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Effective Management of the Clinical Workforce - National Rostering Conference 2017
- 1. Operational Implications May 9th 2017
- 2. What’s the critical question? Operationally where are your biggest pressures? How often does ‘the rota’ get the blame for service issues? How long do you spend rectifying operational errors/moving people?
- 5. • Rostering staff are key members of the operational team • E-rostering is the tool they need to do the job efficiently • They have three roles Ownership Saying ‘NO’ to requests It’s an impossible task I’ll find cover (but it will take me a few hours)
- 6. 1) Fixing on calls Saved 4 specialty clinics per 12 week rota 2) I’ve done more/less than everyone else….. Takes moments to respond to hours spent counting on spreadsheets 3) Maintaining ward cover in 6 week blocks Advance rostering around leave requests Simple Things Work
- 7. 4) Provide read only access to EVERYONE Its surprising who can benefit from knowing the plan from switch to portering and 5) Facilitate Hot/Cold working Able to plan for the downsides to team based working 6) Communication – everyone knows simultaneously. Facilitate the RIGHT conversations and avoid errors Simple Things Work
- 8. • Takes a little time but visibility and forward planning earns trust • The rota may not cycle as expected or may seem ‘odd’ for a period but there is confidence in the overall equity of the rota • Communication is absolutely vital Trust
- 9. ? What would you like to see?
Editor's Notes
- I doubt the stories I tell you or the scenarios I describe are unique and I hope you can all relate – what I want to tell you about is how to break the mould, get out of the mire and do something different – don’t fall down the holes and pitfalls I have