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Workplace bullying and how it
affects nurses
Sharon Cobb
MSN 600
Professor Adelman
Kaplan University
April 12, 2015
Abstract
There has been a significant amount of incidences reported in
workplace bullying among the nursing staff in healthcare. Therefore,
this proposal was designed to help educate & support nurses in
reporting workplace bullying. It was also created to decrease
negative behaviors in the healthcare setting. By meeting with the staff
members of Fresenius Medical Center the proposal offers them
guidance to handle workplace bullying situations more effectively.
Overall, the goal was successful with many of the participants
committing to be against workplace bullying in the future.
Introduction
 Sharon Cobb
 BSN to MSN
 Fresenius Medical Center
 Mrs. Watson
 Workplace bullying and how it affects nurses
Clinical Excellence
 Workplace bullying affects nurses
 Workplace bullying affects patient care
 Workplace bullying affects organization’s
finances
 Workplace bullying affects productivity
 Workplace bullying affects turnover rates
Problem
Workplace bullying has affected nurses
worldwide in the healthcare system with
a decrease in employee satisfaction,
reduction of nursing excellence in
patient care, and increase in attrition
rates.
Purpose
The purpose of this proposal was
to support, diminish negative behaviors, and assist
employees with the effects of
workplace bullying.
Synthesis of Literature
 Literature reflects a major concern
 Overall consistencies
 Inconsistent data
 Gaps and unreported data
Measurable Outcomes
0
1
2
3
4
5
6
Employee & Patient Satisfaction
Series 1 Series 2 Series 3
Positive Work Habits Increase patient care Employee satisfaction Team approach
Specialty Track Framework
Workplace setting
free of bullying
Staff
development
Counseling services
Policies &
Procedures
Team Approach
Evidenced-Based Change
 Educate staff
 Apply policies & procedures
 Ensure quality care for patients
 Address workplace bullying early
Implementation Plan
MSN Roles
 Policies & Procedures
 Address negative behaviors
 Patient & employee satisfaction
Evaluation Plan
 Evaluate the participants response
 Evaluation of the regional managers
 Evaluate the Jersey College Nursing Students
 Evaluate the overall response from preceptor
Self Reflection
 Knowledge
 Strengths
 Weakness
 Personal
Growth
 Professional
Growth
Conclusion
 Summary
 Contact Information:
sragland2005@gmail.com
 1-800-321-OSHA (6742) to report workplace
bullying
 References Upon Request
 Thank you

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Sharon Cobb MSN presentation

  • 1. Workplace bullying and how it affects nurses Sharon Cobb MSN 600 Professor Adelman Kaplan University April 12, 2015
  • 2. Abstract There has been a significant amount of incidences reported in workplace bullying among the nursing staff in healthcare. Therefore, this proposal was designed to help educate & support nurses in reporting workplace bullying. It was also created to decrease negative behaviors in the healthcare setting. By meeting with the staff members of Fresenius Medical Center the proposal offers them guidance to handle workplace bullying situations more effectively. Overall, the goal was successful with many of the participants committing to be against workplace bullying in the future.
  • 3. Introduction  Sharon Cobb  BSN to MSN  Fresenius Medical Center  Mrs. Watson  Workplace bullying and how it affects nurses
  • 4. Clinical Excellence  Workplace bullying affects nurses  Workplace bullying affects patient care  Workplace bullying affects organization’s finances  Workplace bullying affects productivity  Workplace bullying affects turnover rates
  • 5. Problem Workplace bullying has affected nurses worldwide in the healthcare system with a decrease in employee satisfaction, reduction of nursing excellence in patient care, and increase in attrition rates.
  • 6. Purpose The purpose of this proposal was to support, diminish negative behaviors, and assist employees with the effects of workplace bullying.
  • 7. Synthesis of Literature  Literature reflects a major concern  Overall consistencies  Inconsistent data  Gaps and unreported data
  • 8. Measurable Outcomes 0 1 2 3 4 5 6 Employee & Patient Satisfaction Series 1 Series 2 Series 3 Positive Work Habits Increase patient care Employee satisfaction Team approach
  • 9. Specialty Track Framework Workplace setting free of bullying Staff development Counseling services Policies & Procedures Team Approach
  • 10. Evidenced-Based Change  Educate staff  Apply policies & procedures  Ensure quality care for patients  Address workplace bullying early
  • 12. MSN Roles  Policies & Procedures  Address negative behaviors  Patient & employee satisfaction
  • 13. Evaluation Plan  Evaluate the participants response  Evaluation of the regional managers  Evaluate the Jersey College Nursing Students  Evaluate the overall response from preceptor
  • 14. Self Reflection  Knowledge  Strengths  Weakness  Personal Growth  Professional Growth
  • 15. Conclusion  Summary  Contact Information: sragland2005@gmail.com  1-800-321-OSHA (6742) to report workplace bullying  References Upon Request  Thank you