7 Ways to Engage With Customers in Your Connected Pop-Up

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With Samsung Connected Spaces, retailers can easily set up a digital experience for consumers. Brands can implement digital displays, tablets, kiosks with cameras and intelligent analytics dashboards to deliver engaging content as well as collect valuable data.

Technology

7 Ways to Engage
with Customers in Your
Connected Pop-Up Space

Give Customers a “TryAnd Buy” Experience
While Gathering Business Intelligence.
Here’s how to get
the most out of your
connected space.

Choreograph YourExperience.
Test how customers
respond to new
concepts, products
or custom messaging
via heatmapping and
behavior analytics.
1

Customize Content in Real-Time.
IoT sensors and
back-end analytics can
automaticallyshift content
for digital displays based
on demographic factors.
2

Learn More About Samsung Connected Spaces.
Read on for 5 more ways
to connect with pop-up
customers.
Click
Here
OPEN

Respond to Behavioral Analytics.
Monitoring of People Count, Zone
Count and Dwell Time allows you
to test staffing and merchandizing
models in real-time.
People Count
Key
Dwell Time
Zone Count
3

Leverage Clienteling.
Associates can use tablets
to engage customers with
personalized content informed
by the analytics dashboard.
4

OfferSelf-Service Options.
Tablets can serve as
self-service kioskswhere
customers learn about
products, sign up for
offers or place orders.
5

Collect Longitudinal Data.
Time-stamping of pop-up data enables you to
see trends in demographics, traffic, transactions
and more over time.
6
M 24
21
M 29
F 25
F 31
F 32
F 23 M 27 F 29 M 24
Mon
Tue
Wed
Thur
Fri
Sat
Sun
Traffic
Millennials

Apply Findings.
Insights gleaned from data enable
real-time changes to impact results,
as well as learnings foryour business.
7

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The idea of using a tablet for mobile work is not a new one. For workers lugging heavy laptop bags and businesses seeking to provide employees with flexible technology for working remotely, sleek powerful tablets hold a lot of appeal. But for a tablet to be your go-to device for important parts of your workday, it has to tick a lot of boxes. Samsung's Galaxy Tab S8, S8+ and S8 Ultra do just that, combining PC-like performance with smart multitasking features that make for a powerful productivity tool, whether you are on the go or at a desk connecting to a monitor.

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Healthcare happens on the go — with nurses coming to patients' bedsides, physicians conferring during shift changes and patients following their care protocol after being discharged. Mobile devices like tablets and smartphones allow healthcare providers and their patients to stay connected at all times, empowering clinicians and improving patient outcomes. You can enhance your patient care with these nine best practices for mobile healthcare solutions.

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Self-service retail solutions have been gaining popularity for years, and COVID-19 rapidly accelerated the widespread adoption of contactless technology. Now, consumers expect self-service options everywhere they shop — from checking out at the grocery store to placing an order at a furniture outlet. According to the 2021 State of Self-Checkout Experiences report from Retail Today, 60 percent of the 1,000 respondents said they opt for a self-service kiosk rather than a cashier whenever possible. The demand for convenience and increased safety isn't likely to wane, so retailers must find ways to meet this demand, or risk losing customers to competing brands that do offer self-service.

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From K-12 to higher education, bustling school campuses have a reliable need for digital displays — not only to teach and engage but to inform, guide, promote and celebrate. Flat-panel monitors and interactive displays are now common in classrooms, and they're increasingly popular across campuses as attention-grabbing communication tools to inform educators, administrators, students and parents alike. With their ability to support a hybrid learning environment, these displays are even more important in today's classrooms, which incorporate both in-person and remote learning.

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Inside brick-and-mortar stores, many customers use their personal smartphones to locate items, compare prices, read product reviews and even find alternative store locations — all from on the sales floor. A PYMNTS study found that about half (48 percent) of people who have smartphones use them to help with in-store shopping. Retail associates are following suit, now equipped with the same level of technology and product knowledge. Mobile devices like the Samsung Galaxy XCover Pro allow associates to help customers quickly and efficiently, improving their overall shopping experience. Associates are alerted when shoppers enter the store so they can greet them in a timely manner. Price checks can be completed at the point of decision instead of migrating to a stationary terminal. And if an item is out of stock on-site, an associate can help the customer find the item at another location.

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Equipping associates with rugged smartphones not only streamlines operations and improves the customer experience, it makes for a more satisfying work environment — an important factor in the high-turnover retail sector. Smartphones on the sales floor are no longer a novelty, but devices like Samsung's XCover Pro empower retail associates to meet new customer demands. For activities like task management, payment processing and order fulfillment, the sleek, lightweight device frees employees from multiple sources of information and relieves the frustrations associated with cumbersome devices that only do one thing.

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There's a new paradigm emerging in police computing, and it centers around Samsung DeX — short for desktop experience. Built into the latest Samsung smartphones, DeX lets officers extend their phone into a PC-like computing experience, whether they are in the police vehicle or back at the station. With DeX, officers can achieve the functionality of an in-vehicle computer simply by pairing their smartphone with a touchscreen monitor and keyboard in their car. Then, when an officer leaves the vehicle to attend to a scene, they can take their smartphone with them — staying connected to the computer-aided dispatch (CAD) and other mission-essential information sources. This level of mobility has the potential to radically improve information access for officers in the field because it shifts core computing functions to the smartphone, rather than a laptop that is bolted into the patrol car. Each officer benefits from the utility of the smartphone and maintains full access to department data, regardless of their assignment or proximity to a patrol vehicle. Here are nine ways that DeX improves operational efficiency and empowers public safety officers. Continue reading at: https://insights.samsung.com/2021/02/23/9-ways-samsung-dex-empowers-public-safety-officers-2/

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7 Ways to Engage With Customers in Your Connected Pop-Up

1. 7 Ways to Engage with Customers in Your Connected Pop-Up Space

2. Give Customers a “TryAnd Buy” Experience While Gathering Business Intelligence. Here’s how to get the most out of your connected space.

3. Choreograph YourExperience. Test how customers respond to new concepts, products or custom messaging via heatmapping and behavior analytics. 1

4. Customize Content in Real-Time. IoT sensors and back-end analytics can automaticallyshift content for digital displays based on demographic factors. 2

5. Learn More About Samsung Connected Spaces. Read on for 5 more ways to connect with pop-up customers. Click Here OPEN

6. Respond to Behavioral Analytics. Monitoring of People Count, Zone Count and Dwell Time allows you to test staffing and merchandizing models in real-time. People Count Key Dwell Time Zone Count 3

7. Leverage Clienteling. Associates can use tablets to engage customers with personalized content informed by the analytics dashboard. 4

8. OfferSelf-Service Options. Tablets can serve as self-service kioskswhere customers learn about products, sign up for offers or place orders. 5

9. Collect Longitudinal Data. Time-stamping of pop-up data enables you to see trends in demographics, traffic, transactions and more over time. 6 M 24 21 M 29 F 25 F 31 F 32 F 23 M 27 F 29 M 24 Mon Tue Wed Thur Fri Sat Sun Traffic Millennials

10. Apply Findings. Insights gleaned from data enable real-time changes to impact results, as well as learnings foryour business. 7

11. Learn More: www.samsung.com/retail Find out howyou can easily and affordably deploy pop-up connected spaces via a turnkey model that covers everything you need. ©2018 Samsung Electronics America, Inc. Samsung is a registered mark of Samsung Electronics Corp., Ltd. All brand, product, service names and logos are trademarks and/or registered trademarks of their respective manufacturers and companies.

7 Ways to Engage With Customers in Your Connected Pop-Up

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