While mobile CMMS software isn't universally used in the maintenance management industry yet, the convenience it can create for daily maintenance duties is well-established. This report uses information from mobile CMMS users to determine their preferred features and devices, top requirements and common benefits they experience.

1. Software Advice UserView:
Mobile CMMS Software Report
Lessons from real software users

2. A CMMS is an invaluable tool for any company that needs to maintain assets like
facilities, vehicles or machinery. Software with mobile accessibility features are
becoming more common, and maintenance management systems are no
different; a mobile CMMS creates convenience and streamlines processes like
creating work orders to boost efficiency.
For this report, we surveyed mobile CMMS users to find out:
• What devices do mobile CMMS users prefer? Which offers the most benefits?
• What are their top requirements from a mobile CMMS?
• Which types of users experience the largest increase in efficiency?
Abstract

3. Most Users Access Mobile CMMS via Tablet
Forty-four percent use a tablet, 35 percent use a smartphone and 21 percent
reported using their mobile CMMS on both of these devices.
Tablet%44
Smartphone%35
Both%21

4. Real-Time Data Is Top Mobile CMMS Requirement
Forty percent said real-time data across all devices is the most important
requirement, while 32 percent cited the necessity of a simple user interface.
Real-time data on all
devices%40
Easy-to-use interface%32
Full functionality on
mobile%28

5. Significant Efficiency Increase Common With Mobile CMMS
Most (43 percent) said mobile CMMS has improved efficiency significantly. Another
28 percent said they’ve seen a “moderate increase” in efficiency.
Significant increase%43
Moderate increase%28
Minimal increase%16
No increase%13

6. Young Age Groups Experience Most Efficiency With Mobile CMMS
Younger workers who are more tech-savvy tend to experience a greater increase in
efficiency than older workers with more traditional work practices.
Significantly increase
Moderately increase
Minimally increase
No increase
0% 20% 40% 60% 80% 100%
55-6425-34 35-44 45-54 65+

7. Tablet Use Leads to Greatest Increase in Efficiency
Sixty-five percent of tablet users noted a “significant increase” in efficiency. Only 16
percent using both devices reported a significant increase.
Tablet
Smartphone
Both
0% 20% 40% 60% 80% 100%
No increase
Significant
increase
Moderate
increase
Minimal
increase

8. One-Quarter Use Inventory Tracking Most Often
One-quarter of respondents said they use inventory tracking most often on a
mobile CMMS, and 24 percent most commonly use preventative maintenance.
Improved work order
tracking%42
More informed
decisions%21
Increased productivity%20
Decreased asset
downtime%17

9. Read the full report
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