PRESENTER NOTESWe have talked a bit about what NRI is and then talked about the five reasons why it is important for all of us to make changes in the way we work.Now I’d like to talk a bit more about the NRI model.
PRESENTER NOTESREBECCASo we want to revitalize a neighborhood, and we want to keep quality of life for all in mind. Let’s call this neighborhood Rebeccaville (use your own first name).OK – so what would a neighborhood with a high quality of life look like? What is the vision of the residents who live there, or the businesses that work there or the community members who visit there, for a fabulous neighborhood? A partnership is created to make that vision a reality.Let’s start in the back – see that house under construction by Habitat? That’s going to help a Habitat family. See the house to the right? That color might have been nice in the ‘60s, but it’s not now, and it’s peeling. Hey, let’s repaint that house, using A Brush with Kindness, for someone who’s lived in the neighborhood for 50 years. Yes, that’s right, the house wasn’t built or rehabbed by Habitat. Can we do that? Yup! Just ask Walter Fields from A Brush with Kindness.Historically, Rebeccaville hasn’t had a grocery store, and folks have had to drive quite a ways to get groceries, so the partnership team found an investor who wanted to open a grocery store, and because it was a part of a revitalization project, the investor had no problem getting a small-business loan to get started.Also, we know that some folks aren’t ready to be home-buyers. No judgment there, it’s just true. So a local community development corporation is building and managing that brownish-grey affordable apartment building in the front. And you know, that empty field over there on the left, the partnership worked with a playground-building organization called Kaboom to build a fabulous playground, and now the city’s parks and rec department manages it. You see kids and their parents from all over coming to this playground. And if the truth be told, Rebeccaville has been known for years as being a really dangerous neighborhood. There has been a lot of crime, and folks just aren’t comfortable being out and about. When the police department heard that the Rebeccaville partnership was serious about reducing crime, they agreed to start a neighborhood policing program, and crime rates have dropped significantly—so much so that folks feel comfortable out and about in the neighborhood.That’s what we mean by the Neighborhood Revitalization Initiative.Now that you know the mission of NRI and have an example in your mind, let’s talk about the program’s goals.
PRESENTER NOTESHistorically, many affiliates have placed Habitat or partner families at the center or hub of the diagram. The sea-change with NRI is that “transformed communities” is the hub. Habitat is one partner, or spoke, of many that will help transform that neighborhood. It implies that many components are necessary for a transformed community, including simple, decent housing. This is the essential idea behind Community Development, which we will talk about in more detail on slides 19 – 21.If you are really looking to transform a neighborhood, what would you need some of these other players for? What would you use churches for? What would you use academia for? etc.
PRESENTERS NOTESHere’s another way of looking at how this change to the NRI model will affect affiliates’ strategies and decision-making.In what we’re calling the classic model, affiliates really have three basic questions they ask in determining how to best serve families. Read 1 – 3But if there is a shift to an NRI model… (go to next slide)
PRESENTERS NOTESThe affiliate is asking different questions. Instead of beginning with “Where can we get a lot?” the affiliate is looking at a neighborhood and asking, “What is necessary for the highest quality of life in that neighborhood?”Maybe the answer is that community safety, job training, neighborhood parks and housing are necessary.The next question then becomes, “Which organizations can best provide support to the neighborhood in achieving their goals?”Now, after understanding the bigger picture in the neighborhood, it is appropriate for the affiliate to ask, “What housing products are appropriate, and are they the ones we provide?”Then we still need donors and volunteers.The point is that the affiliate’s strategic thinking shifts from a purely Habitat-focused strategy to a broader, neighborhood-focused strategy.
PRESENTER NOTESThere are many components or products associated with the Neighborhood Revitalization program.If we start above the NRI line, you see our housing products. We have three new repair categories, ABWK, Critical Home Repair, and weatherization. (Tell a story about one of these products. If you don’t have one, here’s one. We are in the middle of a pilot weatherization program and have found that when you do a level 1 weatherization project you can expect to lower the energy costs for the family by 15 – 30%. That’s nothing to sneeze at!Moving to the right, we have the rehabilitation product. Many of you are already doing rehabs. We’ve heard from affiliates, that with the foreclosure crisis they are being asked why they are doing new construction when there is so much available stock. Rehabs is one way to address that.Finally, there’s new construction. Now, this is a really familiar product. Here’s the twist, by 2013 our goal is that all new construction will be built to at least Energy star standards. What difference does that make? One family in Ft. Bend TX had been living in a trailer paying more than $600 a month in utility bills. When they moved into their new, energy star rated home, their utility bills went down to less than $100 a month. Can you imagine the difference that $500 extra dollars a month makes to that family?!Below the line we have products that are critical to a successful revitalization project. You will need to get the word out and mobilize support, so advocacy will be key. Most affiliates have their family services route down pat, but what happens now that we introduct new housing products – things will probably need to be looked at again. It is the same for lending services. We are good at standard mortgages, but what payment systems need to be developed for the new repair products? And finally, community development is critical for a revitalized neighborhood and I’ll be covering that in just a minute.
PRESENTER NOTESThe first goal of NRI is to increase the capacity of Habitat in the U.S., significantly and permanently, by continuing to grow our new house production while significantly increasing the use of other housing products. It is also critical that each of these housing products has sustainable components within it. To that end, our goal is that all new construction will be built at least to Energy Star standards by 2013.
PRESENTER NOTESSo you rememberRebeccaville (or use your name); we were just there. With NRI, we’re going to build neighborhoods that have a higher quality of life. But how do we know we’re doing that? How do we measure that?Historically, Habitat has evaluated success by counting houses. We have not evaluated the qualitative impact that our work has had on families and neighborhoods. With Goal 2 we will be measuring something besides house numbers – we will be measuring the quality of life of those we serve.Some possible qualitative measures will be:What percentage of families feel connected to their neighbors and the neighborhood?How many families would reach out to their neighbors to help with an emergency trip to the hospital?Do a majority of the families in the neighborhood feel it is safer than it was before the project started?What percentage of the neighborhood’s families think that public services like garbage pickup and police patrols are adequate in the neighborhood? This data will be gathered using the Success Measures Data System, which will help us tell the story of how the work we and our partners do in a neighborhood will cause real change for the better in communities.
PRESENTER NOTESWe are also asking affiliates to set a goal for financial support. In interviews with national funders HFHI learned that many foundations, corporations and government departments were positioning their funding towards community development. To date HFHI has raised about $6M which is being re-granted to NRI affiliates.
PRESENTER NOTESWe are also asking affiliates to set goals around a variety of volunteer metrics. The goal is to offer volunteers a wider variety of options for being engaged.
PRESENTER NOTESNRI presents new opportunities for affiliates. Some affiliates have said that NRI encourages them to do things they already have been doing for years, or wanted to. Some affiliates have said, “Wow, that will be a big leap for us.” Some affiliates have said this is exactly the approach they must take to remain relevant in their communities.Regardless of which comment rings most true for your affiliate, the strategic question each and every affiliate must ask is “Why do more now?” NRI is not a status quo program, and for many affiliates, all of the work associated with house-building alone is challenging enough. So, you ask, “Why do more now?” In short, because we have to. Let me share with you five reasons why we all need to do more now.
PRESENTERS NOTESWe are good at building homes. We’re good at that.Some affiliates are not so good as building communitiesSo now is the time to embrace our full mission: to build on our strong, honored and valuable history of building homes and grow into our full mission potential of building communities.(If you have time) In his 1968 letter to friends of Koinonia, Clarence Jordan announced a 42-home site that included not only 22 homes developed according to partnership principles, but also four acres devoted to a community park/recreation area and 20 tracts to be sold for nominal sums with families making their own arrangements for building and financing.
PRESENTER NOTES:In 2010, The Joint Center for Housing Studies published a report that says 1 in 6 Americans are in need of a decent, affordable place to live.That’s 51 million people living in substandard housing.*With that in mind, now look at our U.S. house building numbers for the past 10 years in the chart above.You will see that we have been building about 6,000 homes a year for the past 10 years.With 51 million people needing our help, building 6,000 homes a year just isn’t enough.* Based on the U.S. census number of 307,006,550 people in the U.S. in 2009.
PRESENTER NOTES:As you can see from the scenario on the slide, affiliates that provide a diverse menu of products can serve more familiesand do so at an overall lower cost per family.
156 occupied homes 77% owner-occupied Half of homes built prior to 1960Quilcene median home value $93,500 vs. $325,000 in county More than twice as many children live below the poverty line than the statewide average Home of the largest producer of oysters in the world88% of residents say there is not enough safe, affordable housing80% of residents say they know of families living in substandard conditions
Previous attempts: BrinnonChallenges: price and availability of property on small lotsOpportunities: how NRI came to be an option; acceptance into the pilot project
Previous attempts: BrinnonChallenges: price and availability of property on small lotsOpportunities: how NRI came to be an option; acceptance into the pilot project
In May 2011 the Board voted to make some organizational changes, which included two brand new staff positions:Neighborhood Revitalization ManagerDirector of ProgramsAfter two and a half years as Volunteer Services Manager, I was honored to be offered the position of Director of Programs and am now working with three Program Managers to support and enhance each program. One of my initial goals as Director of Programs is to introduce a Board Programs Committee. In your upcoming Board Packet you will find a memo that introduces the idea to the Board and at the Board meeting, you will be asked to vote.My hope is to find Board members with experience working with community and a passion to help govern and develop each program to achieve a level of excellence yet to be seen.
*If a family decides to sell their home, Habitat has the first opportunity to buy it back.*Mortgages last 20-40 years depending on income.
In 2010 we surveyed our Partner Families. Here is a visual that reflects the languages spoken and the household size.As you can see, the need for language diversity within our staff would truly benefit our ability to communicate effectively with our Partner Families. We have recruited with this in mind and HDD has two staff fluent in Spanish and Cantonese. What’s the size and composition of our Partner Families?The world is such that the traditional family isn’t necessarily made up of a husband, wife and 2.5 children. Along with the social change in family makeup, we are also bound by HUD (Housing and Urban Development) rules around what legally constitutes a family.
Our volunteer pool is made up of a variety of folks and fall into these categoriesOur Signature Partners are both corporate and faith groups who generously donate $10,000 or more annuallyCorporate Build Day Sponsorship is required from all corporate groups$1,000 for between 4 – 10 volunteers+ $100 per volunteer thereafterWe do not require sponsorship from community groups and we have manyMost want to volunteer on SaturdaysWe welcome school groups but do require an adult for every four 16,17 year oldsOur Signature Partners are both corporate and faith groups who generously donate $10,000 or more annuallyCorporate Build Day Sponsorship is required from all corporate groups$1,000 for between 4 – 10 volunteers+ $100 per volunteer thereafterWe do not require sponsorship from community groups and we have manyMost want to volunteer on SaturdaysWe welcome school groups but do require an adult for every four 16,17 year olds
The NRI was born out of our 2011 Board Staff Retreat where consensus was to extend Habitat’s reach beyond the footprint of a single family homeThis coincided with a generous grant from Wells Fargo to Habitat International, of which our affiliate received $575,000we became a participating affiliate in May 2011 Succinctly put:Multi year commitment - to improve the quality of life within a clearly defined neighborhood focus areaMobilization of Resources - to respond directly to stated community needsVehicle for Community Partnership - to make volunteer contributions at the scale of the neighborhood
When creating the list of services that the NRI could offer, we gave thought to our current areas of expertize in construction and volunteer mobilization and built from there. We expect to expand the list of services moving forward, but based on bandwidth and skill set, we wanted to be sure we offered services that we were confident we could deliver on. We have already made strong connections with a number of community partners in Bayview, our first Focus Neighborhood
Today I’d like to give you an overview of the three Programs Habitat Greater San Francisco offers. Let’s start with Homeowner Development.This team consists of three full time staff members and one AmeriCorps. We currently have 158 homes sold to Partner FamiliesWith 8 Partner Families in the final stage of purchasing their homeAnd an additional 39 Partner Families will be selected by the end of 2011Who are our Partner Families?
Bayview is our first Focus Neighborhood, and we are now looking at selecting our second. Likely from East Palo Alto, Bellehaven, or North Fair Oaks.We want to create programs that can positively impact the quality of life; ensuring our programs help leverage our competitive advantages – construction skills, volunteer mobilization.We also have to learn how to say ‘No’ to opportunities that might seem like a good idea, but can extend us too muchIt’s imperative that we create sustainable community partnerships that will enable the community to be self reliantMeasuring impact – The NRI is going to be a long-term program that will include constant feedback and evaluation of the merits of the program. Measure – baseline metrics, surveys,
SSC2011_Rebecca Hix PPT
At Home in the Neighborhood:Habitat for Humanity’s Community Development Paradigm-Shift<br />Rebecca S. Hix<br />Neighborhood Revitalization Director<br />firstname.lastname@example.org<br />
Introductions<br />What is the NRI model?<br />NRI in East Jefferson, WA<br />NRI in Evansville, IN<br />NRI in San Francisco, CA<br />Questions and Answers<br />AGENDA<br />2<br />
Cassandra Johnson<br />Resource Development Coordinator<br />HFH of East Jefferson County, Port Townsend, WA<br />Founded 1998, 24 families served <br />Lori Reed<br />Executive Director<br />HFH of Evansville, Evansville, IN<br />Founded in 1984, 370 families served<br />David Burnett<br />NRI Manager<br />HFH of San Francisco, CA, San Francisco, CA<br />Founded in 1991, 150 families served<br />Panelists<br />2<br />
Neighborhood Revitalization Initiative affiliates serve more families by responding to community aspirations with an expanded array of products, services and partnerships, with the mission of empowering <br />residents to revive <br />their neighborhoods <br />and enhance the <br />quality of life.<br />2<br />
Habitat’s house-building model<br />The affiliate’s service model is based solely on Habitat house-building.<br />Where can we acquire a lot?<br />Do we have Habitat-qualified families?<br />How do we raise money to cover our costs?<br />An affiliate<br />decides to use the <br />NRI model.<br />6<br />
Habitat’s NRI model<br />The affiliate’s service model is contextualized to each specific neighborhood.<br />What is necessary for the highest quality of life in the focus neighborhood? <br />What are the appropriate community partnerships to achieve No. 1?<br />What housing products are appropriate?<br />How are they attractive to donors?<br />What are the new and innovative volunteer mobilization strategies?<br />An affiliate<br />decides to use the <br />NRI model.<br />7<br />
Habitat product spectrum<br />REPAIRS<br />Critical Home Repairs<br /><ul><li>Repairs to alleviate health, life and safety/code issues</li></ul>A Brush with Kindness<br /><ul><li>Exterior painting and minor repair</li></ul>Weatherization<br /><ul><li>Improve energy efficiency and indoor air quality</li></ul>New<br /><ul><li>Green standards</li></ul>Rehabilitation<br /><ul><li>NSP and others
Green in all rehab work</li></ul>Neighborhood Revitalization<br />Advocacy<br />Lending services<br />Community development<br />Family<br />services<br />8<br />
NRI takes an asset based approach<br />Needs based vs Asset based<br />Focus on community deficits<br />Fragmented understanding of the community associations<br />Externally based solutions<br />Broad understanding of potential assets<br />Integrated understanding of community associations<br />Emphasizes home-grown, appropriate, and sustainable solutions.<br />10<br />
Goal 1: Increase the capacity of Habitat<br />15<br />
Goal 2: NRI communities demonstrate a higherquality of life<br />Some possible qualitative measures will be:<br /><ul><li>What percentage of families feel connected to their neighbors and neighborhood?
How many families would reach out to their neighbors to help with an emergency trip to the hospital?
Do a majority of the families in the neighborhood feel it is safer than it was before the project started.
What percentage of the neighborhood’s families think that public services like garbage pickup and police patrols are adequate in the neighborhood?</li></ul>16<br />
Enterprise Cascadia</li></li></ul><li>Repair & Preservation Program<br />1. Follows Habitat criteria<br />2. Minor repair & preservation less than $10,000<br />3. Goal of 4 projects<br />“Habitat is a hand-up, <br /> not a hand-out”<br />
FUNDING – the BIG question<br /> <br />Local donations – Giving Circles & Individuals<br />Businesses - Banks<br />Social Enterprise – The Habitat Store<br />
The Habitat Store:<br /><ul><li> Volunteer managed (25)
Volunteer opportunity</li></li></ul><li>"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has.” - Margaret Mead<br />“The social relationships within a healthy neighborhood help build a sense of trust and interdependence...These relationships create a shared sense of responsibility that translates into a type of self-governance…and ensure a level of respect for others in the community.” - Sean Zienlebach in The Art of Revitalization<br />
USDA partnership with contractors</li></li></ul><li>Lessons Learned<br />We cannot do this alone<br />Community must take ownership<br />Relationship is everything<br />Rural infrastructure is much needed<br />
HFHEJC NRI VISION<br /><ul><li>NRI fully integrated into HFHEJC
NRI expands to serve additional distressed communities in EJC
NRI becomes a national model for small affiliates across the country</li></ul>35<br />
Glenwood activities<br />• Multiple and ongoing meetings with residents and stakeholders<br />• Planning Team members attended NeighborWorks America training in August 2008<br />• Community Block Party in September 2008<br />• Let’s Make Change — Community Discussion I, November 2008<br />• Residents attended NeighborWorksAmerica Community Building training in 2008<br />• Draft Neighborhood Plan shopped for Input, January to March, 2009<br />• Let’s Make Change — Community Discussion Part II, March 2009<br />• Let’s Make Change — Community Discussion Part III, August 15, 2009<br />• Let’s Make Change — Community Discussion Part IV, November 14, 2009<br />• Let’s Make Change — Community Discussion Part V, February 20, 2010<br />
Glenwood<br />VISION<br />Glenwood will be a model neighborhood valued for its improvements and spirit of community.<br /> <br />PRIORITIES<br />• The neighborhood’s open spaces and structures will be Clean and Green.<br />• Business and Commerce are of and for the neighborhood—supporting the community spirit.<br />• Education for adults and children will be the lighthouse of the community. The school will be a multi-purpose facility serving the entire community and supporting excellence in learning and community partnership.<br />• Neighborhood design and services will promote holistic Health and Wellbeing.<br />• Housing and Infrastructure will be improved and beautified to create a walkable, healthy and safe community.<br />• Safety will be of utmost importance and all Glenwood residences, businesses and open spaces will be safe and secure.<br />
Neighborhood<br />Revitalization<br />Initiative<br />Mission<br />Statement<br />“To serve more families by responding to community aspirations with an expanded array of products, services and partnerships, empowering residents to revive their neighborhoods and enhance their quality of life.”<br />A Multi-year Commitment<br />A Mobilization of Resources<br />A Vehicle for Community Partnership<br />
Community<br />Partnership<br />“… is both a process and the result of an organized effortin a community, based upon shared visionof the quality of life they wish to achieve,leading toward greater—and sustainable—individual and collective well-being.”<br />