a powerpoint presentation on effective communication techniques.

1. EFFECTIVE COMMUNICATION
B Y :
S H I V A N S H G A R G
R I S H A B H B H A R A D W A J

2. Effective Communication

3. Why?
Effective communication helps us better
understand a person or situation and
enables us to resolve differences and
build trust and respect.

5. 80% of workplace issues are
communication related.

6. Elements of Personal
Communication
7%
55%
38%
Words/Verbal Body Language Tone
If words disagree with the tone of voice and
nonverbal behavior, people tend to believe
the tonality and nonverbal behavior.
Dr. Albert Mehrabian

7. Active Listening
- More than just hearing someone
speak.
- You fully concentrate on what is
being said.
- You listen with all your senses and
give your full attention to the
person speaking.

9. Managing Stress
1) When is stress in the workplace
good?
2) When not good?
3) How do you deal with stress?
4) How does stress affect your
communication?

10. Effect of non-effective
communication

11. THANK YOU
for letting us communicate our
message effectively and
listening actively.