1. RESUME
CAREER OBJECTIVE:
To make the optimum use of my strength and capabilities to get the best result and to contribute the
maximum share in the success journey of the organization.
TECHNICAL SKILLS:
Programming
Languages
MS OFFICE
Operating
Systems
Windows 98, Xp,vista
Software LIFE ASIA
PERSONAL PROFILE:
Name
Address
SEJAL.N.DAVE
Present : 102 Shivam velly,opp-Mangal Shanti Party Plot,Nr-Silver
star,Chandlodia,Ahmedabad
Contact Number +919016335133(M),+919377335133(M)
Date of Birth July17, 1984
Gender Female
E-mail sejal.n.dave@relianceada.com , sejal_swaraj@yahoo.co.in
Known Languages English, Gujarati, Hindi
ACADEMICS:
Course School / College
Board /
University
Year Of
Passing
Percentage
S.S.C
K.L.PatelHigh
School
G.S.E.B. 1998 59%
H.S.C
K.L.PatelHigh
School
G.S.E.B. 2002 57.17%
B.Com M.H.Guru
commerce
collage
North
Gujarat
Uni.
2005
53%
LLB Sheth V.S.Law
college
North
Gujarat
Uni.
2009
50%

2. COMPUTER SKILL:
 M.S.OFFICE
 INTERNET CORSPONDANCE
 ONLINE ACTIVITY
Area of Interest:
In my case about the area of interest then I would search for the interesting task everyday and I am
done that task as much as possible. So, if any task is given to me that I will be accepting. So, my area of
interest is as per the working requirement.
Hobbies:
R & D in any new additions, love to chat and use networking sites, like to meet people and believe in
relations buildup.
EXPERIENCE:
1. Worked as a counselor in Asian world wide Consultancy at Unjha for 12months.
2. Worked as a CSR Computer Operator cum Clerk in Khushi Shivam Teleservices at Patan for
2Years.
3. Worked as a Regional co-coordinator in Reliance Life Insurance Co Ltd in CDA Chenal Payroll on
T&M Consultancy Services Pvt Ltd. For 6 month’s.
4. Worked as a Customer Care Executive in Reliance Life Insurance Co Ltd in AGENCYChannel
payroll On Reliance life insurance COM. from 21.05.08 to 24.05.2013
5. Worked as a Regional Spoc in Reliance Life Insurance Co Ltd in AGENCYChannel payroll On
Reliance life insurance COM. from 25.05.2013 to 01.04.2016
6. Working as a Zonal Spoc in Reliance Life Insurance Co Ltd in AGENCYChannel payroll On
Reliance life insurance COM. from 01.04.2016 to till date…
Currant CTC: 2.88
Task & Responsibility of Currant Job @ Reliance life insurance Com ( Concern for All
type MIS for Entire West Zone )
As Zonal Spoc, I am responsible for mention all activities as well as I m a single communication
way between Head Office to Zonal Office and All Bo’s which is covered in My Region.
1. LIMRA 13 of Entire Region.

3. 2. Gift distribution and other RnR
3. Business Drive Ach of Zonal WRP Target
4. Preparation of Reports (MIS As Required from Regional Manager,State Head,Zonal
Business Head or HO)
5. Projects (3 in a year.)
6. Organization support for all channels (HR Activities like Joining to resignation)
7. Employee query Handling (Contest ,salary payroll, any system related query)
8. Finance (Branch Impress approval & Query resolutions)
Task & Responsibility as a Region Spoc @ Reliance life insurance Com (Entire
Gandhinagar Region ):
As Regional Spoc, I am responsible for mention all activities as well as I m a single
communication way between Head Office to Regional Office and All Bo’s which is covered in
My Region.
1. LIMRA 13 of Entire Region.(MIS)
2. Gift distribution and other RnR (MIS)
3. Business Drive Ach of Zonal WRP Target (MIS)
4. Preparation of Reports (MIS As Required from Regional Manager,State Head,Zonal
Business Head or HO) (MIS)
5. Projects (3 in a year.) (MIS)
6. Organization support for all channels (HR Activities like Joining to resignation) (MIS)
7. Employee query Handling (Contest ,salary payroll, any system related query) (MIS)
8. Finance (Branch Impress approval & Query resolutions) (MIS)
Task & Responsibility as a Customer Care Executive @ Reliance life insurance Com :
As Customer Care Executive, I am responsible for all operation related activities for branch
office which include
Insurance Policy Issuance:
 Policy & Process Compliance through Checking of KYC
 Processing of Policy in system within TAT.
Handling Cash Counter
 Proposal securitization & Login
 Renewal Premium Collection
 Reconciliation of cash & cheque with –system at the time of EOD
 Banking of Cash ,DD & cheque
Handling Customer
 Resolution of customer query & complaint
 Updating of query & complaint in System

4. HR for Employee related query
 Complete Joining formalities of new Employee
 Query Solution related to Pay scale of Employee
 Complete existing formalities of Resigned Employer
Other Responsibilities:
 Maintain smooth relation between other department like (Marketing, Channel
development agency, Third party department)
 Handling Audits of branch
 Vendor Payment (like Courier, Stationary, Rent, Electricity exp etc...)
 Legal compliance of branch (Professional tax, ESIC, Shop & establishment Reg. etc…)
 Team management (by training with respect to systems and processes Job rotation,
Cross functional training)
 Branch Petty cash & exp. Handling & recognize with voucher’s and then claim’s for the
same exp amount reimbursement.
Task & Responsibility as a Regional Spoc @ Reliance life insurance Com CDA Channel:
1. Renewal of Entire Region.(MIS)
2. Gift distribution and other RnR (MIS)
3. Business Drive Ach of Zonal WRP Target (MIS)
4. Preparation of Reports (MIS As Required from Regional Manager,State Head,Zonal
Business Head or HO) (MIS)
5. Projects (3 in a year.) (MIS)
6. Organization support for all channels (HR Activities like Joining to resignation) (MIS)
7. Employee query Handling (Contest ,salary payroll, any system related query) (MIS)
8. Finance (Branch Impress approval & Query resolutions) (MIS)
Task & Responsibility as a CSR & Clerk @ Khushi Shivam Teleservices :
1. Customer Service representative for TATA Telecommunication.
2. Handaling Finance like Invoice making and claim in to the company.
3. Data management
4. Contest Drive for sales team
Task & Responsibility as a Counceller @ Asian world wide Consultancy:
1. Counseling for Abroad inquiry
2. Advice and documentance for Passport
3. Passport form filling & Police inquiry handling with passport applicable member.
Achievement:
1. I have got award for Best Customer Care Executive from RLIC Gandhinagar Region.

5. 2. I have achieved target for renewal due collection & also get that prize certificate which is signed by CEO from RLIC.
3. Received Vintage award for 9 Years
4. Best spoctrophy received
Declaration:-
I, the undersigned, certify that to the best of my knowledge and belief, these data correctly
describe me, my qualifications and my experience.
Yours Faithfully
(Sejal Dave)