Managing a dispersed workforce isn't easy, but it’s definitely not impossible. With independent workers everywhere around the globe, more businesses are sending jobs to overseas staff leasing firms.
2. Managing a remote workforce can be
a challenge, but with good
management, an offshore team can
actually outperform in-house groups.
3. The global phenomenon of
outsourcing is propelling staffing into
a different direction. With
independent workers everywhere
around the globe, more businesses
are sending jobs to overseas staff
leasing firms.
4. Seven Tips to Manage an Offshore
Staff Leasing Workforce
Take advantage of mobile communication tools
Instant messaging
Video conference
Teleconference
Web conference
Online collaboration tools (usually hosted in the
cloud)
Mobile communication platforms
5.
6. Do not play the role of customer
Most staff leasing models has the
service recipient as a client
company, so that makes the end user
technically the offshore team’s
customer. Implementing this concept to
your management setup is a mistake
because it creates an artificial layer
between the leased staff and the client
company.
7.
8. Celebrate success and give compliments
Sincere and honest praises lets
employees know their efforts are
appreciated. Confirmation of good
performance from managers also
makes them more confident to work.
Even though staff leasing companies
may have their own reward system,
rewarding your teams is an established
team building technique.
9. Know when to give constructive feedback
Creating a healthy working relationship
also involves differentiating high-quality
work from poor-quality performance.
Don’t be nice all the time and know when
to criticize when needed. Always provide
feedback in private and escalate the
concern to the offshore manager so
they’re involved and stay in the loop.
10.
11. Don’t assume anything
Expect that your overseas team won’t
always express their concerns. They
might not even bring up critical problems
until it’s too late to remedy them.
Request reports on the status of projects,
and probe issues that have the potential
to be risks.
12. Don’t micromanage
Work with the offshore leadership if you want
something changed or want to implement
new systems. Micromanaging each project
or employee is time consuming and often
unnecessary. Integrating your new ideas
through the managers creates a more
organized workflow and ensures work
requests are completed to specification.
13. Make them feel part of the team
Give your leased personnel information and
updates about how things are in the
organization. Be transparent and make them
feel you’re all in this together. Managing a
dispersed workforce isn't easy, but it’s
definitely not impossible. Keep your team
dedicated about their work to they deliver
top-quality output.