More Related Content Similar to Farallon risk group 20111107cs Similar to Farallon risk group 20111107cs (20) Farallon risk group 20111107cs2. 1 Introduction to Farallon
2 Training Solutions
3 Customer Feedback
4 More Information
Copyright © 2011 Farallon Risk Group LLC 2
3. Introduction to Farallon Risk Group
• Farallon Provides
– Innovative Training Solutions
– IT Risk Management Services
Copyright © 2011 Farallon Risk Group LLC 3
4. Introduction to Farallon Risk Group
• Farallon’s Founder
– Education & Training – 32 years
– Enterprise IT Solutions – 24 years
– Customer Service & Call Centers – 22 years
• Cary Sholer, Founder and CEO
– Founded Farallon Risk Group LLC in 2007
– Farallon Trains Organizations
– Farallon’s Reduces IT Risks
Copyright © 2011 Farallon Risk Group LLC 4
5. Farallon’s Training Approaches
Motivate Learning Measure Retention
Executive Briefings
Knowledge Retention
1
1
Gamification
2
95%
3
Classroom Instruction
85%
Self-Directed CBT 25%
4
5%
Method of Learning
Improve Learning Results
Copyright © 2011 Farallon Risk Group LLC 5
6. Training & Awareness Programs
Value Added Reseller Powered by
Third
Parties
Sub Business
Contractors Associates
Shift Behavior
Change Attitudes
Train Skills
Employees Retain Knowledge Delivery platform
Copyright © 2011 Farallon Risk Group LLC 6
7. Ringorang™ Gamification Solution
Farallon Professional Services
• Curriculum Design Team
Healthcare HIPAA Compliance Game • Customized Game Features
• Implementation Support
• Analytics & Reports
Copyright © 2011 Farallon Risk Group LLC 7
8. Ringorang™ Custom Training Solutions
Customization available on most features and services
Copyright © 2011 Farallon Risk Group LLC 8
10. Ringorang™ Analytics and Reports
Ringorang™ Managers’ Performance Reports
%
Dallions© Tournanment Questions Correct Total Questions % Questions Answered
Username Manager ID Point Total Number Played Answer Total Available Played Correct
Scott Manager 1 6,265 T3 33 33 80 41.3% 100.0%
Cheryl Manager 2 20,109 T3 77 75 80 96.3% 97.4%
Thomas Manager 3 16,518 T3 65 63 80 81.3% 96.9%
Nina Manager 4 19,068 T3 80 75 80 100.0% 93.8%
Rhonda Manager 5 16,211 T3 79 74 80 98.8% 93.7%
Michele Manager 2 14,326 T3 72 65 80 90.0% 90.3%
Glenn Manager 3 15,814 T3 80 72 80 100.0% 90.0%
Mike Manager 4 17,599 T3 80 72 80 100.0% 90.0%
Allen Manager 5 16,177 T3 79 71 80 98.8% 89.9%
Jane Manager 3 15,551 T3 77 68 80 96.3% 88.3%
Dave Manager 4 12,304 T3 79 69 80 98.8% 87.3%
Tom Manager 5 2,438 T3 15 13 80 18.8% 86.7%
Gregg Manager 6 14,316 T3 74 64 80 92.5% 86.5%
Frank Manager 7 13,967 T3 80 69 80 100.0% 86.3%
Patrick Manager 4 9,022 T3 50 43 80 62.5% 86.0%
Theresa Manager 4 10,084 T3 56 48 80 70.0% 85.7%
Jennifer Manager 4 3,622 T3 21 18 80 26.3% 85.7%
Carrie Manager 5 12,074 T3 69 59 80 86.3% 85.5%
Jenee Manager 5 16,505 T3 80 68 80 100.0% 85.0%
David Manager 5 13,032 T3 73 62 80 91.3% 84.9%
Copyright © 2011 Farallon Risk Group LLC 10
11. Knowledge Retention Quality Report
Using Tournament #1 as the baseline, we measured knowledge retention from the final tournament
Points above the
100.0%
curve show
knowledge retention
90.0% gains
80.0%
70.0%
60.0%
Axis Title
50.0%
Tourament #1: % Answered Correct
40.0%
Tournament #3: % Answered Correct
30.0%
Using Ringorang and a well-designed
20.0%
curriculum package, we can measure and
10.0%
improve organization learning such that you
experience knowledge retention gains.
0.0%
Yuexia…
Benja…
Conchi…
Ray
James
Bill
Wayne
Kitty
Arman
John
Patrick
Tom
Tina
Kelley
Bob
Brad
Scott
Scott
Michael
Gregg
Dave
Jon
Michael
Gabriel
Jason
Karen
Valerie
Dan
Veronica
Alex
Andrew
Tim
Doug
Jenee
Glenn
Anbar
Ralph
Philip
Chelsa
Julie
Leann
Charles
Meryl
Copyright © 2011 Farallon Risk Group LLC 11
12. Ringorang™ Questions Quality Report
change in question % correct between first time played in T1 to last time played in T3
50%
40% We can measure curriculum
quality, and continuously improve
retention of curriculum elements.
30%
20% Curve shows gain or
loss in knowledge
10% retention of
curriculum elements.
0%
-10%
-20%
Copyright © 2011 Farallon Risk Group LLC 12
13. Farallon’s Energy Industry References
Client References SOW Deliverables Testimonials
CUSTOMER FOCUSED - ENERGY
MANAGEMENT GAME (RINGORANG™)
• Support Smart Meter Deployments “A Trusted Resource”
“Outstanding Results”
ENTERPRISE FOCUSED - NERC CIP
RINGORANG™ LEARNING GAME "High Quality Deliverables”
• IT Security Plan & Solution Roadmap
“Industry Expertise”
• IT Security Standards
• Information Security Risk Analysis & “Great Reputation”
Vulnerability Assessments
• Security Architecture & Engineering “Easy to Work With”
• Project Portfolio Management Process &
“No Surprises”
Tools
• Applications, Systems, and Project Risk
Reviews
Copyright © 2011 Farallon Risk Group LLC
13
14. Client References SOW Deliverables Testimonials
“Highly Skilled and Proficient”
• Breach Emergency Response Team®
“A Trusted Resource”
• Critical Event Risk Management Program
• Information Security Risk Assessment "High Quality Deliverables”
“Experts on HIPAA and HITECT Act
Requirements”
• Incident Investigation Workflow Tools
• Breach Notification Workflow Tools “Thought Leaders on Breach
• Data Breach Training Exercises Response”
“Helped Us Get Our Projects Funded”
• Risk Analysis, Risk Assessment & Risk “Farallon Executive Security
Management Training Briefings Earned Highest Scores with
• Executive “Trusted Advisor” Training our Healthcare Executives”
• Computer Forensics “Very detailed SOW’s – easy to
understand what we will get”
• HIPAA Privacy & Security Policy Updates
“Doesn’t Waste our Time”
• HITECH Policy & Procedure Updates
• BERT® Playbooks on Electronic Data “Don’t Try to Sell us Things We Don’t
Breach Need”
“Farallon Goes the Extra Mile”
• Disaster Recovery (DR( and Business
Continuity (BC) Gap Analysis “Farallon’s Executive Influence
• DR & BC Plan rewrite Training Series is a Must
Requirement for our Information
• Joint Commission Audit Preparation Security Officers”
Copyright © 2011 Farallon Risk Group LLC
14
15. Contact Information
CONTACT
Cary E. Sholer Todd Smith
President & CEO Sales Manager
SALES
(925) 209-5141 West Coast Office
(Toll free) (209) 648-0805
(877) 881-2378 (Toll free)
Cary.Sholer@farallonrisk.com (877) 881-2378
Todd.Smith@farallonrisk.com
Copyright © 2011 Farallon Risk Group LLC
17. Farallon’s Risk Management Services
Risk Assessments Training Solutions
IT Risk IT Privacy & Security
Management Compliance Security Controls
Critical Event Risk Management
Copyright © 2011 Farallon Risk Group LLC 17
18. Risk Assessments
Policy Information
Risk IT Security
Gap Security
Assessments Roadmaps
Reviews Plans
Risk Policies & Risk Investment
Analysis Procedures Mitigation Plan
• Network • Security Policies • Administrative • IT Security
Penetration Test • Privacy Policies Controls Business Plan
• Systems • Disaster Recovery • Operational • Security
Vulnerability Procedures Controls Investment
Scans • Critical Events • Technical Controls Roadmap
• Code and Procedures • Third Party • Security
Application • Notification Controls Organization
Reviews Procedures • Financial Controls Plan
Copyright © 2011 Farallon Risk Group LLC 18
19. Critical Event Risk Management
CERM Program
Black Swan Events
Significant Breaches
Disaster Recovery
Breach Response
Copyright © 2011 Farallon Risk Group LLC 19
20. IT Security Services
Risk Reduction Cycle
Update Train
Information Workforce
Security & Business
Plans Associates
Review BERT
Security Playbooks
Policies & & Corrective
Procedures Action Plans
Copyright © 2011 Farallon Risk Group LLC 20
Editor's Notes Speaker NotesPer industry research the knowledge retention gain or loss over a span of 6 weeks using conventional teaching methods, 95% of the knowledge taught is lost. Most learners retain less than 5% of the detailed knowledge provided in conventional education methods. Using Ringorang, we showed most people gained knowledge. Learning games can improved knowledge retention to 50% by using interactive learning games. Speaker NotesPer industry research the knowledge retention gain or loss over a span of 6 weeks using conventional teaching methods, 95% of the knowledge taught is lost. Most learners retain less than 5% of the detailed knowledge provided in conventional education methods. Using Ringorang, we showed most people gained knowledge. Learning games can improved knowledge retention to 50% by using interactive learning games. Speaker’s NotesFarallon Risk Group strives to turn every account into a reference account. Our reference include: Our energy references include: Rudiger Wolf – Chief Information Officer, PSE Executive Sponsor for the Ringorang Enterprise Learning GameBarb Padagas – Information Security Risk Manager at Puget Sound EnergyScott Eigehhuis – Information Security Architect at Puget Sound EnergyMarc Fineman – Business Owner, Puget Sound Energy, Ringorang Enterprise Learning Game Speaker’s NotesFarallon Risk Group strives to turn every account into a reference account. Our healthcare references include: Connie Munson, Project Manager/IS Security, Memorial Health System of Colorado SpringsCarolyn Barton, Swedish Medical Center, Privacy & Compliance OfficerEric Cowperthwaite, Chief Information Security Officer, Providence Health & ServicesDavid Watson, Chief Technology Officer & Chief Operating Officer, MedeAnalyticsTom Legel, Chief Financial Officer, Kootenai Health