National Solar Jobs Census 2013 Teleconference Transcript
March_16
1. MPW Leader
www.mpwservices.com
march
2016
Between January, 2015 and January, 2016
MPW Industrial Services approved 302
internal promotions.
This figure is extraordinary because it rep-
resents greater than 10 percent of MPW’s
overall workforce.
For employees, the message is clear: MPW
is committed to its people.
With numerous promotions, of course,
there are many inspiring stories and
countless paths to success. Following are
two excellent representatives of MPW’s
progress through its ongoing investments
in people.
HAWKINS SEIZES
OPPORTUNITIES
Marked by achievement
through consistency and
effort, Allen Hawkins’
story resembles the saga
of MPW itself.
In 2005 he applied for
and received a position
as an entry-level techni-
cian based out of MPW’s
Rockport, Indiana
office. He was 31 years
old.
“MPW was a business
that was new to the area,”
said Hawkins. “I had been around pres-
sure washing before and I took an interest
and saw some opportunity for growth. I
took it and ran.”
In just over 10 years at MPW, Hawkins
has been promoted 10 times. Obviously,
he understands the industrial cleaning
business and how to thrive in it.
“Success at MPW comes down to what
you put into it,” he said. “MPW truly cares
about its people and wants them to grow
from inside. Managers pay attention to
who is doing well and they don’t overlook
your efforts.”
Hawkins acknowledged
especially supportive
co-workers — Account
Manager Odessa Haw-
kins, Maintenance
Manager Jonathan
Holbrook and Vice
President of Operations
Dave Brown — who all
helped him learn about
equipment, logistics and
management techniques.
ICG Western District
Manager Matt Foster
said Hawkins’ ability to
manage chaos sets him apart.
“Allen has something you cannot teach,
which is the ability to stay calm in any
situation,” said Foster. “He just doesn’t
allow people to freak out. The result is his
people don’t get injured and customers
are satisfied.”
In January, 2016 MPW named Hawkins
Regional Operations Manager of ICG’s
Western District. Although he travels
frequently, he works out of the Indianap-
olis office.
Hawkins on what skills have allowed
him to be successful: “People skills, will-
ingness to learn, eagerness to grow within
the company and definitely patience with
people.”
Hawkins on his favorite part about
working for MPW: “No two days are the
same. It never gets stagnant.”
Hawkins on ICG growth: “It’s really
grown in the last 10 years. Management
has shown that they care about their
people. For field personnel, the company
buys the best equipment. The recent trend
toward automation keeps us safer.”
CHARLES IN CHARGE
It was the fall of 2010 and Matt Charles
was a 22-year-old recent graduate of the
University of Akron with an extremely
limited knowledge of industrial water. But
he did know his brother Brian enjoyed
his work as an MPW engineer and there
wasopportunityforgrowthintheindustry.
continued on page 2
MPW: More Promotions Within
Internal advancements
display company’s
commitment to people
Job Title Branch Effective Date
Technician I Rockport August 22, 2005
Technician III (Crew Leader) Rockport February 16, 2007
Supervisor Rockport April 5, 2007
Supervisor II Rockport February 16, 2008
Account Manager Rockport July 1, 2008
Account Manager II Rockport August 3, 2009
Operations Manager Rockport April 22, 2011
Project Manager Rockport January 16, 2013
Account Manager Rockport May 20, 2013
Operations Manager Indianapolis November 1, 2013
Regional Operations Manager Western District January 1, 2016
Job Title Branch Effective Date
Field Service Technician Trainee Mobile RO October 5, 2010
Field Service Technician Mobile RO - Gulf Coast Region July 1, 2011
Logistics Analyst Water DI Consolidated Admin October 22, 201
Plant Manager Newark November 4, 20
Area Sales Manager Water Sales February 1, 201
Allen Hawkins Career ProfileAllen Hawkins Career Profile
Allen Hawkins
2. Anniversaries
• 37 Year
MICHAEL MCGONAGLE
• 33 Year
CURTIS RUFF
• 30 Year
GILBERT SMITH
• 27 Year
ARTHUR SETTLES
• 22 Year
GARY BERGER
• 18 Year
MARY ARRINGTON
• 16 Year
MAX HUMPHREYS JR
• 15 Year
JENNIFER KOLOMETZ
• 14 Year
JAMES BLACK
THOMAS STERLING JR
• 13 Year
GLENN SNAPP
THOMAS THOMPSON
• 12 Year
GREGORY ARMSTRONG
ALTON SHEAN
• 11 Year
JOSHUA POWERS
ROBERT WHITE
• 9 Year
SHANNON FRICKE
CHARLES BORING
BRIAN BOIAN
MARK PECK
MY THI TRUONG
DAVID KAMPS
STUART ALDRIDGE
RODNEY RILEY
JAMES ROGERS
PAUL BLAZER
• 7 Year
LAWRENCE ZIZZO
CHAD LITTRELL
KARL MEYER JR
TERRY TOPE
DAVID DIETRICH
• 6 Year
CHARLES PRICE IV
DAVID DICK
DAVID DOWNING
GEORGE DYKEMAN
JAMES STRAWSER
JUSTIN WELLS
MICHAEL ALLEN
CHRISTOPHER PESTA
RICHARD DAWSON
JOSHUA NYE
KEVIN SIMPSON
MARK DRZEWIECKI
MARTIN PECKENS
TRAVIS PIATT
• 5 Year
TERRY FIEDLER
BRANDON MYERS
JAMES WHITTINGTON
YVON CHARTRAND
HESTEL FRASHURE
DANIEL ROY
JOHN FEENEY
Happy 10th birthday, safety coins!
Meetings. Training. Observa-
tions. Emails. Videos. Confer-
ences. Conversations. Reviews.
Monte Black had tried every-
thing he could conceive to keep
his employees dedicated to
safety.
These methods were success-
ful to varying degrees. In fact,
MPW Industrial Services had an
outstanding safety record. But it
still wasn’t enough.
After attending a Board of
Directors meeting for the
National Safety Council, Black
was motivated to find a new
and creative way of emphasizing
safety company-wide.
The answer came to him in the
form of a catalog from a promo-
tional vendor.
“I was flipping through and I
saw that this company had the
ability to customize messag-
es onto coins,” Black said. “I
thought it would be something
different, something that would
be a constant reminder to stay
focused on safety.”
EversinceBlackintroduced
MPW’sfirst safety coin to
employees in 2006, they have
become integral in the compa-
ny’s culture.
After employees complete their
mandatory safety training,
MPW supervisors give them
safety coins along with instruc-
tions to place them in their pock-
ets daily to remind them of their
commitment to work safely and
in compliance with all policies
and procedures. MPW managers
routinely ask employees to show
their safety coins.
The safety coin program is
apparent even in MPW’s corpo-
rate locations. Everyone from
technicians to corporate office
staff to members of the Execu-
tive Committee is expected to
have their safety coin in their
possession at all times.
A great example is MPW’s Body
Shop Maintenance Manager,
Tim Swingle, who carries two
safety coins with him even when
he’s not working.
“I promised my team if we made
it 400 days without an accident
that I would always carry two
coins with me,” said Swingle.
“We’ve gone over 800 days now
without an accident.”
“I think the coins have really
added to the safety culture here,”
said Swingle. “They’re with you
all the time. Anything you can
do to call attention to safety is a
good thing.”
It was essential to Black that
the size, weight and quality of
the coins properly symbolized
MPW’s commitment to safety.
“We went with the larg-
er-than-standard coin size be-
cause I wanted people to be able
to feel its weight in their pocket
as a constant reminder of the
importance of safety,” Black said.
Employees and clients alike
quickly took notice.
“When our customers saw our
coins and learned about our pro-
gram, they liked them so much
they decided to have their own
safety coins produced,” Black
said.
Companies such as Dow Chemi-
cal and American Electric Power
have replicated MPW’s safety
coin programs for their own em-
ployees, which can be considered
a tribute to Black and MPW.
Today, the program is a key
component of a company that
includes five operating divisions
and more than 3,000 employees
at more than 70 locations. In
fact, when MPW leaders created
the company’s mission state-
ment in 2014, they made sure
safety was its first core value.
Create and enhance enduring
customer relationships through
safety, innovation and service.
Job Title Branch Effective Date
Technician I Rockport August 22, 2005
Technician III (Crew Leader) Rockport February 16, 2007
Supervisor Rockport April 5, 2007
Supervisor II Rockport February 16, 2008
Account Manager Rockport July 1, 2008
Account Manager II Rockport August 3, 2009
Operations Manager Rockport April 22, 2011
Project Manager Rockport January 16, 2013
Account Manager Rockport May 20, 2013
Operations Manager Indianapolis November 1, 2013
Regional Operations Manager Western District January 1, 2016
Job Title Branch Effective Date
Field Service Technician Trainee Mobile RO October 5, 2010
Field Service Technician Mobile RO - Gulf Coast Region July 1, 2011
Logistics Analyst Water DI Consolidated Admin October 22, 2012
Plant Manager Newark November 4, 2013
Area Sales Manager Water Sales February 1, 2015
Allen Hawkins Career Profile
Program has evolved into
much more than a token
Promotions from page 1
So Charles accepted a Field Service Technician
Trainee position based out of MPW’s Sedalia,
Missouri regeneration plant. Charles spent his
first year learning about setting up and operat-
ing equipment.
About a year later, Charles transferred to Tex-
as. Residing in College Station, Charles took
on more responsibilities and
worked almost exclusively at
Luminant sites.
“I learned so much from
Ben Brown while I was in
Texas,” said Charles. “Ben
is extremely smart, but he
still has a knack for teaching
some pretty complicated
material. I was fortunate to
be the beneficiary of that.”
Brown, an Area Sales Man-
ager who retired in 2013, is
credited with initiating all
of IW’s business efforts in
Texas.
Perhaps the biggest step in Charles’ Tour of
Industrial Water Knowledge came in No-
vember, 2013, when MPW named him Plant
Manager in Newark, Ohio. He embraced the
science of IW’s resin-regeneration process and
became entrenched in day-to-day operations,
meetings and personnel matters. He managed
drivers, technicians, maintenance personnel
and mechanics.
Tim Dondero, then IW’s Director of Plant
Services — but now a Director of Field Services
thanks to yet another 2015 internal promo-
tion — said experience in working with cus-
tomers as well as all levels of MPW personnel
equipped Charles for the Plant Manager role.
“Matt’s attitude, willingness to learn and
desire to succeed made him a very effective
manager,” said Dondero.
Charles began work as an
Area Sales Manager for
Industrial Water in Febru-
ary, 2015. His sales territory
includes most of Ohio and
Indiana, all of Kentucky and
about half of West Virginia.
Charles on why there have
been so many internal pro-
motions recently: “There
are great people here. And
there are always opportu-
nities to grow. If you work
hard,managementwillfinda
way to get you an opportunity.”
Charles on his favorite part about working
for MPW: “It’s a big company but everyone
knows each other. If I have an issue, I have a
list of people who can help. I’ve never asked
someone for help and been brushed off.”
Charles on IW growth: “It’s nothing like it was
five years ago. Our innovation is a huge key to
that. Customers are so impressed with our equip-
ment compared to what the competition has.”
Matt Charles Career Profile
Matt Charles
From left:
MonteBlack,
Rod Reston,
Darci Huth
and Jared
Black attend
Salespersons
of the Year
dinner held
at Mitchell’s
Ocean Club
in Columbus.
Sometimes simply being aware of
how much you are moving will
give you insight into your health
goals. This month, track your
steps. For mileage, set a goal for
how far you want to walk/bike/
swim/run/skip/hop/hokey pokey
for the week and then track it. Fit-
bits, pedometers and smartphones
can all track these with free apps.
Congratulations to February’s
winning team, The Four Horse-
men: Chris Waite, Chad Littrell,
Jennifer Kolometz and Bob Gray
(all from Porta Kleen).
MARCH FOCUS:
Track Your Mileage
ransformation
Challenge2016
• Keep your purse, wallet, keys
or other valuables with you at all
times or locked in a desk drawer.
• Check the ID of any strangers
who are in the office. If anyone
makes you uncomfortable inform
Hebron security at 5758.
• Don’t stay late if you’ll be alone
in the office. Create a buddy sys-
tem for walking to parking lots.
• Report any broken or flickering
lights, broken windows and
doors that don’t lock properly.
If you notice signs of potential
violence in a fellow employee,
report it to security immediate-
ly. Report all incidents of sexual
harassment.
• Keep a flashlight and a bottle of
water in a desk drawer for emer-
gencies.
Please notify the Hebron guard
shack or the CSO whenever you
have a non-MPW person coming
to campus. You will be notified
when this individual arrives. This
will help us detour anyone who
does not belong here.
MPW SAFETY TIPS
•
3. OPEN POSITIONS AT MPW
Leader Spotlights
$700 Referral Bonus!*
Family: Fiancé, stepdaughter and my fur baby.
First Job: Waitress.
Hobbies: Gardening.
Little known fact about you: I played the
piano as a child.
Favorite sports team: Ohio State Buckeyes.
Favorite smell: Lilacs.
Favorite food: Cheeseburger.
Favorite song: “My Way” by Frank Sinatra.
Favorite quote from a movie: “After all,
tomorrow is another day.” Scarlett O’Hara in
Gone with the Wind.
In a movie about your life, who should play
the role of you? Emily Deschanel.
Favorite book: “The Prophet” by Kahlil
Gibran.
Favorite app: Pinterest.
Favorite vacation spot: Anywhere on the
water.
Three words to describe you: Honest, stub-
born, caring.
Superpower you wish you had: Teleporta-
tion.
Secret to a good life: Stay positive and smile.
Greatest accomplishment: Graduating col-
lege.
Biggest pet peeve: Pessimism.
Most important lesson you’ve learned in
your professional career: Organization is
key.
What you like best about working at MPW:
The constant challenges and of course my
co-workers.
Family: Two kids — Daniel and Alex — and my
dog, Gizmo.
First Job: Farming — balinghayandfeedinganimals.
Hobbies: Playing my guitar, drawing and restor-
ing cars.
Little known fact about you: I’m hard-headed
and loyal.
Favorite sports team: New Orleans Saints.
Favorite smell: The early morning when you step
outside and smell the fresh grass.
Favorite food: Deep-fried turkey.
Favorite song: I love and enjoy all music. No
favorites.
Favorite quote from a movie: “Be a man and
show how loyal you are to your family.”
In a movie about your life, who should play the
role of you? Nobody, my life’s too complicated.
Favorite book: Bible
Favorite app: I do not use apps. I’m old fash-
ioned.
Favorite vacation spot: San Juan, Puerto Rico.
The water there is so clear, you can see for miles.
Three words to describe you: Loyal, honest and
hard-headed.
Superpower you wish you had: None, because
if you had powers, someone would always be
there to use you for it.
Secret to a good life: Enjoy what you have in life
now, because you never know when it will all be
taken away.
Greatest accomplishment: My family.
Biggest pet peeve: I do not like clutter. Organiza-
tion is key to a good work and home life.
Most important lesson you’ve learned in your
professional career: Be polite, treat people the
way you want to be treated. A calm environment
is the best environment to work in.
What you like best about working at MPW:
The new challenge every day brings. I like a
challenge to see where it will take me. You never
know what comes next.
Family: Two incredible parents (Jill and Dean),
older sister (Natasha) and brother-in-law
(Andrew), twin sister (Erica) and brother-in-law
(Patrick), younger brother (Kessler) and my
boyfriend (Tyler).
First Job: Eating quesadillas at Taco Bell.
Hobbies: Photography,travelingandplayingsports.
Little known fact about you: My smile has some
character (a chipped tooth) from running into
a pole at recess in second grade. The boys were
chasing me!
Favorite sports team: All Cleveland teams.
Favorite smell: Firewood burning.
Favorite food: Peanut butter and jelly sandwich.
Favorite song: “Stay A Little Longer” by Broth-
ers Osborne.
Favorite quote from a movie: “You either die a
hero, or live long enough to see yourself become
the villain.” – Harvey Dent from The Dark
Knight.
In a movie about your life, who should play
the role of you? Jenna Dewan Tatum.
Favorite book: N/A
Favorite app: Zillow and Instagram.
Favorite vacation spot: Anywhere with some
history and fascinating architecture.
Three words to describe you: God-fearing,
competitor and tomboy.
Superpower you wish you had: Superhuman
mentality.
Secret to a good life: Proverbs 8:35.
Greatest accomplishment: Learning how to
Eurostep like a boss.
Biggest pet peeve: Nothing in particular.
Most important lesson you’ve learned in your
professional career: “You are human resourc-
es, you are professionals.” – Professor Gregory
Lavelle
What you like best about working at MPW:
I have a coach and teammates, not a boss and
co-workers!
Katrina Schafer
N. Ohio District Office Manager
Canton, Ohio
William Holland
Shipping/Receiving Supervisor
Hebron, Ohio
Stephanie Lynn Ziegler
Administrations Manager
Cleveland Container
• Lead IT Support Specialist- Hebron • Staff Accountant- Hebron
• Payroll Manager- Hebron • Fabrication Project Coordinator- Hebron
For more information or to refer someone, please contact: Heather Geiger, Senior Recruiter, at 740.927.8790 x5629 or
HGeiger@mpwservices.com *Contact HR for details and requirements