Sarah Spellman is seeking a Support Service Manager position. She has over 10 years of experience in social work and case management. Her experience includes providing counseling, housing assistance, and developing aftercare programs for clients. She maintains documentation in databases and has strong communication, teamwork, and computer skills.

1. Sarah Spellman
1230 Page St. Apt. B San Francisco, CA 94117 C(415)845­5421 E­mail: Spellman2@gmail.com
Objective: Support Service Manager
EDUCATION B.A Child & Family Studies ­ Berea College (GPA 3.9/4.0) Jan. 2004 – May 2007
CPR certified
SKILLS SET
­ Communication skills
­ Teamwork experience
­ Computer Skills
­ Data entry & Documentation
­ Crisis experience
­ Capability to multi­task
­ Self­starter
­ Receives feedback well
­ Creative & Adaptive
­ Listening skills
­ Experience with elderly, adults,
children, individuals with mental
illness, & individuals with special
needs
Career
EXPERIENCE
Social Worker St. Anthony Foundation
Jan.2011 ­ Present San Francisco, CA
● Case management & counseling services with clients
● Payee services
● Supervise & interview interns
● Complete rental applications with Seasons of Sharing and Catholic Charities
● Outreach as a social worker in Dining Room
● Developed and teach a monthly workshop on housing in collaboration with Technology Lab
● Maintain documentation on ETO database
● Developed a new project for building stronger aftercare for clients with drug and alcohol rehab program
Family Case Manager/ Resource Service Specialist Hamilton Family Center
Sept. 2008 ­ June 2010 San Francisco, CA
● Identified and linked families to community­based resources
● Case management and assisted families in developing a long­term self­sufficiency plan
● Maintained appropriate documentation of case management services
● Responded appropriately to emergencies including contacting appropriate staff
● Maintained wait list
Garden Coordinator for homeless and low­income individuals EarthLinks
Aug. 2007 – Aug. 2008 Denver, CO
● Met weekly, or biweekly with different gardens for homeless and low­income individuals:
● Developed goals, procedures, lesson plans and follow­up according to each of the diverse groups.
● Supervised and coordinated volunteers and participants in the gardens
● Supervised and assisted in the pre­employment program
● Helped develop the floral design course as an new pre­employment program
Residential Assistant, Monitor Berea College
Aug 2004 – May 2007 Berea, KY
● Supervised, trained, and scheduled custodial staff of the dormitory
● Conducted regular rounds of the facility and interacted with participants
● Built strong and healthy residential learning communities
Residential Representative YWCA
May 2004 – September 2004 Harrisburg, PA
● Conducted intake interviews
● Conducted regular rounds of the facility and interacted with participants
● Provided crisis intervention and conflict resolution
Residential Attendant Catholic Charities Family Shelter
June 2004 – Dec. 2004 Harrisburg, PA
● Conducted regular rounds of the facility and interacted with families
● Conducted intake interviews & maintained thorough and accurate records
● Provided crisis intervention and conflict resolution