SlideShare a Scribd company logo
1 of 12
Download to read offline
1
I want a purchasing solution that
reduces spend, gives me control of
budgets and makes administering my
buying more efficient...”
...Oh, and it must give me the
quality and variety of suppliers my
business needs”
“
“
2
A new approach
e-foods was founded in Manchester by Managing Director
Paul Mizen in 2004. Paul knew that, in common with many
industries, e-commerce was changing the landscape of the
hospitality and catering sectors.
There were already consortia and buying groups giving
businesses access to a wide range of products and pricing
structures, however translating this into an online solution
required a new approach.
A rare and delightful contradiction
There are many advantages to the e-foods’ purchasing and
procurement solution but there are two headline elements,
elimination of the challenge of administering multiple
suppliers and better buying prices at an equivalent or higher
quality. Hence the “rare and delightful contradiction” e-foods
will dramatically increase your administration efficiency and
reduce your cost of purchase.
Since its inception e-foods has continually increased the
spread of purchasing categories and is now capable of
tailoring a solution package to meet the everyday purchasing
needs of all sizes and types of businesses across the
hospitality and catering sector.
Scalable and agile
Whether you spend a thousand or a million pounds a month,
the e-foods solution is scalable and agile. Today, e-foods
services pubs, hotels and restaurants on a single site,
multi-site, or nationwide basis along with nursing homes,
local authorities and contract caterers. Indeed any business
with a hospitality or catering function can benefit from an
e-foods solution. Our strong profile with banking and other
commercial businesses is a great indicator that our financial
performance adds up!
e-foods future growth depends on a continually improving
offer that, in turn, helps you achieve new levels of
performance. This dynamic drive is part of the ethos that has
shaped e-foods into one of the fastest growing companies in
online purchasing and procurement.
“Centralised purchasing will save time and
money, right?”
Page 4
“I need the usual - fresh produce, frozen and
chilled, meat, fish, etc, but sourcing other
basics such as stationery takes too much time -
just what can I get from e-foods?”
Page 5
“How can I escape the avalanche of paperwork
from my suppliers without losing control?”
Page 6
“I want to set my own quality standards and
choose my suppliers - food miles matter and
local, seasonal supply is important to me.”
Page 8
“Do you know your Porcini from your
Portabello? Expertise is what I need.”
Page 9
“The best price is a moving target, how do I
know I’m buying well?”
Page 10
“Keeping tabs on spend is my priority,
overspend is my nightmare.”
Page 11
the real world
an overview
Simple enough... Well, behind that statement of
intent sits a number of commitments. This profile
provides a snapshot of how e-foods makes good on
each, through a set of straightforward, “real-world”
examples.
We Guarantee To Save You
Time & Money
“e-foods exists to put you in control of
purchasing by driving down cost prices and
driving up administration efficiency whilst
maintaining or improving the quality and
service expectations of your business”
3
Centralised purchasing is changing
the landscape of the hospitality and
catering sectors
e-foods’ online purchasing solution
is a rare and delightful contradiction
- increased efficiency, equivalent or
improved quality, yet lower spend.
In short, we guarantee to save time
and money”
Paul Mizen, Managing Director
3
“Our free pricing comparison
can be very illuminating - email
thepurchasingdetective@e-foods.co.uk to
book a no-obligation appraisal”
When we started using e-foods they saved us
12% on average across our food spend and cut
our admin needs in half”
Contract Caterer
“
“
4
Centralised purchasing will
save time and money, right?”
e-foods becomes your centralised portal through
which to access a “world of purchasing”. The
avalanche of supplier invoices disappears and
becomes a single invoice.
The time saving is enormous - it’s as if we’ve created
your very own dedicated online “supermarket” stocked
with all your favourite suppliers accessible 24-7-365.
Administrative efficiency savings are substantial
too. You don’t have to place a multitude of individual
orders with suppliers, just one with e-foods. Unlike
Buying Groups you won’t just receive a consolidated
statement, and the same plethora of invoices
from suppliers, just invoices from e-foods and one
statement, all available online alongside powerful
management information.
e-foods’ buying power consistently delivers lower
prices across your supply chain. We have close
associations with over six hundred suppliers - e-foods
doesn’t negotiate a term deal then sit back and take
a commission, leaving you to check and administer
thereafter.
e-foods pro-actively monitors and manages costs to
ensure the best pricing stays that way. We’re buying
on your behalf and the best deal matters - resting on
our laurels is the easiest way to loose your business!
The rewards can be startling and double-digit
percentages are not uncommon. Of course savings
vary across your spend, but our free audit will
confirm the scale and opportunity for savings. Email
thepurchasingdetective@e-foods.co.uk to book your
price comparison appraisal.
“Savings come in two areas
- on purchased items and
through significantly increased
administrative efficiency”
Nursing Home
We build our menus in the e-foods online
system and use the nutritional information
it provides to create healthy meals for our
residents ”
“
“
5
I need the usual - fresh produce, frozen and chilled,
meat, fish, etc, but sourcing other basics such as
stationery takes too much time...”
The list below is a snapshot of our current categories.
Within it you’ll find flat screen tv’s for your hotel
refurbishment, ipads for your management team,
housekeeping consumables, staff uniforms, waste
management and vending, alongside our extensive
foods and produce offer.
Our buying and procurement team are responsive and
effective, so, should you need a speciality product,
we’ll locate and negotiate the best rates.
The needs of your business are met with a tailored solution to fit your purchasing profile across key categories, however
access to a broader selection of less frequent items is just a click away. We aim to match our offer to your broader needs -
our reputation was built on fresh produce, but e-foods is increasingly able to offer a “one-stop-shop” for all of your day-to-
day purchasing.
5
“We’re extending the depth
of products in every category
and adding new categories
constantly to match demand”
FISH
DRINKS &
BEVERAGES
SNACKS &
CONFECTION
WORK/TABLE
WEAR & LINEN
HYGIENE &
CLEANING
OFFICE
SUPPLIES
WHITE GOODS &
ELECTRICALS
DAIRY BAKERY
& DELI
,
I order everything I need via
the e-foods online system
with my ipad as I walk around
the stock room”
“
“
e-foods
FRUIT
& VEG
e-foods
MEAT
& POULTRY
e-foods
FISH
e-foods
DRINKS &
BEVERAGES
e-foods
SNACKS &
CONFECTION
e-foods
WORK/TABLE
WEAR & LINEN
e-foods
DAIRY BAKERY
& DELI
,
e-foods
FROZEN DRY
& CHILLED
,
66
How can I escape the
avalanche of paperwork from
my suppliers without loosing
control?”
Administering a multitude of suppliers is challenging
- the paper trail is vast. Generating orders for each
supplier, checking and marrying invoices to delivery
notes is just one slender part of the task. With all
this activity, do you make time for price checking and
shopping around for the best buys? Are you really in
control?
Centralising purchasing dramatically changes
your level of control. With all things in one place,
overseeing and reconciling spend becomes simple.
With such simplicity comes clarity. Budgeting and
management decisions become proactive instead of
reactive - live information provides essential oversight
of spend and empowers you to act instantly.
You can still maintain a dynamic and complex supply
chain with multiple suppliers and the ability to follow
the best deals, yet still only receive a single invoice.
This simple info-graphic illustrates your problem (!)
and the e-foods solution.
High costs
Time intensive
Low control
The admin headache
of managing multiple
suppliers with volatile
and high pricing, piles of
orders, piles of invoices
and multiple payments...
Minimising errors
Re-keying advice notes or invoicing information, or
deciphering hand written invoices is no longer needed
- every e-foods supplier uses the e-foods system so all
documentation is standardised, easy to follow and also
available in real-time on the e-foods online system.
No special hardware investment is required to access
the e-foods online solution - it can be accessed
through a standard desktop pc or tablet.
“You can still maintain multiple
suppliers and the ability to
follow the best deals, yet still
only receive a single invoice”
Old You
Bakery
Fish
Meat
Fruit & Veg
Dairy
Snacks &
Confection
Workwear &
Tablewear
Beverages
Stationery
Electricals
ÂŁÂŁ
“
From this...
=
“High costs and a
paperwork mountain”
77
A team on your side
With the e-foods system comes the support of the
entire e-foods team. No small benefit! A host of
industry expertise and buying experience is at your
disposal.
The e-foods team operates a robust strategy by using
its network of contacts in the food industry and web
research to be fully up to date on all areas of price
and product information. We keep you up to speed
with the latest developments, highlight special deals
and promotions and help you manage though any
shortfalls of availability. Potential price increases are
advised quickly and alternatives sought.
* The e-foods system is free to use as a complete purchasing solution. The system is
also available on licence for customers wishing to manage their own supply chain.
7
Restaurant
“No special hardware
investment is required to
access the e-foods online
solution... ...and it’s free*”
Recipe costing is simple with the online tools
and we’ve the pick of the best suppliers in the
area, perfect for keeping quality high and costs
under control”
“
...To this
Bakery
Fish
Fruit & Veg Meat
Dairy Snacks &
Confection
Stationery
Electricals
Beverages
on-line
system
New You
Workwear &
Tablewear
“Low costs and
admin efficiency”
The admin simplicity of fixed low prices, one
order, one invoice, one payment, yet your
choice of the best local and national suppliers
with as many deliveries as you need.
Lower costs
Time efficient
High control=
INVOICE
Date	
Product	
Quantity	Price
Supplier 111.11.12	 Beef chuck diced	 1.5 kg	
ÂŁ0.00
14.11.12	 Chicken whole lge	1.5 kg	
ÂŁ0.00
Supplier 218.11.12	 Milk skimmed	
2.00	
ÂŁ0.00
19.11.12	 Yoghurt fruit	
12.00	
ÂŁ0.00
Supplier 318.11.12	 Spinach	
1.00 kg	 ÂŁ0.00
19.11.12	 Peppers sliced	 2.00 kg	 ÂŁ0.00
TOTAL
			
ÂŁ00.00
ÂŁ
88
I want to set my own quality
standards and choose my
suppliers - food miles matter
and local, seasonal supply is
important to me”
“You decide - e-foods doesn’t
dictate - your own suppliers,
new suppliers from the e-foods
roster or a mix of both”Your choice not ours
e-foods doesn’t dictate - your own suppliers, new
suppliers selected from the e-foods roster, or a mix of
both, with our advice and guidance throughout. The
final supplier choice is your decision. We then use
our powerful purchasing and procurement systems
to manage your supplier portfolio, negotiating price,
service and specification. We maintain the relationship
to its best advantage; you get on with your business.
Local, national
e-foods provides national coverage, not by using
a hub to distribute purchases coming from the four
corners, but wherever possible from local suppliers
delivering direct to your site. If you need asparagus
in Bristol, Bolton and Bromsgrove, e-foods will have
sources local to each and within the same national
pricing structure.
We know that local producers and suppliers push food
miles right down and quality up. Win, Win. Buying
local puts you in touch with businesses passionate
about what they produce.
Multiple locations? We’ve a national network of risk
assessed, fully accredited suppliers waiting in the
wings.
We buy local, we buy British, we buy well!
Due diligence
Peace-of-mind purchasing from compliant suppliers
is a cornerstone of the e-foods system. ALL
e-foods suppliers are risk assessed and accredited.
Compliance is managed by independent auditors. Full
product traceability with fully tested recall procedures
is in place for all suppliers - purchase with confidence.
From the trawler to the table
and plough to the plate, our
objective is to support suppliers
local to you. Visit our website
to see the stories behind some
of the best produce the British
Isles has to offer. Every site
is provided with an e-foods
supplier map.
From small, artisan hand
raised pie makers to
commercial trawling
operations, through to
specialist bacon curers, e-foods has over
400 suppliers of all sizes and locations
but all sharing a passion for produce!
site
1site
2
site
3
“
9
Hotel
“e-foods does not buy “blind”.
Experts in each marketplace
negotiate every category
procurement decision”
Expertise at your side
e-foods does not buy “blind”. Experts in each
marketplace negotiate every purchasing decision.
They’ll know their Porcini from their Portabello and
keep you informed of the latest industry developments,
tools and techniques. Indeed Paul Mizen, e-foods
Managing Director, began his career in fruit and veg
and many of our team have “hands on” experience of
the food service industry, right down to setting up the
shop or flash as it’s known in the trade.
We understand the differing needs of our customers
and work together to find the ideal balance of supply.
Chef, Hotelier or Care Home Manager, we understand
your business. The support doesn’t stop at the point of
purchase - the e-foods online system also provides :
• Recipe costing & budgeting.
• Menu creation.
• Nutritional information.
What about nutrition?
Our pioneering approach to purchasing is typified by
our “Fresh Food Manual” prepared for every customer
with details of each food; provenance, nutritional
data, seasonal availability,
storage, inspection
and packaging.
Nutritional
information is also
provided by the
online system.
9
Do you know your Porcini from
your Portabello? Expertise is
what I need”
“
e-foods online system allocates spend to stock
groups allowing accurate visibility of costs in
each area - food, cleaning, etc., so we know
exactly where our money goes”
“
101010
The best price is a moving
target, how do I know I’m
buying well?”
Bench-Marking
The most effective route to the best pricing is through
our purchasing teams’ bench-marking activity.
Constant monitoring of pricing ensures changes are
picked up quickly and acted upon. We hold regular
scheduled benchmarking reviews with our clients,
but, for e-foods, chasing down every opportunity for
improvement is a daily activity.
We know that to retain your business we must
continually demonstrate the value of e-foods.
What savings can I expect?
Of course savings vary across category and business
type, but we always expect savings!
The following profiles provide a snapshot across a
range of businesses and the savings delivered. The
testimonials are included to highlight the “real-world”
benefits our clients experience.
If you’d like an assessment of the possible saving for
your business, e-foods offers a free appraisal service -
email thepurchasingdetective@e-foods.co.uk to book.
“Resting on our laurels is the
easiest way to lose business.
E-foods strives constantly to
demonstrate its value”
Hotel
Sonoma
Product Category
Fresh
Dry & Frozen
Total
Spend
ÂŁ640,000
ÂŁ780,000
ÂŁ1,420,000
Saving
ÂŁ38,400
ÂŁ62,400
ÂŁ100,800
% Saving
6%
8%
7%
Contract Caterer
Host
Product Category
Cleaning
Stationery
Total
Spend
ÂŁ60,000
ÂŁ90,000
ÂŁ150,000
Saving
ÂŁ8,400
ÂŁ7,200
ÂŁ15,600
% Saving
14%
8%
10%
Hotel
Coast & Country
Product Category
Fresh
Total
Spend
ÂŁ1,200,000
ÂŁ1,200,000
Saving
ÂŁ90,000
ÂŁ90,800
% Saving
7.5%
7.5%
Care Home Group
HC-One
Product Category
Televisions
Total
Spend
ÂŁ10,000
ÂŁ10,000
Saving
ÂŁ1,200
ÂŁ1,200
% Saving
12%
12%
“
“The only way we can support our local suppliers without incurring
greater administration costs is through our on-going partnership
with e-foods.”
Bryan Pitman, Purchasing Manager, Coast & Country.
“The e-foods supply solution ticked all of the boxes for our food
purchasing & operational needs whilst enabling us to exceed the
needs of our clients...”
Bill Toner, CEO, Host.
“One year on and e-foods continues to provide an excellent
level of service at site level, our administration costs have been
reduced and we are able to work towards our green objectives
with confidence.”
Shaun Wheatley, Purchasing Manager, Anchor Care Homes.
“The audit and price control that the e-foods contract gives us is
second to none and the flexibility and service from the partner
suppliers has given us, for the first time, a truly national service
with the advantages of a local network.
This has been an aspirational operation for us as a national
operator and has been promised on many occasions by many
providers. Until e-foods no other provider has been able to
consistently support that promise with action.”
Les Summers, Purchasing Director, Four Seasons Health Care,
1111
Pub Group
Service level agreements
Pricing is, of course, critical but without high levels of
service, the best price counts for little. Every contract
has as a cornerstone, a document detailing service
levels that can be expected and escalation procedures
should problems be encountered. e-foods works hard
to ensure price and performance are equally valued.
“Set and forget” budget control
The e-foods system allows site by site, detailed control
of spend.
• 	Individual spend limits set by you against your
budget codes.
•	 Set as a whole or by product category.
•	 Spending over limits is flagged by email for
authorisation.
•	 Budgets set weekly, monthly, quarterly or annually.
•	 Spend reports can be pulled live from the system for
instant review.
Extra benefits from a partnership with e-foods
We hope, by now, you have a clear picture of
the power of the e-foods solution. Aside from the
system itself, there are many extra elements that a
partnership with e-foods brings. With hundreds of
suppliers and customers the opportunity to add extra
value is significant through:
• 	Loyalty schemes.
•	 Employee benefits.
•	 Retention schemes.
• 	Access to regular and diverse promotions.
• 	Incentives and special offers.
“The e-foods system puts you
in control - limit spend by week,
month or year , globally or by
individual category”
11
“
e-foods gave us the purchasing solution we
needed along with access to a whole new tier of
benefits, promotions and incentives that really
add value”
“
Keeping tabs on spend is
my priority, overspend is my
nightmare”
12
E-Foods Limited, Willow House, Orbital 24, Oldham Street, Denton, Manchester M34 3SU
Tel. 0161 337 8378 Fax: 0161 335 0829 Email: info@e-foods.co.uk Web: www.e-foods.co.uk
A suppliers story...
Just one of the stories behind over 400 suppliers
e-foods is proud to be associated with...
Hodgson Fish
Hodgson Fish is one of the best-known fishmongers on the
East Coast. They supply the freshest of fish and deliver to
top hotels and restaurants throughout the North of England.
W.Hodgson was established in the fishing port of Hartlepool
in 1916 when it was mainly whiting, haddock, cod and
plaice that dominated the slabs. Times have changed and
now Tuna, Swordfish, Black Tilapia, Bream and Sea Bass
take their place in their delivery vans too.
Hodgson Fish’s own fleet brings back cod, whiting,
haddock, lemon sole, Dover sole, turbot, brill and of course
prawns or langoustines. Landed at dawn they’re on the
delivery rounds ready to take their place on the menu.
Their purpose built factory has all the latest refrigeration
and processing equipment to ensure that landed fish are
kept as fresh as when it was hauled into the nets.
To our suppliers...
The e-foods customer base is large and is
nationwide across many sectors...
Centralised purchasing gives our suppliers access to this
substantial purchasing spend across the country. We buy
well, yes, but in return our suppliers gain new sales through
the e-foods system from a much wider range of customers.
All our suppliers use the system to manage the flow of
orders and deliveries - it’s as effective at saving time for
suppliers as it is for our customers.
Payments are prompt and are made within two days of
customer payments to e-foods.
The system is simple and effective - interested in becoming
an e-foods supplier? Contact e-foods and talk to our
purchasing team about your story.

More Related Content

Similar to e-foods profile email

5 Ways to Beat the Big Guys
5 Ways to Beat the Big Guys5 Ways to Beat the Big Guys
5 Ways to Beat the Big GuysGranbury Solutions
 
How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...
How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...
How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...Yelowsoft
 
kpi restaurant.ppt
kpi restaurant.pptkpi restaurant.ppt
kpi restaurant.pptssuser14de24
 
Cafe_Bepoz
Cafe_BepozCafe_Bepoz
Cafe_BepozTrina Hill
 
Cloud Kitchen Concept – The Complete Breakdown
Cloud Kitchen Concept – The Complete BreakdownCloud Kitchen Concept – The Complete Breakdown
Cloud Kitchen Concept – The Complete BreakdownLimetray - Restaurants Guide A-Z
 
Opportunity execution project
Opportunity execution projectOpportunity execution project
Opportunity execution projectharshad_shah
 
Kudler Fine FoodsKudler Fine Foods is a local upscale specialty .docx
Kudler Fine FoodsKudler Fine Foods is a local upscale specialty .docxKudler Fine FoodsKudler Fine Foods is a local upscale specialty .docx
Kudler Fine FoodsKudler Fine Foods is a local upscale specialty .docxDIPESH30
 
hc_brochure_2014
hc_brochure_2014hc_brochure_2014
hc_brochure_2014Joel Charles
 
Case Study # 1
Case Study # 1Case Study # 1
Case Study # 1lloydroybesin
 
Office Plus 2014 Company Brochure
Office Plus 2014 Company BrochureOffice Plus 2014 Company Brochure
Office Plus 2014 Company BrochureIan Grant
 
Building Omni-Channel Retail From The Back-End Up
Building Omni-Channel Retail From The Back-End UpBuilding Omni-Channel Retail From The Back-End Up
Building Omni-Channel Retail From The Back-End UpG3 Communications
 
How to build a perfect restaurant online ordering system.
How to build a perfect restaurant online ordering system.How to build a perfect restaurant online ordering system.
How to build a perfect restaurant online ordering system.eHopperPOS
 
iKEG IS NOW A REALITY
iKEG IS NOW A REALITYiKEG IS NOW A REALITY
iKEG IS NOW A REALITYMichael Williams
 
Two Worlds Collide: Bringing the Category Captain Model to E-commerce
Two Worlds Collide: Bringing the Category Captain Model to E-commerceTwo Worlds Collide: Bringing the Category Captain Model to E-commerce
Two Worlds Collide: Bringing the Category Captain Model to E-commerceMichael Stich
 
Food Service_Brochure
Food Service_BrochureFood Service_Brochure
Food Service_BrochureEd Flanagan
 
Paycheck works
Paycheck worksPaycheck works
Paycheck worksBrianGore17
 

Similar to e-foods profile email (20)

day shit
day shitday shit
day shit
 
5 Ways to Beat the Big Guys
5 Ways to Beat the Big Guys5 Ways to Beat the Big Guys
5 Ways to Beat the Big Guys
 
How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...
How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...
How YelowXpress Can Help Your Restaurant Increase Recurring Customers and Rev...
 
kpi restaurant.ppt
kpi restaurant.pptkpi restaurant.ppt
kpi restaurant.ppt
 
Cafe_Bepoz
Cafe_BepozCafe_Bepoz
Cafe_Bepoz
 
Cloud Kitchen Concept – The Complete Breakdown
Cloud Kitchen Concept – The Complete BreakdownCloud Kitchen Concept – The Complete Breakdown
Cloud Kitchen Concept – The Complete Breakdown
 
Opportunity execution project
Opportunity execution projectOpportunity execution project
Opportunity execution project
 
Kudler Fine FoodsKudler Fine Foods is a local upscale specialty .docx
Kudler Fine FoodsKudler Fine Foods is a local upscale specialty .docxKudler Fine FoodsKudler Fine Foods is a local upscale specialty .docx
Kudler Fine FoodsKudler Fine Foods is a local upscale specialty .docx
 
hc_brochure_2014
hc_brochure_2014hc_brochure_2014
hc_brochure_2014
 
Restaurant Management 101
Restaurant Management 101Restaurant Management 101
Restaurant Management 101
 
Case Study # 1
Case Study # 1Case Study # 1
Case Study # 1
 
Office Plus 2014 Company Brochure
Office Plus 2014 Company BrochureOffice Plus 2014 Company Brochure
Office Plus 2014 Company Brochure
 
Direct Marketing
Direct MarketingDirect Marketing
Direct Marketing
 
Building Omni-Channel Retail From The Back-End Up
Building Omni-Channel Retail From The Back-End UpBuilding Omni-Channel Retail From The Back-End Up
Building Omni-Channel Retail From The Back-End Up
 
How to build a perfect restaurant online ordering system.
How to build a perfect restaurant online ordering system.How to build a perfect restaurant online ordering system.
How to build a perfect restaurant online ordering system.
 
iKEG IS NOW A REALITY
iKEG IS NOW A REALITYiKEG IS NOW A REALITY
iKEG IS NOW A REALITY
 
Two Worlds Collide: Bringing the Category Captain Model to E-commerce
Two Worlds Collide: Bringing the Category Captain Model to E-commerceTwo Worlds Collide: Bringing the Category Captain Model to E-commerce
Two Worlds Collide: Bringing the Category Captain Model to E-commerce
 
Food Service_Brochure
Food Service_BrochureFood Service_Brochure
Food Service_Brochure
 
Paycheck works
Paycheck worksPaycheck works
Paycheck works
 
Direct Eats
Direct EatsDirect Eats
Direct Eats
 

e-foods profile email

  • 1. 1 I want a purchasing solution that reduces spend, gives me control of budgets and makes administering my buying more efficient...” ...Oh, and it must give me the quality and variety of suppliers my business needs” “ “
  • 2. 2 A new approach e-foods was founded in Manchester by Managing Director Paul Mizen in 2004. Paul knew that, in common with many industries, e-commerce was changing the landscape of the hospitality and catering sectors. There were already consortia and buying groups giving businesses access to a wide range of products and pricing structures, however translating this into an online solution required a new approach. A rare and delightful contradiction There are many advantages to the e-foods’ purchasing and procurement solution but there are two headline elements, elimination of the challenge of administering multiple suppliers and better buying prices at an equivalent or higher quality. Hence the “rare and delightful contradiction” e-foods will dramatically increase your administration efficiency and reduce your cost of purchase. Since its inception e-foods has continually increased the spread of purchasing categories and is now capable of tailoring a solution package to meet the everyday purchasing needs of all sizes and types of businesses across the hospitality and catering sector. Scalable and agile Whether you spend a thousand or a million pounds a month, the e-foods solution is scalable and agile. Today, e-foods services pubs, hotels and restaurants on a single site, multi-site, or nationwide basis along with nursing homes, local authorities and contract caterers. Indeed any business with a hospitality or catering function can benefit from an e-foods solution. Our strong profile with banking and other commercial businesses is a great indicator that our financial performance adds up! e-foods future growth depends on a continually improving offer that, in turn, helps you achieve new levels of performance. This dynamic drive is part of the ethos that has shaped e-foods into one of the fastest growing companies in online purchasing and procurement. “Centralised purchasing will save time and money, right?” Page 4 “I need the usual - fresh produce, frozen and chilled, meat, fish, etc, but sourcing other basics such as stationery takes too much time - just what can I get from e-foods?” Page 5 “How can I escape the avalanche of paperwork from my suppliers without losing control?” Page 6 “I want to set my own quality standards and choose my suppliers - food miles matter and local, seasonal supply is important to me.” Page 8 “Do you know your Porcini from your Portabello? Expertise is what I need.” Page 9 “The best price is a moving target, how do I know I’m buying well?” Page 10 “Keeping tabs on spend is my priority, overspend is my nightmare.” Page 11 the real world an overview Simple enough... Well, behind that statement of intent sits a number of commitments. This profile provides a snapshot of how e-foods makes good on each, through a set of straightforward, “real-world” examples. We Guarantee To Save You Time & Money “e-foods exists to put you in control of purchasing by driving down cost prices and driving up administration efficiency whilst maintaining or improving the quality and service expectations of your business”
  • 3. 3 Centralised purchasing is changing the landscape of the hospitality and catering sectors e-foods’ online purchasing solution is a rare and delightful contradiction - increased efficiency, equivalent or improved quality, yet lower spend. In short, we guarantee to save time and money” Paul Mizen, Managing Director 3 “Our free pricing comparison can be very illuminating - email thepurchasingdetective@e-foods.co.uk to book a no-obligation appraisal” When we started using e-foods they saved us 12% on average across our food spend and cut our admin needs in half” Contract Caterer “ “
  • 4. 4 Centralised purchasing will save time and money, right?” e-foods becomes your centralised portal through which to access a “world of purchasing”. The avalanche of supplier invoices disappears and becomes a single invoice. The time saving is enormous - it’s as if we’ve created your very own dedicated online “supermarket” stocked with all your favourite suppliers accessible 24-7-365. Administrative efficiency savings are substantial too. You don’t have to place a multitude of individual orders with suppliers, just one with e-foods. Unlike Buying Groups you won’t just receive a consolidated statement, and the same plethora of invoices from suppliers, just invoices from e-foods and one statement, all available online alongside powerful management information. e-foods’ buying power consistently delivers lower prices across your supply chain. We have close associations with over six hundred suppliers - e-foods doesn’t negotiate a term deal then sit back and take a commission, leaving you to check and administer thereafter. e-foods pro-actively monitors and manages costs to ensure the best pricing stays that way. We’re buying on your behalf and the best deal matters - resting on our laurels is the easiest way to loose your business! The rewards can be startling and double-digit percentages are not uncommon. Of course savings vary across your spend, but our free audit will confirm the scale and opportunity for savings. Email thepurchasingdetective@e-foods.co.uk to book your price comparison appraisal. “Savings come in two areas - on purchased items and through significantly increased administrative efficiency” Nursing Home We build our menus in the e-foods online system and use the nutritional information it provides to create healthy meals for our residents ” “ “
  • 5. 5 I need the usual - fresh produce, frozen and chilled, meat, fish, etc, but sourcing other basics such as stationery takes too much time...” The list below is a snapshot of our current categories. Within it you’ll find flat screen tv’s for your hotel refurbishment, ipads for your management team, housekeeping consumables, staff uniforms, waste management and vending, alongside our extensive foods and produce offer. Our buying and procurement team are responsive and effective, so, should you need a speciality product, we’ll locate and negotiate the best rates. The needs of your business are met with a tailored solution to fit your purchasing profile across key categories, however access to a broader selection of less frequent items is just a click away. We aim to match our offer to your broader needs - our reputation was built on fresh produce, but e-foods is increasingly able to offer a “one-stop-shop” for all of your day-to- day purchasing. 5 “We’re extending the depth of products in every category and adding new categories constantly to match demand” FISH DRINKS & BEVERAGES SNACKS & CONFECTION WORK/TABLE WEAR & LINEN HYGIENE & CLEANING OFFICE SUPPLIES WHITE GOODS & ELECTRICALS DAIRY BAKERY & DELI , I order everything I need via the e-foods online system with my ipad as I walk around the stock room” “ “ e-foods FRUIT & VEG e-foods MEAT & POULTRY e-foods FISH e-foods DRINKS & BEVERAGES e-foods SNACKS & CONFECTION e-foods WORK/TABLE WEAR & LINEN e-foods DAIRY BAKERY & DELI , e-foods FROZEN DRY & CHILLED ,
  • 6. 66 How can I escape the avalanche of paperwork from my suppliers without loosing control?” Administering a multitude of suppliers is challenging - the paper trail is vast. Generating orders for each supplier, checking and marrying invoices to delivery notes is just one slender part of the task. With all this activity, do you make time for price checking and shopping around for the best buys? Are you really in control? Centralising purchasing dramatically changes your level of control. With all things in one place, overseeing and reconciling spend becomes simple. With such simplicity comes clarity. Budgeting and management decisions become proactive instead of reactive - live information provides essential oversight of spend and empowers you to act instantly. You can still maintain a dynamic and complex supply chain with multiple suppliers and the ability to follow the best deals, yet still only receive a single invoice. This simple info-graphic illustrates your problem (!) and the e-foods solution. High costs Time intensive Low control The admin headache of managing multiple suppliers with volatile and high pricing, piles of orders, piles of invoices and multiple payments... Minimising errors Re-keying advice notes or invoicing information, or deciphering hand written invoices is no longer needed - every e-foods supplier uses the e-foods system so all documentation is standardised, easy to follow and also available in real-time on the e-foods online system. No special hardware investment is required to access the e-foods online solution - it can be accessed through a standard desktop pc or tablet. “You can still maintain multiple suppliers and the ability to follow the best deals, yet still only receive a single invoice” Old You Bakery Fish Meat Fruit & Veg Dairy Snacks & Confection Workwear & Tablewear Beverages Stationery Electricals ÂŁÂŁ “ From this... = “High costs and a paperwork mountain”
  • 7. 77 A team on your side With the e-foods system comes the support of the entire e-foods team. No small benefit! A host of industry expertise and buying experience is at your disposal. The e-foods team operates a robust strategy by using its network of contacts in the food industry and web research to be fully up to date on all areas of price and product information. We keep you up to speed with the latest developments, highlight special deals and promotions and help you manage though any shortfalls of availability. Potential price increases are advised quickly and alternatives sought. * The e-foods system is free to use as a complete purchasing solution. The system is also available on licence for customers wishing to manage their own supply chain. 7 Restaurant “No special hardware investment is required to access the e-foods online solution... ...and it’s free*” Recipe costing is simple with the online tools and we’ve the pick of the best suppliers in the area, perfect for keeping quality high and costs under control” “ ...To this Bakery Fish Fruit & Veg Meat Dairy Snacks & Confection Stationery Electricals Beverages on-line system New You Workwear & Tablewear “Low costs and admin efficiency” The admin simplicity of fixed low prices, one order, one invoice, one payment, yet your choice of the best local and national suppliers with as many deliveries as you need. Lower costs Time efficient High control= INVOICE Date Product Quantity Price Supplier 111.11.12 Beef chuck diced 1.5 kg ÂŁ0.00 14.11.12 Chicken whole lge 1.5 kg ÂŁ0.00 Supplier 218.11.12 Milk skimmed 2.00 ÂŁ0.00 19.11.12 Yoghurt fruit 12.00 ÂŁ0.00 Supplier 318.11.12 Spinach 1.00 kg ÂŁ0.00 19.11.12 Peppers sliced 2.00 kg ÂŁ0.00 TOTAL ÂŁ00.00 ÂŁ
  • 8. 88 I want to set my own quality standards and choose my suppliers - food miles matter and local, seasonal supply is important to me” “You decide - e-foods doesn’t dictate - your own suppliers, new suppliers from the e-foods roster or a mix of both”Your choice not ours e-foods doesn’t dictate - your own suppliers, new suppliers selected from the e-foods roster, or a mix of both, with our advice and guidance throughout. The final supplier choice is your decision. We then use our powerful purchasing and procurement systems to manage your supplier portfolio, negotiating price, service and specification. We maintain the relationship to its best advantage; you get on with your business. Local, national e-foods provides national coverage, not by using a hub to distribute purchases coming from the four corners, but wherever possible from local suppliers delivering direct to your site. If you need asparagus in Bristol, Bolton and Bromsgrove, e-foods will have sources local to each and within the same national pricing structure. We know that local producers and suppliers push food miles right down and quality up. Win, Win. Buying local puts you in touch with businesses passionate about what they produce. Multiple locations? We’ve a national network of risk assessed, fully accredited suppliers waiting in the wings. We buy local, we buy British, we buy well! Due diligence Peace-of-mind purchasing from compliant suppliers is a cornerstone of the e-foods system. ALL e-foods suppliers are risk assessed and accredited. Compliance is managed by independent auditors. Full product traceability with fully tested recall procedures is in place for all suppliers - purchase with confidence. From the trawler to the table and plough to the plate, our objective is to support suppliers local to you. Visit our website to see the stories behind some of the best produce the British Isles has to offer. Every site is provided with an e-foods supplier map. From small, artisan hand raised pie makers to commercial trawling operations, through to specialist bacon curers, e-foods has over 400 suppliers of all sizes and locations but all sharing a passion for produce! site 1site 2 site 3 “
  • 9. 9 Hotel “e-foods does not buy “blind”. Experts in each marketplace negotiate every category procurement decision” Expertise at your side e-foods does not buy “blind”. Experts in each marketplace negotiate every purchasing decision. They’ll know their Porcini from their Portabello and keep you informed of the latest industry developments, tools and techniques. Indeed Paul Mizen, e-foods Managing Director, began his career in fruit and veg and many of our team have “hands on” experience of the food service industry, right down to setting up the shop or flash as it’s known in the trade. We understand the differing needs of our customers and work together to find the ideal balance of supply. Chef, Hotelier or Care Home Manager, we understand your business. The support doesn’t stop at the point of purchase - the e-foods online system also provides : • Recipe costing & budgeting. • Menu creation. • Nutritional information. What about nutrition? Our pioneering approach to purchasing is typified by our “Fresh Food Manual” prepared for every customer with details of each food; provenance, nutritional data, seasonal availability, storage, inspection and packaging. Nutritional information is also provided by the online system. 9 Do you know your Porcini from your Portabello? Expertise is what I need” “ e-foods online system allocates spend to stock groups allowing accurate visibility of costs in each area - food, cleaning, etc., so we know exactly where our money goes” “
  • 10. 101010 The best price is a moving target, how do I know I’m buying well?” Bench-Marking The most effective route to the best pricing is through our purchasing teams’ bench-marking activity. Constant monitoring of pricing ensures changes are picked up quickly and acted upon. We hold regular scheduled benchmarking reviews with our clients, but, for e-foods, chasing down every opportunity for improvement is a daily activity. We know that to retain your business we must continually demonstrate the value of e-foods. What savings can I expect? Of course savings vary across category and business type, but we always expect savings! The following profiles provide a snapshot across a range of businesses and the savings delivered. The testimonials are included to highlight the “real-world” benefits our clients experience. If you’d like an assessment of the possible saving for your business, e-foods offers a free appraisal service - email thepurchasingdetective@e-foods.co.uk to book. “Resting on our laurels is the easiest way to lose business. E-foods strives constantly to demonstrate its value” Hotel Sonoma Product Category Fresh Dry & Frozen Total Spend ÂŁ640,000 ÂŁ780,000 ÂŁ1,420,000 Saving ÂŁ38,400 ÂŁ62,400 ÂŁ100,800 % Saving 6% 8% 7% Contract Caterer Host Product Category Cleaning Stationery Total Spend ÂŁ60,000 ÂŁ90,000 ÂŁ150,000 Saving ÂŁ8,400 ÂŁ7,200 ÂŁ15,600 % Saving 14% 8% 10% Hotel Coast & Country Product Category Fresh Total Spend ÂŁ1,200,000 ÂŁ1,200,000 Saving ÂŁ90,000 ÂŁ90,800 % Saving 7.5% 7.5% Care Home Group HC-One Product Category Televisions Total Spend ÂŁ10,000 ÂŁ10,000 Saving ÂŁ1,200 ÂŁ1,200 % Saving 12% 12% “ “The only way we can support our local suppliers without incurring greater administration costs is through our on-going partnership with e-foods.” Bryan Pitman, Purchasing Manager, Coast & Country. “The e-foods supply solution ticked all of the boxes for our food purchasing & operational needs whilst enabling us to exceed the needs of our clients...” Bill Toner, CEO, Host. “One year on and e-foods continues to provide an excellent level of service at site level, our administration costs have been reduced and we are able to work towards our green objectives with confidence.” Shaun Wheatley, Purchasing Manager, Anchor Care Homes. “The audit and price control that the e-foods contract gives us is second to none and the flexibility and service from the partner suppliers has given us, for the first time, a truly national service with the advantages of a local network. This has been an aspirational operation for us as a national operator and has been promised on many occasions by many providers. Until e-foods no other provider has been able to consistently support that promise with action.” Les Summers, Purchasing Director, Four Seasons Health Care,
  • 11. 1111 Pub Group Service level agreements Pricing is, of course, critical but without high levels of service, the best price counts for little. Every contract has as a cornerstone, a document detailing service levels that can be expected and escalation procedures should problems be encountered. e-foods works hard to ensure price and performance are equally valued. “Set and forget” budget control The e-foods system allows site by site, detailed control of spend. • Individual spend limits set by you against your budget codes. • Set as a whole or by product category. • Spending over limits is flagged by email for authorisation. • Budgets set weekly, monthly, quarterly or annually. • Spend reports can be pulled live from the system for instant review. Extra benefits from a partnership with e-foods We hope, by now, you have a clear picture of the power of the e-foods solution. Aside from the system itself, there are many extra elements that a partnership with e-foods brings. With hundreds of suppliers and customers the opportunity to add extra value is significant through: • Loyalty schemes. • Employee benefits. • Retention schemes. • Access to regular and diverse promotions. • Incentives and special offers. “The e-foods system puts you in control - limit spend by week, month or year , globally or by individual category” 11 “ e-foods gave us the purchasing solution we needed along with access to a whole new tier of benefits, promotions and incentives that really add value” “ Keeping tabs on spend is my priority, overspend is my nightmare”
  • 12. 12 E-Foods Limited, Willow House, Orbital 24, Oldham Street, Denton, Manchester M34 3SU Tel. 0161 337 8378 Fax: 0161 335 0829 Email: info@e-foods.co.uk Web: www.e-foods.co.uk A suppliers story... Just one of the stories behind over 400 suppliers e-foods is proud to be associated with... Hodgson Fish Hodgson Fish is one of the best-known fishmongers on the East Coast. They supply the freshest of fish and deliver to top hotels and restaurants throughout the North of England. W.Hodgson was established in the fishing port of Hartlepool in 1916 when it was mainly whiting, haddock, cod and plaice that dominated the slabs. Times have changed and now Tuna, Swordfish, Black Tilapia, Bream and Sea Bass take their place in their delivery vans too. Hodgson Fish’s own fleet brings back cod, whiting, haddock, lemon sole, Dover sole, turbot, brill and of course prawns or langoustines. Landed at dawn they’re on the delivery rounds ready to take their place on the menu. Their purpose built factory has all the latest refrigeration and processing equipment to ensure that landed fish are kept as fresh as when it was hauled into the nets. To our suppliers... The e-foods customer base is large and is nationwide across many sectors... Centralised purchasing gives our suppliers access to this substantial purchasing spend across the country. We buy well, yes, but in return our suppliers gain new sales through the e-foods system from a much wider range of customers. All our suppliers use the system to manage the flow of orders and deliveries - it’s as effective at saving time for suppliers as it is for our customers. Payments are prompt and are made within two days of customer payments to e-foods. The system is simple and effective - interested in becoming an e-foods supplier? Contact e-foods and talk to our purchasing team about your story.