1. Industry-Related Hours Portfolio
By Sean Bastian
School of Tourism and Hospitality Management
Senior Professional Development Seminar
THM 4112- Section 003
CEO’s Montague and Ridall
Date: August 2011- August 2014
2. 1
1 TABLE OF CONTENTS
Cover Letter....................................................................................................................................2
Resume ............................................................................................................................................3
Industry Related Hours Overview ...............................................................................................4
Organization Write-Ups................................................................................................................5
Temple University Campus Recreation................................................................................5-9
Upper Dublin Parks & Recreation....................................................................................10-11
Access Sports Experiences ...............................................................................................12-17
Philadelphia Flyers ...........................................................................................................18-21
Campus Recreation Community Service Crew................................................................22-28
Rho Phi Lambda ...............................................................................................................29-31
Temple University Athletics...................................................................................................32
Philadelphia Eagles ..........................................................................................................33-35
Verification Letters ................................................................................................................36-46
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Sean Patrick Bastian
603 Meadow Lane, Oreland, PA 19075
(215) 559-4140 (C)
sean.bastian@temple.edu
Dear Potential Employer,
My name is Sean Bastian, I am currently a senior studying Sport and Recreation
Management, with a minor in General Business Studies and a concentration in Event Leadership.
I will be enrolled in Senior Professional Development Seminar in the fall of 2014. I feel that I
could be a valuable associate given my overall skillset and relatable experience.
Since becoming an S.T.H.M. student I have built upon and refined my greatest strength.
My greatest strength are my organization and time management skills. While this may seem like
skills any successful person must possess, not everyone can do what I do. During the spring
semester of my junior year I interned with the Philadelphia Flyers as the Community Relations
Intern. My responsibilities were extensive and involved attending all home games. In addition to
that I still had four other major courses to attend, a part-time job where I held a supervisory
position, a committee that I was the president of and a life outside of school.
In addition to my organizational skills I have much experience with teamwork. My
teamwork skills have come from a variety of experiences. My industry related experiences have
showed me how vital teamwork is. Working Fan Fest at the NHL Draft, volunteering at the
Broad Street Run, being an employee at Campus Recreation and working on group projects in
S.T.H.M. classes has all built up my skills of collaboration and delegation.
Through my industry experience I have gained a great deal of insight as to what it takes
to be successful in the sports industry and what goes into the organization of events. Through my
industry-related hours I have gained experience with college and youth recreation, professional
sports teams, non-profit organizations, large and small scale special events, adapted recreation,
accommodating for special needs and disabilities. These experiences have prepared me to seek
internships and jobs in the sports industry. They have also enlightened me, I now understand all
the different possibilities and opportunities that are possible working in the sports industry. With
that being said, I also have seen the numerous problems and issues individuals have to deal with
on a daily basis. These experiences have properly prepared me for my future as a young,
professional in the field of sports and recreation.
Regards,
Sean Bastian
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Industry-Related Hours Overview
Organization Hours Completed
Temple University Campus Recreation 269
Upper Dublin Parks & Recreation 210
Access Sports Experiences 103
Philadelphia Flyers 20
Campus Recreation Community Service Crew 16.5
Rho Phi Lambda 7
Philadelphia Eagles 6
Temple University Athletics 5
TotalHours Completed 636.5
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Organization Write-Ups
Organization: Temple University Campus Recreation
Positions: Facility Monitor, Building Supervisor and
Marketing & Public Relations Committee President
Date: August 2011 - Present
Hours Completed: 269
Since the start of my Freshman year, I have been an employee of Temple University
Campus Recreation. Campus Recreation is a department within the Student Affairs at Temple
University. Campus Recreation oversees programs such as intramurals (men’s, women’s, and
co-rec), sport clubs, informal recreation, special events and programs, group fitness, adapted
recreation, aquatics, and student staff development. In the past three years, I have devoted 269
hours working for Campus Recreation in multiple positions.
When I was hired in August of 2011, I started as a Facility Monitor. Facility Monitors
main responsibilities include tasks meant to keep the facilities operating smoothly and ensure the
patron’s safety. Some of these responsibilities include providing excellent customer service,
enforcing the rules and policies, distributing equipment, filling out injury and incident reports,
answering phone calls and assisting the
Building Supervisor with any additional
duties. During my first year at Campus
Recreation, I worked in the Student
Pavilion, located at the corner of 15th and
Norris streets.
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At the start of my second year, Campus Recreation had renovated and moved their
facilities to Pearson/McGonigal Hall located at 1800 North Broad Street. This renovation include
a brand new 30,500-square foot basketball facility both for the men’s basketball team and for
Campus Recreation on the third floor, and Fitness Mezzanine on the second floor. The new
facility now has full size wood basketball courts and offers basketball, badminton, volleyball,
football, tennis, table tennis, indoor
soccer, and a golf driving range. The
Fitness Mezzanine is a new informal
recreation area which offers 12 cardio
machines, 8 weight-lifting machines,
2 Xbox Kinect and Nintendo Wii
gaming stations, 2 heavy bag and 2
speed bag workout stations.
After working as a Facility Monitor for two years, I proved that I was responsible enough
to be promoted to a Building Supervisor in August of 2013. As I stepped into this role I received
a lot more responsibility than I had in my past positions. I received keys and an alarm locking
code to the facility for opening and closing purposes. As a Building Supervisor my duties include
opening and closing the facilities, supervising and mentoring my fellow student staff, provide
strong customer support in resolving any patron conflicts, keep account for all sales and
monetary transactions, and provide accurate and detailed reports on any injuries or incidents that
take place in the facility.
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Working for Campus Recreation has been the largest aspect of my professional
development and growth. This is the first job that I have had with the opportunity of
advancement, a great deal of responsibility, an opportunity to lead and supervise a staff, handle
monetary transactions and acquire connections with part-time and full-time staff members that
will be valuable to my future employment. In addition to all that, I was able to get CPR/AED
and First Aid certified. This job has helped me
mature and grow in ways I did not even think
possible when I started back in 2011.
Being a Building Supervisor, I had the opportunity to become the President of the
Marketing and Public Relations Committee. This was a committee that had never been formed
before. It provided me a platform to use my skills and creativity in a job that I already loved. Our
objective is to educate our patrons about what is going on in our facilities, promote special
events, obtain customer feedback and influence more students to use our services. The main
ways we have been able to reach students is through technology. We have used social media,
like Facebook and Twitter, online surveys, created event flyers and designed posters. I feel this
position has given me great experience with marketing, promotions and advertising to a college
community. This was the first position where I was completely in charge and oversaw
everything that went on in a group or committee. I feel that becoming a Building Supervisor and
founding this committee have helped significantly improve my leadership skills.
Campus Recreation has provided me with many skills; however, those that I see most
vital are leadership, planning and problem solving. Being in charge of your own staff, having to
delegate tasks, manage over 100 patrons and deal with emergency situations are just a few of the
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tasks which have helped me develop those skills. My job at Campus Recreation and the many
positions I have held, have helped prepare me to begin my journey into the sports industry.
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Below is a flyer designed by the Marketing and Public Relations Committee for Net Night, a
weekly event held in at the 3rd Floor Courts for Badminton and Volleyball:
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Organization: Upper Dublin Parks & Recreation
Position: Kidzone Camp Counselor
Dates: June 2013 – August 2013
Hours Completed: 210
During the summer of 2013, after my sophomore year, I was looking for a summer job
where I would receive some experience in the sports industry. While working for a recreational
department was not my first choice, it proved to be a rewarding and educational experience. I
was hired as a Kidzone Camp Counselor, throughout the summer I worked 210 hours. My main
responsibility was to be an active leader and positive role model, while supervising children at all
times. Safety and discipline were the two most important parts of my job. It was also my
responsibility to keep parents and participants informed of events and activities. In addition to
that, I needed to enforce and display the rules and regulation of the camp for all to see.
Due to my background and interest in sports, I was asked to coordinate and organize all
of our gym and outdoor activities. This involved coming up with different sports, games, events
and activities that would allow the kids to enjoy physical activity. Like most summer camps, we
played a lot of the traditional games (kickball, octopus tag, run the bases, freeze tag, etc.). While
this was fun in the beginning of summer, the kids quickly got tired of it. This was my time to be
creative, I introduced them to new sports like handball, gaga, ultimate dodgeball and others. I
also quizzed some of the kids on sports trivia, those who were interested in sports really enjoyed
learning new things about players, teams and stadiums. This was probably my favorite part of
the job, being able to take my interest of sports and apply it to my position by organizing games
and teaching kids new information.
While I was teaching the campers new information, I was also learning myself. I became
close with my Site Supervisor and the Assistant Director of Parks & Recreation. Because of this
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and the fact that I was good at my job, I was able to work at all three sites of our camp. Most
counselors only work at the one they were assigned, however, due to my flexibility and
responsibility I was asked to fill-in wherever needed. Over the course of the summer I learned a
great deal from my superiors. When working in recreation, especially with kids, there are many
liability issues and specific procedures that you must follow. I was unaware of all that goes into
their policies before working there. I got an inside look at how a recreation department operates.
As the summer went on I began to really understand how important the policies and
procedures were. Counselors are required to fill out injury and incident reports whenever we
encounter a situation, in addition to this we are also required to fill out equipment logs
documenting who, where and when equipment is being uses. While these tasks were not nearly
as complex as working for a sports team, the same principles still applied.
Reflecting on this experience, while it is not the position I would have chosen, I feel that
I made the most of the situation. I used what I had learned in the classroom to try and improve
the camp in any way I could. I feel that the experience was good for me to see a side of the
sports industry I was not really open to before. My superiors helped me immensely, they gave
me a lot of advice moving forward in school and for getting a job. While recreation is not my
biggest interest, I will certainly consider it now as a result of my time with Upper Dublin Parks
& Recreation.
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Organization: Access Sports Experiences
Position: Marketing and Special Events Intern
Date: May 2014 - August 2014
Hours Completed: 103
As the Spring 2014 semester came to an end I began looking for another internship to
gain more experience and knowledge in the sports industry. I had previously worked in the
Community Relations Department for the Philadelphia Flyers and volunteered my time for
various causes. I heard about a small non-profit organization called Access Sports Experiences,
where previous STHM students had interned and I was interested. During the Summer of 2014 I
began interning for Access Sports Experiences. My position was Marketing and Special Events
Intern, however, due to the size of the organization I worked on a little bit of everything. Access
Sports Experiences is a non-profit organization that provides opportunities to see exciting local
professional and college sporting events, as well as other fun community events in the
Philadelphia area to at-risk and special needs populations.
Access Sports Experiences serves as the liaison between social services groups and sports
teams in order to create unforgettable experiences for the underprivileged. Founder, Alyson
Harris, has a background in therapeutic recreation and direct care with social services groups like
the Devereux Foundation. Through this and serving on the board for several non-profit
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committees, Alyson has made many connections within the sports industry. When she founded
Access Sports, she decided she would use the connections that she had made to help improve the
lives of other. Some of the organizations and teams that Access Sports currently works with
include: Philadelphia Flyers, Philadelphia Eagles, Temple Athletics, Major League Ultimate,
Philadelphia Soul, Camden Riversharks and Wilmington Blue Rocks.
In my position, as the Marketing and Special Events intern I had a variety of
responsibilities, however, my overall goal was to increase the brand awareness of our
organization. I was responsible with creating and overseeing all marketing and promotional
materials. Our main platform of distribution was social media. One of my goals while there was
to increase their social media following. Before I started the only social media that was being
used was Facebook and Twitter. Over the course of the summer I worked to develop their
Instagram page and created a LinkedIn company page. In addition to social media, I was
responsible for planning some fundraising events. I was involved in the planning process for the
Rock N’ Roll Half Marathon and Army Navy Cup III.
The Rock N’ Roll Half Marathon is a race held
throughout the city of Philadelphia. During this race live
bands perform a variety of music from alternative, classic
and punk rock to blues, jazz and soul along each mile of
the race course. The marathon has helped raised over $265 million for charities since 1998. The
event averages typically 21,000 participants, 30,000 expo attendees and 23,000 spectators. My
role in this event is to promote it, get people to join our team and generate sponsorships or
business partnerships. After promoting it heavily via social media I was able to get 4 people to
join our team. Sponsorship was definitely a challenge, this was probably the most difficult aspect
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of my internship. I contacted around 30 businesses and none which were interested in sponsoring
us.
While I was unable to acquire any sponsors I was able to accomplish something even
more vital to our organization’s growth. A friend of mine had told me about a company that he
was interning with that made athletic socks with
inspirational messages on them. After hearing about
it I was interested, did some research and contacted the founder. After speaking with John
Cawley, founder/owner of Inspyr Socks I saw a window of opportunity. Seeing that their
business shared some of the same values as us and that they were as in the sports industry, it
made sense to contact them about a partnership. I set up a business meeting
between two companies and after 5 minutes of talking we could tell it was a
perfect match. Inspyr Socks and Access Sports Experiences created a joint
venture partnership. Both businesses would promote and advertise for the other, share
networking experience and contacts, and support one another in future events. In addition to
those conditions, Inspyr Socks agreed to donate a percentage of their sales to Access Sports and
design custom socks for the Rock N’ Roll Half Marathon.
The other project I was a part of was Army Navy Cup III, this is an event hosted by the
Philadelphia Union. Access Sports was brought in by the Philadelphia Sports Congress to be one
of the partners in the preparations of the game. Other partners
include Army, Navy, Brandywine Conference & Visitors Bureau,
Philadelphia Sports Congress, Philadelphia Convention & Visitors
Bureau and Global Spectrum. We were brought in to distribute the
donated tickets to our underprivileged groups with special needs.
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Working with new companies in the sports industry we saw this as a huge networking
opportunity. It was my responsibility to present these companies with an overview of our
organization and our accomplishments.
In addition to the large scale events that I was involved in, I also promoted and marketed
smaller events and raffles that we had. I was responsible for spreading the word about our raffle
for a leadership seminar run by Steve McClatchy. McClatchy is a speaker, trainer, consultant,
New York Times Bestselling author and entrepreneur. He founded Alleer Training and
Consulting out of his passion for continual improvement and his belief that when we stop
growing, learning, gaining experience, achieving goals and improving, we stop living. The other
raffle I was responsible for was two tickets to see Stand-Up Comedian Kevin James. Along with
our raffles, we also made a new relationship with Major League Ultimate during the time of my
internship. One of the smaller projects that I had was to promote their events and get people
interested in Ultimate Frisbee. I found that this was a very difficult task and that Ultimate Frisbee
certainly had a niche market. The hope is that as the league continues to grow and develop,
Access Sports will grow with them.
Access Sports Experiences was honored by the Greater Philadelphia Chamber of
Commerce during the time of my internship. They won the award of Non-Profit Organization of
the Year. Being that this was the most significant award they had ever won, they wanted me as
the marketing intern to share it with as many people as possible. Using what I had learned in
class, I knew that people these days are much more visual and read a lot less. With this in mind I
constructed a short press release and focused mainly on a visual aide to illustrate our
organization. I created an infographic to highlight the details of the award and summarize what
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it is our organization does. This infographic was very detailed and it is the single piece of work I
am most proud of during my time at Access Sports Experiences.
Overall, this internship has been the most beneficial yet. I was given a large amount of
freedom where I was able to use my skills learned in the classroom and my creativity to
accomplish my objectives. I was able to gain some very valuable industry experiences and
network with many different people in the sports industry all while making a difference through
ultimate sports experiences.
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Below is the Infographic I created for Access Sports winning Non-Profit of the Year:
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Organization: Philadelphia Flyers
Event: 2014 NHL Draft- Fan Fest at XFINITY Live!
Date: June 26, 2014 – June 28, 2014
Position: Volunteer
Hours Completed: 20
Friday June 26th and Saturday June 27th the Philadelphia Flyers have the privilege of
hosting the 2014 NHL Entry Draft at the Wells Fargo Center. The NHL Entry Draft is an annual
meeting in which every franchise of the National Hockey League (NHL) select the rights to
available amateur ice hockey players who meet draft
eligibility requirements The NHL Entry Draft is held
once every year, generally within two to three months
after the conclusion of the previous season. During
the draft, teams take turns selecting amateur players
from junior, collegiate, or European leagues. The
location of the draft changes annually, based on the
decision made by the NHL Commissioner and league
representatives.
I participated in the Fan Fest at XFINITY Live during the 2014 NHL Draft. Over the
course of the weekend I volunteered 20 hours preparing, setting up, implementing and breaking
down the Fan Fest. The event consisted of hockey-themed and family-friendly activities, food
and beverages and exclusive NHL Draft merchandise. Admission to Fan Fest was free. Fan Fest
hours of operation are Friday from 3-6:30 p.m. and Saturday from 8-2 p.m.
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All 30 NHL teams were represented on the
entryway in to the Fan Fest, where fans can take part in
numerous hockey activities including a full-size street
hockey rink equipped with sticks and balls for pick-up
games and skill challenges for hardest shot, accuracy and
stick handling. Official Flyers and NHL Draft merchandise
was available for purchase from the Flyers Mobile Store.
Most of the activities were tailored towards children. Kids enjoyed inflatable activities
including an obstacle course, bounce house, giant slide, slap shot booth and twister. There was a
Marvel Universe Live “Are You Super Hero Enough?” challenge, which is an interactive
experience where participants test their super hero skills to complete a series of tasks. This is a
preview of the Marvel Universe Live show coming to the Wells Fargo Center from July 24-27.
In addition to this there was on-site with giveaways, live music, DJs, face painters and
more. The Fan Fest and NHL Draft itself was the largest, most interesting event I have had the
privilege of being a part of. Volunteers were required to be at Xfinity Live at 7 am on Friday to
help set-up all the events and go over their
responsibilities for the weekend. Myself,
along with 25 or so other volunteers set-up all
the equipment and received our assignments
in preparation for the event which started at 3
pm.
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On Friday, my assignment was to operate and engage fan at the street hockey rink. Very
fitting for me seeing as I have been playing roller hockey since I was 9 years old. I monitored
the rink ensuring all participants were being safe, playing fair and having a great time. On
Saturday, I was in charge of the stick
handling challenge and the goalie
shootout. My responsibilities were
basically the same, however, it was a
little easier since I did not have to
manage as many participants as the
street hockey rink.
Having interned with the Philadelphia Flyers the previous spring, I was familiar with
many of the full time staff and how the departments operate amongst one another. This event
really interested me, due to its size and importance. After all, this was the first ever NHL Draft
held at the Wells Fargo Center. Personally, I have an interest in event planning and fan
engagement. I saw this as an opportunity to see how a large scale event is set up, managed and
coordinated. The Flyers Marketing, Game Presentation and Community Relations departments
were responsible for the Fan Fest. Seeing how the three department came together to operate the
event was definitely a learning experience.
I have always had an interest in event management, especially when it comes to fan
development. As I start to establish myself in the sports industry, I hope to be in a position where
I can assist, if not manage, large scale events like this one. Two of the managers in charge of the
event were my previous supervisors with the Community Relations department. Over the course
of the weekend, I asked them questions about what went into the planning and implementation of
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the Fan Fest. I also told them I would assist with any additional duties they might need. This
turned into going to rent a larger generator for our inflatables because the one they originally
rented was not powerful enough. Overall, I had a great time volunteering at the event, it was
probably the most interesting and beneficial industry experience I have had thus far.
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Organization: Campus Recreation Community Service Crew
Events: 2012 & 2013 Global Abilities- Rec Fest,
Dates: September 29, 2012; September 28, 2013
Hours Completed: 8
As an employee of Temple University Campus Recreation, I have had the opportunity to
be part of their Community Service Crew. The Campus Recreation Community Service Crew is
a volunteer group of student staff members who organize various service activities that benefit
the surrounding community. Students use their leadership, communication and organizational
skills to collaborate and plan several events to give back to the community. Some past events
have included Relay For Life, Broad Street Run, Rec Fest and Zumbathon at the Philadelphia
Zoo.
On September 29, 2012 and September 28, 2013 I volunteered at Rec Fest, run by Global
Abilities. Both years I volunteered for 4 hours each, assisting with the set-up and
implementation of the event. Rec Fest is held at Carousel House Recreation Center, which is
located at 4300 Avenue of the Republic, Philadelphia, PA 19131. Rec Fest is recreation festival
that will showcase recreational activities for both able-bodied and disabled individuals, while
raising money for disability awareness. These activities include and were not limited to
wheelchair rugby, wheelchair tennis, adapted golf, power-chair hockey, rock climbing, scuba
diving, carnival games and much more. The
mission of Rec Fest is to “increase participation in
recreation by able-bodied and disabled individuals,
educate the general public about disability awareness,
increase collaborations between separate organizations
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that provide resources for the disabled, and raise funds to help our partner organizations continue
their programs on an ongoing basis” (Global Ablilties).
The main support staff consisted of A.J. Nanayakkara and Amy Crouse. A.J. is co-
founder of Global Abilities and was one of the major contributors in creating Rec Fest. During
the event A.J. was mostly interacting with the participants, asking them how they were liking the
day and making sure they were enjoying themselves. Amy Crouse is a Rehab Director and
Physical Therapist for a continuing care retirement community in Lafayette Hill, she also
volunteers with the Magee Eagles wheelchair rugby team. During the event Amy was mainly in
charge of the volunteers and the overall set up of Rec Fest.
The participants at Rec Fest, varied between those who were disabled and those who
were not. Also there were people with very different types of disabilities, for example, not
everyone was in a wheelchair. Some participants were blind; some couldn’t use any of their
extremities, while others had full use of everything but their legs. It was very interesting to see
all of the adapted sports being played and it really makes you appreciate what those with
disabilities can still do.
During my time volunteering, I had a variety
of different responsibilities. I helped to direct traffic
and aid in parking, since there were not many
parking spots later on in the day. I assisted with the
rock climbing wall, the power-chair hockey game
and snack bar. After I was done volunteering I was
free to experience and take in the activities being
participated in around me. I spent a lot of time watching the games of wheelchair rugby and
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power-chair hockey. These games were very interesting to me since I wanted to see how team
sports would work for those who are disabled. They did not have to make that many adaptations
to the sports other than the specific wheelchairs used for the sport and the role that the referee
played in the game. Almost every adapted recreation sport requires a different kind of chair or at
least some kind of adaptation to the chair in order to participate.
Through this event, I have learned a lot about how those who are disabled not only get
from place to place, but also what they do for fun and how they participate in athletics. For
example, I witnessed many different activities going on and many different types of wheelchairs
or other adaptive forms of transportation. I saw wheelchairs that were controlled by joystick, by
breathing techniques and by hand. Some things that I learned about myself are I realized that I
really don’t know very much at all when it comes to the disabled community and how they go
about their everyday lives. This has
certainly been an eye-opening
experience. I learned a great deal
about the disabled community when it
comes to sports and recreation.
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Here is a program guide for 2013 Rec Fest run by Global Abilities:
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Organization: Campus Recreation Community Service Crew
Event: 2013 & 2014 Broad Street Run
Dates: Broad Street Run- May 9, 2013; May 4, 2014
Hours Completed: 8.5
On May 9, 2013 and May 4, 2014 I volunteered at the Blue Cross Broad Street Run. The
Broad Street Run takes place in Philadelphia on the first Sunday in May since its inception in
1980. It is the largest 10 mile race in the United States with an average of 40,000 runners. The
race begins at the Central High School Athletic Field at Broad Street and Somerville Avenue.
Runners continue down Broad Street through the various neighborhoods of Philadelphia and
finish at the Philadelphia Navy Yard at the end of Broad Street in South Philadelphia.
For the past two years I have volunteered 8.5 hours setting up and working at the water
station located at the corner of Broad and Alleghany. Volunteers are required to be at their
station by 5:30 am on race day to set-up. The race does not officially start until 8:30 am. With
around 40,000 runners and being that this is the first water station they pass, it is vitally
important that we are prepared. The first 4 tables on both
sides of the street are Gatorade tables and they are
identified by the green Gatorade cups on the table. All
other tables are water tables, which are identified by
white cups.
To set-up the water station would had to stack 3 rows of cups with 100 cups in each row.
It is important that each cup is filled up only half way to ensure that the runners do not have to
stop in order to drink their water and so that they do not spill most of it on the ground. With so
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many runners crossing the water station at the same time, we needed to keep refilling cups as
they were getting passed out, this is the reason we start with 300 cups. As runners run by we
have a group of 4-5 volunteers in front of each table handing out water. This creates an
organized, flowing process of runners going by and grabbing a cup from one of the volunteers.
If we did not do this, runners would stop at one of the tables and it
would possibly cause a collision. Volunteers are instructed to hold the
cup with two fingers, your thumb and pointer finger. This creates a
quick, seamless exchange between the volunteer and the runner.
Safety and sanitation were the two key points illustrated in
preparation for the Broad Street Run. All volunteers were required to wear rubber gloves when
setting up their tables, pouring and handing out water. This helps the limit the amount of germs
spread at such a large scale event like this one. Another safety policy that has been put into place
is the bag policy. As a result of what happened at the Boston Marathon, volunteers and
spectators were not permitted to bring bags of any kind to the race. Runners were permitted to
bring only clear, see-through bags with them and they were checked upon registration.
The City of Philadelphia has been trying to become more environmentally friendly. As
the race goes on, more and more cups get thrown on
the ground and scattered all down Broad Street. At the
conclusion of the race, all volunteers at each water
station are responsible for sweeping up every single
cup and recycling them. This way we do not litter and
are giving back to the environment. The leftover cups,
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gallons of water and Gatorade are donated to volunteers and spectators ensuring that they do not
go to waste.
During my time volunteering at the Broad Street Run I saw and interacted with thousands
of people. It is truly amazing to see a city wide event, where thousands of people come to
participate, volunteer and spectate. I can honestly say that during my first year volunteering,
seeing the street full of people for as far as you could see was an incredible sight. This moment
was the reason that I went back and volunteered the next year. This event has strengthened my
sense of community and heightened my interest for event planning. I plan on continuing to
volunteer for the Broad Street Run in the future.
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Organization: Rho Phi Lambda
Events: Squashsmarts Initiative, Military Recognition Ceremony
Position: Organization Member
Dates: October 23, 2013; November 8, 2013
Hours Completed: 7
Rho Phi Lambda is a National Honorary Recreation, Parks, and Leisure Services
Fraternity. Rho Phi Lambda strives to recognize Sport and Recreation Management students who
have exemplified academic excellence in scholarship, leadership, and service. Membership in
Rho Phi Lambda cultivates student professional development, through networking opportunities,
scholarship eligibility, resume building, and campus and community service initiatives.
I was involved with the creation of a continuous service
initiative program with the organization, SquashSmarts. Led by
the members of Rho Phi Lambda, the service initiative will consist
of varying educational and fitness programs that will be run in
conjunction with RPL, SquashSmarts, and another student organization from Temple University.
The hope is that these program sessions give the kids new interests, make them more exposed to
the world around them, and have them think about where they want to be in the future.
Personally I was responsible for some of the planning and coordination of the programs
that we had SquashSmarts participate in. On October 23, 2013 our Vice President, Kevin
Dannenberg, and myself lead to first program and visit to SquashSmarts. We spent 4 hours after
classes with these kids opening them up to different experiences and having some fun playing
squash. Our goal for the first session was to educate the kids about the sports industry that we
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one day hope to work in. To accomplish this in an
engaging way, I created a Jeopardy game that
focused around professions in the sports industry.
We discussed coaches, sports agents, broadcasters,
equipment managers and more. This proved to be a
fun, unique way for the kids to learn about the
sports industry.
The other event I took part in was the Military Recognition Ceremony on November 8,
2013. I volunteered for 3 hours assisting with the organization, set-up and breakdown of the
ceremony. Being that November was Temple’s Military Appreciation Month, The School of
Tourism and Hospitality Management decided to honored members of the military and held a
ceremony to thank them for their services. In addition to the soldiers being honored, there were
over 300 cadets and color guards from Philadelphia Military Academy in attendance.
In fall 2012, STHM Administrative
Specialist initiated a collection drive to send care
packages to troops overseas in memory of a
friend’s son, Pfc. Johnny Kihm, who was killed in
Afghanistan on April 19, 2011. This first effort
resulted in 25 to 30 boxes of items being sent to
an Air Force group in Afghanistan. A second
shipment of 30 packages benefited a platoon
including Spc. Jacob Luis Escobar, a medic and Kihm’s best friend from high school.
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My role for this event was to assist with the set-up and breakdown of equipment. In
addition to this, Rho Phi Lambda welcomed Spc. Escobar, the family of Johnny Kihm and
current STHM students who had served with a luncheon before the ceremony. Being a part of the
ceremony was a moving experiences, seeing so many people in attendance to honor those that
protect our country. It was amazing to see that Rho Phi Lambda and the rest of the STHM
community made a difference in soldiers’ lives with the collection drive started by Patricia
McFadden.
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Organization: Philadelphia Eagles
Position: Game Day Volunteer
Date: September 30, 2012
Hours Completed: 6
On September 30th, 2012, I volunteered for the Philadelphia Eagles game vs the New
York Giants. This was not an ordinary game, Brian Dawkins, one of the Eagles best players in
franchise history was having his jersey retired that night. I helped with pre-game handouts of a
customized Brian Dawkins posters that each fan would receive. I was stationed in the VIP
section of the stadium. While it was exciting to greet
team executives and families of players, it was
emphasized that customer service was vital. We were
instructed to greet each fan, be friendly and make sure
everyone gets offered a poster.
This event was my first industry hour experience working for a professional sports team.
It provided me with great insight into how the organization operates on a game day. From that
day on, I knew that there was a lot I had to learn in order to be success in this industry. Until that
day, I never fully realized how much goes on in preparation for a
game. There are many aspects of the organization that must work
together in order to make the event a success. Volunteering at this
event also showed me the importance of customer service at
sporting events. Good customer service can go a long way fans
are often left with positive memories of their experience at the
game, encouraging them to want to come to future Eagle’s games.
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Organization: Temple Athletics
Event: Alumni Weekend; Cherry & White Football Game
Position: Volunteer
Date: April 20, 2013
Hours Completed: 5
On Saturday, April 20, 2013 I volunteered with Temple Athletics to help out with their
Alumni weekend and Cherry & White Football Game. Personally, I was a big Temple Football
fan, going to games almost every week since my Freshman year. I figured that this experience
would give me some insight as to what working for a Division I college football team was like.
The Cherry and White Game is an annual scrimmage in which Temple’s football is split into two
teams to play each other in the spring. Students and fans can attend this event for free without a
ticket. The game was held at the Edberg-
Olson Football complex, which is the
football team’s practice facility. The field is
located on the corner of 10th Street and
Diamond Street.
As a volunteer, I was required to be
at the field at 10 am for set-up and stayed till
the conclusion of the game at 3 pm, so I volunteered for a total of 5 hours. Before the game there
was a small tailgate party on 10th street outside of the stadium. This consisted of different food
stands, some carnival games and a lot of people tossing footballs around. Volunteers assisted
setting up and passing out food until the gates opened. Gates opened at 12 pm, one hour before
the 1 pm kickoff. This gave fans an opportunity to enjoy the various activities inside the stadium
and find a good seat.
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My primary role as a volunteer at the Cherry and White Game was to greet and inform
fans as they entered the stadium. Temple Athletics had numerous activities for fans to
participate in before and during the game. They wanted volunteers to effectively communicate
these fact to the fans. Some of the activities Temple Athletics had organized were face painting,
t-shirt give-a-ways, a moon bounce, meet
and greet with the cheerleaders, jersey and
equipment sales and various food stands.
Temple Athletics wanted all fans in
attendance to have a great experience, in
hopes that this would lead them to attend a regular season game in the fall.
In addition to greeting fans as they entered the stadium, I also assisted with the
distribution of t-shirts to the fans who attended the event. I also assisted with some of the
promotions and contests that took place at the event, such as the football toss to win free prizes.
This was my first industry experience that I did which actually took place at Temple University.
It was interesting to see how the University that I attend and pay tuition to, shift its focus to
become more business based and focus on customer retention. This was my first experience
working with college athletics and I was unaware of how difficult it was to persuade people to
attend an event even if it was free.
The game seemed to be quite a success, it was a close entertaining game and fans created
a very exciting atmosphere. With the help of redshirt junior quarterback, Connor Reilly, the
white squad triumphed in a 34-28 victory. He came out of the gate firing down field, connecting
on 10 of 12 passes in the first half and giving the white team an early lead. Reilly was the star of
the game, completing 25 of 41 passes for 366 yards and four touchdowns. He threw only one
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interception and was sacked twice. His final
touchdown was a 65-yarder to running back
Chris Coyer in the fourth quarter. Coyer also
had a very strong game, the fifth-year senior
caught three passes for 80 yards and two
touchdowns.
Overall, I feel that this was an exciting and beneficial experience. This was my first taste
of dealing with game day promotions and handouts. It is interesting to see all that goes into just
distributing t-shirts or rally towels. This event increased my interest for fan development and
game promotions. I also valued what the Temple Athletics staff did much more after
volunteering and seeing it first-hand. Personally, I was not expecting this event to teach me as
much as it did. I am certainly thankful that I decided to volunteer, it was a great learning
experience.
