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Fayol principles of management on KFC by Shivam Sharma

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Fayol principles of management on KFC by Shivam Sharma

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Class 12th Business Studies project report on fayol's principles of management on KFC .


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Class 12th Business Studies project report on fayol's principles of management on KFC .


Please do not copy my content.

Get ppt from - http://viid.me/qlfV3A

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Fayol principles of management on KFC by Shivam Sharma

  1. 1. HENRI FAYOL’S 14 PRINCIPLES OF MANAGEMENT
  2. 2. MADE BY - SHIVAM SHARMA
  3. 3. HISTORY – HENRI FAYOL Henri Fayol was born in Istanbul in 1841. When he was 19, he began working as an engineer at a large mining company in France. He eventually became the director, at a time when the mining company employed more than 1,000 people. Fayol began to develop what he considered to be the 14 most important principles of management. Essentially, these explained how managers should organize and interact with staff. In 1916, two years before he stepped down as director, he published his "14 Principles of Management" in the book "Administration Industrielle et Generale" . Fayol also created a list of the six primary functions of management, which go hand in hand with the Principles. Fayol's "14 Principles" was one of the earliest theories of management to be created, and remains one of the most comprehensive.
  4. 4. COURSE OBJECTIVES Introduction Division of work Authority Discipline Unity of Command Unity of Direction Subordination of individual interest to general interest Remuneration Centralization Scalar Chain Order Equity Stability of Tenure Personnel Initiative Espirit De’ Corps
  5. 5. PRINCIPLES OF MANAGEMENT Management principles are a set of fundamental truths based on logic which provides guidelines for managerial decision making and other actions. These principles are derived: • On the basis of observation and analysis i.e. practical experience of managers. • By conducting experimental studies
  6. 6. 1. DIVISION OF WORK Specialization allows the individual to build up experience, and to continuously improve his skills. Thereby he can be more productive.
  7. 7. 2. AUTHORITY The right to issue commands, along with which must go the balanced responsibility for its function.
  8. 8. 3. DISCIPLINE Employees must obey, but this is two-sided: employees will only obey orders if management play their part by providing good leadership.
  9. 9. 4. UNITY OF COMMAND Each worker should have only one boss with no other conflicting lines of command.
  10. 10. 5. UNITY OF DIRECTION People engaged in the same kind of activities must have the same objectives in a single plan. This is essential to ensure unity and coordination in the enterprise. Unity of command does not exist without unity of direction but does not necessarily flows from it.
  11. 11. 6. SUBORDINATION OF INDIVIDUAL INTEREST Management must see that the goals of the firms are always paramount.
  12. 12. 7. REMUNERATION Payment is an important motivator although by analyzing a number of possibilities, Fayol points out that there is no such thing as a perfect system
  13. 13. 8. CENTRALIZATION (OR DECENTRALIZATION) This is a matter of degree depending on the condition of the business and the quality of its personnel.
  14. 14. 9. SCALAR CHAIN (LINE OF AUTHORITY) A hierarchy is necessary for unity of direction. But lateral communication is also fundamental, as long as superiors know that such communication is taking place. Scalar chain refers to the number of levels in the hierarchy from the ultimate authority to the lowest level in the organization. It should not be over-stretched and consist of too-many levels
  15. 15. 10. ORDER Both material order and social order are necessary. The former minimizes lost time and useless handling of materials. The latter is achieved through organization and selection.
  16. 16. 11. EQUITY In running a business a ‘combination of kindliness and justice’ is needed. Treating employees well is important to achieve equity.
  17. 17. 12. STABILITY OF TENURE OF PERSONNEL Employees work better if job security and career progress are assured to them. An insecure tenure and a high rate of employee turnover will affect the organization adversely.
  18. 18. 13. INITIATIVE Allowing all personnel to show their initiative in some way is a source of strength for the organization. Even though it may well involve a sacrifice of ‘personal vanity’ on the part of many managers.
  19. 19. 14. ESPRIT DE CORPS Management must foster the morale of its employees. He further suggests that: “real talent is needed to coordinate effort, encourage keenness, use each person’s abilities, and reward each one’s merit without arousing possible jealousies and disturbing harmonious relations.”
  20. 20. WHAT IS MANAGEMENT? (ACCORDING TO FAYOL) Fayol's definition of management roles and actions distinguishes between Five Elements: • Prevoyance. (Forecast & Plan). Examining the future and drawing up a plan of action. The elements of strategy. • To organize. Build up the structure, both material and human, of the undertaking. • To command. Maintain the activity among the personnel. • To coordinate. Binding together, unifying and harmonizing all activity and effort. • To control. Seeing that everything occurs in conformity with established rule and expressed command.
  21. 21. APPLICATION OF FAYOL’S PRINCIPLES • Change and Organization. • Decision-making. • Skills. Can be used to improve the basic effectiveness of a manager. • Understand that management can be seen as a variety of activities, which can be listed and grouped.
  22. 22. VARIOUS TYPES OF INPUTS AND OUTCOMES Efforts Pay Time Promotion Education Recognition Experience Security Training Personal development Ideas Benefits Ability Friendship opportunity
  23. 23. FOUNDER HARLAND SANDERS Formed as COLONEL SANDERS (Sep 9th 1890 – Dec 16th 1980)
  24. 24. ABOUT KFC Kentucky Fried Chicken, more commonly known by its initials KFC, is an American fast food restaurant chain that specializes in fried chicken. Headquartered in Louisville Kentucky , it is the world's second-largest restaurant chain (as measured by sales) after McDonald’s, with almost 20,000 locations globally in 123 countries and territories as of December 2015. The chain is a subsidiary of Yum! Brands, a restaurant company that also owns the Pizza Hut and Taco Bell chains.
  25. 25. RESULTS OF OUR OBSERVATION ACCORDING TO THE PRINCIPLES
  26. 26. • Division of work - The company has divided the total work into many parts. All the employees performed a particular job repeatedly. Therefore, it can be said that the principle of division of work is actually being followed meticulously. • Authority & Responsibility – The employees have got the authority as well as the responsibility regarding the work entrusted upon them. It can be said that the principle is implemented in this company. • Discipline – The employees are not fulfilling their commitment with the company to work honestly for it. Therefore, it can be said that this principle of management is being violated in the company.
  27. 27. • Unity of command – The unity of command was not being implemented in the organization because the company has more than one boss. • Unity of direction – The company has mainly 3 units. Therefore, it is clear that each is headed by a different individual and he is planning & regarding regulating the activities of his own way. The situation tell us that the principle of unity of direction is being implemented in the company. • Subordination of Individual Interest to General Interest – The individual employee of the company gave priority to general interest of the organization over the individual interest.
  28. 28. • Remuneration of persons – The employees of the company are not happy about the remuneration policy of the company . Therefore, it can undoubtedly be said that the company lacks behind in observing this principle of management. • Centralization and Decentralization – The company does not adapt a complete centralization or a complete decentralization instead it can be said that the company follows the principle in an effective way. • Principle of scalar chain – The chain made by the higher officials of the company can not be broken. Therefore, scalar chain is implemented in the company.
  29. 29. • Principe of Order – All the employees work only on the pre- determined place of duty. Therefore, it can be said that decided work & then doing it is best & according to the principle of order it is observed. • Principle Of Equity – It can be said that the company is conscious about observing the principle of management. • Stability and tenure of personnel – Labour turnover in the company is on higher side. In other words, the employees do not continue to be in the service of the company for a long period. This situation reflects poor management in the company. Therefore, the company has to take care of the stability of the personnel in its own interest.
  30. 30. • Initiative – The employees felt that their opinion were given importance. This is a comfortable situation. This helps in encouraging initiative & confidence among employees. • Esprit De Corps – The managers in the company are the victim of some sort of superiority complex. That is the reason as to why they give importance to the word ‘I’ instead of the word ‘WE’ . In the presence of such situation the question of co-operation on the parts of the employees is simply out of question. Thus, the principle of management is violated in the company. So this is not a good situation.

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