagnosis	
  of	
  PTSD	
  is	
  
just	
  under	
  $33,000	
  (Business	
  Information	
  and	
  Analysis	
  Report,	
  May	
  2015,	
  WorksafeBC).	
  	
  The	
  total	
  
cost	
  of	
  the	
  732	
  PTSD	
  claims	
  so	
  far	
  is	
  $57,126,060.14	
  (Business	
  Information	
  and	
  Analysis	
  Report,	
  May	
  
2015,	
  WorksafeBC).	
  
 
3	
  
	
   Using	
  service	
  dogs	
  for	
  people	
  suffering	
  from	
  PTSD	
  is	
  a	
  fairly	
  new	
  concept	
  (within	
  the	
  last	
  7-­‐
10	
  years),	
  hence	
  the	
  limited	
  research	
  on	
  this	
  topic.	
  	
  	
  Most	
  reports	
  are	
  anecdotal,	
  but	
  the	
  reported	
  
effectiveness	
  is	
  sufficiently	
  high	
  that	
  both	
  the	
  American	
  and	
  Canadian	
  Veterans	
  Affairs	
  agencies	
  have	
  
been	
  looking	
  into	
  reports	
  that	
  service	
  dogs	
  are	
  beneficial	
  for	
  Veterans	
  with	
  PTSD	
  (“Dogs	
  and	
  PTSD”,	
  
n.d.;	
  “Service	
  Dogs”,	
  2015).	
  Veterans	
  Affairs	
  Canada	
  commissioned	
  the	
  Canadian	
  Institute	
  for	
  Military	
  
and	
  Veteran	
  Health	
  Research	
  to	
  examine	
  the	
  existing	
  research;	
  however,	
  they	
  determined	
  that	
  more	
  
research	
  is	
  needed	
  (“Service	
  Dogs”,	
  2015).	
  Subsequently,	
  Veterans	
  Affairs	
  Canada	
  announced	
  a	
  two	
  
and	
  a	
  half	
  year	
  pilot	
  study	
  looking	
  at	
  Veterans	
  and	
  PTSD	
  Service	
  dogs,	
  with	
  $500,000	
  allotted	
  to	
  the	
  
research	
  (“Service	
  Dogs”,	
  2015).	
  	
  Veterans	
  Affairs	
  in	
  the	
  United	
  States	
  has	
  started	
  a	
  research	
  study	
  to	
  
‘determine	
  if	
  there	
  are	
  things	
  a	
  dog	
  can	
  do	
  for	
  a	
  Veteran	
  with	
  PTSD	
  that	
  would	
  qualify	
  the	
  animal	
  as	
  a	
  
Service	
  Dog	
  for	
  PTSD’	
  (“Dogs	
  and	
  PTSD”,	
  n.d);	
  however,	
  it	
  will	
  take	
  several	
  years	
  before	
  the	
  study	
  is	
  
complete.	
  	
  Currently,	
  Veterans	
  Affairs	
  in	
  America	
  does	
  not	
  provide	
  service	
  dogs	
  for	
  any	
  condition,	
  
although	
  they	
  do	
  cover	
  the	
  cost	
  of	
  veterinary	
  care	
  for	
  veterans	
  with	
  physical	
  disabilities	
  who	
  
privately	
  obtain	
  service	
  dogs.	
  	
  
	
  
METHODS	
  
	
  
	
   This	
  paper	
  is	
  a	
  literature	
  review	
  that	
  aims	
  to	
  summarize	
  up	
  to	
  date	
  information	
  on	
  
Posttraumatic	
  Stress	
  Disorder,	
  injured	
  workers,	
  benefits	
  of	
  pets	
  on	
  human	
  health,	
  and	
  service	
  dogs.	
  I	
  
searched	
  for	
  articles	
  using	
  the	
  following	
  databases:	
  Ebscohost,	
  Academic	
  Search	
  Premier,	
  PsycINFO,	
  
Cinahl,	
  Medline,	
  Embase,	
  and	
  OTseeker,	
  with	
  no	
  date	
  range	
  limitations.	
  	
  I	
  used	
  keywords	
  service	
  dog,	
  
assistance	
  dog,	
  psychiatric	
  dog,	
  PTSD	
  dog,	
  Posttraumatic	
  stress	
  disorder	
  dog,	
  posttraumatic	
  stress	
  
disorder	
  injured	
  worker,	
  PTSD	
  injured	
  worker,	
  posttraumatic	
  stress	
  disorder	
  work	
  related,	
  PTSD	
  
work	
  related	
  and	
  mental	
  health	
  dog.	
  I	
  limited	
  my	
  search	
  to	
  peer	
  reviewed	
  journal	
  articles,	
  and	
  only	
  
articles	
  in	
  English.	
  Several	
  articles	
  were	
  discarded	
  upon	
  reading	
  the	
  title	
  of	
  abstract,	
  which	
  deemed	
  
the	
  articles	
  irrelevant	
  (e.g.	
  war	
  dogs	
  coming	
  back	
  from	
  combat	
  with	
  PTSD,	
  people	
  experiencing	
  PTSD	
  
from	
  dog	
  bites).	
  	
  I	
  also	
  scanned	
  the	
  reference	
  section	
  of	
  all	
  the	
  pertinent	
  papers	
  and	
  found	
  other	
  
studies	
  of	
  interest.	
  Fifty	
  one	
  papers	
  were	
  read	
  and	
  considered	
  relevant	
  to	
  the	
  topic.	
  	
  Ten	
  papers	
  are	
  
original	
  research	
  or	
  systematic	
  reviews	
  of	
  research	
  on	
  service	
  dogs	
  for	
  people	
  with	
  physical	
  
disabilities.	
  Eight	
  are	
  studies	
  on	
  service	
  dogs	
  or	
  therapy	
  dogs	
  for	
  people	
  with	
  mental	
  health	
  issues,	
  
including	
  PTSD.	
  Most	
  of	
  these	
  studies	
  utilize	
  a	
  survey	
  design.	
  Fifteen	
  papers	
  are	
  on	
  posttraumatic	
  
stress	
  disorder.	
  Finally,	
  seventeen	
  papers	
  are	
  on	
  general	
  health	
  effects	
  of	
  animals	
  on	
  humans.	
  	
  In	
  the	
  
following	
  sections,	
  I	
  will	
  summarize	
  the	
  literature	
  on	
  PTSD	
  and	
  workplace	
  injury,	
  followed	
  by	
  
potential	
  benefits	
  of	
  companion	
  animals	
  and	
  service	
  dogs	
  for	
  psychologically	
  injured	
  workers.	
  	
  I	
  will	
  
then	
  review	
  WorksafeBC’s	
  current	
  policies	
  on	
  accepting	
  new	
  treatment	
  modalities,	
  and	
  relate	
  this	
  to	
  
psychiatric	
  service	
  dogs.	
  	
  
	
  
 
4	
  
RESULTS	
  
	
  
POSTTRAUMATIC	
  STRESS	
  DISORDER	
  AND	
  WORKPLACE	
  INJURY	
  
	
  
	
   Posttraumatic	
  stress	
  disorder	
  has	
  had	
  many	
  names	
  over	
  the	
  last	
  century	
  before	
  being	
  
formally	
  called	
  posttraumatic	
  stress	
  disorder	
  in	
  1980.	
  Dr.	
  Jacob	
  Mendez	
  Da	
  Costa	
  first	
  described	
  it	
  as	
  
‘soldier’s	
  heart	
  syndrome’	
  in	
  1871,	
  which	
  was	
  later	
  changed	
  to	
  ‘Da	
  Costa	
  syndrome’	
  in	
  his	
  honour.	
  In	
  
World	
  War	
  I,	
  the	
  condition	
  was	
  referred	
  to	
  as	
  ‘shell	
  shock’,	
  and	
  in	
  World	
  War	
  II	
  it	
  was	
  coined	
  ‘combat	
  
neurosis’	
  or	
  ‘operational	
  fatigue’.	
  	
  It	
  has	
  also	
  been	
  referred	
  to	
  as	
  ‘traumatic	
  neurosis’	
  (Javidi	
  &	
  
Yadollahie,	
  2012).	
  Originally,	
  it	
  was	
  thought	
  of	
  as	
  a	
  combat	
  related	
  disorder,	
  but	
  since	
  has	
  been	
  
changed	
  to	
  encompass	
  several	
  types	
  of	
  traumatic	
  events	
  outside	
  of	
  the	
  military.	
  This	
  includes,	
  but	
  is	
  
not	
  limited	
  to,	
  occupational	
  type	
  trauma	
  that	
  workers	
  can	
  experience	
  at	
  their	
  workplace.	
  	
  There	
  are	
  
four	
  clusters	
  of	
  symptoms	
  in	
  the	
  diagnostic	
  criteria	
  for	
  PTSD	
  (DSM-­‐5,	
  American	
  Psychiatric	
  
Association,	
  2013):	
  firstly,	
  re-­‐experiencing	
  of	
  the	
  traumatic	
  event,	
  which	
  could	
  include	
  flashbacks	
  or	
  
dreams	
  or	
  intrusive	
  thoughts	
  of	
  the	
  event;	
  secondly,	
  avoidance	
  of	
  the	
  trauma	
  or	
  related	
  objects	
  in	
  the	
  
environment;	
  thirdly,	
  negative	
  cognitions	
  and	
  emotions	
  such	
  as	
  emotional	
  numbing,	
  estrangement,	
  
diminished	
  interest,	
  and	
  blame;	
  and	
  lastly,	
  arousal,	
  which	
  can	
  include	
  reckless	
  behaviour,	
  
hypervigilance,	
  and	
  exaggerated	
  startle	
  reactions	
  	
  (for	
  full	
  diagnostic	
  criteria,	
  see	
  Appendix	
  III).	
  
Roughly	
  eighty-­‐four	
  percent	
  of	
  PTSD	
  sufferers	
  experience	
  issues	
  with	
  alcohol	
  or	
  drug	
  abuse,	
  shame,	
  
despair,	
  hopelessness,	
  employment	
  problems,	
  divorce,	
  physical	
  symptoms	
  or	
  violence	
  (Javidi	
  &	
  
Yadollahie,	
  2012).	
  PTSD	
  can	
  often	
  be	
  co-­‐morbid	
  with	
  depression,	
  anxiety	
  disorders,	
  substance	
  abuse	
  
disorders,	
  and	
  conduct	
  disorder	
  (Javidi	
  &	
  Yadollahie,	
  2012).	
  PTSD	
  can	
  be	
  acute	
  (symptoms	
  persist	
  
for	
  less	
  than	
  3	
  months)	
  or	
  chronic	
  (symptoms	
  persist	
  for	
  greater	
  than	
  3	
  months)	
  (DSM-­‐5,	
  American	
  
Psychiatric	
  Association,	
  2013).	
  	
  It	
  should	
  also	
  be	
  noted	
  that	
  PTSD	
  can	
  be	
  diagnosed	
  as	
  ‘delayed	
  
expression’,	
  where	
  the	
  full	
  diagnosis	
  of	
  PTSD	
  is	
  not	
  made	
  until	
  6	
  or	
  more	
  months	
  after	
  the	
  trauma,	
  
even	
  if	
  some	
  symptoms	
  occur	
  immediately	
  (DSM-­‐5,	
  American	
  Psychiatric	
  Association,	
  2013).	
  	
  Some	
  
professions	
  are	
  potentially	
  exposed	
  to	
  more	
  traumatic	
  experiences	
  than	
  others,	
  such	
  as	
  police	
  
officers,	
  firefighters,	
  paramedics,	
  journalists,	
  emergency	
  service	
  workers,	
  employees	
  of	
  retail	
  that	
  are	
  
at	
  risk	
  of	
  burglary,	
  and	
  employees	
  of	
  health	
  and	
  social	
  services	
  (Javidi	
  &	
  Yadollahie,	
  2012;	
  Skogstad,	
  
Skorstad,	
  Lie,	
  Conradi,	
  Heir	
  &	
  Weisaeth,	
  2013).	
  	
  Additionally,	
  PTSD	
  is	
  highly	
  co-­‐morbid	
  with	
  other	
  
mental	
  disorders	
  (Chapman	
  et	
  al.,	
  2012).	
  	
  
	
  
Rescue	
  Worker	
  Populations	
  
	
  
	
   	
  A	
  systematic	
  review	
  and	
  meta-­‐regression	
  analysis	
  of	
  PTSD	
  in	
  rescue	
  worker	
  populations	
  
found	
  that	
  the	
  pooled	
  current	
  worldwide	
  prevalence	
  of	
  PTSD	
  in	
  rescue	
  workers	
  is	
  10%	
  (Berger,	
  
Coutinho,	
  Figueira,	
  Marques-­‐Portella,	
  Luz,	
  Neylan,	
  Marmar	
  &	
  Mendlowicz,	
  2012).	
  These	
  results	
  are	
  
consistent	
  with	
  previous	
  reports	
  of	
  police	
  officers	
  having	
  the	
  lowest	
  incidence	
  of	
  PTSD,	
  and	
  
 
5	
  
paramedics	
  having	
  the	
  highest	
  (Berger	
  et	
  al.,	
  2012).	
  One	
  interesting	
  finding	
  of	
  the	
  study	
  was	
  an	
  
absence	
  of	
  gender	
  differences	
  in	
  the	
  prevalence	
  of	
  PTSD.	
  	
  This	
  is	
  surprising	
  because	
  being	
  female	
  is	
  
often	
  listed	
  as	
  a	
  risk	
  factor	
  for	
  PTSD	
  (DSM-­‐5,	
  American	
  Psychiatric	
  Association,	
  2013).	
  Similar	
  to	
  the	
  
study	
  by	
  Berger	
  et	
  al.,	
  studies	
  involving	
  military	
  and	
  police	
  officers	
  failed	
  to	
  find	
  an	
  increased	
  level	
  of	
  
PTSD	
  in	
  the	
  female	
  population	
  (Lilly,	
  Pole,	
  Best,	
  Metzler	
  &	
  Marmar,	
  2009).	
  	
  This	
  may	
  be	
  due	
  to	
  
different	
  peritraumatic	
  emotional	
  reactions	
  in	
  female	
  police	
  officers	
  compared	
  to	
  the	
  female	
  civilian	
  
population	
  (Lilly	
  et	
  al.,	
  2009).	
  	
  Peritrauma	
  refers	
  to	
  the	
  time	
  that	
  occurs	
  during	
  and	
  shortly	
  after	
  the	
  
traumatic	
  incident.	
  Emotions	
  such	
  as	
  helplessness	
  and	
  overwhelming	
  fear	
  during	
  the	
  peritraumatic	
  
period	
  have	
  been	
  noted	
  as	
  key	
  predictors	
  in	
  the	
  development	
  of	
  PTSD	
  later	
  on	
  (Lilly	
  et	
  al.,	
  2009).	
  
Expectedly,	
  female	
  military	
  members	
  and	
  police	
  officers	
  would	
  be	
  screened	
  through	
  psychological	
  
testing	
  and	
  would	
  be	
  less	
  likely	
  to	
  have	
  the	
  emotional	
  reactions	
  that	
  may	
  be	
  more	
  common	
  with	
  
civilian	
  females.	
  	
  It	
  has	
  also	
  been	
  found	
  that	
  people	
  who	
  are	
  able	
  to	
  maintain	
  their	
  sense	
  of	
  control	
  in	
  
traumatic	
  situations	
  are	
  less	
  likely	
  to	
  develop	
  PTSD,	
  whereas	
  people	
  who	
  dissociate	
  (emotionally	
  
detach	
  from	
  their	
  surroundings)	
  show	
  a	
  higher	
  likelihood	
  of	
  developing	
  PTSD	
  (Javidi	
  &	
  Yadollahie,	
  
2012).	
  After	
  conducting	
  their	
  review,	
  Berger	
  et	
  al.	
  (2012)	
  suggest	
  improving	
  pre-­‐employment	
  
strategies	
  to	
  ensure	
  selection	
  of	
  the	
  most	
  resilient	
  rescue	
  workers,	
  along	
  with	
  educational	
  campaigns	
  
about	
  PTSD	
  in	
  order	
  to	
  reduce	
  the	
  stigma	
  and	
  improve	
  awareness.	
  	
  
	
   Some	
  studies	
  show	
  a	
  higher	
  prevalence	
  rate	
  than	
  in	
  the	
  systematic	
  review	
  that	
  was	
  
previously	
  discussed.	
  	
  For	
  instance,	
  in	
  one	
  study,	
  police	
  officers	
  had	
  a	
  roughly	
  10%	
  prevalence	
  rate	
  of	
  
PTSD,	
  however,	
  firefighters	
  scored	
  around	
  20%,	
  as	
  did	
  ambulance	
  personnel	
  (Skogstad,	
  Skorstad,	
  
Lie,	
  Conradi,	
  Heir	
  &	
  Weisaeth,	
  2013).	
  Several	
  studies	
  have	
  found	
  that	
  lack	
  of	
  social	
  support	
  and	
  poor	
  
organizational	
  conditions	
  at	
  work	
  are	
  associated	
  with	
  PTSD	
  symptoms	
  in	
  ambulance	
  personnel	
  
(Skogstad,	
  et	
  al.,	
  2013).	
  Journalists,	
  particularly	
  war	
  correspondents,	
  show	
  a	
  lifetime	
  prevalence	
  of	
  
close	
  to	
  30%	
  for	
  PTSD.	
  The	
  lifetime	
  prevalence	
  of	
  PTSD	
  in	
  the	
  USA	
  for	
  the	
  general	
  populations	
  is	
  
approximately	
  10%	
  for	
  women,	
  and	
  5%	
  for	
  men	
  (Skogstad,	
  et	
  al.,	
  2013).	
  Similarly,	
  the	
  DSM-­‐5	
  reports	
  
the	
  projected	
  lifetime	
  risk	
  for	
  PTSD	
  is	
  8.7%	
  (American	
  Psychiatric	
  Association,	
  2013).	
  
	
  
Risk	
  Factors	
  
	
  
	
  	
   Potential	
  risk	
  factors	
  for	
  the	
  development	
  of	
  work-­‐related	
  PTSD	
  include,	
  but	
  are	
  not	
  limited	
  
to,	
  female	
  gender,	
  previous	
  psychiatric	
  issues,	
  lack	
  of	
  social	
  support	
  and	
  type	
  and	
  intensity	
  of	
  the	
  
exposure	
  to	
  the	
  traumatic	
  incident	
  (Javidi	
  &	
  Yadollahie,	
  2012).	
  	
  The	
  best	
  predictors	
  of	
  the	
  severity	
  of	
  
the	
  symptoms	
  include	
  intensity	
  of	
  trauma,	
  temperament	
  traits	
  (specifically	
  neuroticism)	
  and	
  other	
  
pre-­‐trauma	
  demographic	
  variables	
  (Javidi	
  &	
  Yadollahie,	
  2012).	
  	
  According	
  to	
  the	
  DSM-­‐5,	
  risk	
  factors	
  
include	
  lower	
  socioeconomic	
  status,	
  lower	
  education,	
  prior	
  trauma,	
  prior	
  mental	
  disorders,	
  lower	
  
intelligence,	
  being	
  female,	
  being	
  younger	
  at	
  the	
  time	
  of	
  the	
  trauma,	
  and	
  being	
  of	
  a	
  minority	
  racial	
  
status	
  (American	
  Psychiatric	
  Association,	
  2013).	
  Similarly,	
  the	
  severity	
  of	
  the	
  trauma,	
  perceived	
  
 
6	
  
threat	
  to	
  life,	
  and	
  dissociation	
  are	
  related	
  to	
  an	
  increased	
  risk	
  of	
  PTSD	
  (DSM-­‐5,	
  American	
  Psychiatric	
  
Association,	
  2013).	
  
Prevention	
  
	
  
Workplaces	
  can	
  implement	
  some	
  preventative	
  measures	
  to	
  decrease	
  the	
  likelihood	
  of	
  PTSD	
  
after	
  traumatic	
  incidents.	
  The	
  three	
  main	
  preventative	
  strategies	
  are	
  pre-­‐employment	
  selection,	
  
training	
  in	
  stress	
  management	
  and	
  early	
  intervention	
  (Skogstad,	
  Skorstad,	
  Lie,	
  Conradi,	
  Heir	
  &	
  
Weisaeth,	
  2013).	
  It	
  has	
  been	
  hypothesized	
  that	
  self	
  selection	
  of	
  employees	
  in	
  high	
  risk	
  careers,	
  such	
  
as	
  police	
  officers,	
  may	
  be	
  the	
  reason	
  for	
  the	
  lower	
  than	
  expected	
  rates	
  of	
  PTSD	
  in	
  this	
  profession	
  
(Berger,	
  Coutinho,	
  &	
  Figueira,	
  2012).	
  Firefighters	
  who	
  have	
  been	
  trained	
  in	
  stress	
  management	
  show	
  
better	
  coping	
  mechanisms	
  and	
  lower	
  levels	
  of	
  PTSD	
  than	
  non-­‐professional	
  or	
  volunteer	
  firefighters	
  
(Skogstad	
  et	
  al.,	
  2013).	
  	
  This	
  highlights	
  the	
  importance	
  of	
  on	
  the	
  job	
  training	
  in	
  stress	
  management	
  
programs	
  and	
  learning	
  to	
  handle	
  their	
  own	
  stress	
  reactions	
  (Skogstad	
  et	
  al.,	
  2013).	
  Early	
  
intervention,	
  such	
  as	
  ‘psychological	
  first	
  aid’	
  has	
  been	
  used	
  extensively	
  in	
  military	
  settings	
  (Skogstad	
  
et	
  al.,	
  2013).	
  Using	
  this	
  model,	
  soldiers	
  are	
  treated	
  as	
  quickly	
  as	
  possible,	
  while	
  still	
  near	
  the	
  
battlefield,	
  and	
  then	
  brought	
  back	
  to	
  duty	
  after	
  a	
  brief	
  rest	
  period.	
  It	
  has	
  been	
  suggested	
  by	
  some	
  that	
  
this	
  method	
  is	
  more	
  effective	
  than	
  pulling	
  them	
  permanently	
  out	
  of	
  service.	
  	
  This	
  could	
  be	
  similar	
  to	
  
the	
  benefits	
  seen	
  by	
  workers	
  doing	
  an	
  early	
  and	
  safe	
  return	
  to	
  work.	
  	
  It	
  has	
  been	
  found	
  that	
  
attachment	
  to	
  the	
  workplace,	
  an	
  early	
  return	
  to	
  work,	
  support	
  from	
  co-­‐workers	
  and	
  providing	
  
evidence-­‐based	
  treatment	
  following	
  a	
  traumatic	
  incident	
  is	
  highly	
  beneficial	
  for	
  workers	
  (McFarlane	
  
&	
  Bryant,	
  2007).	
  	
  Psychological	
  first	
  aid	
  has	
  been	
  accepted	
  by	
  some	
  researchers	
  as	
  an	
  appropriate	
  
intervention	
  to	
  a	
  traumatic	
  incident,	
  and	
  is	
  often	
  used	
  in	
  natural	
  disaster	
  aftermath	
  (Pfefferbaum	
  &	
  
Shaw,	
  2013).	
  However,	
  a	
  review	
  done	
  in	
  2002	
  found	
  that	
  in	
  many	
  cases,	
  compulsory	
  debriefing	
  was	
  
actually	
  correlated	
  with	
  a	
  higher	
  risk	
  of	
  PTSD	
  in	
  victims	
  of	
  traumatic	
  events	
  (Rose,	
  Bisson,	
  Churchill	
  
&	
  Wessely,	
  2002).	
  	
  	
  
	
   Drayer,	
  Cameron	
  and	
  Woodward	
  first	
  coined	
  the	
  term	
  psychological	
  first	
  aid	
  in	
  1954.	
  	
  It	
  has	
  
since	
  been	
  modified	
  and	
  updated	
  over	
  the	
  years.	
  There	
  is	
  a	
  now	
  a	
  manual	
  called	
  the	
  Psychological	
  
First	
  Aid	
  Field	
  Operations	
  Guide,	
  which	
  outlines	
  8	
  main	
  components	
  of	
  psychological	
  first	
  aid:	
  (1)	
  
contact	
  and	
  engagement,	
  (2)	
  safety	
  and	
  comfort,	
  (3)	
  stabilization,	
  (4)	
  information	
  gathering:	
  current	
  
needs	
  and	
  concerns,	
  (5)	
  practical	
  assistance,	
  (6)	
  connection	
  with	
  social	
  supports,	
  (7)	
  information	
  on	
  
coping,	
  and	
  (8)	
  linkage	
  with	
  collaborative	
  services	
  (Psychological	
  First	
  Aid:	
  Field	
  Operations	
  Guide,	
  
2005).	
  	
  In	
  2011,	
  Forbes	
  et	
  al.	
  developed	
  a	
  framework	
  for	
  implementing	
  psychological	
  first	
  aid	
  in	
  
occupational	
  settings.	
  	
  
	
  
Issues	
  returning	
  to	
  work	
  
	
  
	
   One	
  of	
  the	
  main	
  barriers	
  of	
  returning	
  to	
  work	
  for	
  people	
  with	
  PTSD	
  is	
  avoidance.	
  	
  A	
  key	
  
symptom	
  of	
  PTSD	
  is	
  avoidance	
  of	
  environments	
  linked	
  to	
  the	
  traumatic	
  event,	
  which	
  then	
  makes	
  
 
7	
  
returning	
  to	
  the	
  workplace	
  very	
  challenging	
  (Stergiopoulos,	
  Cimo,	
  Cheng,	
  Bonato	
  &	
  Dewa,	
  2011).	
  
That	
  being	
  said,	
  workers	
  who	
  are	
  unable	
  to	
  return	
  to	
  work	
  experience	
  more	
  persistent	
  PTSD	
  
symptoms	
  (Stergiopoulos	
  et	
  al.,	
  2011).	
  	
  It	
  has	
  been	
  well	
  established	
  that	
  an	
  early	
  and	
  safe	
  return	
  to	
  
work	
  is	
  highly	
  beneficial	
  to	
  the	
  physically	
  injured	
  worker	
  populations.	
  However,	
  it	
  could	
  be	
  the	
  case	
  
that	
  the	
  correlation	
  is	
  reversed	
  in	
  the	
  study	
  by	
  Stergiopoulos	
  et	
  al.,	
  and	
  the	
  workers	
  that	
  are	
  unable	
  
to	
  return	
  to	
  work	
  had	
  more	
  severe	
  PTSD	
  in	
  the	
  first	
  place.	
  One	
  thing	
  to	
  consider	
  is	
  the	
  difference	
  in	
  
possible	
  return-­‐to-­‐work	
  interventions	
  between	
  workers	
  who	
  experienced	
  one	
  highly	
  traumatic	
  
incident	
  (e.g.,	
  robbery)	
  versus	
  workers	
  who	
  experience	
  multiple	
  incidents	
  (e.g.,	
  paramedics	
  who	
  
have	
  developed	
  PTSD	
  from	
  years	
  of	
  working	
  traumatic	
  scenes).	
  	
  The	
  worker	
  who	
  was	
  robbed	
  might	
  
show	
  a	
  high	
  level	
  of	
  avoidance	
  to	
  the	
  place	
  of	
  the	
  robbery,	
  whereas	
  the	
  paramedic	
  may	
  show	
  a	
  
stronger	
  fight	
  or	
  flight	
  response	
  from	
  years	
  of	
  being	
  ‘at	
  the	
  ready’	
  for	
  a	
  stressful	
  call.	
  A	
  recent	
  study	
  
by	
  Karam	
  et	
  al.	
  (2014)	
  found	
  that	
  people	
  who	
  had	
  experienced	
  four	
  or	
  more	
  traumatic	
  events	
  ended	
  
up	
  with	
  more	
  complex	
  PTSD	
  with	
  substantially	
  higher	
  functional	
  impairments.	
  	
  People	
  who	
  had	
  
experienced	
  four	
  or	
  more	
  traumatic	
  events	
  were	
  also	
  found	
  to	
  be	
  at	
  an	
  increased	
  risk	
  of	
  comorbidity	
  
with	
  other	
  mood	
  and	
  anxiety	
  disorders	
  (e.g.	
  depression),	
  and	
  are	
  more	
  likely	
  to	
  be	
  of	
  the	
  dissociative	
  
subtype	
  of	
  PTSD	
  (Karam	
  et	
  al.,	
  2014).	
  	
  This	
  could	
  partially	
  explain	
  the	
  severity	
  of	
  the	
  PTSD	
  seen	
  in	
  
paramedics	
  and	
  other	
  rescue	
  worker	
  populations.	
  
	
  
Factors	
  Impacting	
  Return-­‐to-­‐Work	
  Decisions	
  
	
  
If	
  employers	
  are	
  aiming	
  for	
  an	
  early	
  return	
  to	
  work,	
  but	
  workers	
  are	
  still	
  experiencing	
  
symptoms	
  such	
  as	
  distractibility	
  or	
  recklessness	
  due	
  to	
  PTSD,	
  the	
  risk	
  for	
  re-­‐injury	
  is	
  high	
  (Buodo,	
  
Ghisi,	
  Novara,	
  Scozzari,	
  Natale,	
  Sanavio	
  &	
  Palomba,	
  2011).	
  	
  If	
  workers	
  are	
  distracted	
  or	
  acting	
  
recklessly,	
  this	
  could	
  lead	
  to	
  further	
  accidents,	
  which	
  could	
  exacerbate	
  the	
  PTSD	
  symptoms.	
  	
  
Employers	
  and	
  return	
  to	
  work	
  specialists	
  with	
  WorksafeBC	
  should	
  be	
  cognizant	
  of	
  this	
  when	
  
developing	
  return	
  to	
  work	
  plans	
  they	
  set	
  up	
  for	
  workers	
  who	
  are	
  still	
  suffering	
  from	
  PTSD	
  
symptoms.	
  	
  Psychiatric	
  service	
  dogs	
  could	
  help	
  the	
  worker	
  maintain	
  calm,	
  which	
  may	
  prevent	
  
accidents	
  resulting	
  from	
  distraction	
  and	
  recklessness.	
  Several	
  studies	
  have	
  found	
  that	
  people	
  with	
  
PTSD	
  show	
  decreased	
  attention,	
  impaired	
  executive	
  functioning	
  and	
  learning	
  deficits	
  (Buodo	
  et	
  al.,	
  
2011).	
  	
  An	
  information-­‐processing	
  model	
  of	
  PTSD	
  postulates	
  that	
  trauma-­‐related	
  stimuli	
  activate	
  a	
  
network	
  of	
  fear-­‐related	
  responses,	
  and	
  this	
  fear	
  structure	
  increases	
  attentional	
  states	
  to	
  the	
  stimulus,	
  
thereby	
  reducing	
  attentional	
  resources	
  to	
  non-­‐trauma	
  related	
  activities,	
  such	
  as	
  the	
  task	
  at	
  hand	
  
(Foa,	
  Steketee	
  &	
  Bothbaum,	
  1989).	
  	
  This	
  level	
  of	
  distraction	
  could	
  lead	
  to	
  further	
  accidents	
  and	
  
injury.	
  
	
  
	
  
	
  
	
  
 
8	
  
Chronic	
  Pain	
  Issues	
  
	
  
Several	
  studies	
  have	
  found	
  a	
  link	
  between	
  chronic	
  pain	
  and	
  PTSD	
  (Asmundson,	
  Norton,	
  
Allerdings,	
  Norton	
  &	
  Larsen,	
  1998).	
  	
  Along	
  with	
  PTSD	
  symptoms,	
  it	
  has	
  been	
  reported	
  that	
  accidental	
  
injury	
  survivors	
  report	
  fear	
  and	
  anxiety,	
  insomnia,	
  shame	
  about	
  physical	
  scars,	
  and	
  depression	
  
(Asmundson	
  et	
  al.,	
  1998).	
  	
  Asmundson	
  et	
  al.	
  conducted	
  a	
  study	
  with	
  139	
  injured	
  workers	
  who	
  were	
  
part	
  of	
  a	
  tertiary-­‐care	
  rehabilitation	
  program.	
  Participants	
  were	
  given	
  a	
  series	
  of	
  self-­‐report	
  
questionnaires	
  including	
  the	
  Modified	
  PTSD	
  Symptom	
  Scale	
  (MPSS),	
  Anxiety	
  Sensitivity	
  Index	
  (ASI),	
  
Beck	
  Depression	
  Inventory	
  (BDI),	
  Symptom	
  Checklist-­‐90	
  Somatization	
  Subscale,	
  and	
  Fear	
  
Questionnaire	
  (FQ).	
  The	
  authors	
  report	
  all	
  of	
  these	
  questionnaires	
  as	
  having	
  good	
  reliability	
  and	
  
validity	
  (internal	
  and	
  external).	
  Eighty-­‐seven	
  percent	
  of	
  the	
  participants	
  reported	
  current	
  and	
  
chronic	
  (greater	
  than	
  3	
  months)	
  pain,	
  and	
  all	
  participants	
  were	
  receiving	
  workers	
  compensation	
  
benefits	
  for	
  their	
  injuries.	
  	
  When	
  reviewing	
  the	
  results	
  from	
  the	
  questionnaires,	
  it	
  was	
  concluded	
  that	
  
fourty-­‐two	
  (34.7%)	
  of	
  the	
  injured	
  workers	
  met	
  criteria	
  for	
  PTSD,	
  twenty-­‐two	
  (18.2%)	
  met	
  criteria	
  
for	
  partial	
  PTSD,	
  and	
  fifty-­‐seven	
  (47.1%)	
  did	
  not	
  meet	
  criteria	
  for	
  PTSD	
  (Asmundson	
  et	
  al.,	
  1998).	
  
The	
  diagnostic	
  criteria	
  for	
  PTSD	
  were	
  based	
  on	
  DSM-­‐IV	
  criteria,	
  which	
  are	
  somewhat	
  different	
  from	
  
current	
  DSM	
  5	
  criteria	
  (Asmundon	
  et	
  al.,	
  1998).	
  	
  The	
  link	
  between	
  accidental	
  injury,	
  chronic	
  pain,	
  and	
  
PTSD	
  is	
  worth	
  investigating	
  further,	
  as	
  the	
  literature	
  suggests	
  a	
  substantial	
  overlap	
  between	
  chronic	
  
pain	
  and	
  PTSD	
  in	
  the	
  injured	
  worker	
  population.	
  
	
  
Recovery	
  from	
  PTSD	
  
	
  
	
   A	
  longitudinal	
  study	
  by	
  Venke	
  et	
  al.	
  in	
  2013	
  looked	
  at	
  stability	
  of	
  PTSD	
  over	
  8	
  years	
  in	
  
physical	
  assault	
  victims.	
  The	
  authors	
  found	
  that	
  the	
  probability	
  of	
  recovery	
  from	
  PTSD	
  in	
  an	
  8-­‐year	
  
period	
  was	
  fifty-­‐two	
  percent.	
  	
  A	
  study	
  of	
  8841	
  Australian	
  participants	
  looked	
  at	
  remission	
  from	
  PTSD	
  
and	
  found	
  that	
  projected	
  lifetime	
  remission	
  rate	
  was	
  ninety-­‐two	
  percent	
  (Chapman	
  et	
  al.,	
  2012).	
  The	
  
median	
  time	
  to	
  remission	
  was	
  14	
  years.	
  	
  Childhood	
  trauma,	
  interpersonal	
  violence,	
  severity	
  of	
  
symptoms	
  and	
  a	
  secondary	
  anxiety	
  or	
  affective	
  disorder	
  were	
  listed	
  as	
  factors	
  in	
  longer	
  remission	
  
times	
  (Chapman	
  et	
  al.,	
  2012).	
  	
  A	
  5-­‐year	
  study	
  of	
  199	
  patients	
  with	
  PTSD	
  found	
  that	
  remission	
  rates	
  
were	
  around	
  thirty-­‐eight	
  percent	
  by	
  year	
  5,	
  but	
  of	
  those	
  thirty-­‐eight	
  percent	
  in	
  remission,	
  twenty-­‐
nine	
  percent	
  had	
  at	
  least	
  one	
  episode	
  of	
  recurrence	
  (Pérez	
  Benítez,	
  Zlotnick,	
  Stout,	
  Lou,	
  Dyck,	
  
Weisberg	
  &	
  Keller,	
  2012).	
  	
  The	
  study	
  also	
  found	
  a	
  link	
  between	
  psychosocial	
  impairment	
  and	
  
likelihood	
  of	
  recovery,	
  such	
  that	
  when	
  psychosocial	
  functioning	
  related	
  to	
  work,	
  household	
  duties,	
  
relationships,	
  recreation	
  and	
  life	
  satisfaction	
  improved,	
  so	
  did	
  the	
  chance	
  of	
  recovery	
  from	
  PTSD	
  
(Pérez	
  Benítez	
  et	
  al.,	
  2012).	
  	
  This	
  is	
  important	
  to	
  note,	
  as	
  it	
  relates	
  to	
  psychiatric	
  service	
  dogs	
  and	
  
their	
  ability	
  to	
  increase	
  social	
  interactions	
  in	
  the	
  disabled	
  population.	
  	
  A	
  meta-­‐analysis	
  of	
  long	
  term	
  
outcome	
  studies	
  involving	
  PTSD	
  found	
  that	
  overall	
  remission	
  rates	
  were	
  between	
  51.7%	
  and	
  36.9%,	
  
 
9	
  
depending	
  on	
  whether	
  the	
  baseline	
  was	
  before	
  or	
  after	
  5	
  months,	
  respectively	
  (Morina	
  et	
  al.,	
  2014).	
  	
  
These	
  findings	
  highlights	
  that	
  early	
  diagnosis	
  may	
  play	
  a	
  key	
  role	
  in	
  potential	
  recovery.	
  	
  It	
  should	
  be	
  
noted	
  that	
  this	
  meta-­‐analysis	
  only	
  looked	
  at	
  PTSD	
  with	
  spontaneous	
  recovery	
  (no	
  specific	
  
treatment).	
  	
  It	
  is	
  curious	
  that	
  remission	
  rates	
  in	
  this	
  study	
  were	
  linked	
  to	
  early	
  diagnosis,	
  considering	
  
that	
  the	
  authors	
  looked	
  specifically	
  at	
  PTSD	
  without	
  specific	
  treatment.	
  It	
  could	
  be	
  that	
  once	
  people	
  
are	
  diagnosed,	
  they	
  are	
  able	
  to	
  put	
  a	
  name	
  and	
  a	
  reason	
  to	
  their	
  symptoms,	
  which	
  could	
  ‘normalize’	
  
their	
  struggles.	
  They	
  found	
  that	
  participants	
  with	
  PTSD	
  associated	
  with	
  a	
  physical	
  injury	
  had	
  the	
  
lowest	
  rate	
  of	
  remission	
  (31.4%)	
  (Morina	
  et	
  al.,	
  2014).	
  	
  That	
  should	
  be	
  of	
  particular	
  importance	
  to	
  
WorksafeBC	
  regarding	
  injured	
  workers	
  with	
  a	
  secondary	
  diagnosis	
  of	
  PTSD.	
  Overall,	
  almost	
  half	
  of	
  
patients	
  remit	
  from	
  PTSD	
  after	
  a	
  mean	
  of	
  more	
  than	
  three	
  years	
  (Morin	
  et	
  al.,	
  2014);	
  however,	
  it	
  was	
  
found	
  that,	
  surprisingly,	
  recovery	
  from	
  PTSD	
  does	
  not	
  generally	
  increase	
  with	
  longer	
  periods.	
  	
  The	
  
authors	
  write	
  that	
  their	
  conclusions	
  do	
  not	
  support	
  the	
  old	
  saying	
  that	
  “time	
  heals	
  all	
  wounds”	
  
(Morina	
  et	
  al.,	
  2014).	
  	
  The	
  research	
  seems	
  to	
  indicate	
  that	
  although	
  some	
  people	
  can	
  fully	
  recover	
  
from	
  PTSD,	
  the	
  timeframe	
  for	
  full	
  recovery	
  can	
  be	
  long,	
  and	
  the	
  chance	
  of	
  reoccurrence	
  can	
  be	
  high.	
  
	
  
POTENTIAL	
  BENEFITS	
  OF	
  DOGS	
  
	
   	
  
	
   Recently,	
  a	
  lot	
  of	
  attention	
  has	
  been	
  given	
  to	
  the	
  health	
  benefits	
  of	
  pet	
  ownership.	
  Several	
  
studies	
  have	
  found	
  that	
  owning	
  a	
  pet	
  (generally	
  a	
  dog)	
  can	
  be	
  beneficial	
  to	
  both	
  physical	
  and	
  mental	
  
health	
  (Wells,	
  2009a).	
  However,	
  researchers	
  have	
  been	
  unable	
  to	
  replicate	
  the	
  results	
  from	
  some	
  of	
  
these	
  studies,	
  specifically	
  a	
  study	
  that	
  found	
  that	
  pet	
  owners	
  are	
  more	
  likely	
  to	
  be	
  alive	
  1	
  year	
  after	
  a	
  
heart	
  attack	
  (Friedmann,	
  Katcher,	
  Lynch,	
  &	
  Thomas,	
  1980).	
  	
  Conversely,	
  other	
  studies	
  have	
  found	
  no	
  
benefits	
  or	
  even	
  negative	
  implications	
  of	
  pet	
  ownership,	
  as	
  described	
  below.	
  	
  
	
   In	
  2003,	
  Parlsow	
  and	
  Jorm	
  conducted	
  a	
  study	
  and	
  found	
  no	
  relationship	
  between	
  pet	
  
ownership	
  and	
  decreases	
  in	
  heart	
  disease.	
  However,	
  studies	
  by	
  Sigel,	
  Anderson	
  and	
  Friedman	
  found	
  
that	
  pet	
  ownership	
  (particularly	
  dogs)	
  increased	
  survival	
  rates	
  and	
  reduced	
  doctor’s	
  visits	
  with	
  those	
  
suffering	
  from	
  cardiovascular	
  disease.	
  Also	
  found	
  were	
  reduced	
  levels	
  of	
  plasma	
  trigyclerides	
  and	
  
lowered	
  systolic	
  blood	
  pressure	
  for	
  pet	
  owners.	
  Several	
  researchers	
  have	
  found	
  that	
  the	
  action	
  of	
  
petting	
  an	
  animal	
  can	
  lower	
  blood	
  pressure	
  and/or	
  heart	
  rate	
  (Katcher,	
  1981;	
  Katcher,	
  Friedmann,	
  
Beck	
  &	
  Lynch,	
  1983;	
  Shiloh,	
  Sorek	
  &	
  Terkel,	
  2003).	
  This	
  effect	
  has	
  been	
  shown	
  to	
  be	
  replicable	
  by	
  
many	
  researchers,	
  and	
  it’s	
  noted	
  that	
  the	
  effects	
  are	
  stronger	
  when	
  interacting	
  with	
  a	
  familiar	
  animal	
  
as	
  opposed	
  to	
  an	
  unfamiliar	
  animal	
  (Schuelke,	
  Trask,	
  Wallace,	
  Baun,	
  Bergstrom,	
  &	
  McCabe,	
  1991).	
  	
  It	
  
should	
  be	
  taken	
  into	
  account	
  that	
  these	
  effects	
  disappear	
  almost	
  instantly	
  after	
  the	
  exposure	
  to	
  the	
  
animal	
  has	
  ended.	
  	
  Conversely,	
  a	
  study	
  of	
  425	
  heart-­‐attack	
  patients	
  found	
  that	
  pet	
  owners	
  have	
  a	
  
higher	
  chance	
  of	
  dying	
  or	
  readmission	
  compared	
  to	
  non-­‐pet	
  owners	
  (twenty-­‐two	
  percent	
  compared	
  
to	
  fourteen	
  percent),	
  although	
  this	
  applied	
  more	
  to	
  cat	
  owners	
  than	
  dog	
  owners	
  (Parker	
  ,	
  Gayed,	
  
Owen,	
  Hyett,	
  Hilton,	
  &	
  Heruc,	
  2010).	
  	
  
 
10	
  
	
   In	
  terms	
  of	
  psychological	
  benefits,	
  some	
  research	
  indicates	
  that	
  pets	
  can	
  help	
  during	
  times	
  of	
  
distress	
  (divorce,	
  deaths,	
  etc.)	
  and	
  can	
  lower	
  reported	
  levels	
  of	
  anxiety,	
  loneliness	
  and	
  depression	
  
(Folse,	
  Minder,	
  Aycock	
  &	
  Santana,	
  1994).	
  Several	
  studies	
  have	
  looked	
  specifically	
  at	
  feelings	
  of	
  
loneliness	
  and	
  isolation	
  and	
  have	
  found	
  that	
  pet	
  owners	
  experience	
  these	
  feelings	
  less	
  than	
  non-­‐pet	
  
owners	
  (Jessen,	
  Cardioello	
  &	
  Baun,	
  1996;	
  Zasloff	
  &	
  Kidd,	
  1994).	
  Feelings	
  of	
  isolation	
  and	
  exclusion	
  
can	
  be	
  prevalent	
  in	
  the	
  disability	
  community,	
  and	
  many	
  service	
  dog	
  owners	
  report	
  their	
  dogs	
  act	
  as	
  
‘social	
  lubricants’	
  for	
  them	
  (Hart,	
  Hart	
  &	
  Bergin,	
  1987).	
  There	
  is	
  a	
  large	
  body	
  of	
  research	
  that	
  
indicates	
  that	
  feeling	
  excluded	
  can	
  result	
  in	
  emotional	
  distress,	
  depressed	
  mood,	
  and	
  increased	
  levels	
  
of	
  loneliness	
  (Blackhart,	
  Nelson,	
  Knowles,	
  &	
  Baumeister,	
  2010).	
  	
  	
  A	
  study	
  of	
  40,000	
  people	
  in	
  Sweden	
  
recently	
  found	
  that	
  pet	
  owners	
  were	
  more	
  physically	
  healthy	
  than	
  non	
  pet	
  owners,	
  but	
  suffered	
  from	
  
more	
  psychological	
  conditions	
  (anxiety,	
  insomnia,	
  fatigue,	
  and	
  depression	
  (Müllersdorf,	
  Granström,	
  
Sahlqvist	
  &	
  Tillgren,	
  2010).	
  Although	
  several	
  studies	
  have	
  found	
  both	
  positive	
  and	
  negative	
  
psychological	
  effects	
  of	
  pet	
  ownership,	
  some	
  simply	
  find	
  no	
  results.	
  A	
  study	
  by	
  Miller	
  and	
  Lago	
  
(1990)	
  found	
  no	
  relationship	
  between	
  pet	
  attachment	
  and	
  depression,	
  and	
  owning	
  a	
  pet	
  had	
  very	
  
little	
  to	
  do	
  with	
  physical	
  or	
  mental	
  well-­‐being.	
  	
  
	
   A	
  review	
  done	
  in	
  1997	
  on	
  the	
  physical	
  and	
  mental	
  benefits	
  of	
  pet	
  ownership	
  found	
  that	
  in	
  
many	
  studies,	
  owning	
  a	
  pet	
  was	
  found	
  to	
  decrease	
  sympathetic	
  arousal,	
  increase	
  exercise,	
  boost	
  self-­‐
esteem,	
  reduce	
  stress	
  and	
  increase	
  feelings	
  of	
  social	
  support	
  (Jennings,	
  1997).	
  In	
  1991,	
  James	
  Serpell	
  
found	
  that	
  dog	
  owners	
  reported	
  decreased	
  levels	
  of	
  headaches,	
  colds,	
  hay	
  fever,	
  and	
  dizziness	
  for	
  up	
  
to	
  10	
  months	
  after	
  acquiring	
  their	
  dog.	
  	
  In	
  a	
  completely	
  different	
  set	
  of	
  findings,	
  a	
  Finnish	
  study	
  of	
  
21,000	
  people	
  discovered	
  that	
  pet	
  owners	
  had	
  an	
  increased	
  risk	
  of	
  migraine	
  headaches,	
  depression,	
  
panic	
  attacks,	
  gastric	
  ulcers,	
  hypertension	
  and	
  high	
  cholesterol	
  (Koivusilta	
  &	
  Ojanlatva,	
  2006).	
  This	
  is	
  
partially	
  explained	
  by	
  the	
  fact	
  that	
  older	
  people	
  (generally	
  with	
  more	
  health	
  problems	
  related	
  to	
  age)	
  
are	
  more	
  likely	
  to	
  have	
  pets,	
  as	
  they	
  likely	
  have	
  more	
  time	
  and	
  resources	
  available	
  to	
  look	
  after	
  an	
  
animal	
  (Koivusilta	
  &	
  Ojanlatva,	
  2006).	
  	
  Parslow	
  and	
  Colleauges	
  also	
  found	
  that	
  in	
  people	
  aged	
  60-­‐64,	
  
depressive	
  symptoms	
  were	
  higher,	
  use	
  of	
  pain	
  medication	
  was	
  higher	
  and	
  general	
  health	
  reports	
  
were	
  lower	
  in	
  pet	
  owners	
  (Parslow,	
  Jorm,	
  Christensen,	
  Rodgers	
  &	
  Jacombs,	
  2005).	
  	
  This	
  could	
  
possibly	
  be	
  explained	
  if	
  depressed	
  people	
  were	
  obtaining	
  pets	
  in	
  the	
  hope	
  that	
  they	
  would	
  decrease	
  
depressive	
  symptoms.	
  Somewhat	
  expectedly,	
  pet	
  ownership	
  resulted	
  in	
  a	
  significantly	
  higher	
  
number	
  of	
  falls	
  and	
  fractures	
  in	
  elderly	
  people	
  (Pluijm	
  et	
  al.,	
  2006).	
  	
  A	
  review	
  by	
  Wells	
  (2009a)	
  
argues	
  that	
  although	
  there	
  is	
  no	
  conclusive	
  evidence	
  for	
  or	
  against	
  the	
  health	
  benefits	
  of	
  pet	
  
ownership,	
  the	
  literature	
  supports	
  the	
  idea	
  that	
  pets	
  are	
  indeed	
  good	
  for	
  human	
  health.	
  In	
  her	
  own	
  
primary	
  research,	
  Wells	
  looked	
  at	
  pet	
  owners	
  who	
  suffered	
  from	
  chronic	
  fatigue	
  syndrome.	
  While	
  the	
  
respondents	
  touted	
  several	
  physical	
  and	
  psychological	
  benefits,	
  their	
  scores	
  on	
  standardized	
  testing	
  
measuring	
  depression,	
  worry,	
  and	
  stress	
  were	
  the	
  same	
  as	
  non-­‐pet	
  owners	
  (2009b).	
  A	
  study	
  in	
  2012	
  
looking	
  at	
  dogs’	
  ability	
  to	
  buffer	
  feelings	
  of	
  mental	
  distress	
  after	
  social	
  exclusion	
  found	
  that	
  those	
  
participants	
  who	
  experienced	
  exclusion	
  while	
  in	
  the	
  presence	
  of	
  a	
  dog	
  reported	
  higher	
  levels	
  of	
  life	
  
 
11	
  
satisfaction,	
  self-­‐esteem,	
  perceived	
  meaning	
  in	
  life,	
  and	
  general	
  feelings	
  of	
  social	
  acceptance	
  than	
  the	
  
control	
  group	
  (Nilüfer,	
  Krueger,	
  Fischer,	
  Hahn,	
  Kastenmüller,	
  Frey	
  &	
  Fischer,	
  2012).	
  	
  Research	
  seems	
  
to	
  suggest	
  that	
  owning	
  a	
  dog	
  is	
  generally	
  good	
  for	
  human	
  health,	
  although	
  factors	
  such	
  as	
  zoonotic	
  
diseases	
  and	
  increased	
  risk	
  of	
  trips	
  and	
  falls	
  in	
  elderly	
  people	
  is	
  increased	
  in	
  pet	
  owners.	
  	
  Studies	
  
with	
  large	
  samples	
  of	
  participants	
  have	
  shown	
  that	
  pet	
  owners	
  are	
  generally	
  older,	
  therefor	
  age	
  
could	
  be	
  a	
  potential	
  confound	
  in	
  pet	
  ownership	
  studies.	
  	
  
	
  
SERVICE	
  DOGS	
  
	
   	
  
	
   Research	
  on	
  service	
  dogs	
  became	
  popular	
  in	
  the	
  late	
  1990s.	
  	
  There	
  are	
  a	
  handful	
  of	
  original	
  
studies	
  on	
  the	
  benefits	
  of	
  service	
  dogs,	
  and	
  over	
  the	
  years,	
  several	
  reviews	
  of	
  the	
  original	
  studies	
  
have	
  been	
  done.	
  	
  In	
  2002,	
  Sachs-­‐Ericsson,	
  Hansen	
  &	
  Fitzgerald	
  reviewed	
  the	
  current	
  literature	
  on	
  
service	
  dogs,	
  and	
  participants	
  reported	
  that	
  most	
  of	
  the	
  original	
  studies	
  were	
  methodologically	
  weak,	
  
therefore	
  limiting	
  any	
  clear	
  conclusions	
  that	
  could	
  come	
  from	
  the	
  results.	
  Individual	
  results	
  from	
  the	
  
reviewed	
  studies	
  are	
  discussed	
  in	
  the	
  following	
  paragraphs.	
  A	
  review	
  of	
  service	
  dog	
  literature	
  by	
  
Modlin	
  in	
  2000	
  also	
  found	
  some	
  issues	
  with	
  the	
  methodology	
  in	
  the	
  research.	
  A	
  main	
  concern	
  for	
  
Modlin	
  was	
  the	
  lack	
  of	
  detail	
  in	
  which	
  most	
  researchers	
  described	
  (or	
  didn’t	
  describe)	
  the	
  type	
  of	
  
dogs	
  used.	
  This	
  makes	
  replication	
  difficult	
  for	
  future	
  research,	
  and	
  creates	
  potential	
  confounds	
  (e.g.	
  
the	
  researchers	
  may	
  have	
  used	
  a	
  breed	
  of	
  dog	
  that	
  is	
  not	
  suitable	
  for	
  service	
  dog	
  work).	
  She	
  was	
  also	
  
concerned	
  with	
  the	
  lack	
  of	
  discussion	
  surrounding	
  the	
  non-­‐significant	
  findings	
  (Modlin,	
  2000).	
  In	
  the	
  
review	
  by	
  Sachs-­‐Ericsson	
  (2002),	
  the	
  authors	
  looked	
  at	
  three	
  longitudinal	
  studies,	
  however	
  two	
  of	
  
the	
  three	
  studies	
  had	
  a	
  fairly	
  short	
  time	
  frame,	
  small	
  sample	
  sizes,	
  and	
  one	
  of	
  the	
  studies	
  didn’t	
  have	
  
a	
  comparison	
  group.	
  The	
  third	
  longitudinal	
  study	
  was	
  done	
  by	
  Allen	
  and	
  Blascovitch	
  in	
  1996	
  and	
  was	
  
conducted	
  over	
  2	
  years,	
  and	
  was	
  the	
  only	
  study	
  to	
  use	
  random	
  assignment	
  (albeit	
  it	
  wasn’t	
  shown	
  
how	
  the	
  participants	
  were	
  randomized).	
  	
  Allen	
  and	
  Blascovitch	
  (1996)	
  found	
  that	
  participants	
  
matched	
  with	
  service	
  dogs	
  fared	
  better	
  in	
  terms	
  of	
  well-­‐being,	
  self-­‐esteem,	
  school	
  attendance	
  and	
  
part	
  time	
  employment.	
  They	
  also	
  report	
  a	
  significant	
  decrease	
  in	
  paid	
  assistance	
  hours	
  (Allen	
  &	
  
Blascovitch,	
  1996).	
  
It	
  has	
  been	
  generally	
  accepted	
  that	
  service	
  dogs	
  help	
  disabled	
  individuals	
  by	
  performing	
  up	
  
to	
  100	
  tasks	
  such	
  as	
  opening	
  and	
  closing	
  doors	
  (in	
  the	
  home	
  and	
  in	
  public),	
  picking	
  up	
  dropped	
  items	
  
off	
  the	
  floor,	
  helping	
  clients	
  pay	
  for	
  things	
  while	
  shopping,	
  and	
  providing	
  stability	
  while	
  moving	
  from	
  
sitting	
  to	
  standing	
  by	
  ‘bracing’.	
  	
  Most	
  service	
  dog	
  organizations	
  have	
  lengthy	
  waitlists,	
  which	
  speaks	
  
to	
  the	
  volumes	
  of	
  disabled	
  individuals	
  who	
  are	
  willing	
  and	
  anxious	
  to	
  obtain	
  service	
  dogs.	
  	
  They	
  are	
  
no	
  longer	
  a	
  trend;	
  service	
  dogs	
  have	
  been	
  helping	
  people	
  since	
  the	
  1970’s.	
  	
  A	
  review	
  by	
  Winkle,	
  
Crowe	
  and	
  Hendrixin	
  in	
  2011	
  found	
  that	
  most	
  research	
  done	
  so	
  far	
  on	
  service	
  dogs	
  is	
  
methodologically	
  weak.	
  	
  Specifically,	
  of	
  the	
  12	
  studies	
  they	
  reviewed,	
  there	
  was	
  one	
  small	
  (under	
  100	
  
participants)	
  randomized,	
  controlled	
  trial,	
  six	
  cohort	
  studies	
  or	
  systematic	
  reviews	
  of	
  case	
  control	
  
 
12	
  
studies,	
  four	
  case	
  control	
  studies	
  or	
  case	
  series	
  cohort	
  studies	
  with	
  concurrent	
  control	
  group,	
  and	
  
one	
  expert	
  opinion.	
  From	
  this,	
  the	
  authors	
  of	
  the	
  review	
  advised	
  readers	
  to	
  be	
  cautious	
  of	
  the	
  
conclusions	
  drawn	
  from	
  the	
  individual	
  studies.	
  That	
  being	
  said,	
  they	
  found	
  that	
  service	
  dogs	
  seem	
  to	
  
have	
  a	
  positive	
  effect	
  on	
  socialization	
  and	
  community	
  inclusion	
  on	
  disabled	
  patients	
  in	
  several	
  
environments	
  (Winkle	
  et	
  al.,	
  2011).	
  	
  It	
  was	
  also	
  mentioned	
  that	
  service	
  dogs	
  seem	
  to	
  act	
  as	
  a	
  catalyst	
  
for	
  conversation	
  and	
  greetings	
  from	
  strangers	
  (Hart	
  et	
  al.,	
  1987),	
  and	
  in	
  one	
  study,	
  one-­‐hundred	
  
percent	
  of	
  the	
  respondents	
  (n=202)	
  reported	
  that	
  they	
  were	
  approached	
  more	
  in	
  public	
  when	
  their	
  
service	
  dog	
  was	
  with	
  them	
  (Fairman	
  &	
  Huebner,	
  2000).	
  That	
  same	
  study	
  by	
  Fairman	
  and	
  Huebner	
  
(2011)	
  found	
  that	
  dogs	
  act	
  as	
  emotional	
  supporters	
  and	
  made	
  participants	
  feel	
  more	
  secure	
  at	
  home	
  
and	
  in	
  public.	
  Looking	
  at	
  more	
  measurable	
  terms,	
  two	
  studies	
  tracked	
  paid	
  assistance	
  time	
  by	
  
caregivers	
  and	
  compared	
  those	
  changes	
  to	
  service	
  dog	
  ownership	
  (Allen	
  &	
  Blascovich,	
  1996;	
  Fairman	
  
&	
  Huebner,	
  2000).	
  	
  Allen	
  and	
  Blascovich	
  (1996)	
  found	
  that	
  participants	
  with	
  a	
  service	
  dog	
  decreased	
  
their	
  need	
  for	
  a	
  paid	
  assistant	
  by	
  an	
  average	
  of	
  60	
  hours	
  in	
  2	
  weeks,	
  which	
  amounted	
  to	
  a	
  saving	
  of	
  
$60,000	
  over	
  8	
  years	
  (average	
  span	
  of	
  a	
  working	
  dog’s	
  career).	
  	
  Fairman	
  and	
  Huebner	
  (2000)	
  had	
  
much	
  lower	
  numbers,	
  at	
  a	
  decrease	
  of	
  paid	
  assistance	
  by	
  2	
  hours	
  per	
  week,	
  resulting	
  in	
  a	
  $600	
  saving	
  
annually.	
  	
  Rinalta,	
  Matamoros	
  and	
  Sietz	
  (2008)	
  reported	
  no	
  significant	
  difference	
  in	
  paid	
  assistance	
  
time	
  between	
  participants	
  with	
  and	
  without	
  service	
  dogs.	
  However,	
  it	
  was	
  reported	
  in	
  their	
  study	
  
that	
  33%	
  of	
  participants	
  were	
  able	
  to	
  stop	
  using	
  at	
  least	
  one	
  assistive	
  device	
  (reacher,	
  walker,	
  etc)	
  
since	
  obtaining	
  their	
  service	
  dog	
  (Rinalta	
  et	
  al.,	
  2008).	
  	
  The	
  biggest	
  issues	
  reported	
  with	
  a	
  service	
  dog	
  
partnership	
  was	
  the	
  cost	
  of	
  food	
  and	
  vet	
  bills,	
  grooming,	
  difficulties	
  with	
  poorly	
  trained	
  dogs	
  or	
  
required	
  tasks	
  that	
  the	
  dog	
  avoided,	
  being	
  denied	
  access	
  by	
  store	
  owners	
  or	
  public	
  facilities,	
  
strangers	
  stopping	
  to	
  pet	
  the	
  dog,	
  and	
  challenges	
  finding	
  housing	
  (Lane	
  et	
  al.,	
  1998;	
  Fairman	
  &	
  
Huebner,	
  2000;	
  Rinalta	
  et	
  al.,	
  2008).	
  Another	
  study	
  found	
  that	
  the	
  distress	
  caused	
  from	
  ending	
  a	
  
guide	
  dog	
  relationship	
  due	
  to	
  death	
  of	
  the	
  dog	
  or	
  the	
  dog	
  being	
  placed	
  with	
  a	
  new	
  handler	
  was	
  a	
  
significant	
  stressor	
  for	
  the	
  disabled	
  person	
  (Nicholson,	
  Kemp-­‐Wheeler	
  &	
  Griffiths,	
  1995).	
  	
  	
  
	
   Allen	
  and	
  Blascovitch	
  (1996)	
  have	
  carried	
  out	
  the	
  only	
  randomized	
  controlled	
  trial	
  to	
  date.	
  	
  
The	
  study	
  was	
  conducted	
  with	
  48	
  participants	
  with	
  severe	
  and	
  chronic	
  ambulatory	
  disabilities	
  who	
  
required	
  the	
  use	
  of	
  a	
  wheelchair.	
  	
  Participants	
  were	
  matched	
  for	
  age,	
  sex,	
  marital	
  status,	
  race	
  and	
  the	
  
nature	
  of	
  the	
  disability.	
  From	
  this,	
  24	
  pairs	
  were	
  created.	
  One	
  person	
  from	
  each	
  pair	
  was	
  put	
  in	
  the	
  
experimental	
  group,	
  and	
  the	
  other	
  in	
  the	
  control	
  group.	
  Participants	
  in	
  the	
  experimental	
  group	
  were	
  
paired	
  with	
  a	
  service	
  dog	
  one	
  month	
  after	
  the	
  study	
  began,	
  and	
  participants	
  in	
  the	
  control	
  group	
  got	
  
service	
  dogs	
  13	
  months	
  after	
  the	
  study	
  began.	
  The	
  dependent	
  variables	
  listed	
  were:	
  self-­‐reported	
  
assessments	
  of	
  psychological	
  well-­‐being,	
  internal	
  locus	
  of	
  control,	
  community	
  integration,	
  school	
  
attendance,	
  part-­‐time	
  work	
  status,	
  self-­‐esteem,	
  marital	
  status,	
  living	
  arrangements	
  and	
  number	
  of	
  
paid	
  and	
  unpaid	
  assistance	
  hours.	
  Data	
  collection	
  ran	
  every	
  6	
  months	
  for	
  a	
  2	
  year	
  period,	
  with	
  all	
  
participants	
  completing	
  questionnaires	
  such	
  as	
  the	
  Spheres	
  of	
  Control	
  Scale,	
  the	
  Rosenberg	
  Self	
  
esteem	
  Scale,	
  the	
  Affect	
  Balance	
  Scale,	
  and	
  the	
  Community	
  Integration	
  Questionnaire.	
  In	
  addition,	
  a	
  
 
13	
  
custom	
  questionnaire	
  was	
  developed	
  to	
  include	
  questions	
  about	
  marital	
  status,	
  educational	
  
achievements,	
  work	
  status,	
  living	
  arrangements	
  and	
  paid	
  and	
  unpaid	
  assistance	
  hours.	
  	
  It	
  appears	
  
that	
  this	
  study	
  utilized	
  private	
  trainers,	
  instead	
  of	
  working	
  with	
  a	
  service	
  dog	
  organization,	
  and	
  the	
  
dogs	
  were	
  trained	
  for	
  6-­‐12	
  months	
  (significantly	
  lower	
  than	
  the	
  usual	
  24	
  month	
  training	
  that	
  most	
  
service	
  dog	
  organizations	
  employ).	
  The	
  study	
  found	
  that	
  psychologically	
  (self	
  esteem,	
  internal	
  locus	
  
of	
  control,	
  well-­‐being),	
  socially	
  (community	
  integration),	
  and	
  demographically	
  (school	
  attendance	
  
and	
  part-­‐time	
  employment),	
  participants	
  in	
  the	
  experimental	
  group	
  fared	
  better	
  than	
  those	
  in	
  the	
  
control	
  group	
  (Allen	
  &	
  Blascovich,	
  1996).	
  The	
  authors	
  report	
  that	
  the	
  only	
  effects	
  that	
  were	
  not	
  
significant	
  were	
  living	
  arrangements	
  and	
  marital	
  status.	
  The	
  study	
  also	
  touts	
  the	
  importance	
  of	
  
reducing	
  unpaid	
  assistance	
  hours,	
  as	
  the	
  burden	
  on	
  caregivers	
  (often	
  family	
  and	
  friends)	
  can	
  be	
  
substantial.	
  
	
   A	
  common	
  report	
  from	
  disabled	
  individuals	
  with	
  service	
  dogs	
  is	
  that	
  their	
  dogs	
  act	
  as	
  social	
  
facilitators.	
  	
  Lane,	
  McNicholas,	
  and	
  Collins	
  (1998)	
  report	
  that	
  social	
  exclusion	
  can	
  be	
  a	
  prominent	
  
issue	
  in	
  the	
  disabled	
  population,	
  especially	
  those	
  with	
  severely	
  limiting	
  mobility	
  issues	
  or	
  visual	
  
impairments.	
  	
  It	
  has	
  been	
  suggested	
  that	
  loneliness	
  can	
  increase	
  vulnerability	
  to	
  a	
  range	
  of	
  health	
  
problems	
  (Lane	
  et	
  al.,	
  1998),	
  so	
  measures	
  to	
  mitigate	
  feelings	
  of	
  loneliness	
  and	
  social	
  exclusion	
  are	
  
paramount	
  in	
  the	
  disabled	
  population.	
  Research	
  has	
  shown	
  that	
  being	
  accompanied	
  by	
  a	
  dog	
  
increases	
  social	
  exchanges	
  with	
  strangers	
  in	
  the	
  able	
  bodied	
  population,	
  and	
  even	
  more	
  so	
  in	
  the	
  
disabled	
  population	
  (Lane	
  et	
  al.,	
  1998).	
  It	
  has	
  often	
  been	
  reported	
  by	
  pet	
  owners	
  that	
  they	
  value	
  their	
  
pets	
  immensely	
  and	
  feel	
  as	
  though	
  the	
  pets	
  are	
  part	
  of	
  the	
  family	
  (Lane	
  et	
  al.,	
  1998).	
  	
  This	
  is	
  often	
  
seen	
  in	
  the	
  mental	
  health	
  reports	
  of	
  injured	
  workers	
  on	
  claims	
  at	
  WorksafeBC,	
  where	
  the	
  workers	
  
often	
  report	
  that	
  their	
  support	
  system	
  includes	
  their	
  pets.	
  In	
  fact,	
  it	
  is	
  part	
  of	
  the	
  mental	
  health	
  action	
  
report	
  template	
  which	
  reads:	
  social	
  support	
  (family/marriage/friends/children/pets).	
  	
  It’s	
  also	
  noted	
  
by	
  a	
  senior	
  psychology	
  advisor	
  at	
  WorksafeBC	
  that	
  it	
  is	
  not	
  uncommon	
  for	
  workers	
  with	
  mental	
  
health	
  claims	
  to	
  have	
  setbacks	
  in	
  their	
  progress	
  when	
  their	
  pet	
  dies	
  (as	
  shows	
  up	
  in	
  the	
  psychology	
  
reports	
  by	
  the	
  attending	
  psychologist)	
  (Dr.	
  D.	
  Eveleigh,	
  personal	
  communication,	
  February	
  2015).	
  	
  
	
   Lane	
  et	
  al.	
  (1998)	
  designed	
  a	
  study	
  to	
  test	
  for	
  the	
  following	
  theories:	
  dogs	
  acting	
  as	
  social	
  
facilitator	
  by	
  encouraging	
  contact	
  with	
  strangers	
  and	
  enhancing	
  social	
  integration,	
  dogs	
  as	
  an	
  
affectionate	
  relationship	
  above	
  and	
  beyond	
  the	
  working	
  relationship,	
  dogs	
  as	
  a	
  support	
  system	
  
offering	
  emotional	
  support	
  and	
  esteem,	
  and	
  dogs	
  as	
  an	
  influence	
  on	
  self-­‐perceived	
  physical	
  health.	
  
They	
  designed	
  their	
  questionnaire	
  to	
  assess	
  these	
  four	
  dimensions,	
  and	
  they	
  attempted	
  to	
  avoid	
  
response	
  bias	
  by	
  adding	
  both	
  positively	
  and	
  negatively	
  phrased	
  questions.	
  They	
  obtained	
  fifty-­‐seven	
  
completed	
  surveys	
  back,	
  and	
  they	
  were	
  surprised	
  to	
  find	
  that	
  thirty	
  percent	
  of	
  respondents	
  indicated	
  
that	
  they	
  were	
  prompted	
  by	
  others	
  (vets,	
  family,	
  doctors,	
  and	
  friends)	
  to	
  obtain	
  their	
  service	
  dog	
  
(Lane	
  et	
  al.,	
  1998).	
  Participants	
  indicated	
  that	
  the	
  most	
  important	
  tasks	
  performed	
  by	
  their	
  service	
  
dog	
  was	
  retrieving	
  and	
  carrying	
  items	
  (84%),	
  opening	
  doors,	
  (40%),	
  companionship	
  (35%),	
  and	
  
barking	
  on	
  command	
  (35%).	
  	
  Their	
  main	
  motivations	
  for	
  obtaining	
  the	
  dog	
  was	
  hope	
  for	
  
 
14	
  
independence	
  (70%),	
  companionship	
  (35%),	
  and	
  hope	
  for	
  increased	
  socialization	
  (23%).	
  Regarding	
  
social	
  inclusion,	
  ninety-­‐two	
  percent	
  of	
  participants	
  indicated	
  that	
  people	
  often	
  stopped	
  to	
  talk	
  with	
  
them	
  when	
  they	
  were	
  with	
  their	
  dog,	
  seventy-­‐five	
  percent	
  stated	
  that	
  they	
  had	
  made	
  new	
  friends	
  
since	
  obtaining	
  their	
  service	
  dog,	
  and	
  thirty-­‐three	
  percent	
  reported	
  that	
  they	
  had	
  an	
  overall	
  better	
  
social	
  life.	
  Participants	
  noted	
  that	
  they	
  found	
  the	
  casual	
  contact	
  with	
  strangers	
  the	
  most	
  valuable	
  
change,	
  as	
  many	
  of	
  them	
  felt	
  excluded	
  previous	
  to	
  getting	
  paired	
  with	
  the	
  dog	
  (Lane	
  et	
  al.,	
  1998).	
  
Many	
  participants	
  indicated	
  that	
  their	
  service	
  dogs	
  were	
  valued	
  family	
  members	
  (92%),	
  were	
  one	
  of	
  
their	
  most	
  important	
  relationships	
  (72%),	
  and	
  felt	
  that	
  their	
  dog	
  was	
  more	
  important	
  as	
  a	
  friend	
  
than	
  as	
  a	
  working	
  dog	
  (70%).	
  	
  Many	
  participants	
  noted	
  that	
  they	
  wished	
  to	
  keep	
  the	
  service	
  dog	
  after	
  
it	
  was	
  retired	
  (generally,	
  organizations	
  ‘lease’	
  the	
  dog	
  to	
  the	
  client,	
  with	
  the	
  legal	
  ownership	
  staying	
  
with	
  the	
  organization	
  in	
  case	
  the	
  dog	
  needs	
  to	
  be	
  removed	
  from	
  the	
  client	
  for	
  reasons	
  of	
  abuse	
  or	
  
neglect).	
  Seventy	
  percent	
  of	
  participants	
  reported	
  turning	
  to	
  their	
  dog	
  in	
  times	
  of	
  sadness,	
  and	
  fifty-­‐
nine	
  percent	
  confided	
  in	
  their	
  dog	
  with	
  their	
  problems.	
  The	
  strongest	
  findings	
  came	
  from	
  the	
  
perceived	
  health	
  scales,	
  in	
  which	
  ninety-­‐seven	
  percent	
  of	
  participants	
  reported	
  feeling	
  more	
  relaxed	
  
since	
  having	
  their	
  dog,	
  fifty-­‐one	
  percent	
  reported	
  worrying	
  less	
  about	
  their	
  health,	
  and	
  forty-­‐seven	
  
percent	
  believed	
  that	
  their	
  health	
  had	
  improved	
  since	
  obtaining	
  their	
  dog.	
  	
  Of	
  the	
  participants	
  who	
  
reported	
  that	
  other	
  people	
  had	
  suggested	
  they	
  get	
  a	
  service	
  dog,	
  many	
  of	
  them	
  reported	
  that	
  they	
  
wished	
  the	
  dog	
  was	
  more	
  reliable	
  in	
  its	
  work,	
  and	
  they	
  often	
  reported	
  that	
  the	
  dog	
  did	
  not	
  have	
  as	
  
big	
  of	
  an	
  impact	
  on	
  their	
  lives	
  as	
  they	
  hoped.	
  They	
  were	
  more	
  likely	
  to	
  indicate	
  that	
  the	
  dog	
  was	
  more	
  
trouble	
  than	
  they’re	
  worth,	
  and	
  they	
  gave	
  lower	
  ratings	
  on	
  the	
  scales	
  related	
  to	
  close	
  relationships	
  
with	
  the	
  dog	
  and	
  perceived	
  improvement	
  on	
  health	
  (Lane	
  et	
  al.,	
  1998).	
  This	
  is	
  not	
  surprising,	
  since	
  
working	
  with	
  a	
  service	
  dog	
  does	
  require	
  a	
  substantial	
  amount	
  of	
  extra	
  work,	
  such	
  as	
  feeding,	
  
toileting,	
  grooming,	
  and	
  vet	
  care.	
  If	
  someone	
  was	
  pushed	
  into	
  acquiring	
  a	
  service	
  dog	
  that	
  they	
  didn’t	
  
particularly	
  want,	
  it	
  may	
  follow	
  that	
  they	
  feel	
  resentment	
  towards	
  the	
  dog	
  and	
  the	
  extra	
  work	
  that	
  
the	
  dog	
  requires.	
  
	
   Fairman	
  and	
  Huebner	
  (2000)	
  designed	
  a	
  study	
  to	
  look	
  at	
  the	
  physical,	
  emotional	
  social	
  and	
  
economic	
  functions	
  of	
  service	
  dogs,	
  along	
  with	
  training	
  methods,	
  and	
  problems	
  encountered	
  with	
  the	
  
service	
  dogs.	
  They	
  developed	
  a	
  31-­‐question	
  survey	
  and	
  had	
  202	
  participants	
  respond.	
  Participants	
  
were	
  recruited	
  through	
  Canine	
  Companions	
  for	
  Independence:	
  a	
  large	
  service	
  dog	
  organization	
  
based	
  out	
  of	
  Santa	
  Rosa,	
  California.	
  	
  The	
  authors	
  report	
  that	
  from	
  an	
  occupational	
  therapy	
  
perspective,	
  service	
  dogs	
  fall	
  into	
  the	
  category	
  of	
  ‘rehabilitation’,	
  in	
  which	
  the	
  goal	
  is	
  functional	
  
independence	
  (Fairman	
  &	
  Huebner,	
  2000).	
  	
  It	
  is	
  of	
  the	
  opinion	
  of	
  the	
  authors	
  that	
  occupational	
  
therapists	
  should	
  be	
  involved	
  with	
  the	
  service	
  dog	
  industry.	
  	
  They	
  don’t	
  believe	
  that	
  medical	
  
practitioners	
  have	
  enough	
  information	
  about	
  service	
  dogs,	
  so	
  they	
  are	
  not	
  suggested	
  to	
  patients	
  even	
  
though	
  they	
  may	
  benefit	
  immensely	
  from	
  them.	
  	
  Similarly,	
  service	
  dog	
  organizations	
  aren’t	
  experts	
  in	
  
physical	
  disability,	
  and	
  therefore	
  would	
  benefit	
  from	
  having	
  an	
  occupational	
  therapist	
  involved	
  
whom	
  could	
  help	
  explain	
  the	
  functional	
  needs	
  of	
  the	
  disabled	
  person.	
  From	
  that,	
  the	
  training	
  of	
  the	
  
 
15	
  
dog	
  could	
  be	
  tailored	
  more	
  specifically	
  for	
  the	
  disabled	
  person.	
  The	
  questionnaire	
  (Fairman	
  &	
  
Huebner,	
  2000)	
  was	
  designed	
  from	
  an	
  occupational	
  therapy	
  setting	
  and	
  included	
  the	
  following	
  5	
  
areas	
  of	
  investigation:	
  	
  
	
  
1. Based	
  on	
  Occupational	
  Therapy’s	
  Uniform	
  Terminology,	
  what	
  functional	
  assistance	
  do	
  
service	
  dogs	
  provide?	
  
2. Do	
  service	
  dog	
  owners	
  receive	
  emotional,	
  social,	
  and/or	
  economic	
  assistance	
  from	
  their	
  
service	
  dogs?	
  
3. What	
  training	
  on	
  service	
  dog	
  utilization	
  is	
  received	
  by	
  consumers?	
  
4. What	
  problems	
  do	
  owners	
  experience	
  with	
  their	
  service	
  dogs?	
  
5. Are	
  service	
  dog	
  owners	
  satisfied	
  with	
  their	
  service	
  dogs?	
  
	
  	
  
Participants	
  responded	
  to	
  questions	
  on	
  a	
  5	
  point	
  scale,	
  with	
  1	
  being	
  definitely	
  false	
  and	
  5	
  being	
  
definitely	
  true.	
  	
  Respondents	
  indicated	
  4	
  or	
  5’s	
  in	
  response	
  to	
  “I	
  feel	
  safer”	
  (91%),	
  “my	
  independence	
  
has	
  increased”	
  (88.4%),	
  and	
  “I	
  feel	
  more	
  in	
  control	
  of	
  my	
  life”	
  (83.1%).	
  	
  One-­‐hundred	
  percent	
  of	
  
participants	
  indicated	
  that	
  they	
  were	
  approached	
  more	
  in	
  public	
  when	
  they	
  were	
  accompanied	
  by	
  
their	
  dog.	
  Seventy-­‐seven	
  percent	
  of	
  participants	
  stated	
  that	
  it	
  is	
  easier	
  for	
  them	
  to	
  leave	
  their	
  homes	
  
with	
  their	
  service	
  dog.	
  Financially,	
  seventy-­‐five	
  percent	
  reported	
  that	
  they	
  spend	
  a	
  maximum	
  of	
  
$1000	
  per	
  year	
  on	
  food	
  and	
  vet	
  bills.	
  	
  Additionally,	
  thirty-­‐two	
  percent	
  reported	
  getting	
  financial	
  aid	
  
for	
  these	
  costs	
  from	
  either	
  vet	
  donations	
  or	
  government	
  dog-­‐allowance	
  funds.	
  	
  Participants	
  reported	
  
a	
  decrease	
  in	
  paid	
  assistance	
  by	
  2	
  hours	
  a	
  week,	
  and	
  unpaid	
  assistance	
  by	
  6	
  hours	
  a	
  week.	
  In	
  regards	
  
to	
  a	
  partnership	
  with	
  an	
  occupational	
  therapist,	
  eighty-­‐two	
  percent	
  believed	
  that	
  this	
  would	
  be	
  
beneficial	
  in	
  the	
  initial	
  client	
  training	
  and	
  partnership	
  stage	
  with	
  the	
  dog.	
  The	
  largest	
  problem	
  
reported	
  by	
  the	
  respondents	
  was	
  physical	
  maintenance	
  of	
  the	
  dog	
  (grooming,	
  bathing,	
  nail	
  clipping).	
  
Less	
  problematic,	
  but	
  still	
  mentioned	
  was	
  difficulties	
  controlling	
  the	
  dog,	
  especially	
  in	
  public	
  and	
  
when	
  off	
  leash,	
  strangers	
  petting	
  the	
  dog	
  while	
  it	
  is	
  working,	
  and	
  access	
  issues	
  (being	
  denied	
  entry	
  
with	
  the	
  dog	
  to	
  restaurants,	
  stores,	
  etc).	
  	
  Problems	
  aside,	
  eighty-­‐two	
  percent	
  of	
  participants	
  reported	
  
being	
  extremely	
  satisfied	
  with	
  their	
  service	
  dogs.	
  
	
   A	
  study	
  published	
  in	
  the	
  American	
  Journal	
  of	
  Occupational	
  Therapy	
  looked	
  at	
  the	
  potential	
  
benefits	
  of	
  service	
  dogs	
  as	
  ‘assistive	
  aids’	
  for	
  people	
  with	
  disabilities	
  (Camp,	
  2001).	
  The	
  authors	
  note	
  
that	
  up	
  to	
  seventy-­‐five	
  percent	
  of	
  recommended	
  assistive	
  devices	
  are	
  abandoned	
  by	
  clients,	
  
highlighting	
  the	
  importance	
  of	
  effective	
  forms	
  of	
  assistive	
  technology	
  (Camp,	
  2001).	
  	
  When	
  used	
  
properly,	
  assistive	
  devices	
  have	
  been	
  shown	
  to	
  increase	
  control	
  and	
  independence	
  in	
  all	
  occupational	
  
performance	
  areas	
  (Camp,	
  2001).	
  In	
  Japan,	
  under	
  the	
  Basic	
  Act	
  for	
  Disabled	
  Persons,	
  service	
  dogs	
  are	
  
considered	
  welfare	
  equipment,	
  and	
  are	
  considered	
  a	
  medical	
  intervention	
  if	
  they	
  were	
  recommended	
  
and	
  received	
  by	
  medical	
  rehabilitation	
  experts	
  (Shintani,	
  Senda,	
  Takayanagi,	
  Katayama,	
  Furusawa,	
  
 
16	
  
Okutani,	
  Kataoka	
  &	
  Ozaki,	
  2010).	
  Camp	
  ran	
  a	
  qualitative	
  study,	
  interviewing	
  five	
  service	
  dog	
  paired	
  
clients,	
  asking	
  them	
  the	
  five	
  following	
  open-­‐ended	
  questions:	
  
	
  
1. Tell	
  me	
  about	
  owning	
  a	
  service	
  dog	
  
2. How	
  is	
  the	
  service	
  dog	
  used	
  as	
  an	
  adaptive	
  strategy	
  to	
  increase	
  independence	
  in	
  
occupational	
  performance?	
  
3. What	
  perceived	
  benefits	
  does	
  the	
  service	
  dog	
  provide	
  for	
  the	
  owner?	
  
4. What	
  perceived	
  drawbacks	
  does	
  the	
  service	
  dog	
  have	
  for	
  the	
  owner?	
  
5. What	
  is	
  the	
  meaning	
  of	
  the	
  interaction	
  between	
  person	
  and	
  service	
  dog	
  for	
  the	
  owner?	
  
	
  
Participants	
  reported	
  that	
  their	
  service	
  dogs	
  were	
  used	
  as	
  an	
  adaptive	
  strategy	
  by	
  compensating	
  for	
  
physical	
  defects	
  such	
  as	
  strength,	
  motor	
  control,	
  range	
  of	
  motion	
  and	
  endurance	
  (Camp,	
  2001).	
  	
  The	
  
dogs	
  helped	
  with	
  bracing,	
  opening	
  doors,	
  turning	
  lights	
  on	
  and	
  off,	
  and	
  retrieving	
  items.	
  	
  
Respondents	
  also	
  stated	
  that	
  their	
  dogs	
  allowed	
  for	
  increased	
  participation	
  in	
  the	
  community	
  and	
  
with	
  hobbies	
  they’d	
  previously	
  given	
  up	
  (wheelchair	
  sports	
  for	
  one	
  client).	
  It	
  was	
  also	
  reported	
  that	
  
they	
  gained	
  independence,	
  self-­‐esteem,	
  security,	
  social	
  contact,	
  fun	
  and	
  new	
  skills.	
  In	
  terms	
  of	
  
drawbacks,	
  participants	
  reported	
  grooming,	
  toileting,	
  feeding	
  and	
  vetting	
  as	
  the	
  largest	
  drawbacks,	
  
which	
  is	
  consistent	
  with	
  responses	
  in	
  other	
  studies.	
  	
  Participants	
  mentioned	
  increased	
  independence	
  
as	
  one	
  of	
  the	
  largest	
  benefits,	
  stating	
  that	
  not	
  having	
  to	
  rely	
  on	
  caregivers	
  for	
  as	
  much	
  help	
  was	
  a	
  
huge	
  relief	
  for	
  them.	
  	
  Their	
  improved	
  sense	
  of	
  autonomy	
  since	
  obtaining	
  the	
  service	
  dog	
  was	
  
mentioned	
  as	
  an	
  important	
  factor	
  in	
  the	
  ‘meaning	
  of	
  the	
  interaction	
  between	
  person	
  and	
  service	
  dog’.	
  	
  
Having	
  the	
  dog	
  watch	
  over	
  them	
  and	
  look	
  out	
  for	
  them	
  was	
  something	
  that	
  the	
  author	
  noted	
  that	
  
wasn’t	
  in	
  the	
  previous	
  literature	
  on	
  service	
  dogs.	
  
	
  
PSYCHIATRIC	
  SERVICE	
  DOGS	
  
	
  
	
   According	
  to	
  the	
  Americans	
  with	
  Disabilities	
  Act	
  (ADA),	
  for	
  someone	
  to	
  use	
  a	
  psychiatric	
  
service	
  dog,	
  that	
  person	
  must	
  have	
  a	
  psychiatric	
  impairment	
  that	
  substantially	
  limits	
  him/her	
  from	
  
one	
  or	
  more	
  major	
  life	
  activities.	
  Psychiatric	
  service	
  dogs	
  have	
  been	
  increasing	
  in	
  popularity	
  over	
  the	
  
last	
  15	
  years,	
  with	
  PTSD	
  dogs	
  and	
  Autism	
  dogs	
  receiving	
  a	
  lot	
  of	
  media	
  attention.	
  In	
  the	
  last	
  several	
  
years,	
  researchers	
  have	
  begun	
  investigating	
  the	
  potential	
  benefits	
  of	
  service	
  dogs	
  for	
  psychiatric	
  
injuries.	
  Of	
  particular	
  interest	
  are	
  military	
  veterans	
  with	
  posttraumatic	
  stress	
  disorder.	
  There	
  have	
  
been	
  a	
  handful	
  of	
  studies	
  on	
  this	
  subject,	
  with	
  most	
  studies	
  consisting	
  of	
  surveys	
  which	
  have	
  been	
  
criticized	
  for	
  lacking	
  scientific	
  rigor.	
  	
  It	
  has	
  been	
  stated	
  that	
  dogs	
  benefit	
  people	
  with	
  PTSD	
  by	
  
increasing	
  feelings	
  of	
  safety	
  and	
  security,	
  providing	
  non-­‐judgmental	
  support,	
  decreasing	
  loneliness	
  
and	
  depression,	
  and	
  helping	
  reintegrate	
  into	
  society	
  (Taylor	
  et	
  al.,	
  2013;	
  Stern	
  et	
  al.,	
  2014;	
  Yount	
  et	
  
al.,	
  2012).	
  It	
  is	
  suggested	
  that	
  the	
  benefits	
  are	
  due	
  to	
  increased	
  levels	
  of	
  Oxytocin	
  that	
  can	
  be	
  released	
  
 
17	
  
when	
  having	
  a	
  positive	
  interaction	
  with	
  a	
  dog	
  (Yount	
  et	
  al.,	
  2013).	
  The	
  biggest	
  tasks	
  that	
  psychiatric	
  
service	
  dogs	
  seem	
  to	
  assist	
  people	
  with	
  is	
  support,	
  whether	
  it’s	
  emotional	
  support,	
  social	
  facilitation	
  
or	
  increasing	
  feelings	
  of	
  safety.	
  These	
  are	
  commons	
  themes	
  that	
  reoccur	
  in	
  the	
  literature	
  and	
  are	
  
often	
  stated	
  as	
  highly	
  beneficial	
  to	
  participants.	
  	
  
	
  
Military	
  Settings	
  
	
  
	
   In	
  2009,	
  American	
  Military	
  officials	
  met	
  with	
  animal-­‐assistance	
  organizations	
  at	
  the	
  animal-­‐
assisted	
  therapy	
  summit	
  in	
  Virginia	
  to	
  discuss	
  implementing	
  animal-­‐assisted	
  therapy	
  in	
  the	
  military	
  
(Rubenstein,	
  2012).	
  	
  In	
  military	
  settings,	
  dogs	
  are	
  used	
  in	
  three	
  main	
  ways:	
  service	
  dogs	
  for	
  injured	
  
soldiers	
  and	
  veterans,	
  therapy	
  dogs	
  who	
  are	
  sent	
  into	
  combat	
  zones	
  to	
  help	
  with	
  combat	
  and	
  
operation	
  stress	
  control,	
  and	
  therapy	
  dogs	
  to	
  help	
  veterans	
  with	
  PTSD	
  and	
  other	
  mental	
  health	
  issues	
  
(Ritchie	
  &	
  Amaker,	
  2012).	
  Combat	
  and	
  operational	
  stress	
  control	
  (COSC)	
  teams	
  have	
  been	
  used	
  in	
  the	
  
American	
  military	
  since	
  1992,	
  but	
  in	
  2007,	
  the	
  Office	
  of	
  The	
  Army	
  Surgeon	
  General	
  looked	
  at	
  adding	
  
two	
  dogs	
  to	
  the	
  COSC	
  teams.	
  	
  Two	
  black	
  Labrador	
  retrievers,	
  Boe	
  and	
  Budge,	
  travelled	
  to	
  Iraq	
  as	
  the	
  
first	
  canine	
  members	
  of	
  the	
  COSC	
  team.	
  Because	
  a	
  veterinarian	
  is	
  deployed	
  with	
  other	
  canine	
  teams	
  
(explosive	
  dogs,	
  military	
  police	
  dogs),	
  the	
  health	
  of	
  the	
  COSC	
  would	
  be	
  looked	
  after	
  by	
  the	
  vet	
  already	
  
on	
  site.	
  Boe	
  and	
  Budge	
  worked	
  a	
  total	
  of	
  24	
  months	
  in	
  Iraq.	
  The	
  dogs	
  were	
  primarily	
  used	
  as	
  an	
  
icebreaker	
  between	
  soldiers	
  and	
  health	
  care	
  providers,	
  to	
  encourage	
  open	
  communication	
  and	
  
reduce	
  the	
  stigma	
  of	
  ‘getting	
  help’.	
  	
  When	
  they	
  returned,	
  Boe	
  seemed	
  to	
  be	
  suffering	
  from	
  some	
  
trauma	
  of	
  her	
  own,	
  so	
  received	
  6	
  weeks	
  of	
  treatment	
  and	
  is	
  now	
  working	
  with	
  Soldiers	
  with	
  mild	
  
traumatic	
  brain	
  injuries.	
  The	
  next	
  set	
  of	
  dogs	
  was	
  sent	
  to	
  Afghanistan	
  in	
  2010,	
  and	
  were	
  still	
  there	
  
when	
  the	
  paper	
  was	
  published	
  in	
  2012.	
  	
  
	
   Ritchie	
  and	
  Amaker	
  (2012)	
  report	
  that	
  at	
  the	
  Walter	
  Reed	
  Army	
  Medical	
  Centre,	
  many	
  
occupational	
  therapists	
  bring	
  in	
  their	
  own	
  personal	
  dogs	
  to	
  interact	
  with	
  the	
  soldiers.	
  They	
  state	
  that	
  
the	
  soldiers	
  who	
  were	
  tired	
  of	
  the	
  constant	
  human	
  attention	
  responded	
  well	
  to	
  the	
  interactions	
  with	
  
the	
  dogs.	
  	
  Walter	
  Reed	
  is	
  known	
  for	
  having	
  several	
  animal-­‐assisted	
  therapy	
  programs	
  already	
  in	
  
place,	
  such	
  as	
  Specialized	
  Therapy	
  K-­‐9	
  program,	
  the	
  Warrior	
  Transition	
  Brigade	
  occupational	
  
therapy	
  work	
  and	
  education	
  program,	
  and	
  the	
  Washington,	
  DC	
  Humane	
  Society	
  Warrior	
  in	
  
Transition	
  Behavior	
  and	
  Grooming	
  Training	
  program	
  (Watkins,	
  2012).	
  	
  
Ritchie	
  and	
  Amaker	
  (2012)	
  visited	
  Vet	
  Dogs	
  and	
  National	
  Education	
  for	
  Assistance	
  Dog	
  Services	
  to	
  
talk	
  with	
  soldiers	
  suffering	
  from	
  PTSD	
  who	
  had	
  acquired	
  service	
  dogs,	
  and	
  the	
  soldiers	
  reported	
  
benefits	
  such	
  as	
  reduction	
  in	
  medications,	
  less	
  social	
  phobia	
  and	
  agoraphobic	
  behaviours,	
  aiding	
  with	
  
stress	
  relief	
  following	
  nightmares,	
  and	
  increased	
  family	
  bonding.	
  	
  In	
  2008,	
  social	
  worker	
  and	
  service	
  
dog	
  trainer,	
  Rick	
  Yount,	
  created	
  a	
  program	
  in	
  which	
  veterans	
  with	
  PTSD	
  train	
  service	
  dogs	
  for	
  other	
  
veterans	
  in	
  need	
  (Yount	
  et	
  al.,	
  2012).	
  	
  This	
  program,	
  Paws	
  for	
  Purple	
  Hearts,	
  has	
  had	
  over	
  200	
  
military	
  members	
  participate	
  in	
  the	
  service	
  dog-­‐training	
  program.	
  Five	
  service	
  dogs	
  have	
  graduated	
  
 
18	
  
from	
  the	
  program	
  and	
  have	
  been	
  placed	
  with	
  veterans,	
  and	
  two	
  military	
  members	
  have	
  become	
  
service	
  dog	
  trainers	
  and	
  are	
  pursuing	
  jobs	
  in	
  the	
  field.	
  	
  Two	
  years	
  later,	
  Yount	
  was	
  invited	
  to	
  the	
  
National	
  Intrepid	
  Center	
  of	
  Excellence	
  at	
  the	
  Walter	
  Reed	
  National	
  Military	
  Medical	
  Center	
  to	
  create	
  a	
  
service	
  dog-­‐training	
  program.	
  The	
  program,	
  Warrior	
  Canine	
  Connection,	
  has	
  had	
  eighty-­‐five	
  military	
  
members	
  involved	
  by	
  2012.	
  Yount	
  spoke	
  at	
  the	
  2009	
  Veterans	
  Administration	
  National	
  Mental	
  
Health	
  Conference	
  and	
  reported	
  the	
  following	
  benefits	
  of	
  service	
  dogs	
  for	
  veterans:	
  increased	
  
patience,	
  impulse	
  control,	
  emotional	
  regulation,	
  ability	
  to	
  display	
  affection,	
  assertiveness	
  skills,	
  
decreased	
  depression,	
  startle	
  response,	
  pain	
  medication	
  and	
  stress	
  levels	
  (Yount	
  et	
  al.,	
  2012).	
  These	
  
findings	
  were	
  anecdotal	
  reports	
  by	
  clinicians,	
  program	
  instructors	
  of	
  animal	
  assisted	
  interventions,	
  
and	
  veterans.	
  	
  
	
   In	
  April	
  of	
  2011,	
  the	
  Office	
  of	
  The	
  Surgeon	
  General	
  Rehabilitation	
  and	
  Reintegration	
  Division	
  
released	
  OTSG/MEDCOM	
  Policy	
  Memorandum	
  11-­‐030	
  (Watkins,	
  2012),	
  which	
  recognized	
  the	
  role	
  
that	
  dogs	
  play	
  in	
  assisting	
  healthcare	
  professionals	
  in	
  many	
  rehabilitation	
  settings,	
  including	
  combat	
  
and	
  operational	
  	
  stress	
  control.	
  	
  The	
  memo	
  outlines	
  the	
  role	
  of	
  animal-­‐assisted	
  therapy	
  and	
  animal-­‐
assisted	
  activity	
  dogs	
  in	
  combat	
  and	
  operational	
  stress	
  control	
  units,	
  and	
  throughout	
  the	
  battle	
  space,	
  
and	
  designates	
  the	
  Army	
  occupational	
  therapists	
  at	
  the	
  handlers	
  for	
  these	
  dogs.	
  	
  Due	
  to	
  the	
  growing	
  
interest	
  in	
  service	
  dogs	
  and	
  animal-­‐assisted	
  therapy	
  and	
  animal-­‐assisted	
  activity	
  dogs	
  for	
  Soldiers	
  
and	
  Veterans,	
  the	
  Deputy	
  Assistant	
  Secretary	
  of	
  Defense	
  for	
  Wounded	
  Warrior	
  Care	
  and	
  Transition	
  
Policy	
  held	
  a	
  Department	
  of	
  Defense	
  service	
  dog	
  development	
  meeting	
  in	
  March	
  of	
  2011.	
  	
  The	
  
purpose	
  of	
  the	
  meeting	
  was	
  to	
  have	
  clear	
  guidelines	
  for	
  Wounded	
  Warriors,	
  healthcare	
  providers,	
  
and	
  military	
  staff	
  regarding	
  service	
  dogs,	
  as	
  the	
  military	
  is	
  not	
  required	
  to	
  abide	
  by	
  ADA	
  laws	
  
(Watkins,	
  2012).	
  It	
  should	
  be	
  noted	
  that	
  Canada	
  does	
  not	
  have	
  a	
  federal	
  disabilities	
  act.	
  It	
  seems	
  that	
  
the	
  military	
  is	
  recognizing	
  and	
  responding	
  to	
  the	
  overwhelming	
  reports	
  by	
  veterans	
  that	
  dogs	
  are	
  
helpful	
  in	
  their	
  recovery	
  from	
  physical	
  and	
  psychological	
  injuries.	
  	
  
	
   One	
  study	
  involving	
  twenty-­‐four	
  wounded	
  soldiers	
  with	
  various	
  illnesses	
  and	
  disabilities	
  
who	
  were	
  attending	
  an	
  Occupational	
  Therapy	
  Life	
  Skills	
  program	
  found	
  that	
  anecdotally,	
  participants	
  
were	
  eager	
  to	
  work	
  with	
  the	
  therapy	
  dogs,	
  stated	
  they	
  were	
  pleased	
  with	
  the	
  experience,	
  and	
  were	
  
sad	
  to	
  see	
  it	
  end	
  (Beck,	
  Gonzales,	
  Sells,	
  Jones,	
  Reer,	
  Wasilewski	
  &	
  Zhu,	
  2012).	
  	
  That	
  being	
  said,	
  no	
  
significant	
  differences	
  were	
  found	
  (pretest,	
  posttest,	
  non	
  randomized	
  study).	
  	
  Participants	
  were	
  
assigned	
  to	
  one	
  of	
  two	
  groups:	
  the	
  OT	
  life	
  skills	
  program,	
  or	
  the	
  OT	
  life	
  skills	
  program	
  plus	
  animal	
  
assisted	
  therapy.	
  	
  Participants	
  were	
  tested	
  three	
  times:	
  baseline,	
  post	
  intervention	
  (four	
  weeks	
  after	
  
baseline)	
  and	
  follow-­‐up	
  (eight	
  weeks	
  after	
  baseline).	
  	
  The	
  measurement	
  tools	
  included:	
  Profile	
  of	
  
Mood	
  States,	
  Perceived	
  Stress	
  Scale,	
  Connor-­‐Davidson	
  Resilience	
  Scale,	
  Fatigue	
  Scale,	
  Functional	
  
Status	
  Questionnaire,	
  and	
  The	
  Occupational	
  self	
  Assessment.	
  	
  The	
  participants	
  assigned	
  to	
  the	
  test	
  
group	
  spent	
  thirty	
  minutes	
  after	
  each	
  OT	
  session	
  with	
  a	
  therapy	
  dog	
  team	
  (dog	
  and	
  handler)	
  on	
  a	
  one	
  
on	
  one	
  basis.	
  	
  The	
  animal	
  assisted	
  therapy	
  included	
  asking	
  the	
  dog	
  to	
  complete	
  five	
  commands,	
  and	
  
then	
  spending	
  the	
  remaining	
  time	
  doing	
  what	
  the	
  participant	
  wished	
  with	
  the	
  dog	
  (going	
  for	
  a	
  walk,	
  
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ThesisPTSD

  • 1.     Psychiatric  Service  Dogs  for  Injured  Workers  with  Posttraumatic       Stress       Disorder:       A  Proposal  to  WorksafeBC       By     Stephanie  Rae  Davidson         A  thesis  submitted  in  partial  satisfaction  of  the       requirements  for  the  degree  of       Master  of  Science     (Canine  Science)         Bergin  University  of  Canine  Studies                           Committee  in  charge:     Dr.  Kukuh  Noertjojo   Dr.  David  Eveleigh   Dr.  Anne  Deitrich  
  • 2.                                         I,  Stephanie  Davidson,  am  submitting  this  thesis  in  partial  fulfillment  of  the   requirements  of  the  Masters  in  Science,  Bergin  University.  I,  Stephanie  Davidson,   undertake  that  the  work  is  all  my  own  work  and  that  I  have  not  knowingly  used   another’s  ideas  without  attributing  them  nor  engaged  in  plagiarism.                                         Signed:           Dated:  
  • 3.   TABLE  OF  CONTENTS     CHAPTER  1:  INTRODUCTION……………………………………………………………………………..…1   CHAPTER  2:  STATEMENT  OF  INTENTION………………………………………………..……………1   CHAPTER  3:  BACKGROUND…………………………………………………………………………..………2   CHAPTER  4:  METHODOLOGY……………………………………………………………………..…………3   CHAPTER  5:  RESULTS……………………………………………………………………………….………….4       POSTTRAUMATIC  STRESS  DISORDER………………………………...………….4         RESCUE  WORKER  POPULATIONS………………………………………5         RISK  FACTORS…………………………………………………….…………….5         PREVENTION………………………………………………………….…………6           ISSUES  RETURNING  TO  WORK  ………………………………….………6         FACTORS  IMPACTING  RETURN-­‐TO-­‐WORK  DECISIONS……….7         CHRONIC  PAIN  ISSUES……………………………………………………………...…..8         RECOVERY  FROM  PTSD……………………………………………..………8       POTENTIAL  BENEFITS  OF  DOGS………………………………………............…...9       SERVICE  DOGS…………………………………………………………………..……...…11       PSYCHIATRIC  SERVICE  DOGS……………………………………………….……...16           MILITARY  SETTINGS………………………………………………...……..17         NON-­‐MILITARY  FOCUSED  STUDIES………………………………….20   CHAPTER  6:  DISCUSSION…………………………………………………………………………….……...21   REFERENCES…………………………………………………………………………...…………………………24   APPENDICES………………………………………………………………………………………………………27
  • 4.   1   INTRODUCTION       Service  dogs  are  used  to  help  people  with  physical  and  psychological  disabilities  navigate   their  home  and  public  environment  (Rintala,  Matamoros  &  Seitz,  2008;  Esnayra  &  Love,  2012).   Bonita  (Bonnie)  Bergin  introduced  the  idea  of  service  dogs  after  visiting  third  world  countries  and   witnessing  people  using  donkeys  as  assistive  devices  for  their  disabilities  (B.  Bergin,  personal   communication,  September  2013).    Once  back  in  the  United  States,  Bergin  began  training  shelter   dogs  to  perform  specialized  tasks  for  people  with  disabilities,  and  later  founded  Canine  Companions   for  Independence  (B.  Bergin,  personal  communication,  September  2013),  the  first  service  dog   training  program  in  the  country.  There  are  now  102  programs  in  North  America  (14  In  Canada)   certified  by  Assistance  Dogs  International,  a  coalition  for  assistance  dog  organizations  (Appendix  I).   Assistance  Dogs  International  functions  as  an  accreditation  system  and  ensures  that  members  are   regularly  assessed  and  meet  the  high  standards  set  out  by  the  organization.       Currently,  WorksafeBC  does  not  cover  the  cost  of  service  dogs  for  injured  workers.    Recently,   there  have  been  requests  for  service  dogs  from  injured  workers,  mostly  from  workers  with   Posttraumatic  Stress  Disorder  (PTSD)  (K.  Hall,  personal  communication,  November  2014).  At  this   time,  the  requests  have  been  denied,  as  there  has  not  been  sufficient  evidence  regarding  the  efficacy   of  service  dogs.  Law  and  policy  guide  WorksafeBC  when  determining  entitlements  to  injured   workers.  Section  21.1  of  the  Worker’s  Compensation  Act  states  that:     In  addition  to  the  other  compensation  provided  by  this  Part,  the  Board  may  furnish  or     provide  for  the     injured  worker  any  medical,  surgical,  hospital,  nursing  and  other  care     or  treatment,  transportation,    medicines,  crutches  and  apparatus,  including  artificial     members,  that  it  may  consider  reasonably  necessary  at  the  time  of  the  injury,  and  thereafter     during  the  disability  to  cure  and  relieve  from  the  effects  of  the  injury  or  alleviate  those     effects,  and  the  Board  may  adopt  rules  and  regulations  with  respect  to  furnishing  health  care     to  injured  workers  entitled  to  it  and  for  the  payment  of  it  (Appendix  II).     STATEMENT  OF  INTENTION       This  paper  aims  to  conduct  a  systematic  review  of  the  current  literature  on  service  dogs,  and   how  service  dogs  could  benefit  the  injured  worker  population.    Of  particular  interest  is  literature  on   workers  with  Posttraumatic  Stress  Disorder.  Research  on  symptoms,  prevention,  risk  factors,  and   remission  rates  will  be  reviewed  for  the  purpose  of  this  paper.  The  review  will  be  submitted  to   WorkSafeBC  in  order  to  determine  if  service  dogs  can  meet  the  guidelines  of  section  21.1.    Current   practice  includes  having  the  Evidence-­‐Based  Practice  Group  at  WorksafeBC  consider  the  evidence   before  deciding  to  entitle  an  expense;  as  such,  this  paper  will  be  submitted  to  the  Evidence-­‐Based   Practice  group  for  examination.      
  • 5.   2   BACKGROUND       Service  dogs  are  trained  to  help  people  with  a  multitude  of  disabilities.    Service  dogs  can   include  guide  dogs  for  the  blind,  hearing  dogs  for  the  deaf  and  hard  of  hearing,  mobility  (assistance)   dogs  for  people  with  ambulatory  disorders,  seizure  alert  dogs,  diabetes  alert  dogs,  autism  dogs,  and   psychiatric  service  dogs  for  people  with  PTSD.  Generally,  service  dogs  are  trained  to  perform  tasks   such  as  picking  up  dropped  items,  opening  and  closing  doors,  cupboards  and  fridges,  turning  lights   on  and  off,  pulling  wheelchairs,  and  generally  assisting  around  the  home  and  in  public.    Service  dog   trainers  can  tailor  their  tasks  to  be  more  specific  to  the  individual  needs  of  the  disabled  person;  such   is   the   case   of   alerting   dogs   (diabetic,   seizure,   hearing)   and   autism   dogs   (Camp,   2001).   It’s   been   suggested   that   occupational   therapists   could   play   a   crucial   role   in   bridging   the   gap   between   the   service  dog  organization  and  the  specific  needs  of  the  disabled  person  (Camp,  2001).     WorksafeBC  reports  that  most  of  the  requests  for  service  dogs  come  from  workers  who  are   suffering  from  Posttraumatic  Stress  Disorder  from  work  related  incidents  (K.  Hall,  personal   communication,  November  2014).    Since  2012,  when  Bill  14  (legislation  regarding  mental  health   claims)  came  into  effect,  there  have  been  732  workers  with  a  primary  diagnosis  of  PTSD  who  have   claims  with  WorksafeBC  (Business  Information  and  Analysis  Report,  May  2015,  WorksafeBC).  This   does  not  include  workers  with  a  physical  injury  who  have  developed  PTSD  because  of  the  accident.  It   also  doesn’t  include  any  claims  registered  before  2012.  Injured  workers  with  PTSD  often  report   difficulties  leaving  the  house  and  even  getting  out  of  bed.    Their  struggles  can  be  so  severe  that   WorksafeBC  has  coordinated  with  occupational  therapists  to  take  the  workers  out  in  public  to   movies,  grocery  shopping,  dinner,  etc.  WorksafeBC  has  acknowledged  that  workers  with  PTSD  aren’t   just  struggling  in  terms  of  being  fearful  of  returning  to  the  site  of  the  trauma,  but  have  a  hard  time   being  out  of  their  house  at  all.  This  is  one  area  in  which  people  with  PTSD  tout  the  benefits  of  having   their  service  dogs  (Esnayra,  &  Love  2012).     The  average  health  care  cost  that  WorksafeBC  pays  for  services  for  workers  with  PTSD  is   just  under  $24,000.  The  average  long-­‐term  disability  amount  for  people  who  have  been  deemed  to  be   permanently  disabled  because  of  PTSD  is  an  additional  $18,000  (Business  Information  and  Analysis   Report,  May  2015,  WorksafeBC).  In  the  United  States,  PTSD  results  in  roughly  3.6  missed  days  from   work  each  month,  which  is  similar  to  the  lost  work  days  related  to  depression  (Stergiopoulos,  Cimo,   Cheng,  Bonato  &  Dewa,  2011).    Since  2012,  the  average  amount  of  wage  loss  days  per  claim  for   workers  with  a  primary  diagnosis  of  PTSD  is  266  days  (Business  Information  and  Analysis  Report,   May  2015,  WorksafeBC).  The  average  wage  lost  cost  for  workers  with  a  primary  diagnosis  of  PTSD  is   just  under  $33,000  (Business  Information  and  Analysis  Report,  May  2015,  WorksafeBC).    The  total   cost  of  the  732  PTSD  claims  so  far  is  $57,126,060.14  (Business  Information  and  Analysis  Report,  May   2015,  WorksafeBC).  
  • 6.   3     Using  service  dogs  for  people  suffering  from  PTSD  is  a  fairly  new  concept  (within  the  last  7-­‐ 10  years),  hence  the  limited  research  on  this  topic.      Most  reports  are  anecdotal,  but  the  reported   effectiveness  is  sufficiently  high  that  both  the  American  and  Canadian  Veterans  Affairs  agencies  have   been  looking  into  reports  that  service  dogs  are  beneficial  for  Veterans  with  PTSD  (“Dogs  and  PTSD”,   n.d.;  “Service  Dogs”,  2015).  Veterans  Affairs  Canada  commissioned  the  Canadian  Institute  for  Military   and  Veteran  Health  Research  to  examine  the  existing  research;  however,  they  determined  that  more   research  is  needed  (“Service  Dogs”,  2015).  Subsequently,  Veterans  Affairs  Canada  announced  a  two   and  a  half  year  pilot  study  looking  at  Veterans  and  PTSD  Service  dogs,  with  $500,000  allotted  to  the   research  (“Service  Dogs”,  2015).    Veterans  Affairs  in  the  United  States  has  started  a  research  study  to   ‘determine  if  there  are  things  a  dog  can  do  for  a  Veteran  with  PTSD  that  would  qualify  the  animal  as  a   Service  Dog  for  PTSD’  (“Dogs  and  PTSD”,  n.d);  however,  it  will  take  several  years  before  the  study  is   complete.    Currently,  Veterans  Affairs  in  America  does  not  provide  service  dogs  for  any  condition,   although  they  do  cover  the  cost  of  veterinary  care  for  veterans  with  physical  disabilities  who   privately  obtain  service  dogs.       METHODS       This  paper  is  a  literature  review  that  aims  to  summarize  up  to  date  information  on   Posttraumatic  Stress  Disorder,  injured  workers,  benefits  of  pets  on  human  health,  and  service  dogs.  I   searched  for  articles  using  the  following  databases:  Ebscohost,  Academic  Search  Premier,  PsycINFO,   Cinahl,  Medline,  Embase,  and  OTseeker,  with  no  date  range  limitations.    I  used  keywords  service  dog,   assistance  dog,  psychiatric  dog,  PTSD  dog,  Posttraumatic  stress  disorder  dog,  posttraumatic  stress   disorder  injured  worker,  PTSD  injured  worker,  posttraumatic  stress  disorder  work  related,  PTSD   work  related  and  mental  health  dog.  I  limited  my  search  to  peer  reviewed  journal  articles,  and  only   articles  in  English.  Several  articles  were  discarded  upon  reading  the  title  of  abstract,  which  deemed   the  articles  irrelevant  (e.g.  war  dogs  coming  back  from  combat  with  PTSD,  people  experiencing  PTSD   from  dog  bites).    I  also  scanned  the  reference  section  of  all  the  pertinent  papers  and  found  other   studies  of  interest.  Fifty  one  papers  were  read  and  considered  relevant  to  the  topic.    Ten  papers  are   original  research  or  systematic  reviews  of  research  on  service  dogs  for  people  with  physical   disabilities.  Eight  are  studies  on  service  dogs  or  therapy  dogs  for  people  with  mental  health  issues,   including  PTSD.  Most  of  these  studies  utilize  a  survey  design.  Fifteen  papers  are  on  posttraumatic   stress  disorder.  Finally,  seventeen  papers  are  on  general  health  effects  of  animals  on  humans.    In  the   following  sections,  I  will  summarize  the  literature  on  PTSD  and  workplace  injury,  followed  by   potential  benefits  of  companion  animals  and  service  dogs  for  psychologically  injured  workers.    I  will   then  review  WorksafeBC’s  current  policies  on  accepting  new  treatment  modalities,  and  relate  this  to   psychiatric  service  dogs.      
  • 7.   4   RESULTS     POSTTRAUMATIC  STRESS  DISORDER  AND  WORKPLACE  INJURY       Posttraumatic  stress  disorder  has  had  many  names  over  the  last  century  before  being   formally  called  posttraumatic  stress  disorder  in  1980.  Dr.  Jacob  Mendez  Da  Costa  first  described  it  as   ‘soldier’s  heart  syndrome’  in  1871,  which  was  later  changed  to  ‘Da  Costa  syndrome’  in  his  honour.  In   World  War  I,  the  condition  was  referred  to  as  ‘shell  shock’,  and  in  World  War  II  it  was  coined  ‘combat   neurosis’  or  ‘operational  fatigue’.    It  has  also  been  referred  to  as  ‘traumatic  neurosis’  (Javidi  &   Yadollahie,  2012).  Originally,  it  was  thought  of  as  a  combat  related  disorder,  but  since  has  been   changed  to  encompass  several  types  of  traumatic  events  outside  of  the  military.  This  includes,  but  is   not  limited  to,  occupational  type  trauma  that  workers  can  experience  at  their  workplace.    There  are   four  clusters  of  symptoms  in  the  diagnostic  criteria  for  PTSD  (DSM-­‐5,  American  Psychiatric   Association,  2013):  firstly,  re-­‐experiencing  of  the  traumatic  event,  which  could  include  flashbacks  or   dreams  or  intrusive  thoughts  of  the  event;  secondly,  avoidance  of  the  trauma  or  related  objects  in  the   environment;  thirdly,  negative  cognitions  and  emotions  such  as  emotional  numbing,  estrangement,   diminished  interest,  and  blame;  and  lastly,  arousal,  which  can  include  reckless  behaviour,   hypervigilance,  and  exaggerated  startle  reactions    (for  full  diagnostic  criteria,  see  Appendix  III).   Roughly  eighty-­‐four  percent  of  PTSD  sufferers  experience  issues  with  alcohol  or  drug  abuse,  shame,   despair,  hopelessness,  employment  problems,  divorce,  physical  symptoms  or  violence  (Javidi  &   Yadollahie,  2012).  PTSD  can  often  be  co-­‐morbid  with  depression,  anxiety  disorders,  substance  abuse   disorders,  and  conduct  disorder  (Javidi  &  Yadollahie,  2012).  PTSD  can  be  acute  (symptoms  persist   for  less  than  3  months)  or  chronic  (symptoms  persist  for  greater  than  3  months)  (DSM-­‐5,  American   Psychiatric  Association,  2013).    It  should  also  be  noted  that  PTSD  can  be  diagnosed  as  ‘delayed   expression’,  where  the  full  diagnosis  of  PTSD  is  not  made  until  6  or  more  months  after  the  trauma,   even  if  some  symptoms  occur  immediately  (DSM-­‐5,  American  Psychiatric  Association,  2013).    Some   professions  are  potentially  exposed  to  more  traumatic  experiences  than  others,  such  as  police   officers,  firefighters,  paramedics,  journalists,  emergency  service  workers,  employees  of  retail  that  are   at  risk  of  burglary,  and  employees  of  health  and  social  services  (Javidi  &  Yadollahie,  2012;  Skogstad,   Skorstad,  Lie,  Conradi,  Heir  &  Weisaeth,  2013).    Additionally,  PTSD  is  highly  co-­‐morbid  with  other   mental  disorders  (Chapman  et  al.,  2012).       Rescue  Worker  Populations        A  systematic  review  and  meta-­‐regression  analysis  of  PTSD  in  rescue  worker  populations   found  that  the  pooled  current  worldwide  prevalence  of  PTSD  in  rescue  workers  is  10%  (Berger,   Coutinho,  Figueira,  Marques-­‐Portella,  Luz,  Neylan,  Marmar  &  Mendlowicz,  2012).  These  results  are   consistent  with  previous  reports  of  police  officers  having  the  lowest  incidence  of  PTSD,  and  
  • 8.   5   paramedics  having  the  highest  (Berger  et  al.,  2012).  One  interesting  finding  of  the  study  was  an   absence  of  gender  differences  in  the  prevalence  of  PTSD.    This  is  surprising  because  being  female  is   often  listed  as  a  risk  factor  for  PTSD  (DSM-­‐5,  American  Psychiatric  Association,  2013).  Similar  to  the   study  by  Berger  et  al.,  studies  involving  military  and  police  officers  failed  to  find  an  increased  level  of   PTSD  in  the  female  population  (Lilly,  Pole,  Best,  Metzler  &  Marmar,  2009).    This  may  be  due  to   different  peritraumatic  emotional  reactions  in  female  police  officers  compared  to  the  female  civilian   population  (Lilly  et  al.,  2009).    Peritrauma  refers  to  the  time  that  occurs  during  and  shortly  after  the   traumatic  incident.  Emotions  such  as  helplessness  and  overwhelming  fear  during  the  peritraumatic   period  have  been  noted  as  key  predictors  in  the  development  of  PTSD  later  on  (Lilly  et  al.,  2009).   Expectedly,  female  military  members  and  police  officers  would  be  screened  through  psychological   testing  and  would  be  less  likely  to  have  the  emotional  reactions  that  may  be  more  common  with   civilian  females.    It  has  also  been  found  that  people  who  are  able  to  maintain  their  sense  of  control  in   traumatic  situations  are  less  likely  to  develop  PTSD,  whereas  people  who  dissociate  (emotionally   detach  from  their  surroundings)  show  a  higher  likelihood  of  developing  PTSD  (Javidi  &  Yadollahie,   2012).  After  conducting  their  review,  Berger  et  al.  (2012)  suggest  improving  pre-­‐employment   strategies  to  ensure  selection  of  the  most  resilient  rescue  workers,  along  with  educational  campaigns   about  PTSD  in  order  to  reduce  the  stigma  and  improve  awareness.       Some  studies  show  a  higher  prevalence  rate  than  in  the  systematic  review  that  was   previously  discussed.    For  instance,  in  one  study,  police  officers  had  a  roughly  10%  prevalence  rate  of   PTSD,  however,  firefighters  scored  around  20%,  as  did  ambulance  personnel  (Skogstad,  Skorstad,   Lie,  Conradi,  Heir  &  Weisaeth,  2013).  Several  studies  have  found  that  lack  of  social  support  and  poor   organizational  conditions  at  work  are  associated  with  PTSD  symptoms  in  ambulance  personnel   (Skogstad,  et  al.,  2013).  Journalists,  particularly  war  correspondents,  show  a  lifetime  prevalence  of   close  to  30%  for  PTSD.  The  lifetime  prevalence  of  PTSD  in  the  USA  for  the  general  populations  is   approximately  10%  for  women,  and  5%  for  men  (Skogstad,  et  al.,  2013).  Similarly,  the  DSM-­‐5  reports   the  projected  lifetime  risk  for  PTSD  is  8.7%  (American  Psychiatric  Association,  2013).     Risk  Factors         Potential  risk  factors  for  the  development  of  work-­‐related  PTSD  include,  but  are  not  limited   to,  female  gender,  previous  psychiatric  issues,  lack  of  social  support  and  type  and  intensity  of  the   exposure  to  the  traumatic  incident  (Javidi  &  Yadollahie,  2012).    The  best  predictors  of  the  severity  of   the  symptoms  include  intensity  of  trauma,  temperament  traits  (specifically  neuroticism)  and  other   pre-­‐trauma  demographic  variables  (Javidi  &  Yadollahie,  2012).    According  to  the  DSM-­‐5,  risk  factors   include  lower  socioeconomic  status,  lower  education,  prior  trauma,  prior  mental  disorders,  lower   intelligence,  being  female,  being  younger  at  the  time  of  the  trauma,  and  being  of  a  minority  racial   status  (American  Psychiatric  Association,  2013).  Similarly,  the  severity  of  the  trauma,  perceived  
  • 9.   6   threat  to  life,  and  dissociation  are  related  to  an  increased  risk  of  PTSD  (DSM-­‐5,  American  Psychiatric   Association,  2013).   Prevention     Workplaces  can  implement  some  preventative  measures  to  decrease  the  likelihood  of  PTSD   after  traumatic  incidents.  The  three  main  preventative  strategies  are  pre-­‐employment  selection,   training  in  stress  management  and  early  intervention  (Skogstad,  Skorstad,  Lie,  Conradi,  Heir  &   Weisaeth,  2013).  It  has  been  hypothesized  that  self  selection  of  employees  in  high  risk  careers,  such   as  police  officers,  may  be  the  reason  for  the  lower  than  expected  rates  of  PTSD  in  this  profession   (Berger,  Coutinho,  &  Figueira,  2012).  Firefighters  who  have  been  trained  in  stress  management  show   better  coping  mechanisms  and  lower  levels  of  PTSD  than  non-­‐professional  or  volunteer  firefighters   (Skogstad  et  al.,  2013).    This  highlights  the  importance  of  on  the  job  training  in  stress  management   programs  and  learning  to  handle  their  own  stress  reactions  (Skogstad  et  al.,  2013).  Early   intervention,  such  as  ‘psychological  first  aid’  has  been  used  extensively  in  military  settings  (Skogstad   et  al.,  2013).  Using  this  model,  soldiers  are  treated  as  quickly  as  possible,  while  still  near  the   battlefield,  and  then  brought  back  to  duty  after  a  brief  rest  period.  It  has  been  suggested  by  some  that   this  method  is  more  effective  than  pulling  them  permanently  out  of  service.    This  could  be  similar  to   the  benefits  seen  by  workers  doing  an  early  and  safe  return  to  work.    It  has  been  found  that   attachment  to  the  workplace,  an  early  return  to  work,  support  from  co-­‐workers  and  providing   evidence-­‐based  treatment  following  a  traumatic  incident  is  highly  beneficial  for  workers  (McFarlane   &  Bryant,  2007).    Psychological  first  aid  has  been  accepted  by  some  researchers  as  an  appropriate   intervention  to  a  traumatic  incident,  and  is  often  used  in  natural  disaster  aftermath  (Pfefferbaum  &   Shaw,  2013).  However,  a  review  done  in  2002  found  that  in  many  cases,  compulsory  debriefing  was   actually  correlated  with  a  higher  risk  of  PTSD  in  victims  of  traumatic  events  (Rose,  Bisson,  Churchill   &  Wessely,  2002).         Drayer,  Cameron  and  Woodward  first  coined  the  term  psychological  first  aid  in  1954.    It  has   since  been  modified  and  updated  over  the  years.  There  is  a  now  a  manual  called  the  Psychological   First  Aid  Field  Operations  Guide,  which  outlines  8  main  components  of  psychological  first  aid:  (1)   contact  and  engagement,  (2)  safety  and  comfort,  (3)  stabilization,  (4)  information  gathering:  current   needs  and  concerns,  (5)  practical  assistance,  (6)  connection  with  social  supports,  (7)  information  on   coping,  and  (8)  linkage  with  collaborative  services  (Psychological  First  Aid:  Field  Operations  Guide,   2005).    In  2011,  Forbes  et  al.  developed  a  framework  for  implementing  psychological  first  aid  in   occupational  settings.       Issues  returning  to  work       One  of  the  main  barriers  of  returning  to  work  for  people  with  PTSD  is  avoidance.    A  key   symptom  of  PTSD  is  avoidance  of  environments  linked  to  the  traumatic  event,  which  then  makes  
  • 10.   7   returning  to  the  workplace  very  challenging  (Stergiopoulos,  Cimo,  Cheng,  Bonato  &  Dewa,  2011).   That  being  said,  workers  who  are  unable  to  return  to  work  experience  more  persistent  PTSD   symptoms  (Stergiopoulos  et  al.,  2011).    It  has  been  well  established  that  an  early  and  safe  return  to   work  is  highly  beneficial  to  the  physically  injured  worker  populations.  However,  it  could  be  the  case   that  the  correlation  is  reversed  in  the  study  by  Stergiopoulos  et  al.,  and  the  workers  that  are  unable   to  return  to  work  had  more  severe  PTSD  in  the  first  place.  One  thing  to  consider  is  the  difference  in   possible  return-­‐to-­‐work  interventions  between  workers  who  experienced  one  highly  traumatic   incident  (e.g.,  robbery)  versus  workers  who  experience  multiple  incidents  (e.g.,  paramedics  who   have  developed  PTSD  from  years  of  working  traumatic  scenes).    The  worker  who  was  robbed  might   show  a  high  level  of  avoidance  to  the  place  of  the  robbery,  whereas  the  paramedic  may  show  a   stronger  fight  or  flight  response  from  years  of  being  ‘at  the  ready’  for  a  stressful  call.  A  recent  study   by  Karam  et  al.  (2014)  found  that  people  who  had  experienced  four  or  more  traumatic  events  ended   up  with  more  complex  PTSD  with  substantially  higher  functional  impairments.    People  who  had   experienced  four  or  more  traumatic  events  were  also  found  to  be  at  an  increased  risk  of  comorbidity   with  other  mood  and  anxiety  disorders  (e.g.  depression),  and  are  more  likely  to  be  of  the  dissociative   subtype  of  PTSD  (Karam  et  al.,  2014).    This  could  partially  explain  the  severity  of  the  PTSD  seen  in   paramedics  and  other  rescue  worker  populations.     Factors  Impacting  Return-­‐to-­‐Work  Decisions     If  employers  are  aiming  for  an  early  return  to  work,  but  workers  are  still  experiencing   symptoms  such  as  distractibility  or  recklessness  due  to  PTSD,  the  risk  for  re-­‐injury  is  high  (Buodo,   Ghisi,  Novara,  Scozzari,  Natale,  Sanavio  &  Palomba,  2011).    If  workers  are  distracted  or  acting   recklessly,  this  could  lead  to  further  accidents,  which  could  exacerbate  the  PTSD  symptoms.     Employers  and  return  to  work  specialists  with  WorksafeBC  should  be  cognizant  of  this  when   developing  return  to  work  plans  they  set  up  for  workers  who  are  still  suffering  from  PTSD   symptoms.    Psychiatric  service  dogs  could  help  the  worker  maintain  calm,  which  may  prevent   accidents  resulting  from  distraction  and  recklessness.  Several  studies  have  found  that  people  with   PTSD  show  decreased  attention,  impaired  executive  functioning  and  learning  deficits  (Buodo  et  al.,   2011).    An  information-­‐processing  model  of  PTSD  postulates  that  trauma-­‐related  stimuli  activate  a   network  of  fear-­‐related  responses,  and  this  fear  structure  increases  attentional  states  to  the  stimulus,   thereby  reducing  attentional  resources  to  non-­‐trauma  related  activities,  such  as  the  task  at  hand   (Foa,  Steketee  &  Bothbaum,  1989).    This  level  of  distraction  could  lead  to  further  accidents  and   injury.          
  • 11.   8   Chronic  Pain  Issues     Several  studies  have  found  a  link  between  chronic  pain  and  PTSD  (Asmundson,  Norton,   Allerdings,  Norton  &  Larsen,  1998).    Along  with  PTSD  symptoms,  it  has  been  reported  that  accidental   injury  survivors  report  fear  and  anxiety,  insomnia,  shame  about  physical  scars,  and  depression   (Asmundson  et  al.,  1998).    Asmundson  et  al.  conducted  a  study  with  139  injured  workers  who  were   part  of  a  tertiary-­‐care  rehabilitation  program.  Participants  were  given  a  series  of  self-­‐report   questionnaires  including  the  Modified  PTSD  Symptom  Scale  (MPSS),  Anxiety  Sensitivity  Index  (ASI),   Beck  Depression  Inventory  (BDI),  Symptom  Checklist-­‐90  Somatization  Subscale,  and  Fear   Questionnaire  (FQ).  The  authors  report  all  of  these  questionnaires  as  having  good  reliability  and   validity  (internal  and  external).  Eighty-­‐seven  percent  of  the  participants  reported  current  and   chronic  (greater  than  3  months)  pain,  and  all  participants  were  receiving  workers  compensation   benefits  for  their  injuries.    When  reviewing  the  results  from  the  questionnaires,  it  was  concluded  that   fourty-­‐two  (34.7%)  of  the  injured  workers  met  criteria  for  PTSD,  twenty-­‐two  (18.2%)  met  criteria   for  partial  PTSD,  and  fifty-­‐seven  (47.1%)  did  not  meet  criteria  for  PTSD  (Asmundson  et  al.,  1998).   The  diagnostic  criteria  for  PTSD  were  based  on  DSM-­‐IV  criteria,  which  are  somewhat  different  from   current  DSM  5  criteria  (Asmundon  et  al.,  1998).    The  link  between  accidental  injury,  chronic  pain,  and   PTSD  is  worth  investigating  further,  as  the  literature  suggests  a  substantial  overlap  between  chronic   pain  and  PTSD  in  the  injured  worker  population.     Recovery  from  PTSD       A  longitudinal  study  by  Venke  et  al.  in  2013  looked  at  stability  of  PTSD  over  8  years  in   physical  assault  victims.  The  authors  found  that  the  probability  of  recovery  from  PTSD  in  an  8-­‐year   period  was  fifty-­‐two  percent.    A  study  of  8841  Australian  participants  looked  at  remission  from  PTSD   and  found  that  projected  lifetime  remission  rate  was  ninety-­‐two  percent  (Chapman  et  al.,  2012).  The   median  time  to  remission  was  14  years.    Childhood  trauma,  interpersonal  violence,  severity  of   symptoms  and  a  secondary  anxiety  or  affective  disorder  were  listed  as  factors  in  longer  remission   times  (Chapman  et  al.,  2012).    A  5-­‐year  study  of  199  patients  with  PTSD  found  that  remission  rates   were  around  thirty-­‐eight  percent  by  year  5,  but  of  those  thirty-­‐eight  percent  in  remission,  twenty-­‐ nine  percent  had  at  least  one  episode  of  recurrence  (Pérez  Benítez,  Zlotnick,  Stout,  Lou,  Dyck,   Weisberg  &  Keller,  2012).    The  study  also  found  a  link  between  psychosocial  impairment  and   likelihood  of  recovery,  such  that  when  psychosocial  functioning  related  to  work,  household  duties,   relationships,  recreation  and  life  satisfaction  improved,  so  did  the  chance  of  recovery  from  PTSD   (Pérez  Benítez  et  al.,  2012).    This  is  important  to  note,  as  it  relates  to  psychiatric  service  dogs  and   their  ability  to  increase  social  interactions  in  the  disabled  population.    A  meta-­‐analysis  of  long  term   outcome  studies  involving  PTSD  found  that  overall  remission  rates  were  between  51.7%  and  36.9%,  
  • 12.   9   depending  on  whether  the  baseline  was  before  or  after  5  months,  respectively  (Morina  et  al.,  2014).     These  findings  highlights  that  early  diagnosis  may  play  a  key  role  in  potential  recovery.    It  should  be   noted  that  this  meta-­‐analysis  only  looked  at  PTSD  with  spontaneous  recovery  (no  specific   treatment).    It  is  curious  that  remission  rates  in  this  study  were  linked  to  early  diagnosis,  considering   that  the  authors  looked  specifically  at  PTSD  without  specific  treatment.  It  could  be  that  once  people   are  diagnosed,  they  are  able  to  put  a  name  and  a  reason  to  their  symptoms,  which  could  ‘normalize’   their  struggles.  They  found  that  participants  with  PTSD  associated  with  a  physical  injury  had  the   lowest  rate  of  remission  (31.4%)  (Morina  et  al.,  2014).    That  should  be  of  particular  importance  to   WorksafeBC  regarding  injured  workers  with  a  secondary  diagnosis  of  PTSD.  Overall,  almost  half  of   patients  remit  from  PTSD  after  a  mean  of  more  than  three  years  (Morin  et  al.,  2014);  however,  it  was   found  that,  surprisingly,  recovery  from  PTSD  does  not  generally  increase  with  longer  periods.    The   authors  write  that  their  conclusions  do  not  support  the  old  saying  that  “time  heals  all  wounds”   (Morina  et  al.,  2014).    The  research  seems  to  indicate  that  although  some  people  can  fully  recover   from  PTSD,  the  timeframe  for  full  recovery  can  be  long,  and  the  chance  of  reoccurrence  can  be  high.     POTENTIAL  BENEFITS  OF  DOGS         Recently,  a  lot  of  attention  has  been  given  to  the  health  benefits  of  pet  ownership.  Several   studies  have  found  that  owning  a  pet  (generally  a  dog)  can  be  beneficial  to  both  physical  and  mental   health  (Wells,  2009a).  However,  researchers  have  been  unable  to  replicate  the  results  from  some  of   these  studies,  specifically  a  study  that  found  that  pet  owners  are  more  likely  to  be  alive  1  year  after  a   heart  attack  (Friedmann,  Katcher,  Lynch,  &  Thomas,  1980).    Conversely,  other  studies  have  found  no   benefits  or  even  negative  implications  of  pet  ownership,  as  described  below.       In  2003,  Parlsow  and  Jorm  conducted  a  study  and  found  no  relationship  between  pet   ownership  and  decreases  in  heart  disease.  However,  studies  by  Sigel,  Anderson  and  Friedman  found   that  pet  ownership  (particularly  dogs)  increased  survival  rates  and  reduced  doctor’s  visits  with  those   suffering  from  cardiovascular  disease.  Also  found  were  reduced  levels  of  plasma  trigyclerides  and   lowered  systolic  blood  pressure  for  pet  owners.  Several  researchers  have  found  that  the  action  of   petting  an  animal  can  lower  blood  pressure  and/or  heart  rate  (Katcher,  1981;  Katcher,  Friedmann,   Beck  &  Lynch,  1983;  Shiloh,  Sorek  &  Terkel,  2003).  This  effect  has  been  shown  to  be  replicable  by   many  researchers,  and  it’s  noted  that  the  effects  are  stronger  when  interacting  with  a  familiar  animal   as  opposed  to  an  unfamiliar  animal  (Schuelke,  Trask,  Wallace,  Baun,  Bergstrom,  &  McCabe,  1991).    It   should  be  taken  into  account  that  these  effects  disappear  almost  instantly  after  the  exposure  to  the   animal  has  ended.    Conversely,  a  study  of  425  heart-­‐attack  patients  found  that  pet  owners  have  a   higher  chance  of  dying  or  readmission  compared  to  non-­‐pet  owners  (twenty-­‐two  percent  compared   to  fourteen  percent),  although  this  applied  more  to  cat  owners  than  dog  owners  (Parker  ,  Gayed,   Owen,  Hyett,  Hilton,  &  Heruc,  2010).    
  • 13.   10     In  terms  of  psychological  benefits,  some  research  indicates  that  pets  can  help  during  times  of   distress  (divorce,  deaths,  etc.)  and  can  lower  reported  levels  of  anxiety,  loneliness  and  depression   (Folse,  Minder,  Aycock  &  Santana,  1994).  Several  studies  have  looked  specifically  at  feelings  of   loneliness  and  isolation  and  have  found  that  pet  owners  experience  these  feelings  less  than  non-­‐pet   owners  (Jessen,  Cardioello  &  Baun,  1996;  Zasloff  &  Kidd,  1994).  Feelings  of  isolation  and  exclusion   can  be  prevalent  in  the  disability  community,  and  many  service  dog  owners  report  their  dogs  act  as   ‘social  lubricants’  for  them  (Hart,  Hart  &  Bergin,  1987).  There  is  a  large  body  of  research  that   indicates  that  feeling  excluded  can  result  in  emotional  distress,  depressed  mood,  and  increased  levels   of  loneliness  (Blackhart,  Nelson,  Knowles,  &  Baumeister,  2010).      A  study  of  40,000  people  in  Sweden   recently  found  that  pet  owners  were  more  physically  healthy  than  non  pet  owners,  but  suffered  from   more  psychological  conditions  (anxiety,  insomnia,  fatigue,  and  depression  (Müllersdorf,  Granström,   Sahlqvist  &  Tillgren,  2010).  Although  several  studies  have  found  both  positive  and  negative   psychological  effects  of  pet  ownership,  some  simply  find  no  results.  A  study  by  Miller  and  Lago   (1990)  found  no  relationship  between  pet  attachment  and  depression,  and  owning  a  pet  had  very   little  to  do  with  physical  or  mental  well-­‐being.       A  review  done  in  1997  on  the  physical  and  mental  benefits  of  pet  ownership  found  that  in   many  studies,  owning  a  pet  was  found  to  decrease  sympathetic  arousal,  increase  exercise,  boost  self-­‐ esteem,  reduce  stress  and  increase  feelings  of  social  support  (Jennings,  1997).  In  1991,  James  Serpell   found  that  dog  owners  reported  decreased  levels  of  headaches,  colds,  hay  fever,  and  dizziness  for  up   to  10  months  after  acquiring  their  dog.    In  a  completely  different  set  of  findings,  a  Finnish  study  of   21,000  people  discovered  that  pet  owners  had  an  increased  risk  of  migraine  headaches,  depression,   panic  attacks,  gastric  ulcers,  hypertension  and  high  cholesterol  (Koivusilta  &  Ojanlatva,  2006).  This  is   partially  explained  by  the  fact  that  older  people  (generally  with  more  health  problems  related  to  age)   are  more  likely  to  have  pets,  as  they  likely  have  more  time  and  resources  available  to  look  after  an   animal  (Koivusilta  &  Ojanlatva,  2006).    Parslow  and  Colleauges  also  found  that  in  people  aged  60-­‐64,   depressive  symptoms  were  higher,  use  of  pain  medication  was  higher  and  general  health  reports   were  lower  in  pet  owners  (Parslow,  Jorm,  Christensen,  Rodgers  &  Jacombs,  2005).    This  could   possibly  be  explained  if  depressed  people  were  obtaining  pets  in  the  hope  that  they  would  decrease   depressive  symptoms.  Somewhat  expectedly,  pet  ownership  resulted  in  a  significantly  higher   number  of  falls  and  fractures  in  elderly  people  (Pluijm  et  al.,  2006).    A  review  by  Wells  (2009a)   argues  that  although  there  is  no  conclusive  evidence  for  or  against  the  health  benefits  of  pet   ownership,  the  literature  supports  the  idea  that  pets  are  indeed  good  for  human  health.  In  her  own   primary  research,  Wells  looked  at  pet  owners  who  suffered  from  chronic  fatigue  syndrome.  While  the   respondents  touted  several  physical  and  psychological  benefits,  their  scores  on  standardized  testing   measuring  depression,  worry,  and  stress  were  the  same  as  non-­‐pet  owners  (2009b).  A  study  in  2012   looking  at  dogs’  ability  to  buffer  feelings  of  mental  distress  after  social  exclusion  found  that  those   participants  who  experienced  exclusion  while  in  the  presence  of  a  dog  reported  higher  levels  of  life  
  • 14.   11   satisfaction,  self-­‐esteem,  perceived  meaning  in  life,  and  general  feelings  of  social  acceptance  than  the   control  group  (Nilüfer,  Krueger,  Fischer,  Hahn,  Kastenmüller,  Frey  &  Fischer,  2012).    Research  seems   to  suggest  that  owning  a  dog  is  generally  good  for  human  health,  although  factors  such  as  zoonotic   diseases  and  increased  risk  of  trips  and  falls  in  elderly  people  is  increased  in  pet  owners.    Studies   with  large  samples  of  participants  have  shown  that  pet  owners  are  generally  older,  therefor  age   could  be  a  potential  confound  in  pet  ownership  studies.       SERVICE  DOGS         Research  on  service  dogs  became  popular  in  the  late  1990s.    There  are  a  handful  of  original   studies  on  the  benefits  of  service  dogs,  and  over  the  years,  several  reviews  of  the  original  studies   have  been  done.    In  2002,  Sachs-­‐Ericsson,  Hansen  &  Fitzgerald  reviewed  the  current  literature  on   service  dogs,  and  participants  reported  that  most  of  the  original  studies  were  methodologically  weak,   therefore  limiting  any  clear  conclusions  that  could  come  from  the  results.  Individual  results  from  the   reviewed  studies  are  discussed  in  the  following  paragraphs.  A  review  of  service  dog  literature  by   Modlin  in  2000  also  found  some  issues  with  the  methodology  in  the  research.  A  main  concern  for   Modlin  was  the  lack  of  detail  in  which  most  researchers  described  (or  didn’t  describe)  the  type  of   dogs  used.  This  makes  replication  difficult  for  future  research,  and  creates  potential  confounds  (e.g.   the  researchers  may  have  used  a  breed  of  dog  that  is  not  suitable  for  service  dog  work).  She  was  also   concerned  with  the  lack  of  discussion  surrounding  the  non-­‐significant  findings  (Modlin,  2000).  In  the   review  by  Sachs-­‐Ericsson  (2002),  the  authors  looked  at  three  longitudinal  studies,  however  two  of   the  three  studies  had  a  fairly  short  time  frame,  small  sample  sizes,  and  one  of  the  studies  didn’t  have   a  comparison  group.  The  third  longitudinal  study  was  done  by  Allen  and  Blascovitch  in  1996  and  was   conducted  over  2  years,  and  was  the  only  study  to  use  random  assignment  (albeit  it  wasn’t  shown   how  the  participants  were  randomized).    Allen  and  Blascovitch  (1996)  found  that  participants   matched  with  service  dogs  fared  better  in  terms  of  well-­‐being,  self-­‐esteem,  school  attendance  and   part  time  employment.  They  also  report  a  significant  decrease  in  paid  assistance  hours  (Allen  &   Blascovitch,  1996).   It  has  been  generally  accepted  that  service  dogs  help  disabled  individuals  by  performing  up   to  100  tasks  such  as  opening  and  closing  doors  (in  the  home  and  in  public),  picking  up  dropped  items   off  the  floor,  helping  clients  pay  for  things  while  shopping,  and  providing  stability  while  moving  from   sitting  to  standing  by  ‘bracing’.    Most  service  dog  organizations  have  lengthy  waitlists,  which  speaks   to  the  volumes  of  disabled  individuals  who  are  willing  and  anxious  to  obtain  service  dogs.    They  are   no  longer  a  trend;  service  dogs  have  been  helping  people  since  the  1970’s.    A  review  by  Winkle,   Crowe  and  Hendrixin  in  2011  found  that  most  research  done  so  far  on  service  dogs  is   methodologically  weak.    Specifically,  of  the  12  studies  they  reviewed,  there  was  one  small  (under  100   participants)  randomized,  controlled  trial,  six  cohort  studies  or  systematic  reviews  of  case  control  
  • 15.   12   studies,  four  case  control  studies  or  case  series  cohort  studies  with  concurrent  control  group,  and   one  expert  opinion.  From  this,  the  authors  of  the  review  advised  readers  to  be  cautious  of  the   conclusions  drawn  from  the  individual  studies.  That  being  said,  they  found  that  service  dogs  seem  to   have  a  positive  effect  on  socialization  and  community  inclusion  on  disabled  patients  in  several   environments  (Winkle  et  al.,  2011).    It  was  also  mentioned  that  service  dogs  seem  to  act  as  a  catalyst   for  conversation  and  greetings  from  strangers  (Hart  et  al.,  1987),  and  in  one  study,  one-­‐hundred   percent  of  the  respondents  (n=202)  reported  that  they  were  approached  more  in  public  when  their   service  dog  was  with  them  (Fairman  &  Huebner,  2000).  That  same  study  by  Fairman  and  Huebner   (2011)  found  that  dogs  act  as  emotional  supporters  and  made  participants  feel  more  secure  at  home   and  in  public.  Looking  at  more  measurable  terms,  two  studies  tracked  paid  assistance  time  by   caregivers  and  compared  those  changes  to  service  dog  ownership  (Allen  &  Blascovich,  1996;  Fairman   &  Huebner,  2000).    Allen  and  Blascovich  (1996)  found  that  participants  with  a  service  dog  decreased   their  need  for  a  paid  assistant  by  an  average  of  60  hours  in  2  weeks,  which  amounted  to  a  saving  of   $60,000  over  8  years  (average  span  of  a  working  dog’s  career).    Fairman  and  Huebner  (2000)  had   much  lower  numbers,  at  a  decrease  of  paid  assistance  by  2  hours  per  week,  resulting  in  a  $600  saving   annually.    Rinalta,  Matamoros  and  Sietz  (2008)  reported  no  significant  difference  in  paid  assistance   time  between  participants  with  and  without  service  dogs.  However,  it  was  reported  in  their  study   that  33%  of  participants  were  able  to  stop  using  at  least  one  assistive  device  (reacher,  walker,  etc)   since  obtaining  their  service  dog  (Rinalta  et  al.,  2008).    The  biggest  issues  reported  with  a  service  dog   partnership  was  the  cost  of  food  and  vet  bills,  grooming,  difficulties  with  poorly  trained  dogs  or   required  tasks  that  the  dog  avoided,  being  denied  access  by  store  owners  or  public  facilities,   strangers  stopping  to  pet  the  dog,  and  challenges  finding  housing  (Lane  et  al.,  1998;  Fairman  &   Huebner,  2000;  Rinalta  et  al.,  2008).  Another  study  found  that  the  distress  caused  from  ending  a   guide  dog  relationship  due  to  death  of  the  dog  or  the  dog  being  placed  with  a  new  handler  was  a   significant  stressor  for  the  disabled  person  (Nicholson,  Kemp-­‐Wheeler  &  Griffiths,  1995).         Allen  and  Blascovitch  (1996)  have  carried  out  the  only  randomized  controlled  trial  to  date.     The  study  was  conducted  with  48  participants  with  severe  and  chronic  ambulatory  disabilities  who   required  the  use  of  a  wheelchair.    Participants  were  matched  for  age,  sex,  marital  status,  race  and  the   nature  of  the  disability.  From  this,  24  pairs  were  created.  One  person  from  each  pair  was  put  in  the   experimental  group,  and  the  other  in  the  control  group.  Participants  in  the  experimental  group  were   paired  with  a  service  dog  one  month  after  the  study  began,  and  participants  in  the  control  group  got   service  dogs  13  months  after  the  study  began.  The  dependent  variables  listed  were:  self-­‐reported   assessments  of  psychological  well-­‐being,  internal  locus  of  control,  community  integration,  school   attendance,  part-­‐time  work  status,  self-­‐esteem,  marital  status,  living  arrangements  and  number  of   paid  and  unpaid  assistance  hours.  Data  collection  ran  every  6  months  for  a  2  year  period,  with  all   participants  completing  questionnaires  such  as  the  Spheres  of  Control  Scale,  the  Rosenberg  Self   esteem  Scale,  the  Affect  Balance  Scale,  and  the  Community  Integration  Questionnaire.  In  addition,  a  
  • 16.   13   custom  questionnaire  was  developed  to  include  questions  about  marital  status,  educational   achievements,  work  status,  living  arrangements  and  paid  and  unpaid  assistance  hours.    It  appears   that  this  study  utilized  private  trainers,  instead  of  working  with  a  service  dog  organization,  and  the   dogs  were  trained  for  6-­‐12  months  (significantly  lower  than  the  usual  24  month  training  that  most   service  dog  organizations  employ).  The  study  found  that  psychologically  (self  esteem,  internal  locus   of  control,  well-­‐being),  socially  (community  integration),  and  demographically  (school  attendance   and  part-­‐time  employment),  participants  in  the  experimental  group  fared  better  than  those  in  the   control  group  (Allen  &  Blascovich,  1996).  The  authors  report  that  the  only  effects  that  were  not   significant  were  living  arrangements  and  marital  status.  The  study  also  touts  the  importance  of   reducing  unpaid  assistance  hours,  as  the  burden  on  caregivers  (often  family  and  friends)  can  be   substantial.     A  common  report  from  disabled  individuals  with  service  dogs  is  that  their  dogs  act  as  social   facilitators.    Lane,  McNicholas,  and  Collins  (1998)  report  that  social  exclusion  can  be  a  prominent   issue  in  the  disabled  population,  especially  those  with  severely  limiting  mobility  issues  or  visual   impairments.    It  has  been  suggested  that  loneliness  can  increase  vulnerability  to  a  range  of  health   problems  (Lane  et  al.,  1998),  so  measures  to  mitigate  feelings  of  loneliness  and  social  exclusion  are   paramount  in  the  disabled  population.  Research  has  shown  that  being  accompanied  by  a  dog   increases  social  exchanges  with  strangers  in  the  able  bodied  population,  and  even  more  so  in  the   disabled  population  (Lane  et  al.,  1998).  It  has  often  been  reported  by  pet  owners  that  they  value  their   pets  immensely  and  feel  as  though  the  pets  are  part  of  the  family  (Lane  et  al.,  1998).    This  is  often   seen  in  the  mental  health  reports  of  injured  workers  on  claims  at  WorksafeBC,  where  the  workers   often  report  that  their  support  system  includes  their  pets.  In  fact,  it  is  part  of  the  mental  health  action   report  template  which  reads:  social  support  (family/marriage/friends/children/pets).    It’s  also  noted   by  a  senior  psychology  advisor  at  WorksafeBC  that  it  is  not  uncommon  for  workers  with  mental   health  claims  to  have  setbacks  in  their  progress  when  their  pet  dies  (as  shows  up  in  the  psychology   reports  by  the  attending  psychologist)  (Dr.  D.  Eveleigh,  personal  communication,  February  2015).       Lane  et  al.  (1998)  designed  a  study  to  test  for  the  following  theories:  dogs  acting  as  social   facilitator  by  encouraging  contact  with  strangers  and  enhancing  social  integration,  dogs  as  an   affectionate  relationship  above  and  beyond  the  working  relationship,  dogs  as  a  support  system   offering  emotional  support  and  esteem,  and  dogs  as  an  influence  on  self-­‐perceived  physical  health.   They  designed  their  questionnaire  to  assess  these  four  dimensions,  and  they  attempted  to  avoid   response  bias  by  adding  both  positively  and  negatively  phrased  questions.  They  obtained  fifty-­‐seven   completed  surveys  back,  and  they  were  surprised  to  find  that  thirty  percent  of  respondents  indicated   that  they  were  prompted  by  others  (vets,  family,  doctors,  and  friends)  to  obtain  their  service  dog   (Lane  et  al.,  1998).  Participants  indicated  that  the  most  important  tasks  performed  by  their  service   dog  was  retrieving  and  carrying  items  (84%),  opening  doors,  (40%),  companionship  (35%),  and   barking  on  command  (35%).    Their  main  motivations  for  obtaining  the  dog  was  hope  for  
  • 17.   14   independence  (70%),  companionship  (35%),  and  hope  for  increased  socialization  (23%).  Regarding   social  inclusion,  ninety-­‐two  percent  of  participants  indicated  that  people  often  stopped  to  talk  with   them  when  they  were  with  their  dog,  seventy-­‐five  percent  stated  that  they  had  made  new  friends   since  obtaining  their  service  dog,  and  thirty-­‐three  percent  reported  that  they  had  an  overall  better   social  life.  Participants  noted  that  they  found  the  casual  contact  with  strangers  the  most  valuable   change,  as  many  of  them  felt  excluded  previous  to  getting  paired  with  the  dog  (Lane  et  al.,  1998).   Many  participants  indicated  that  their  service  dogs  were  valued  family  members  (92%),  were  one  of   their  most  important  relationships  (72%),  and  felt  that  their  dog  was  more  important  as  a  friend   than  as  a  working  dog  (70%).    Many  participants  noted  that  they  wished  to  keep  the  service  dog  after   it  was  retired  (generally,  organizations  ‘lease’  the  dog  to  the  client,  with  the  legal  ownership  staying   with  the  organization  in  case  the  dog  needs  to  be  removed  from  the  client  for  reasons  of  abuse  or   neglect).  Seventy  percent  of  participants  reported  turning  to  their  dog  in  times  of  sadness,  and  fifty-­‐ nine  percent  confided  in  their  dog  with  their  problems.  The  strongest  findings  came  from  the   perceived  health  scales,  in  which  ninety-­‐seven  percent  of  participants  reported  feeling  more  relaxed   since  having  their  dog,  fifty-­‐one  percent  reported  worrying  less  about  their  health,  and  forty-­‐seven   percent  believed  that  their  health  had  improved  since  obtaining  their  dog.    Of  the  participants  who   reported  that  other  people  had  suggested  they  get  a  service  dog,  many  of  them  reported  that  they   wished  the  dog  was  more  reliable  in  its  work,  and  they  often  reported  that  the  dog  did  not  have  as   big  of  an  impact  on  their  lives  as  they  hoped.  They  were  more  likely  to  indicate  that  the  dog  was  more   trouble  than  they’re  worth,  and  they  gave  lower  ratings  on  the  scales  related  to  close  relationships   with  the  dog  and  perceived  improvement  on  health  (Lane  et  al.,  1998).  This  is  not  surprising,  since   working  with  a  service  dog  does  require  a  substantial  amount  of  extra  work,  such  as  feeding,   toileting,  grooming,  and  vet  care.  If  someone  was  pushed  into  acquiring  a  service  dog  that  they  didn’t   particularly  want,  it  may  follow  that  they  feel  resentment  towards  the  dog  and  the  extra  work  that   the  dog  requires.     Fairman  and  Huebner  (2000)  designed  a  study  to  look  at  the  physical,  emotional  social  and   economic  functions  of  service  dogs,  along  with  training  methods,  and  problems  encountered  with  the   service  dogs.  They  developed  a  31-­‐question  survey  and  had  202  participants  respond.  Participants   were  recruited  through  Canine  Companions  for  Independence:  a  large  service  dog  organization   based  out  of  Santa  Rosa,  California.    The  authors  report  that  from  an  occupational  therapy   perspective,  service  dogs  fall  into  the  category  of  ‘rehabilitation’,  in  which  the  goal  is  functional   independence  (Fairman  &  Huebner,  2000).    It  is  of  the  opinion  of  the  authors  that  occupational   therapists  should  be  involved  with  the  service  dog  industry.    They  don’t  believe  that  medical   practitioners  have  enough  information  about  service  dogs,  so  they  are  not  suggested  to  patients  even   though  they  may  benefit  immensely  from  them.    Similarly,  service  dog  organizations  aren’t  experts  in   physical  disability,  and  therefore  would  benefit  from  having  an  occupational  therapist  involved   whom  could  help  explain  the  functional  needs  of  the  disabled  person.  From  that,  the  training  of  the  
  • 18.   15   dog  could  be  tailored  more  specifically  for  the  disabled  person.  The  questionnaire  (Fairman  &   Huebner,  2000)  was  designed  from  an  occupational  therapy  setting  and  included  the  following  5   areas  of  investigation:       1. Based  on  Occupational  Therapy’s  Uniform  Terminology,  what  functional  assistance  do   service  dogs  provide?   2. Do  service  dog  owners  receive  emotional,  social,  and/or  economic  assistance  from  their   service  dogs?   3. What  training  on  service  dog  utilization  is  received  by  consumers?   4. What  problems  do  owners  experience  with  their  service  dogs?   5. Are  service  dog  owners  satisfied  with  their  service  dogs?       Participants  responded  to  questions  on  a  5  point  scale,  with  1  being  definitely  false  and  5  being   definitely  true.    Respondents  indicated  4  or  5’s  in  response  to  “I  feel  safer”  (91%),  “my  independence   has  increased”  (88.4%),  and  “I  feel  more  in  control  of  my  life”  (83.1%).    One-­‐hundred  percent  of   participants  indicated  that  they  were  approached  more  in  public  when  they  were  accompanied  by   their  dog.  Seventy-­‐seven  percent  of  participants  stated  that  it  is  easier  for  them  to  leave  their  homes   with  their  service  dog.  Financially,  seventy-­‐five  percent  reported  that  they  spend  a  maximum  of   $1000  per  year  on  food  and  vet  bills.    Additionally,  thirty-­‐two  percent  reported  getting  financial  aid   for  these  costs  from  either  vet  donations  or  government  dog-­‐allowance  funds.    Participants  reported   a  decrease  in  paid  assistance  by  2  hours  a  week,  and  unpaid  assistance  by  6  hours  a  week.  In  regards   to  a  partnership  with  an  occupational  therapist,  eighty-­‐two  percent  believed  that  this  would  be   beneficial  in  the  initial  client  training  and  partnership  stage  with  the  dog.  The  largest  problem   reported  by  the  respondents  was  physical  maintenance  of  the  dog  (grooming,  bathing,  nail  clipping).   Less  problematic,  but  still  mentioned  was  difficulties  controlling  the  dog,  especially  in  public  and   when  off  leash,  strangers  petting  the  dog  while  it  is  working,  and  access  issues  (being  denied  entry   with  the  dog  to  restaurants,  stores,  etc).    Problems  aside,  eighty-­‐two  percent  of  participants  reported   being  extremely  satisfied  with  their  service  dogs.     A  study  published  in  the  American  Journal  of  Occupational  Therapy  looked  at  the  potential   benefits  of  service  dogs  as  ‘assistive  aids’  for  people  with  disabilities  (Camp,  2001).  The  authors  note   that  up  to  seventy-­‐five  percent  of  recommended  assistive  devices  are  abandoned  by  clients,   highlighting  the  importance  of  effective  forms  of  assistive  technology  (Camp,  2001).    When  used   properly,  assistive  devices  have  been  shown  to  increase  control  and  independence  in  all  occupational   performance  areas  (Camp,  2001).  In  Japan,  under  the  Basic  Act  for  Disabled  Persons,  service  dogs  are   considered  welfare  equipment,  and  are  considered  a  medical  intervention  if  they  were  recommended   and  received  by  medical  rehabilitation  experts  (Shintani,  Senda,  Takayanagi,  Katayama,  Furusawa,  
  • 19.   16   Okutani,  Kataoka  &  Ozaki,  2010).  Camp  ran  a  qualitative  study,  interviewing  five  service  dog  paired   clients,  asking  them  the  five  following  open-­‐ended  questions:     1. Tell  me  about  owning  a  service  dog   2. How  is  the  service  dog  used  as  an  adaptive  strategy  to  increase  independence  in   occupational  performance?   3. What  perceived  benefits  does  the  service  dog  provide  for  the  owner?   4. What  perceived  drawbacks  does  the  service  dog  have  for  the  owner?   5. What  is  the  meaning  of  the  interaction  between  person  and  service  dog  for  the  owner?     Participants  reported  that  their  service  dogs  were  used  as  an  adaptive  strategy  by  compensating  for   physical  defects  such  as  strength,  motor  control,  range  of  motion  and  endurance  (Camp,  2001).    The   dogs  helped  with  bracing,  opening  doors,  turning  lights  on  and  off,  and  retrieving  items.     Respondents  also  stated  that  their  dogs  allowed  for  increased  participation  in  the  community  and   with  hobbies  they’d  previously  given  up  (wheelchair  sports  for  one  client).  It  was  also  reported  that   they  gained  independence,  self-­‐esteem,  security,  social  contact,  fun  and  new  skills.  In  terms  of   drawbacks,  participants  reported  grooming,  toileting,  feeding  and  vetting  as  the  largest  drawbacks,   which  is  consistent  with  responses  in  other  studies.    Participants  mentioned  increased  independence   as  one  of  the  largest  benefits,  stating  that  not  having  to  rely  on  caregivers  for  as  much  help  was  a   huge  relief  for  them.    Their  improved  sense  of  autonomy  since  obtaining  the  service  dog  was   mentioned  as  an  important  factor  in  the  ‘meaning  of  the  interaction  between  person  and  service  dog’.     Having  the  dog  watch  over  them  and  look  out  for  them  was  something  that  the  author  noted  that   wasn’t  in  the  previous  literature  on  service  dogs.     PSYCHIATRIC  SERVICE  DOGS       According  to  the  Americans  with  Disabilities  Act  (ADA),  for  someone  to  use  a  psychiatric   service  dog,  that  person  must  have  a  psychiatric  impairment  that  substantially  limits  him/her  from   one  or  more  major  life  activities.  Psychiatric  service  dogs  have  been  increasing  in  popularity  over  the   last  15  years,  with  PTSD  dogs  and  Autism  dogs  receiving  a  lot  of  media  attention.  In  the  last  several   years,  researchers  have  begun  investigating  the  potential  benefits  of  service  dogs  for  psychiatric   injuries.  Of  particular  interest  are  military  veterans  with  posttraumatic  stress  disorder.  There  have   been  a  handful  of  studies  on  this  subject,  with  most  studies  consisting  of  surveys  which  have  been   criticized  for  lacking  scientific  rigor.    It  has  been  stated  that  dogs  benefit  people  with  PTSD  by   increasing  feelings  of  safety  and  security,  providing  non-­‐judgmental  support,  decreasing  loneliness   and  depression,  and  helping  reintegrate  into  society  (Taylor  et  al.,  2013;  Stern  et  al.,  2014;  Yount  et   al.,  2012).  It  is  suggested  that  the  benefits  are  due  to  increased  levels  of  Oxytocin  that  can  be  released  
  • 20.   17   when  having  a  positive  interaction  with  a  dog  (Yount  et  al.,  2013).  The  biggest  tasks  that  psychiatric   service  dogs  seem  to  assist  people  with  is  support,  whether  it’s  emotional  support,  social  facilitation   or  increasing  feelings  of  safety.  These  are  commons  themes  that  reoccur  in  the  literature  and  are   often  stated  as  highly  beneficial  to  participants.       Military  Settings       In  2009,  American  Military  officials  met  with  animal-­‐assistance  organizations  at  the  animal-­‐ assisted  therapy  summit  in  Virginia  to  discuss  implementing  animal-­‐assisted  therapy  in  the  military   (Rubenstein,  2012).    In  military  settings,  dogs  are  used  in  three  main  ways:  service  dogs  for  injured   soldiers  and  veterans,  therapy  dogs  who  are  sent  into  combat  zones  to  help  with  combat  and   operation  stress  control,  and  therapy  dogs  to  help  veterans  with  PTSD  and  other  mental  health  issues   (Ritchie  &  Amaker,  2012).  Combat  and  operational  stress  control  (COSC)  teams  have  been  used  in  the   American  military  since  1992,  but  in  2007,  the  Office  of  The  Army  Surgeon  General  looked  at  adding   two  dogs  to  the  COSC  teams.    Two  black  Labrador  retrievers,  Boe  and  Budge,  travelled  to  Iraq  as  the   first  canine  members  of  the  COSC  team.  Because  a  veterinarian  is  deployed  with  other  canine  teams   (explosive  dogs,  military  police  dogs),  the  health  of  the  COSC  would  be  looked  after  by  the  vet  already   on  site.  Boe  and  Budge  worked  a  total  of  24  months  in  Iraq.  The  dogs  were  primarily  used  as  an   icebreaker  between  soldiers  and  health  care  providers,  to  encourage  open  communication  and   reduce  the  stigma  of  ‘getting  help’.    When  they  returned,  Boe  seemed  to  be  suffering  from  some   trauma  of  her  own,  so  received  6  weeks  of  treatment  and  is  now  working  with  Soldiers  with  mild   traumatic  brain  injuries.  The  next  set  of  dogs  was  sent  to  Afghanistan  in  2010,  and  were  still  there   when  the  paper  was  published  in  2012.       Ritchie  and  Amaker  (2012)  report  that  at  the  Walter  Reed  Army  Medical  Centre,  many   occupational  therapists  bring  in  their  own  personal  dogs  to  interact  with  the  soldiers.  They  state  that   the  soldiers  who  were  tired  of  the  constant  human  attention  responded  well  to  the  interactions  with   the  dogs.    Walter  Reed  is  known  for  having  several  animal-­‐assisted  therapy  programs  already  in   place,  such  as  Specialized  Therapy  K-­‐9  program,  the  Warrior  Transition  Brigade  occupational   therapy  work  and  education  program,  and  the  Washington,  DC  Humane  Society  Warrior  in   Transition  Behavior  and  Grooming  Training  program  (Watkins,  2012).     Ritchie  and  Amaker  (2012)  visited  Vet  Dogs  and  National  Education  for  Assistance  Dog  Services  to   talk  with  soldiers  suffering  from  PTSD  who  had  acquired  service  dogs,  and  the  soldiers  reported   benefits  such  as  reduction  in  medications,  less  social  phobia  and  agoraphobic  behaviours,  aiding  with   stress  relief  following  nightmares,  and  increased  family  bonding.    In  2008,  social  worker  and  service   dog  trainer,  Rick  Yount,  created  a  program  in  which  veterans  with  PTSD  train  service  dogs  for  other   veterans  in  need  (Yount  et  al.,  2012).    This  program,  Paws  for  Purple  Hearts,  has  had  over  200   military  members  participate  in  the  service  dog-­‐training  program.  Five  service  dogs  have  graduated  
  • 21.   18   from  the  program  and  have  been  placed  with  veterans,  and  two  military  members  have  become   service  dog  trainers  and  are  pursuing  jobs  in  the  field.    Two  years  later,  Yount  was  invited  to  the   National  Intrepid  Center  of  Excellence  at  the  Walter  Reed  National  Military  Medical  Center  to  create  a   service  dog-­‐training  program.  The  program,  Warrior  Canine  Connection,  has  had  eighty-­‐five  military   members  involved  by  2012.  Yount  spoke  at  the  2009  Veterans  Administration  National  Mental   Health  Conference  and  reported  the  following  benefits  of  service  dogs  for  veterans:  increased   patience,  impulse  control,  emotional  regulation,  ability  to  display  affection,  assertiveness  skills,   decreased  depression,  startle  response,  pain  medication  and  stress  levels  (Yount  et  al.,  2012).  These   findings  were  anecdotal  reports  by  clinicians,  program  instructors  of  animal  assisted  interventions,   and  veterans.       In  April  of  2011,  the  Office  of  The  Surgeon  General  Rehabilitation  and  Reintegration  Division   released  OTSG/MEDCOM  Policy  Memorandum  11-­‐030  (Watkins,  2012),  which  recognized  the  role   that  dogs  play  in  assisting  healthcare  professionals  in  many  rehabilitation  settings,  including  combat   and  operational    stress  control.    The  memo  outlines  the  role  of  animal-­‐assisted  therapy  and  animal-­‐ assisted  activity  dogs  in  combat  and  operational  stress  control  units,  and  throughout  the  battle  space,   and  designates  the  Army  occupational  therapists  at  the  handlers  for  these  dogs.    Due  to  the  growing   interest  in  service  dogs  and  animal-­‐assisted  therapy  and  animal-­‐assisted  activity  dogs  for  Soldiers   and  Veterans,  the  Deputy  Assistant  Secretary  of  Defense  for  Wounded  Warrior  Care  and  Transition   Policy  held  a  Department  of  Defense  service  dog  development  meeting  in  March  of  2011.    The   purpose  of  the  meeting  was  to  have  clear  guidelines  for  Wounded  Warriors,  healthcare  providers,   and  military  staff  regarding  service  dogs,  as  the  military  is  not  required  to  abide  by  ADA  laws   (Watkins,  2012).  It  should  be  noted  that  Canada  does  not  have  a  federal  disabilities  act.  It  seems  that   the  military  is  recognizing  and  responding  to  the  overwhelming  reports  by  veterans  that  dogs  are   helpful  in  their  recovery  from  physical  and  psychological  injuries.       One  study  involving  twenty-­‐four  wounded  soldiers  with  various  illnesses  and  disabilities   who  were  attending  an  Occupational  Therapy  Life  Skills  program  found  that  anecdotally,  participants   were  eager  to  work  with  the  therapy  dogs,  stated  they  were  pleased  with  the  experience,  and  were   sad  to  see  it  end  (Beck,  Gonzales,  Sells,  Jones,  Reer,  Wasilewski  &  Zhu,  2012).    That  being  said,  no   significant  differences  were  found  (pretest,  posttest,  non  randomized  study).    Participants  were   assigned  to  one  of  two  groups:  the  OT  life  skills  program,  or  the  OT  life  skills  program  plus  animal   assisted  therapy.    Participants  were  tested  three  times:  baseline,  post  intervention  (four  weeks  after   baseline)  and  follow-­‐up  (eight  weeks  after  baseline).    The  measurement  tools  included:  Profile  of   Mood  States,  Perceived  Stress  Scale,  Connor-­‐Davidson  Resilience  Scale,  Fatigue  Scale,  Functional   Status  Questionnaire,  and  The  Occupational  self  Assessment.    The  participants  assigned  to  the  test   group  spent  thirty  minutes  after  each  OT  session  with  a  therapy  dog  team  (dog  and  handler)  on  a  one   on  one  basis.    The  animal  assisted  therapy  included  asking  the  dog  to  complete  five  commands,  and   then  spending  the  remaining  time  doing  what  the  participant  wished  with  the  dog  (going  for  a  walk,