ATM Skimming Devices

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Presentation from CBA Bank on ATM Skimming Devices and how to spot them.

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ATM Skimming Devices

  1. 1. Group security ATM Card Skimming & PIN Capturing Customer Awareness Guide
  2. 2. What is ATM card skimming? ATM Skimming is a world-wide problem Skimming is a method used by criminals to capture data from the magnetic strip on the back of an ATM card The devices used are smaller than a deck of cards and are fastened in close proximity to, or over the top of, the ATM’s factory-installed card reader
  3. 3. What is PIN capturing? Personal Identification Number (“PIN”) capturing is a world- wide problem PIN capturing refers to a method of strategically attaching cameras and various other imaging devices to ATMs in order to fraudulently capture the ATM user’s PIN Once captured, the electronic data is encoded onto fraudulent cards and the captured PINs are used to withdraw money from customers’ accounts
  4. 4. Spotting devices on an ATM 1. Light diffuser area 1 2. Speaker area 2 3. ATM side fascia 3 3 4 4. Card reader entry slot 5 5. ATM keyboard area
  5. 5. Skimming devices Can you tell if this ATM has a skimming device fitted to the card reader?
  6. 6. Skimming devices: the difference An unadulterated ATM fascia. A skimming device placed near the The flashing lead-through entry card reader slot. Although the device indicator is easily observed. has been given the appearance of Note: Most skimming devices will being a standard part of the terminal it obscure the flashing entry indicator. is in fact an additional fitted piece - This should be a vital clue to any clearly different from the photo on the suspect tampering. left. Note: No flashing lead-through light can be seen & the shape of the bezel is clearly different.
  7. 7. Skimming devices An example of the skimming device being piggy-backed onto the card reader
  8. 8. Skimming devices Another example of a skimming device installed on the card reader of this ATM
  9. 9. Skimming devices Take a closer look
  10. 10. Skimming devices An example of where a hole has been made in the ATM fascia to insert a skimming device. The fascia plate has then been replaced to conceal the entry point
  11. 11. PIN capturing devices In this case an ATM fascia plate (located above the screen) has a PIN capturing device fitted to the top of the ATM. It is very difficult to establish
  12. 12. PIN capturing devices Let’s remove the ATM fascia plate for a closer look
  13. 13. PIN capturing devices Here you can see the PIN capturing device installed on the inner side of the fascia plate
  14. 14. PIN capturing devices Here we have an another example of an additional fascia piece fitted to the speaker area directly above the screen
  15. 15. PIN capturing devices A brochure holder has been placed on the side ATM fascia wall
  16. 16. PIN capturing devices Upon closer inspection of the brochure holder, you can see a pin hole camera installed. This is used to capture images of the keypad and customers inputting their PINs
  17. 17. PIN capturing devices The last area of focus is the ATM keyboard fascia. A skimmer plate can be placed over the top of the existing keyboard as a method of PIN capturing.
  18. 18. PIN capturing devices An example of what an ATM keyboard skimmer plate can look like
  19. 19. Facts on ATM skimming attacks Skimming devices are normally affixed to ATMs during periods of low traffic, e.g. early morning/late evening Length of time skimming devices can be affixed can vary, but normally are no more than for 24 hours Successful skimming requires both a card skimmer (card reader) & camera (PIN capturing device) to be fitted to the ATM in order to steal card data
  20. 20. Facts on ATM skimming attacks Criminals may stay nearby to observe proceedings & remove equipment at short notice in order to later download information. In some cases this data may be transmitted wirelessly to other devices located nearby
  21. 21. Mitigating risk Get to know the appearance of your ATM Inspect the front of the ATM for unusual or non-standard appearance. scratches, marks, adhesive or tape residues could be indicators of tampering Familiarise yourself with the look and feel of the ATM fascia on the machines you commonly use. Pay particular attention to all of the touch and action points (e.g. keypad, customer card entry slot, lighting diffusers) Always use your hand to shield your PIN when entering it
  22. 22. Mitigating risk Inspect all areas of the fascia Look at the card reader entry slot & regions immediately above the ATM screen & keyboard area for anything unusual Report any unusual appearance immediately to branch staff (if the ATM is located at a branch). For non-branch ATMs contact the Police immediately By being vigilant YOU can help reduce the risk of ATM skimming!

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