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EFFECTIVE
COMMUNICATION
SANDEEP GUPTA
TWO TYPES :
before
ONE WAY COMMUNICATION :
CONTRACTS, BOND, LETTERS
TWO WAY COMMUNICATION :
CONVERSATION, CONCALLS,
VIDEOCALLS
SANDEEP GUPTA
3 PILLARS OF
EFFECTIVE
COMMUNICATION
UNDERSTANDING
DEPENDENCY OF
COMMUNICATION
CONTENT
WORDS
PRONUNCIATION
TONE
VOLUME
ENERGY
PERSONALITY
BELIEFS
VISION
550 WORDS /
MINUTE
25%
CONCERN
25%
ACKNOWLEDGEMENT
25%
COMMITMENT
25%
INTENTION
AVERAGE PEOPLE SPEAK
125 WORDS / MINUTE
ACTIVE LISTENER HAS :
. .
.
MAKE US MORE SUCCESSFUL
C
O
N
N
E
C
T
U
N
D
E
R
S
T
A
N
D
R
E
L
A
T
I
O
N
S
H
I
P
R
A
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P
O
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S
U
C
C
E
S
S
Effective communication
Effective communication

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Effective communication