CTI-AgencyBrochures

167 Dutton St.
Lowell, MA 01852
978-459-0551
Fax: 978-453-9128
www.comteam.org
Since 1983...Merrimack Valley Housing Services,
Inc. MVHS is a CTI subsidiary that owns and manages the
Merrimack Valley Apartments in Methuen, MA. This HUD 202
Project for elderly and handicapped residents was developed by
CTI in 1983 and contains 60 units on a seven-acre parcel with
plenty of green space. Two residents are elected annually to
serve with three CTI Board members on the five-person Board
of Directors. The complex has a community room where many
social and recreational activities occur for the residents
throughout the year.
Continuing Today through Common Ground Devel-
opment Corporation. CTI expanded its role in creating
affordable housing through its non-profit subsidiary, Common
Ground Development Corporation (CGDC), formed in 2002
with a mission to create and preserve affordable housing units
in the Merrimack Valley area.
Expanding and Improving Transitional Living
Units. In partnership with the City of Lowell, Common
Ground has renovated a vacant Worthen Street building into
three 3-bedroom apartment units that house homeless families
and renovated a 3-family tenement at 767 Merrimack Street,
Lowell, into a shelter for up to six homeless families. Currently,
Common Ground is providing similar development services
to CTI to renovate another homeless family shelter located at
360 Pawtucket Street in Lowell.
Building Affordable Homes with YouthBuild.
Common Ground works with CTI’s YouthBuild Program that
helps at-risk youth earn a GED and acquire construction trade
skills. The students construct affordable housing in partnership
with and under the supervision of licensed, experienced building
contractors. To date, this collaboration has produced a condex
on Pawtucket Street in Lowell. Each unit was sold to a family
earning 80% of area median income.
Increasing and Preserving Affordability in Towns.
Common Ground actively reaches out to area cities and towns,
communicating with their Planning Departments, Affordable
Housing Committees and local Housing Authorities to increase
affordable housing production, while reducing the reliance on
Chapter 40B as a development tool.
CGDC is currently developing the former Acton High School
into 15 units of affordable housing and is working with the
Town of Westford to build an additional 36 units next to the
existing 15 Stony Brook units it developed earlier. CGDC is also
working with the Towns of Dunstable and Dracut to increase
their affordable housing production.
CTI began developing affordable housing in 1983 with a 60-unit senior
housing complex in Methuen (above) and continues this effort today
through its non-profit subsidiary, Common Ground Development
Corporation (CGDC), formed in 2002 with a mission to create and
preserve affordable housing in the Merrimack Valley.
Affordable Housing
Development

Community Housing Inc (CHI) Real Estate Services.
CHI was established in 2002 as a subsidiary real estate corpora-
tion to Community Teamwork, Inc. It serves as a nonprofit real
estate business committed to providing professional services to
municipalities, non-profit organizations, developers and end
users to develop, buy, maintain, and retain affordable housing
for low and moderate income individuals and families. CHI
also helps monitor and facilitate the sale and purchase of afford-
able homes in the area that were originally sold to qualified buyers
at affordable prices and contain a deed rider that maintains
their affordability when re-sold. CHI helps to market the units
to the eligible population and facilitate their resale.
A F F O R D A B L E H O U S I N G D E V E L O P M E N T
Contact Us
Common Ground Development
Corporation (CGDC) and
Community Housing, Inc. (CHI)
167 Dutton Street
Lowell, MA 01852
978-459-0551
Common Ground is
redeveloping the former
Acton High School into
15 units of affordable
housing,
Working with the West-
ford Housing Authority,
Common Ground is
expanding its 15-unit
Stony Brook complex
by another 36 units
of affordable family
rental housing.
Responding to the area’s
need for transitional
housing, CGDC renovated
a former 3-tenement
building on Merrimack
Street in Lowell, provid-
ing six units of housing
for homeless families.
A contractor supervises and inspects work performed by Youth-
Build construction trainees on a local affordable housing
development project.

167 Dutton St.
Lowell, MA 01852
978-459-0551
Fax: 978-453-9128
www.comteam.org
Financial Literacy Academy. CTI’s Financial Literacy
Academy is taught in partnership with several local area banks,
offering participants knowledge about family savings plans, the
impact of credit ratings and the lifelong value of acquiring assets.
Successful graduates are eligible to participate in the IDA program.
Individual Asset Development—IDA. CTI has developed
the Lowell Individual Asset Development Collaborative in part-
nership with Casey Family Services, the Coalition for a Better Acre
and the Caleb Group. The IDA Collaborative helps low-income
people purchase homes, attend college or start a business through
Individual Development Asset Accounts that match each dollar
participants place in supervised savings with three dollars of
matching funds.
Family Support Programs. The Division offers family
support services that include Child Care Search, the Family
Resource Network and One Family Scholars.
Child Care Search is part of a statewide network of resource
and referral agencies improving the quality and availability of
affordable child care to families within CTI’s service area that
includes 29 communities in Central and Southwestern Middlesex
County. Child Care Search also provides ongoing training to
child care professionals, coordination of college courses and
conferences for providers, and assistance to child care centers
pursuing National Association for the Education of Young
Children (NAEYC) Accreditation.
The Family Resource Network (FRN) supports families with
parent education workshops, parent support groups, home visits,
health and developmental screenings, play groups, family liter-
acy activities, family and community events, and services for
children with disabilities. The FRN also supports child care
providers with high quality, professional development trainings
and workshops.
The One Family Scholars program helps formerly homeless and
at-risk mothers end poverty in their lives by providing them with
college tuition, mentoring and leadership training to successfully
manage the demands of education, work and raising a family.
Senior Corps Volunteers. CTI's Senior Corps Volunteer
Programs include the Foster Grandparent Program, Senior
Companion Program and the Retired & Senior Volunteer Program,
all providing meaningful opportunities for older citizens to use
their skills, knowledge and experience to address important
community needs.
Lowell Small Business Assistance Center (LSBAC).
The LSBAC is a program of CTI in partnership with the City
of Lowell, Middlesex Community College and University of
Massachusetts, Lowell. It provides prospective entrepreneurs
education in all the skill areas needed to create and implement
a sound business plan and launch a successful small business.
It also provides technical assistance to help existing businesses
stabilize and grow.
CTI Community Resources programs offer families, seniors and immi-
grants access to diverse resources that foster self-sufficiency and
build strong community ties.Above, a group of Senior Corps volunteers
prepares “healthy summer” lunches for low-income children out of
school during the summer break.
Community
Resources

C O M M U N I T Y R E S O U R C E S
Contact Us
Administrative Office,
Art Ship Enterprise,
Spindle City and
CTI’s Lowell Farmers’ Market
167 Dutton Street
Lowell, MA 01852
978-459-0551 ext. 215
Child Care Search
2352 Main St., Suite 102
Concord, MA 01742
1-800-455-8326
978-897-6400
Financial Literacy Academy,
Individual Asset Development,
Family Foundation Resource
Network, One Family Scholars
and Senior Volunteer Corps
169 Merrimack Street
Lowell, MA 01852
978-654-5080
SuitAbility
536 Pawtucket Street
Lowell, MA 01854
978-934-8898
Lowell Small Business
Assistance Center
88 Middle Street,
2nd Floor
Lowell, MA 01852
978-322-8400
New Entry Sustainable
Farming Project
9 Central Street
Lowell, MA 01852
978-654-6745
Lindsey Daley became
CTI’s first One Family
Scholar to earn a four
year college degree. “My
education is my invest-
ment in my sons and our
future,” says Lindsey.
CTI’s Lowell Farmers’
Market regularly fea-
tures guest chefs and
local personalities who
prepare tantalizing
dishes using fresh,
locally grown produce.
CTI and the National
Park Service partner
through the Spindle City
Corps to offer young
people, ages 16 to 21,
community service
learning and leadership
training opportunities.
Spindle City Corps offers young people 16 to 21 years of
age community service opportunities and leadership develop-
ment through projects that benefit the community including
helping seniors, working with low-income children and beautify-
ing parks and green spaces. Graduates receive college scholarships
for tuition and books.
Art Ship Enterprise. The Art Ship Enterprise is an interactive
art mobile bringing engaging art activities to summer feeding
programs and neighborhoods throughout Lowell.
SuitAbility. This program helps low-income women prepare
for jobs with comprehensive clothing consultation, free work
clothing and self-sufficiency training that includes Steps to Success
workshops on successful interviewing and resume writing.
New Entry Sustainable Farming Program
(NESFP). The NESFP is a partnership with CTI, Tufts
University, the Massachusetts Department of Food and
Agriculture, the USDA Farm Service Agency, community
groups and local farmers. The program’s training and technical
assistance have helped hundreds of immigrants and refugees
build a new generation of farmers in Massachusetts.
CTI’s Lowell Farmers’ Market. In the heart of down-
town Lowell, CTI’s Farmers’ Market offers residents fresh,
locally grown produce from area farmers (including NESFP
participants), as well as flowers, homemade preserves, baked
goods and handmade crafts. Income-eligible residents can buy
fresh produce with WIC coupons.

167 Dutton St.
Lowell, MA 01852
978-459-0551
Fax: 978-453-9128
www.comteam.org
Workforce Development in Greater Lowell and the
Merrimack Valley. Community Teamwork, Inc.’s Workforce
Development services include programs in healthcare, construction,
early childhood teaching, small business startup and expansion,
farming, commercial driving, and literacy and adult education.
Their focus is to build a skilled and committed workforce and
enhance participants’ social and economic independence.
The Pathways to Advancement and Training in
Healthcare (PATH) Program. CTI, in partnership with area
employers and education and training providers, offers a career
pathway program for healthcare to increase the quality and stability
of the healthcare workforce, while promoting the efforts of local
residents to obtain family-sustaining employment.
The PATH Program focuses on two occupational tracks—patient
care and medical administration. Participants receive training
and support services including career counseling and case man-
agement. These services help PATH participants assess their
employment interests, develop goals, write and refine resumes,
prepare for job interviews, and offer support as they enter or
advance in the workforce.
Construction Training. CTI’s YouthBuild program addresses
the dual challenge of building a skilled, educated labor force and
helping the community’s most at-risk youth. YouthBuild provides
education and economic opportunities to low-income youth,
ages 16-24, who have dropped out of school, through GED
instruction and hands-on training building affordable housing
for their community.
Weatherization Training and Employment. In re-
sponse to the growing demand for weatherization professionals
in our community, CTI is expanding its role as the regional
provider of federal and state-funded weatherization services by
creating a weatherization business to serve households in Greater
Lowell and the Merrimack Valley. YouthBuild graduates (see
above) will receive training in air sealing and insulation, employ-
ment and advancement opportunities within the business, and
help in finding employment outside the agency.
Early Childhood Teacher Training. Participants in the
program receive nine months of early education teacher training
in our Head Start classrooms (15-20 hours weekly), working
with children, developing lesson plans and supporting the educa-
tion and care team. They then enter a college level Child Growth
and Development course at Middlesex Community College and,
upon completion, are assisted in applying for professional
certification through the Massachusetts Department of Early
Education and Care to be an infant/toddler or preschool teacher
in a group child care center.
Pathways to Training in Healthcare (PATH) is one of our career path
programs designed to strengthen the healthcare employers in our
community and help local residents access quality employment.
Workforce
Development

New Entry Sustainable Farming Program (NESFP).
The NESFP is a partnership of CTI, Tufts University, the
Massachusetts Department of Food and Agriculture, the USDA
Farm Service Agency, community groups and local farmers.
The program’s training and technical assistance have helped
hundreds of immigrants and refugees build a new generation
of farmers in Massachusetts.
Lowell Small Business Assistance Center (LSBAC).
The LSBAC is a program of CTI in partnership with the City
of Lowell, Middlesex Community College and University of
Massachusetts, Lowell. It provides prospective entrepreneurs
education in all the skill areas needed to create and implement a
sound business plan and launch a successful small business. It also
provides technical assistance to help existing businesses stabilize
and grow.
SuitAbility. This program helps low-income women prepare
to enter, re-enter or advance in the workforce. It offers compre-
hensive clothing consultation, free work clothing and self
sufficiency training that includes Steps to Success workshops on
successful interviewing and resume writing.
Commercial Driver License Training. CTI offers
the Commercial Driver Liscense Training program in partner-
ship with Northern Essex Community College. Trainees receive
32 hours of classroom instruction over 8 weeks; 32 hours of
field training; and assistance in passing the test to obtain a
commercial driver’s license.
GED, Adult Basic Education and ESOL Classes. In
partnership with the Lowell Adult Education Center, CTI
sponsors GED, Adult Basic Education and ESOL classes at
two CTI locations in Lowell: the Houlares Early Learning
Center for parents of children in child care at the Center and
Milly’s Place Family Shelter for residents of our own and
other shelters.
W O R K F O R C E D E V E L O P M E N T
Contact Us
Administrative Office,
Early Childhood Teacher Training,
Weatherization Training and
Employment and Commercial
Driver License Training
167 Dutton Street
Lowell, MA 01852
978-459-0551
YouthBuild
391 Pawtucket St.
Lowell, MA 01854
978-446-9803
Assistance Center
88 Middle Street, 2nd Floor
Lowell, MA 01852
978-322-8400
Farming Project
9 Central Street
Lowell, MA 01852
978-654-6745
PATH
126 Phoenix Ave.
Lowell, MA 01852
978-454-5100,
ext. 138
SuitAbility
Lowell, MA 01854
978-934-8898
Students in CTI’s Youth-
Build program can earn
their GED, become
trained in construction
trades, and develop
leadership and self-suffi-
ciency skills.
CTI’s Weatherization
Training Program
provides training and
employment opportuni-
ties in the weatherizing
of local housing.
Liberian émigré Suliman
Kamara graduated from
the New Entry Sustain-
able Farming Program
and went on to farm and
coordinate the pro-
gram’s World PEAS farm-
ers’
cooperative.

167 Dutton St.
Lowell, MA 01852
978-459-0551
Fax: 978-453-9128
www.comteam.org
Early Learning Program. The Early Learning Program
provides comprehensive child development services to Greater
Lowell area families with infants and children through five years,
providing them full day child care, infant / toddler care and
Head Start service. Hundreds of children receive educational,
nutritional and child care services in three centers in Lowell—
The James Houlares Early Learning Center, Children’s Village at
the Mill and the Children’s Corner—and in classrooms in Billerica.
Other vital services include transportation, developmental
screenings, health services, family support, adult training and
education, and home visits.
Head Start and Head Start Policy Council. Head Start
and Early Head Start are integral elements of CTI’s Early Learn-
ing Program. As a flagship program of the War on Poverty, Head
Start began in Lowell in1965 as an eight week summer program.
Today, Head Start (for children three to five years of age) and
Early Head Start (birth to three years of age) provide children
comprehensive education, health, social and nutritional services
year round.
The CTI Head Start Policy Council, comprised of parents of
children currently or formerly enrolled and representatives from
relevant agencies, provides stewardship for Head Start by approving
all major hiring and policy changes.
Adult Basic Education. While their children attend the
Early Learning Program, parents can take Adult Basic Education
classes at the James Houlares Early Learning Center. Parents may
work toward their GED or undertake English for Speakers of
Other Languages (ESOL). Computer training sessions are also
offered during the year.
Family Based Child Care. CTI supports a system of 80
Family Child Care Providers, with 40 providers serving families in
Greater Lowell and another 40 serving families in the Wakefield
area. Family Child Care homes provide safe, supportive and
educationally enriched settings for infants and children through
five years of age. Parents know their children are with providers
who are licensed by the state’s Department of Early Education
and Care and monitored by highly credentialed CTI staff. The
family-based setting is ideal for families wishing to keep siblings
together in one child care location.
Nutrition for Women, Infants & Children (WIC).
The WIC program supports the health and nutrition of pregnant,
breastfeeding and postpartum women and their children up to
age five. Families receive vouchers redeemable for healthy foods
such as milk, eggs, cheese, cereal and infant formula. The program
also provides mentoring for breastfeeding mothers and work-
shops on nutrition and healthy eating.
CTI’s Child and Family Services (C&FS) helps low-income families
achieve self-sufficiency by offering caring, supportive and enriching
programs for their children from birth through middle school age.
Shown above are family child care provider Zineb Haida (waving), one
of 80 providers in the Greater Lowell and Wakefield areas.
Child and Family
Services

Youth Programs. Our Youth Programs serve children ages
6 through middles school age with engaging, age appropriate
learning and community service activities that build self esteem,
friendships and knowledge.
CTI's School Age Program provide safe, enjoyable, well super-
vised activities for children ages 6 to 13 at over a half dozen
Greater Lowell schools. Programs operate daily before and after
school with full-time hours available during summer months
and school vacations. Other sites include a class at the Lowell-
based James Houlares Early Learning Center and the Discovery
Group at the Lowell Boys and Girls Club. Activities include
board games, arts and crafts, and sports. Staff also offer assistance
with homework and tutoring.
Citizen Schools is an innovative after school program for middle
school students that pairs professional adult volunteers with
small teams of students to undertake projects that are fun, edu-
cational, and often produce a much-needed community service.
Apprenticeships have included veterinary medicine, computer
science, real estate, art, dance, open-space planning, architecture
and court room litigation.
C H I L D A N D F A M I L Y S E R V I C E S
Contact Us
Early Learning
Program
{Head Start, Early Head Start
and Child Care)
Administrative Office
167 Dutton Street
Lowell, MA 01852
978-459-0551 ext. 282
James Houlares Early
Learning Center
126 Phoenix Avenue
Lowell, MA 01852
978-454-5100
Children’s Corner
Lowell, MA 01854
978-454-3350
Children’s Village at the Mill
246 Market Street
Lowell, MA 01852
978-453-1490
Family Based
Child Care
Lowell Family Child
Care System
126 Phoenix Avenue
Lowell, MA 01852
978-454-5100
Wakefield Family Child
Care System
607 North Ave.,
2nd Floor
Wakefield, MA 01880
781-245-4195
Youth Programs
Administrative Offices
After School Program
167 Dutton Street
Lowell, MA 01854
978-459-0551
Citizen Schools
Robinson Middle
School
110 June Street
Lowell, MA 01850
978-421-5110
WIC Nutrition
Program
45 Kirk Street
Lowell, MA 01852
978-454-6397
These Citizen Schools
students are showcasing
their local archeology
project at the end-of-
semester WOW Fair.
The Ransom family’s
oldest son attends CTI’s
School Age Program,
while their youngest
attends CTI’s Children’s
Corner pre-school
program.
Beth D’Orsi and her sons
meet with a WIC nutri-
tion counselor. “CTI’s
WIC program has taught
me so much about
healthy nutrition and
meal planning on a
budget,” says Beth.
At CTI’s Billerica Head Start program, lead teacher Maria Francione
(left) works closely with families like that of Rachel Butze and her
four sons.

167 Dutton St.
Lowell, MA 01852
978-459-0551
Fax: 978-453-9128
www.comteam.org
Housing Consumer Education Center (HCEC). The
HCEC is a one-stop resource for people living in Middlesex and
Essex Counties. Annually, its staff assist thousands of clients
with the following services:
• Housing search and emergency housing assistance.
• Homeownership through the First Time Homebuyers
program.
• Rental, mortgage and utility assistance from the Federal
Emergency Management Agency (FEMA) and Rental
Assistance for Families in Transition (RAFT) programs.
• Home Modification Loans for families with a disabled
family member.
• Foreclosure Prevention.
• Budget counseling.
• Education on tenant and landlord rights and responsibilities.
Rental Assistance. The Housing Choice Voucher Program
(HCVP), also known as the Section 8 Program, is the largest
federally funded rental subsidy program available to assist low-
income families, the elderly and the disabled to rent decent, safe,
and sanitary housing in the private market. As one of the state’s
nine Regional Non-profit Housing Agencies, CTI administers
the HCVP to more than 2,000 low-income families in 42 cities
and towns in northeastern Massachusetts.
Family Shelter Programs. CTI’s two family shelters—
Milly’s Place and Merrimack House—serve up to 14 families at
a time, while our individual ‘scattered site’ units house another
49 homeless families. By providing emergency shelter and sup-
portive services, we help families locate affordable housing and
become self-sufficient. Working with partner agencies and other
CTI programs we offer financial counseling; individual and family
counseling; effective parenting workshops; ESOL and GED
training; and housing, fuel and child care assistance. Families are
referred to the shelters by the Massachusetts Department of
Housing and Community Development.
Scattered Sites Transitional Apartment Program
(SSTAP). This program offers a safe haven to victims of domestic
violence by providing temporary transitional housing (up to 18
months), resources to achieve stability and self-sufficiency and
services to locate safe, permanent housing.
Stabilized Housing for Individuals and Families
in Transition (SHIFT) Coalition. CTI leads the area’s
SHIFT Coalition, a Greater Lowell partnership of faith, govern-
ment, business, education and human service groups, who work
together to address homelessness and pool resources to help
families and individuals avoid or overcome homelessness.
CTI’s Housing and Homeless Services assists low- and moderate-income
people to establish and maintain safe, permanent housing. Services
cover a spectrum of needs including homelessness prevention, rental
assistance, home buying and foreclosure prevention. Through CTI’s
First Time Homebuyers Program, the Messina family (above) was able
to purchase their first home.
Housing and
Homeless Services

Housing First Initiative. Supported by the United Way of
Massachusetts Bay and Merrimack Valley, Housing First helps
homeless families move quickly into affordable rental housing
and offers up to a year of individualized, home-based social
services after the move to help each family achieve stability.
Housing First also works closely with members of the SHIFT
Coalition to link people served by the emergency shelter and
transitional housing systems with mainstream resources
and services that can help them rebuild their lives.
Foreclosure Prevention. In partnership with the Home
Preservation Coalition of the Merrimack Valley (HPC) and with
funding from Massachusetts Department of Housing and
Community Development and Division of Banks, CTI provides
foreclosure prevention counseling to hundreds of area residents.
Its services include assistance with loan modifications, repayment
plans, forbearances and, in some instances, support in “short”
selling to save the homeowner from more serious debt.
Real Estate Services. Through Community Housing Inc.,
CTI monitors the sale and resale of affordable homes in the
area as well as provides real estate services to buyers and sellers.
Merrimack Valley Regional Network to Prevent
Homelessness. The Massachusetts Interagency Council on
Housing and Homelessness has designated CTI the convening
agency for this new regional initiative to prevent and end
homelessness in the Merrimack Valley. Members of the net-
work, located throughout the Lowell, Lawrence and Haverhill
areas, will collaborate to house chronically homeless single men
and women, prevent homelessness for at-risk families.
H O U S I N G A N D H O M E L E S S S E R V I C E S
Contact Us
Administrative Offices
(for all services)
167 Dutton Street
Lowell, MA 01852
978-459-0551
Foreclosure Prevention
Home Preservation Center
450 Merrimack St.
Lowell, MA 01854
978-970-0603
Real Estate Services
Community Housing Inc.
978-710-5558
Surgery left war veteran
Dennis Ouellette unable
to work for two months.
Through SHIFT, CTI helped
him access emergency
rental assistance, allowing
him time to recuperate
and return to work.
A Housing Choice
Voucher (Section 8)
subsidy helped the Bigio
family recover from
homelessness and
re-establish their lives.
A Home Modification
Loan allowed the Huan
family to adapt their
home to meet the health
needs of their young
daughter recovering
from leukemia and its
treatment’s side effects.

167 Dutton St.
Lowell, MA 01852
978-459-0551
Fax: 978-453-9128
www.comteam.org
Managing the High Cost of Energy. High housing and
energy costs force many low- and fixed-income families to
struggle both with cooling and heating their homes. Whether it’s a
summer heat wave or mid-winter deep freeze, these conditions
are not only uncomfortable, they can be dangerous, sometimes
life threatening. Our Energy Department works hard to help
these families access a range of energy assistance services that
safeguard their health and homes through four major programs
including the Low Income Home Energy Assistance Program
(LIHEAP), or Fuel Assistance, as it is more commonly known;
Weatherization and Energy Conservation; Heating System
Repair and Replacement; and Appliance Management.
Low Income Home Energy Assistance Program.
CTI’s federally funded LIHEAP fuel assistance program helps
over 10,000 households (about 25,000 people) annually in 19
cities and towns throughout Greater Lowell and Middlesex County.
Additionally, CTI in partnership with Citizen’s Energy Corpo-
ration provides hundreds of households annually with heating oil
or payment of an outstanding utility bill.
Weatherization and Energy Conservation. CTI’s
Weatherization Assistance Program helps households better retain
warmth in the winter and cool air in the summer through insula-
tion, repairs and other energy conservation measures. This
program is available to both homeowners and renters. Clients
who qualify for LIHEAP (fuel assistance) also qualify for the
Weatherization Assistance Program. Weatherization may include
attic and wall insulation, window caulking, pipe insulation and
other conservation measures completed by licensed contractors and
inspected by CTI's trained and knowledgeable energy inspectors.
Heating System Repairs and Replacements. The
Home Energy and Retrofit Task Weatherization Assistance
Program (HEARTWAP), also known as the Burner Repair and
Replacement Program, allows Community Teamwork to make
necessary repairs and, in some cases, replace faulty heating systems.
All work is performed by licensed and trained professionals.
Clients who qualify for fuel assistance also qualify for the Burner
Repair and Replacement Program.
CTI’s Property and
Energy Services
improve the living
and housing condi-
tions of low-income
families. Shown
here is the Division’s
easy-to-access,
downtown Lowell
headquarters for
Fuel Assistance,
which shares space
with CTI’s Women,
Infants and Children
(WIC) nutrition
program.
Property and
Energy Services

Appliance Management Program (AMP). CTI’s
Appliance Management Program (AMP) is a partnership with
National GRID that offers energy conservation services to
households considered high energy users. Typically, a CTI
Energy Manager conducts an onsite audit to determine where
savings can be made. Particular attention is paid to old or
poorly designed refrigerators which, if proven to be inefficient,
are replaced at no cost to the customer. CTI also offers a similar
program in collaboration with Boston Edison.
Affordable Housing Property Management. The
Division oversees the agency’s property management services
for properties throughout the Merrimack Valley including the
Merrimack Valley Apartments in Methuen, a 60 unit complex
for low-income seniors; a 9-unit and a 26-unit dwelling offering
1, 2 and 3 bedrooms in Lowell; a 15-unit affordable housing
complex in Westford; and the agency’s two family shelters
in Lowell.
P R O P E R T Y A N D E N E R G Y S E R V I C E S
Contact Us
Administrative Office and LIHEAP
( Fuel Assistance)
45 Kirk Street
Lowell, MA 01852
978-459-6161
Weatherization and Energy
Conservation Program
and Appliance Management
Program
978-459-6161 ext.101
Heating Systems Repairs
and Replacements
978-459-6161 ext.104
War veteran John Cowles
has been able to stretch
his fixed income with
fuel assistance, ensuring
he can afford other basic
necessities.
The Weatherization
Assistance Program an-
nually helps thousands
of area households
improve heating and
cooling efficiencies
through professional
energy analysis (left),
and insulation, weather
stripping and repairs
below, left).
A fuel assistance volunteer helps an area senior apply to the
LIHEAP fuel assistance program. Over 10,000 low- and fixed-
income households in Greater Lowell and Middlesex County
benefited from the program this year.

167 Dutton St.
Lowell, MA 01852
978-459-0551
Fax: 978-453-9128
www.comteam.org
CTI’s Mission and Services. Community Teamwork, Inc.
is a private, non-profit Community Action Agency established in
1965, following President Lyndon B. Johnson’s signing of the
Economic Opportunity Act of 1964. Today, CTI's mission is much
the same as it was in 1965—to assist low-income people to become
self-sufficient, to alleviate the effects of poverty, and to assist low-in-
come people to participate in the decisions that affect their lives.
Serving Greater Lowell and the Merrimack Valley, CTI has created
and mobilized the following resources to achieve its mission.
Child and Family Services. CTI’s Child and Family Services
programs help low-income children develop to their full potential
by offering their families access to affordable child nutrition, care
and education programs. Programs include the Women, Infants,
and Children (WIC) Nutrition Program, Head Start and Early
Head Start, Center-based and Family-based Child Care, and Youth
Programs including the School Age Program and Citizen Schools.
Housing and Homeless Services. CTI’s Housing and
Homeless Services programs assist low and moderate income people
to establish and maintain safe, permanent housing. Services
include Homelessness Prevention, Rental Assistance, Residential
Services including shelters for homeless families and victims of
domestic violence, First Time Home Buyers’ Classes, Foreclosure
Prevention, Real Estate Services and Home Modification Loans.
Energy Services. CTI’s Energy Services programs help low-
income people meet the high costs of energy and reduce their
energy consumption through conservation. Programs include the
Low-income Home Energy Assistance Program (LIHEAP), also
known as Fuel Assistance; Weatherization and Energy Conser-
vation; Heating System Repairs and Replacement; and the
Appliance Management Program.
Community Resources. CTI’s Community Resources pro-
grams offer families, seniors and immigrants access to diverse
resources that help them develop the assets they need for self-
sufficiency and expand their opportunities to give back to the
community. Programs include the Senior Volunteer Corps
(Foster Grandparents, RSVP and Senior Companions), VITA
Tax Assistance, Financial Literacy Academy, Individual Develop-
ment Accounts, SuitAbility, Spindle City Corps, Lowell Small
Business Assistance Center, New Entry Sustainable Farming
Program and the Lowell Farmers’ Market.
Workforce Development. CTI’s Workforce Development
programs help build a skilled and committed workforce and
enhance participants’ social and economic independence. Programs
include the Pathways to Training in Healthcare (PATH); Youth-
Build; Weatherization Training and Employment; Early Childhood
Teacher Training and Certification; Commercial Driver’s License
Training; and GED, Adult Basic Education and ESOL classes.
Affordable Housing Development and Preservation.
CTI launched its affordable housing development in 1983 with
the construction of Merrimack Valley Apartments, a 60-unit senior
housing complex located in Methuen, MA. Today, it continues
this effort through its non-profit subsidiary, Common Ground
Development Corporation (CGDC), formed in 2002 to work
closely with cities and towns to create and preserve affordable
housing in the Merrimack Valley. To date, it has added 30 more
units of affordable rentals and anticipates steady expansion over
the next few years. CTI also helps resell “affordable” homes
through its Community Housing Inc. real estate service subsidiary.
Agency Services
CTI’s 167 Dutton Street, Lowell, MA headquarters.

For All Questions—
Headquarters
Central Administration—
Human Resources, Planning
and Program Development,
Fiscal, Community
Relations, MIS
167 Dutton Street
Lowell, MA 01852
978-459-0551
FAX: 978-453-9128
Karen N. Frederick
Executive Director
William Lipchitz
Deputy Executive Director
Child and Family
Services
Administrative Office; Early
Learning Program (Head
Start , Early Head Start and
Child Care)
167 Dutton Street
Lowell, MA 01852
978-459-0551, ext. 282
James Houlares Early
Learning Center
126 Phoenix Ave.
Lowell, MA 01852
978-454-5100
Children’s Corner
Lowell, MA 01854
978-454-3350
Children’s Village at the Mill
246 Market Street
Lowell, MA 01852
978-453-1490
Lowell Family Child Care
126 Phoenix Avenue
Lowell, MA 01852
978-454-5100
Wakefield Family Child Care
607 North Ave., 2nd Floor
Wakefield, MA 01880
781-245-4195
Youth Programs’
and After School Program
167 Dutton Street
Lowell, MA 01852
978-459-0551, ext. 282
Citizen Schools
Robinson Middle School
110 June Street
Lowell, MA 01850
978-421-5110
WIC Nutrition Program
45 Kirk Street
Lowell, MA 01852
978-454-6397
Housing and
Homeless Services
Administrative Office and
Merrimack Valley Regional
Network to Prevent
Homelessness
167 Dutton Street
Lowell, MA 01852
978-459-0551
Housing Consumer
Education Center (HCEC)
978 459-0551, ext. 290
Residential Services
978 596-0028
Foreclosure Prevention
Home Preservation Center
Lowell, MA 01854
978-970-0603
Real Estate Services—
Community Housing Inc.
978-710-5558
Property and Energy
Services
and LIHEAP
(Fuel Assistance)
45 Kirk Street
Lowell, MA 01852
978-459-6161
Weatherization and Energy
Conservation and
Appliance Management
978-459-6161, ext. 101
Heating Systems Repair
and Replacement
978-459-6161, ext. 104
Community Resources
Administrative Office,Art Ship
Enterprise, Spindle City Corps
and Lowell Farmers’ Market
167 Dutton Street
Lowell, MA 01852
978-459-0551
Child Care Search
2352 Main St., Suite 102
Concord, MA 01742
1-800-455-8326 or
978-897-6400
Financial Literacy Academy,
Individual Asset Develop-
ment, Family Foundation
Network, One Family Scholars
and Senior Volunteer Corps
Lowell, MA 01852
978-654-5080
SuitAbility
Lowell, MA 01854
978-934-8898
Farming Project
9 Central Street
Lowell, MA 01852
978-654-6745
Assistance Center
88 Middle Street, 2nd Floor
Lowell, MA 01852
978-322-8400
Workforce
Development
Administrative Office;
Early Childhood Teacher
Training; Machinist Training;
Weatherization Training and
Employment; Commercial
Driver License Training; and
GED, Adult Basic Education,
and ESOL Classes
167 Dutton Street
Lowell, MA 01852
978-459-0551
Pathways to Training in
Healthcare (PATH)
126 Phoenix Ave.
Lowell, MA 01852
978-454-5100, ext. 138
YouthBuild
Lowell, MA 01854
978-446-9803
Affordable Housing
Development
Common Ground
Development Corporation
(CGDC) and Community
Housing, Inc. (CHI)
167 Dutton Street
Lowell, MA 01852
978 459-0551
Contact Us

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