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Pravartak December 15 - February 16 Volume X Issue 4
Importance of Enterprise Risk Management in Life
Insurance Sector
This Paper describes the landscape of Enterprise Risk
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LQ WKH FRXQWULHV ZKHUH 6ROYHQF,,
framework is applicable in the developed market and where
the Indian Insurance Market is currently placed in this regard.
The paper further describes the future of ERM in India and what
could be the success factors in its implementation.
Why Risk Management is required
Risk is present everywhere in all walks of life; this is particularly
more true in the life insurance business which deals in the
management of risk of its policyholder against his/her early
death, living longer than anticipated( longevity risk) or
movement of interest rates adversely than required to be meet
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¿[HG OLDELOLW LQ IXWXUH ,Q WKLV SURFHVV RI
managing the risks of policyholders, life companies themselves
expose to these risks. These risks are priced in a form of a
premium; however the adverse variability of actual experience
of parameters such as mortality, lapses, interest rates etc used
in the pricing could leads adverse risk for insurance companies.
It is therefore important to manage these risks so that the
losses due these adverse movements can be minimized. In
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RI WKH RWKHU DGYDQWDJHV RI ULVN PDQDJHPHQW DUH
x Better risk transfer
x Understanding of linkage between business growth risk
and return.
x Better allocation of capital
x Improve valuation of the company
x Reduce earnings volatility
x Increase shareholder value addition etc.
x Why Risk Management Now
2008 economic crisis accelerated the pace of development of risk
management (ERM) in a similar way the “Great Depression” in
V OHG WR WKH GHYHORSPHQW RI PDFUR HFRQRPLFV E SXEOLFDWLRQ
of the book “General Theory of Employment, Interest and
Money” by John Maynard Keynes. The idea by Keynes was to
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RI WKH UHDVRQV RI  HFRQRPLF FULVLV ZHUH

 7KH $XWKRU  6RQMDL .XPDU LV FXUUHQWO
Vice President (Business Risk) at Aviva
India Life Insurance Company Limited.
He can be reached at
sonjai_kumar@hotmail.com
Leaving aside the colloquialism
of the corporate world, the
notion of a VUCA world does well
describetherealitiesofoperating
and building businesses in
today’s challenging world.
It is no longer enough to
take a silo approach to risk
management focusing only on
a couple of key risk factors or
simply local factors.
Sonjai Kumar *
Disclaimer: Views expressed in this
article are mine and not necessarily of
my employer
10 Pravartak December 15 - February 16 Volume X Issue 4
x Overall control failure
x Failure of the Board Room
x Too innovative products
x Easy available credit
x 3RRU ¿QDQFLDO XQGHUZULWLQJ
Though the 2008 Economic crisis has led to
hastening of use of risk management tools,
the work on risk based capital where good risk
management helps in improving the capital
position of the Company started some eight
to ten years before the economic crisis. This
indicates that world had started moving towards
reward of risk management much before the
economic crisis.
The post crisis 2008, many papers were written
on the possibility of future recurrence of such
crisis, however, it has been concluded that no
risk management can totally prevent another
crisis but it can prepare
the world better to reduce
its adverse impact or delay
the crystallization of risk in
a similar way no economic
theory can lead to insulation.
What is ERM?
Risk management is in
existence in insurance sector
for 100s of years. Life insurance companies are
managing mortality, longevity, interest rate,
expense and lapse risk for many of years,
however the risk management tools utilized
used to be in silo, that is, risk management was
limited to few people or few departments.
On the contrary, ERM is an integration of risk
strategy and risk management across the
company. The Board at the top of the ladder
is owners of risk policies implemented by
CRO. Risk objective are fully built into every
function head and they are evaluated on those
risk objective apart from other objective of
the company. This way it is ensured that risk
objective and risk culture moves down to the
DNA of the organization to fully integrate risk
management across the Organization.
Instead of defensive control oriented approach
of downside risk and earning volatility under
silo approach, the idea of ERM is to optimize
business performance by optimal allocation of
resource through risk based decision making
to make risk management as an offensive
tool. The biggest advantage of ERM is to give
GLYHUVL¿FDWLRQ HIIRUW WR FRPSDQ WKURXJK
correlation of risks to encourage various risks
taking ability.
Transition into ERM
The transition of the world is towards ERM where
CRO is becoming an important position in the
¿QDQFLDO LQVWLWXWLRQ 52 KDV D ELJ UROH WR SOD
in the implementation of the Risk Management
frame work. In 2015 in UK, “CRO insurance
survey” was conducted by Ernst and Young has
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DQG UHLQVXUDQFH ¿UPV ZHUH LQWHUYLHZHG
1. The standing of CRO’s is consistently
increasing across market, however
views on CRO role and its
evaluation is differ.
2.  RI WKH ¿UPV KDYH
formalized their systems of
governance around three
“lines of defence” but no
WZR ¿UPV DUH LGHQWLFDO
 Regulatory intrusiveness
and uncertainty has been
and will continue to be a “distraction”
to the CRO role.
4. 76% of CRO state that Own Risk
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Importance of Enterprise Risk Management in Life Insurance Sector

  • 1. )RU 3ULYDWH &LUFXODWLRQ 2QO 'HFHPEHU )HEUXDU 9ROXPH ; ,VVXH 0DJD]LQH IRU ,QVXUDQFH 3UDFWLWLRQHUV 1DWLRQDO ,QVXUDQFH $FDGHP 3XQH 6WXGHQWV¶ ,QLWLDWLYH (QWHUSULVH 5LVN 0DQDJHPHQW (QWHUSULVH 5LVN 0DQDJHPHQW ,PSRUWDQFH RI (QWHUSULVH 5LVN 0DQDJHPHQW LQ /LIH ,QVXUDQFH 6HFWRU 6RQMDL .XPDU (QWHUSULVH 5LVN 0DQDJHPHQW $ +ROLVWLF )UDPHZRUN 5DNHVK 0LWDO $ 3UDJPDWLF DSSURDFK WR (QWHUSULVH 5LVN 0DQDJHPHQW /HDUQLQJ 5XFKL $JDUZDO
  • 2. Pravartak December 15 - February 16 Volume X Issue 4 Importance of Enterprise Risk Management in Life Insurance Sector This Paper describes the landscape of Enterprise Risk 0DQDJHPHQW (50
  • 3. LQ WKH FRXQWULHV ZKHUH 6ROYHQF,, framework is applicable in the developed market and where the Indian Insurance Market is currently placed in this regard. The paper further describes the future of ERM in India and what could be the success factors in its implementation. Why Risk Management is required Risk is present everywhere in all walks of life; this is particularly more true in the life insurance business which deals in the management of risk of its policyholder against his/her early death, living longer than anticipated( longevity risk) or movement of interest rates adversely than required to be meet KLV SROLFKROGHU¶V
  • 4. ¿[HG OLDELOLW LQ IXWXUH ,Q WKLV SURFHVV RI managing the risks of policyholders, life companies themselves expose to these risks. These risks are priced in a form of a premium; however the adverse variability of actual experience of parameters such as mortality, lapses, interest rates etc used in the pricing could leads adverse risk for insurance companies. It is therefore important to manage these risks so that the losses due these adverse movements can be minimized. In VRPH PDUNHW ULVN PDQDJHPHQW LV UHTXLUHG E UHJXODWRU 6RPH RI WKH RWKHU DGYDQWDJHV RI ULVN PDQDJHPHQW DUH x Better risk transfer x Understanding of linkage between business growth risk and return. x Better allocation of capital x Improve valuation of the company x Reduce earnings volatility x Increase shareholder value addition etc. x Why Risk Management Now 2008 economic crisis accelerated the pace of development of risk management (ERM) in a similar way the “Great Depression” in V OHG WR WKH GHYHORSPHQW RI PDFUR HFRQRPLFV E SXEOLFDWLRQ of the book “General Theory of Employment, Interest and Money” by John Maynard Keynes. The idea by Keynes was to SUHYHQW DQRWKHU JUHDW GHSUHVVLRQ IURP KDSSHQLQJ DJDLQ 6RPH RI WKH UHDVRQV RI HFRQRPLF FULVLV ZHUH 7KH $XWKRU 6RQMDL .XPDU LV FXUUHQWO Vice President (Business Risk) at Aviva India Life Insurance Company Limited. He can be reached at sonjai_kumar@hotmail.com Leaving aside the colloquialism of the corporate world, the notion of a VUCA world does well describetherealitiesofoperating and building businesses in today’s challenging world. It is no longer enough to take a silo approach to risk management focusing only on a couple of key risk factors or simply local factors. Sonjai Kumar * Disclaimer: Views expressed in this article are mine and not necessarily of my employer
  • 5. 10 Pravartak December 15 - February 16 Volume X Issue 4 x Overall control failure x Failure of the Board Room x Too innovative products x Easy available credit x 3RRU ¿QDQFLDO XQGHUZULWLQJ Though the 2008 Economic crisis has led to hastening of use of risk management tools, the work on risk based capital where good risk management helps in improving the capital position of the Company started some eight to ten years before the economic crisis. This indicates that world had started moving towards reward of risk management much before the economic crisis. The post crisis 2008, many papers were written on the possibility of future recurrence of such crisis, however, it has been concluded that no risk management can totally prevent another crisis but it can prepare the world better to reduce its adverse impact or delay the crystallization of risk in a similar way no economic theory can lead to insulation. What is ERM? Risk management is in existence in insurance sector for 100s of years. Life insurance companies are managing mortality, longevity, interest rate, expense and lapse risk for many of years, however the risk management tools utilized used to be in silo, that is, risk management was limited to few people or few departments. On the contrary, ERM is an integration of risk strategy and risk management across the company. The Board at the top of the ladder is owners of risk policies implemented by CRO. Risk objective are fully built into every function head and they are evaluated on those risk objective apart from other objective of the company. This way it is ensured that risk objective and risk culture moves down to the DNA of the organization to fully integrate risk management across the Organization. Instead of defensive control oriented approach of downside risk and earning volatility under silo approach, the idea of ERM is to optimize business performance by optimal allocation of resource through risk based decision making to make risk management as an offensive tool. The biggest advantage of ERM is to give GLYHUVL¿FDWLRQ HIIRUW WR FRPSDQ WKURXJK correlation of risks to encourage various risks taking ability. Transition into ERM The transition of the world is towards ERM where CRO is becoming an important position in the ¿QDQFLDO LQVWLWXWLRQ 52 KDV D ELJ UROH WR SOD in the implementation of the Risk Management frame work. In 2015 in UK, “CRO insurance survey” was conducted by Ernst and Young has IROORZLQJ ¿QGLQJV ZKHQ 52V RI OLIH QRQOLIH DQG UHLQVXUDQFH ¿UPV ZHUH LQWHUYLHZHG 1. The standing of CRO’s is consistently increasing across market, however views on CRO role and its evaluation is differ. 2. RI WKH ¿UPV KDYH formalized their systems of governance around three “lines of defence” but no WZR ¿UPV DUH LGHQWLFDO Regulatory intrusiveness and uncertainty has been and will continue to be a “distraction” to the CRO role. 4. 76% of CRO state that Own Risk DQG 6ROYHQF $VVHVVPHQW 256$
  • 6. adds value to their organization but HI¿FLHQF HIIHFWLYHQHVV DQG HPEHGGLQJ remains a challenge. 5. People and skill set remain key priorities for investment. The capital determination in banking sector is done based on risk based capital under Basel- II/III norm in a similar way in insurance sector XQGHU 6ROYHQF ,, LQ (XURSHDQ FRXQWULHV DUH implemented where capital determination is based on risk based capital. Instead of defensive control oriented approachofdownsideriskandearning volatility under silo approach, the idea of ERM is to optimize business performance by optimal allocation of resource through risk based decision making to make risk management as an offensive tool. ,PSRUWDQFH RI (QWHUSULVH 5LVN 0DQDJHPHQW LQ /LIH ,QVXUDQFH 6HFWRU Pravartak
  • 7. 11Pravartak December 15 - February 16 Volume X Issue 4 Risk Based Capital The historic method of capital determination for solvency purpose in insurance companies were based on solvency-I method using formula (x% of Reserves+ y% of sum at risk, where x and y different for different product line). In this approach two different companies with similar products, strategy, management, business volume would have similar capital requirement even if one company is with very good risk management while other with not so good risk management. This is because the formula does not allow use of good risk management in the calculation of solvency capital, though there could be some second order effect due to good experience resulting from risk management efforts. 6R LQ WKLV DSSURDFK WKHUH LV YHU OLWWOH LQFHQWLYH on capital saving due to good risk management. Ideally, poorly risk managed companies should have more risk, more chances of losses and therefore should have higher capital requirement to meet extra loses. Therefore, in risk based capital, capital is calculated based on ULVN SUR¿OH RI WKH /LIH RPSDQLHV 6R D EHWWHU risk managed company will have lower capital requirement as compare to poorly risk managed company. Therefore solvency-II provides incentive to invest in risk management. Risk based capital is calculated using value at risk (VaR) methodology. This is a statistical tool where VaR is calculated as maximum loss to the company in a given time frame and within certain level of probability. This time frame could be one day or one year or any other period as desired and SUREDELOLW OHYHO FRXOG EH RU DQ level required for the purpose. 6ROYHQF,, LV EDVHG RQ WKH WKUHH SLOODU DSSURDFK ‡ 3LOODU 4XDQWLWDWLYH UHTXLUHPHQW Market risk, Credit Risk, Equities risk, Operational risk ‡ 3LOODU 4XDOLWDWLYH UHTXLUHPHQW 6XSHUYLVRU UHYLHZ 5LVN 0DQDJHPHQW 2ZQ 5LVN DQG 6ROYHQF $VVHVVPHQW ‡ 3LOODU 'LVFORVXUH Pillar-1 and Pillar-II interacts, while Pillar-III interacts with both Pillar-1 and Pilllar-2 This is the position of solvency II applicable in European countries; On the other hand India is working on solvency I regime where capital is calculated based on formula approach. To initiate the risk management culture in the Indian insurance, regulator (IRDA) has made CRO position mandatory in every life insurance company. 76% of CRO state that Own Risk DQG 6ROYHQF $VVHVVPHQW 256$
  • 8. adds value to their organization EXW HI¿FLHQF HIIHFWLYHQHVV DQG embedding remains a challenge. Pillar-I Quantita- tive part of capital calculation Pillar -II Risk Man- agement Pillar -III disclousers Also the IRDA made it mandatory to have GLVFORVXUH RI ¿QDQFLDO UHVXOW RQ TXDUWHUO EDVLV on its website. IRDA also asks to calculate life companies risk based capital on an annual basis for reporting purpose only. Life companies also submit their assets and liability position on quarterly basis. All the insurance companies must have Assets and Liabilities Committee and Risk Management Committee as a part of ,5'$ *RYHUQDQFH 6RPH companies in the Indian market are following risk management processes prevalent in foreign partner country. Future of Risk Management in India. The future of risk management in India is likely to increase in future due to increase in oversight required by foreign player meeting the requirement under solvency-II. The Indian regulator may also increase focus on ,PSRUWDQFH RI (QWHUSULVH 5LVN 0DQDJHPHQW LQ /LIH ,QVXUDQFH 6HFWRU Pravartak
  • 9. 12 Pravartak December 15 - February 16 Volume X Issue 4 risk management to increase oversight. The opportunities in the risk management area is LQ RWKHU ¿QDQFLDO LQVWLWXWLRQ VXFK DV EDQNV DUH there in liquidity risk, credit risk, interest rate risk, operational risk etc. Success factor On the individual front, the key success factor for risk management is the understanding of the risk management tools and good knowledge of business and its products along with good communication skills. Risk management is a partnership game and not a police man role. Therefore attitude inter personal skills are equally important in the overall success of risk management success. ,PSRUWDQFH RI (QWHUSULVH 5LVN 0DQDJHPHQW LQ /LIH ,QVXUDQFH 6HFWRU Pravartak ” “Risk management is a partnership game and not a police man role.