This document provides an overview of Intercipta Group, a facility services company in Indonesia. It discusses the various services Intercipta offers, including cleaning services, property services, office support services, parking and valet services, and security services. It also outlines Intercipta's portfolio of clients across various property types like malls, offices, and airports. The document appears to be a presentation by Intercipta to a potential client, PT. GRAGE TRIMITRA USAHA, pitching their "FS Concept" of integrated facility services. It highlights the advantages of using a single provider and describes Intercipta's monitoring systems to track staff performance and activities.

1. a profile of
INTERCIPTA GROUPINTERCIPTA GROUP
the facility service companythe facility service company
Special Presentation to:
PT. GRAGE TRIMITRA USAHA

2. Agenda
1. About Intercipta
2. FS Concept Proposal at Buva Group

3. MITRA ALIHDAYA SOLUSINDO

4. Our coverage

5. Cleaning Services:
Established since 2011
3.000 employees
Nationwide Operations

6. Gondola/High Rise
Cleaning Services Wall Management Services
Glass Cleaning
Dusting Services
Mopping Services
Crystalization

7. Toilet Cleaning Services
Vacuuming & Shampooing
Services

9. PROPERTYPROPERTY
SERVICESSERVICES
 Established since 2007
 1.000 employees
 Nationwide Operations

10. LANDSCAPING &
GARDENING SERVICES
PROPERT
Y
SERVICES
Deploy only excellent and
experienced gardener and
landscaper to care, maintain,
arrangement and design of your
garden..

11. PEST CONTROL
(INTERGRATED PEST MANAGEMENT)
Provide of integrated pest management using
seven steps of effective pest control
1. Q - Inspection
2. Q – data analysis / Q – problem analysis
3. Q – treatment (chemical, non chemical,
mechanical, physical and biological)
4. Q – Monitoring
5. Q – Evaluation
6. Q – Documentation
7. Q – Education program
PROPERT
Y
SERVICES

12. WASHROOM& DUSTMATE
SERVICES
Provide hygiene and sanitation services in the
toilet/common area that emphasizes the
aspects of the service rather than aspects of
the dispenser
Our variance o f Washroom Services, consist of:
1. Air freshener
2. Sanitizer
3. Hand soap / Antis Anti Bacterium
4. Hand dryer
5. Lady bin
6. Dust mats
PROPERTY
SERVICES

13. TECHNICAL SERVICES
PROPERTY
SERVICES

14. OFFICEOFFICE
SUPPORTSUPPORT
SERVICESSERVICES
 Established since 2011
 5.000 employees
 Nationwide Operations

15. OFFICE
SUPPORT
SERVICES
 Sale s Pro m o tio n Girls/Bo ys
 Sale s Exe cutive s
 Me rchandise rs
 Mo to rist Sale spe o ple
 Mo bile Sale spe o ple
 Adm inistratio n Staff
 Te le m arke te rs
 Cashie rs
 Custo m e r Se rvice
 Re ce ptio nists
 O ffice Suppo rt Staff
 Data Entry Staff
 Co ntact Ce nte r Pe rso nne l
 Co lle cto rs
 Parking Atte ndants
 Parking Cashie rs
 Vale t Drive rs

16. Criteria Definition
Budget Estimation
Talents Scouting
Analisys & Profiling
Interview
Filtering / screening
Emloyee Contracting
Training and
Development
Performance evaluation
Payroll Admin
Salary and incentive
Employee Deployment
Termination
Our
Services

17. PARKING and VALET SERVICES

18. PARKING
SERVICES
 Develop own system – built by parking operator,
not just by systems developer.
 Integration of solid software with first class
hardware technologies.
 Clarity of development roadmap, ensures effective
evolution.
SANPARKING – THE ULTIMATE EXPERIENCE OF PARKING
SERVICES
SUPPLIES TO MORE THAN 90% OF
PARKING MACHINES, EQUIPMENT
AND SYSTEM TO PARKING
OPERATOR IN INDONESIA

19. THE BUSINESS
MODEL
 Profit Sharing
 Revenue Sharing
 Guaranteed Income
 Technical Assistance
SANPARKING – THE ULTIMATE EXPERIENCE OF PARKING
SERVICES

20. VALET SERVICES

21. VALET SERVICES

22. BEST PRACTICES
Well-selected and Well-trained Staff
Staff Behaviour
Dress Code
Work Place
Greet, Address, Thank you
Proper Responses
Customer Handling
Claims Handling
Attendance
On-time Policy
Job Performance Standards
Emergency
Safety
Audit and Control
Creative Marketing
Paperworks and Administration

23. SECURITY SERVICESSECURITY SERVICES

25. PORTFOLIO &
EXPERIENCES

26. PORTFOLIO APARTMENT
Capital Residence
STC Sudirman
Nirvana Kemang
SCBD Suites

27. PORTFOLIO MALL & SHOPPINGPORTFOLIO MALL & SHOPPING
CENTERCENTER
 SUN PLAZA MEDAN
 LIPPO PLAZA MEDAN
 BINJAI SUPERMALL
 Grand Galaxy Park Mall
 DEPOK TOWN SQUARE
 GRAND MALL BEKASI
 MALL KRAMAT JATI
 BENTON JUNCTION
 PERMATA FOOD PARK
 MAXX BOX
 TAMINI SQUARE
 BELANOVA MALL
 LIPPO PLAZA BOGOR
 GAJAH MADA PLAZA
 PLAZA SEMANGGI
 BLU PLAZA
 LIPPO CIKARANG MALL

28. PORTFOLIO OFFICEPORTFOLIO OFFICE
BUILDINGBUILDING
Stock Exchange
Building
 Menara Global Building,
 Buana Graha Building
 Bursa EfekInonesia
 Buana Graha Building
 Sky Terrace Apartment
 Alun Industries, Cakung &
Tebet, Cileungsi Offices
 Diamond Cold Storage
 Sukanda Djaya Cibitung
 Yasunli Abadi Utama Plant
1 Toyota, Honda
 Yasunli Abadi Utama Plant 2 :
Epson, Sharp
 ColorPackIndistries
 Reformed MilleniumInjili
Indnesia (RMCI)
 GPDI
 All BankArtha Graha, Office s
and Branches
 Food court Lippo Mall Kuta
 Swiss-belhotel International
Head Quarters

29. • FRISIAN FLAG INDONESIA
• PROCHIZ
• PUREBABY
• MONDELEZ
• ELECTROLUX
• QUANTUM
• MAYORA
• PARASTAR
• FONTERRA
• HEINZ ABC
• DEXA
• FORISA
• FACE SHOP
• FAHRENHEIT
• KAO
• WATSONS
• VALET PLUS
• SUMMARECON
• CHARTIS INSURANCE
• MBM
• STAR DEPSTORE
• ADIRA FINANCE
• LIPPO INSURANCE
• PARAZELSUS
• CITY LOFT & CITY WALK
• BANK BRI
• BANK DANAMON
• MALL CIPUTRA
• MALL BEKASI SQUARE
• BANK BRI
• MALL LIVING WORLD
• BANDARA SOETTA
2. OFFICE SUPPORT2. OFFICE SUPPORT

30. 3. PROPERTY SERVICES3. PROPERTY SERVICES
Maxx Box, KarawaciMaxx Box, Karawaci
Lippo Plaza BogorLippo Plaza Bogor
Plaza SemanggiPlaza Semanggi
Lippo Plaza kramat jatiLippo Plaza kramat jati
Depok Town SquareDepok Town Square
Grand mall BekasiGrand mall Bekasi
Tamini SquareTamini Square
Blu PlazaBlu Plaza
Citi WalkCiti Walk
Mall of IndonesiaMall of Indonesia
Kelapa Gading SquareKelapa Gading Square
Living World Alam SuteraLiving World Alam Sutera
Grand Galaxy Park MallGrand Galaxy Park Mall
Mal Matahari Daan MogotMal Matahari Daan Mogot
Sudirman Tower Comdominium
Lippo Kuningan
Capital Residence SCBD
SCBD Suites
Bank Artha Graha
(SCBD, Greenville, Tjokroaminoto,
Matraman)
Senayan Trade Center
Bursa Efek Indonesia
Belanova Mall,
Benton Junction
Kawan Lama Group

31. 4. PARKING SERVICES4. PARKING SERVICES
 Hotels :
 Hyatt Aryaduta Jakarta
 Hyatt Regency Bandung
 The Park Lane
 Sheraton Bandung
 Sheraton Bandara
 Holiday Inn Bandung
 The Grand Aquila
 Office Buildings :
 Menara Matahari
 Menara Dynaplast
 Citra Graha

32. Trade Centers :Trade Centers :
 WTC Mangga Dua
 ITC Kuningan
 WTC Matahari
 Pulogadung Trade Center
 Bandung Electronic Center
 Global Trade Center
 Pusat Grosir Cililitan
 Tanah Abang Blok A
 Jakarta City Center
4. PARKING SERVICES4. PARKING SERVICES
 ApartmentsApartments :
 Aston Sudirman
 Permata Executive
 Riverside Apartments
 Laguna Apartments
 Airports :
 Sepinggan, Balikpapan
 Selaparang, Lombok
 Sultan Mahmud Badaruddin II,
Palembang
 Syamsudin Noor, Banjarmasin
 Ahmad Yani, Semarang
 Hang Nadim, Batam

33. PORTFOLIO VALETPLUS
 Darmawangsa Square
 Plasa Semanggi
 Hotel Shangri-La
 Hotel Aryaduta
 Hotel Manhattan
 Hotel Merlynn Park
 Mal of Indonesia
 Citywalk Sudirman
 TerasKota BSD
 Bekasi Square
 Imperial Chef at Hayam Wuruk
 Pluit Village
 The Double Tree Hotel
(by Hilton)
 Pejaten Village
 Siloam Hospital LV
 Cibubur Junction
 Hotel Aston Kuningan
 Hotel Gran Melia
 Hotel Alila
 Mega Mal Bekasi
 Rumah Sakit Pusat Pertamina
 Pakubuwono Residences
 Plasa Bapindo
 Px Puri Indah

34. INTERCIPTA FSINTERCIPTA FS
CONCEPT TOCONCEPT TO
BUVA GROUPBUVA GROUP

35. INTEGRATED FACILITY SERVICES
Commercial Cleaning
Hospital Cleaning
Wash Room
High Rise Cleaning
Dust Control
Special Cleaning
Reception
Call Centre
Office boy / tea girl
Messenger
Mail Handling
Building
Maintenance
Technical Services
Gardening
Landscaping
IPM
Internal/tropical
Plants
Parking management
Consultancy
Product & System
Valet Services
Guarding
VVIP Escort
PARKINGPARKING
SERVICESSERVICES

36. THE ADVANTAGE OF FACILITY
SERVICE
ELIMINATE SOME OF HECTICNESS
1 supplier means time saving (GA Dept.)
1 reporting and invoicing system (Finance & Acct. Dept.)
1 operations team with broad responsibilities (Ops. Dept.)
Support services from cleaning team (Ops. Dept.)
Clients will be more focused on primary deploying client
(Management)
Increase productivity and profits (Management)

37. INTERCIPTA MONITORING SYSTEMINTERCIPTA MONITORING SYSTEM

38. THINGS TO BE
CONTROLLED
Attendance (presence)
Clients in the office or on schedule
Activities: photo or selfie location in front of the main
lobby
Visit Area
Visit schedule vs meetings with clients, through
uploaded photos
Upload photos Minutes Of Meeting with Clients
Status Position / Real Time Location: position /
location / POS passed, to inform you that at the time
of supervision conditions of the location

39. CONTROLLING SYSTEM
 BASED ON AGREED OBJECTIVES & KPI
 TIMELY AND ACCURATE
 DAILY, WEEKLY, BI-WEEKLY, MONTHLY
REPORTINGS
 MONTHLY OR QUARTERLY BUSINESS REVIEWS
 SALES REPORTS
 PROMO IMPLEMENTATION REPORTS

40. Reporting Backend System

41. MONITORING DASHBOARD

42. MONITORING DASHBOARD
Activity 1 Activity 2 Activity 3 Activity 4
Person 1
Person 1
Person 1
Person 1
Person 1
Person 1
Location
Location 1
Location 2
Location 3
Location 4

43. INTERCIPTA
OFFICE FACILITIES

44. THE FACILITIES
Reception 1st
floor
Parking Area
Waiting Area 1st
floor
Interview Rooms

45. Recruitment
Facilities
Operations
Facilities
Ruang
Training
Lantai 2
(70 orang )
Ruang
Meeting
Room
Lantai 2
(5orang)
THE FACILITIES

46. HEAD OFFICE
INTERCLEAN
PT. Intercipta Jasa Indonesia
Head Office
Graha Intercipta
Pusat Bisnis Daan Mogot Baru.
Jalan Tampak Siring, Blok KJF / 28-32.
Jakarta 11840.
Tel: +62 21 54394888; Fax: +62 21 54390490
eMail: Interclean@interciptacorp.com
Operational Office
Komplek Perkantoran Ciputat Indah Permai Blok
C/18.
Jl. Ir. H. Juanda, Pisangan, Ciputat 15419
Tangerang Selatan 15419.
Tel: +62 21 741 8968; Fax: +62 21 7470 8660
eMail: Interclean@interciptacorp.com

47. Thank You
for your kind attention