2. Introduction
Dear Client
Thank you for allowing us the opportunity to quote and propose our security solution for your
business.
1. ABOUT TACTICAL REACTION SERVICES
Tactical Reaction Services is headed up by Charles Urban and Renato Ramos who have both been in
the security industry for over 20 years.
Our aim is to provide an outstanding personalised security service, which is both comprehensive and
dedicated to the communities we serve.
We are recognised by and co-operate with all existing emergency services:
South African Police Services
Fire Department & Emergency Services
Recognised Crisis Centres
Johannesburg Metro Police Department
ER 24
TRS is accredited and affiliated with:
PSIRA – Private Security Industry Regulatory Authority
National Help Line
SANSEA – South African National Security Employers’ Association
SAIDSA – South African Intruder Detection Services Association
E-Blockwatch
ER 24 Medical Assistance
SIA – Security Industry Alliance
TRS started in March 2000 and currently employees over 900 staff members of which are all trained
internally for each site requirement.
TRS has currently 80 reaction vehicles in its fleet.
3. 2. SERVICES OFFERED
24-hour Armed Reaction
Guarding Services
1. Permanent Guarding
2. Temp Guarding
3. Covert Operators
24 Hour monitoring by our SAIDSA approved control centre
Armed Reaction Patrols
Meet and Greet Service
Investigations and polygraphs
Pre employment checks
Voice Stress analysis
Polygraphs
National criminal checks
Logistics > warehousing staff
Finger print identification
ID book verification
CCTV – off site monitoring
Cell phone panic
Vehicle escorts
Security dogs, tracking and tactical response
TRS dedicated SWAT team
3. TECHNICAL SERVICES
Alarm system installations
Panic alarm installations
Maintenance and repairs to alarm systems and panics
Alarm system upgrades to SAIDSA specifications
SAIDSA Specifications available on our website www.tacticalreaction.co.za (free
download)
Bylaw 25 specifications available on our website www.tacticalreaction.co.za (free
download)
Alarms systems that we service and maintain are DSC, IDS and Paradox
Wireless Alarm Services that we service and maintain are DSC and Paradox
CCTV installations and maintenance
Our Proposal is as Follows:
1. Site location
2. The Perimeter
3. Access Control
4. Internal Security
5. Our solution
4. SITE ASSESMENT AND THE SUGGESTMENT FOR A CCTV
HIGH RESOLUTION CAMERA RECORDING INSTALATION
Camera 1 is best positioned under the roof outside the main entrance enabling it to
view all personal that might utilise access using the entrance of the store. This would
also have a clear view of delivery vehicles and license plates stopping in front of the
entrance, enabling a constant recorded surveillance over stock dispatching and
receiving
5. as seen in the above picture, i have suggested that the 2nd
camera to be positioned
on the inside wall above the entrance, monitoring the main Roller Shutter door and
sales counter where there is a constant movement of stock through to the back end
from and to the cold room, the camera will also be constantly overseeing the guard
and staff that handle the stock minimizing loss and ensuring all merchandise to be
accounted for.
6. I have suggested that the 3rd
camera be placed on the opposite side from the 2nd
camera, overseeing the front end angle towards the cash kiosk and sales counter, just
left of the roller shutter door, it will have a clear facial view of all individuals including
staff that would be moving and handling merchandise within the surveillance area . This
would ensure that the whole front end section of the store be fully covered and
constantly under camera recoded surveillance.
7. I would suggest that the 4th
camera be placed inside the cold room, monitoring over
stock and all personal entering and exiting the room, constantly overseeing the
movement of all produce store within the cold room, and from using quality IR bullet
cameras as suggested in the quotation, you will find that this will allow a clear indication
of who exactly is moving merchandise in and out the cold room with a clear facial view
of every individual. .
8. The 5th
camera should be place just above the roller shutter door overseeing the sales
counter to the left, place within a direct view of all money transactions and activities that
would take place between staff and customers over the counter. It would also provide
constant surveillance monitoring over two entrances. the 1st.leading to the cold room
and the 2nd
.the roller shutter door leading outside to the front of shop.
9. Camera 6 would be strategically positioned inside the cashier kiosk where the main
majority of funds are kept and continuously being transferred between the hands of staff
and clients. This would ensure a constant surveillance of each individual guaranteeing
minimal future loss of any profits.
The angle of the camera would capture a large portion of the room including the cash
safe and provide a clear view of each kiosk window allowing surveillance monitoring over
cash transfers taking place through the bullet proof glass as well as a clear view of each
individual clients face and a direct view of the actual financial exchange taking place
between hands making it virtually impossible for and loss of fund and profit .
10. Camera 7 will be positioned just above the office door entrance providing a clear view of
the sales counter just opposite the cashiers kiosk, it will also capture footage of all
personal entering and exiting the main office, as well as monitoring over any persons
utilising the side door entering and exciting to and from the front end of the store, which
is just right of the roller shutter door. The camera will also be able to provide a clear
view of all individuals and their faces during its surveillance recording.
11. The 8th
and final Bullet camera is to be placed inside the egg storage facility facing
towards the entrance leading outside as indicated in the picture above showing exactly,
whereby on occasion the entrance is used for moving stock in and out the building. This
will also provide a clear view of the entire room where the egg produce is kept. Given
the cameras high resolution clarity bifocal lenses, each individual can be identified and
recognised facially, allowing for permanent insight as to exactly who would be handling
and involved in the movement of merchandise stock, as well as monitoring and
recording, any and all activities within the egg storage facility.
12. As indicated in the above picture, the DVR Console linked to the LCD monitor, displaying
each camera point and its recording views will be kept inside a safe like cabinet
constantly protected under a lock and key, ensuring avoidance of any tampering and any
possibility of theft, whereby only management will have access to the console to be
utilised when needed, restricting any persons from tampering with the recordings of the
individual cameras, guaranteeing that all footage that be constantly recorded to be kept
safe, as well as always being available for user playback and monitoring at all times, this
will allow the ability for management to be able to asses and distinguish all root causes
regarding the involvement of possible unfortunate incidents that may occur minimising
the result in loss of produce and profit, which in turn would effect the business
positively.
13. CCTV REASONS AND RECOMANDATIONS
It is crucial to take security seriously in this day and age. It is not just businesses and
commercial properties that need good security but it is our homes too. With crime
increasing and burglaries very common, it is very important to consider various available
security options and choose one that is the best fit for you.
Below i have listed 8 important factors as to why and how a CCTV surveillance system
can benefit your staff as well as a more insure a more profitable business.
Prevent Crime
The very presence of a CCTV systems can make a would-be criminal think twice
about any wrong-doing. Think about it, if you planned to rob or vandalize a store
or office, would you want to do it if you knew you were being recorded?
Prevent Employee Theft
If you suspects one of your employees of wrong-doing but don't know where to
begin or find a way in getting to the bottom of things, a camera can be a very
helpful tool. This is especially true if you own an establishment where cash is
exchanged. Cameras posted near cash registers or other places where employees
are often stationed, not only can show you if an employee is stealing, but may
even deter an employee from committing a crime if they know you're watching.
Be a useful piece of evidence
If a crime is committed in or around your business and the person accused of
committing the crime was caught on camera, you've got an extra piece of
evidence for a court case. Jurors and judges can watch footage or view photos
from your security cameras and establish that the person on trial did indeed
commit the crime. Not only will you be preventing the same person from causing
you more trouble in the future, you'll be helping out your entire community.
14. Keep an eye on things
If you can't be at the office but would like to know what's going on, a security camera
can help do just that. You can keep an eye on things from your home computer with just
a few quick clicks of your mouse ensuring your business is running smoothly
Protecting your staff
CCTV can protect your staff physically against violence from customers. At the
same time, it can also protect them against false accusations - perhaps coming
from colleagues or even from client and customers.
Encourage good behavior
Having a CCTV camera inside offices may help in creating discipline among the
employees. For bosses, who want their presence felt so that efficiency at work is
optimized, a camera hovering the employees will give the same effect.
Increase customer’s confidence
Banks and shops equipped with CCTV cameras give the customers a sense of
security and safety. The customers feel secure and this enhances the customers'
confidence and in turn encourages for a better sales environment and profit
turnover.
15. Should we be successful, Tactical Reaction Services will issue a full site procedure to
management to ensure that all procedures be followed accordingly and that if needed at
any time, all and any special procedures can be added should they be required at
managements discretion.
Please feel free to contact me should you have any questions regarding this proposal.
kind Regards
Shawn Ferreira
Key Accounts Executive
Tactical Guarding
011 021 6485 (Kyalami, Operations and Sales Office hours only)
011 708 1895 (Kya Sand, 24 hour Control Centre and Accounts)
Cell (+27) 060 996 4142
sales4@tacticalguarding.co.za
www.tacticalreaction.co.za
PROACTIVELY PASSIONATE ABOUT.
