2. Company Overview / System
Phase 1: Systems Planning
Phase 2: Systems Analysis
Phase 3: Systems Design
Phase 4: Systems Implementation
Phase 5: Systems Operation, Support, and Security
3. Royal Saint Lucia Police Force
Current System – Crime Management System (CMS)
Proposed Addition to System – Evidence (Exhibit) Module
4.
5. To provide a professional policing service and
in partnership with all communities to create
a safer environment for all people in St.
Lucia.
6.
7. Systems Request Form
Date: June 17, 2015 Department: Systems Analysis & Design Team 2
Submitted by: Stephanie Bolling Location: Online
Title: Vice leader Email: sbolling7435@monroecollege.edu
REQUEST FOR: URGENCY:
[ ] Correction of system issue [ ] Immediate attention required
[ ] System enhancement [ ] Handle in normal priority sequence
[x] New system [ ] Defer until new system is developed
DESCRIPTION OF REQUEST: (Attach additional documents if necessary)
A database for an evidence (exhibit) module, which will be independent of the Crime
Management System. The Evidence module will inter connect via Application Protocol Interface
(API). ). The database will be stored on the RSLPF file server and the API will inter connect to
the Crime Management System via a Virtual Private Network (VPN) through the already
existing internet service.
(To be completed by the Information Technology Department)
[ ] Approved Assigned to IT contact person:
[ ] Modified (see attached notes) User:
[ ] Rejected (see attached notes) Urgency code (1 low to 5 high)
Date: Action:
10. Functions or RSLPF – Protect & Serve
What is the Problem?
What is the Solution? – EVIDENCE EXHIBIT MODULE
What are the Barriers? – Financing, Time Etc.
11.
12. Nine experienced users took the survey.
There was a total of 28 questions within the survey.
The questions where based on obtaining information for the
project
The reason for the interview/survey.
13. The purpose of the Data
Flow Diagram.
The flow of the diagram.
The new idea.
14. Contains different tables
Describes what each table contains
Explains the purpose of the dictionary
23. Setup/Development: Cost $0
Acquisition Costs And Equipment: Cost $0
Operating Cost: Cost $0
Maintenance Cost: 5 desktop PC USD 1356.95 (ECD 3677.33),
2 TB hard drive upgrade USD 738.00 (ECD 2000.00)
Training Cost: Meals - US$ 2,214.02 or EC$ 6000.00
Training - US$1,859.78 or EC$5,040.00
Cost EC$11,040.00
Reconfiguration costs; Environmental impact costs; Security costs; Financing costs
Total Cost: USD 5,430.74 (ECD 14,717.33)
24. Greater efficiency.
Better and reliable record system.
Easier and quicker processing (search and
retrieve).
Greater credibility.
Better transparency and accountability.
Easier court file development.
31. Backup Policies: Daily with once a year full backup
Backup Media: 2nd Mirroring server and 30 tapes per
server. (6 weeks cycle)
Backup Storage and Location: Tapes (100m away),
Mirroring server & full backup tapes (2 miles away)
Retention Periods: daily backups (6 weeks) & full backup
(1 year)
32.
33. Assists when there are technical difficulties.
Available for 24 hours everyday.
A team is available for severe issues.
36. ROYAL SAINT LUCIA POLICE FORCE. (n.d.). Retrieved July 26, 2015, from http://www.rslpf.com/
Rosenblatt, H. (2014). Systems analysis and design (Tenth edition, Instructor's ed.). Boston, MA:
Course Technology, Cengage Learning.
Editor's Notes
Good evening, we are Group 2, presenting our project RSLPF Criminal Evidence Exhibit Module, the acronyms stand for Royal Saint Lucia Police Force. Our group consists of: Trackera Davis – group leader, myself, Stephanie Bolling- Vice Leader, Joshua Cammie, and Adam Bromfield.
The topics we will be covering today in our presentation, will be the deliverables in :
Phase 1 – Systems Planning presented by Trackera Davis
Phase 2: Systems Analysis – presented by Adam Bromfield
Phase 3: Systems Design – presented by Joshua Cammie
Phase 4: Systems Implementation – presented by myself, Stephanie Bolling and we each will take a deliverable to present in
Phase 5: Systems Operation, Support, and Security.
Good Evening I will presenting to you at this time the deliverables in Phase Four of our project, which is Systems Implementation
We have developed our architecture
We have formulated our processing strategy;
Interviewed.. and consulted with the main users and technicians.
NOW WE ARE READY TO:
TEST
TRAIN
CONVERT &
EVALUATE
I always thought, testing was done in a separate test environment that simulates what’s done in production. But finding out in class discussions, some may choose to perform testing while in production. In either case,
In the testing environment, there will be a series of tests done to ensure that the Evidence Module is:
Integrable (In’te gra’ble ), debugged and validated.
It is tested to ensure it can withstand different types and levels of stress and that the parallelism (para·llel·ism) of the Evidence Module and the Crime Management System functions well together.
Last but not least it should be tested for User Friendliness, to make sure that the user interface is not difficult to understand and the screens are easy to maneuverer through.
After our testing, we are to document and review the results, make the necessary corrections and REPEAT…
Testing and modifying again and again for accuracy in this test environment, until we are sure of success in the production environment.
We are now ready to review the teams actions in the test environment and sign off on our completed tests.
Training is a key element in for all the users so that they will be thoroughly knowledgeable in how to use the new Evidence Module. Even though, they can’t break it, training before use cuts down on any downtime in production.
Scheduling Importance - There must be advanced notice of the training schedule to ensure there is as close to 100% attendance, as possible.
TRAINING MATERIALS should be taken From an overall consensus of user interviews, when asked “what type of training materials they would like to see”, this way, the training materials will be produced to enhance the training and ensure cohesiveness of the learning process.
USER SPECIFIC –
The users roles should be considered in scheduling the training sessions and the type of materials utilized. Everybody does not need to learn everything. There are different users and different levels of usage. And the training should reflect the job that the user needs to perform.
Have we done our job? How well have we met the objectives given? How effectively did the project run? These are just a few questions that will be answered in our post-implementation evaluation of our Evidence Module, to evaluate:
how successfully the project objectives have been met
How easy was the implementation and transition and….
how effective the project management practices were in keeping the project on track.
Getting an “A” in questions like these or even getting a less desirable grade (along with some constructive criticism) ….will help us to excel in future projects.
Some years ago, I had the privilege of heading up a project to implement a new system for a well known company in tracking the approvals of management to release lost/damaged shipments for large companies…the most important part of working out the “kinks” (as I call them) was filling out that support ticket.
The support ticket shows when and where the problems are occurring and how often. And by using the tickets filled out by the users accurately, that is putting in the type of error received, what tasks was performed when the error occurred, and how many times they saw the errors are just some of the information needed to track an issue so that it can be rectified.