The document discusses effective communication, noting there are two types: one-way communication through contracts and letters, and two-way communication using conversations and video calls. It identifies understanding as one of the three pillars of effective communication and lists various factors that communication depends on, including content, words, tone, and personality. The document also states that the average speaking rate is 125 words per minute but an active listener comprehends at 550 words per minute, and breaks down what people focus on at 25% each which includes concern, acknowledgement, commitment, and intention.

1. EFFECTIVE
COMMUNICATION
SANDEEP GUPTA

2. TWO TYPES :
before
ONE WAY COMMUNICATION :
CONTRACTS, BOND, LETTERS
TWO WAY COMMUNICATION :
CONVERSATION, CONCALLS,
VIDEOCALLS
SANDEEP GUPTA

3. 3 PILLARS OF
EFFECTIVE
COMMUNICATION
UNDERSTANDING

4. DEPENDENCY OF
COMMUNICATION
CONTENT
WORDS
PRONUNCIATION
TONE
VOLUME
ENERGY
PERSONALITY
BELIEFS
VISION

5. 550 WORDS /
MINUTE
25%
CONCERN
25%
ACKNOWLEDGEMENT
25%
COMMITMENT
25%
INTENTION
AVERAGE PEOPLE SPEAK
125 WORDS / MINUTE
ACTIVE LISTENER HAS :

6. . .
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7. MAKE US MORE SUCCESSFUL
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