1. 1
I want a purchasing solution that
reduces spend, gives me control of
budgets and makes administering my
buying more efficient...”
...Oh, and it must give me the
quality and variety of suppliers my
business needs”
“
“
2. 2
A new approach
e-foods was founded in Manchester by Managing Director
Paul Mizen in 2004. Paul knew that, in common with many
industries, e-commerce was changing the landscape of the
hospitality and catering sectors.
There were already consortia and buying groups giving
businesses access to a wide range of products and pricing
structures, however translating this into an online solution
required a new approach.
A rare and delightful contradiction
There are many advantages to the e-foods’ purchasing and
procurement solution but there are two headline elements,
elimination of the challenge of administering multiple
suppliers and better buying prices at an equivalent or higher
quality. Hence the “rare and delightful contradiction” e-foods
will dramatically increase your administration efficiency and
reduce your cost of purchase.
Since its inception e-foods has continually increased the
spread of purchasing categories and is now capable of
tailoring a solution package to meet the everyday purchasing
needs of all sizes and types of businesses across the
hospitality and catering sector.
Scalable and agile
Whether you spend a thousand or a million pounds a month,
the e-foods solution is scalable and agile. Today, e-foods
services pubs, hotels and restaurants on a single site,
multi-site, or nationwide basis along with nursing homes,
local authorities and contract caterers. Indeed any business
with a hospitality or catering function can benefit from an
e-foods solution. Our strong profile with banking and other
commercial businesses is a great indicator that our financial
performance adds up!
e-foods future growth depends on a continually improving
offer that, in turn, helps you achieve new levels of
performance. This dynamic drive is part of the ethos that has
shaped e-foods into one of the fastest growing companies in
online purchasing and procurement.
“Centralised purchasing will save time and
money, right?”
Page 4
“I need the usual - fresh produce, frozen and
chilled, meat, fish, etc, but sourcing other
basics such as stationery takes too much time -
just what can I get from e-foods?”
Page 5
“How can I escape the avalanche of paperwork
from my suppliers without losing control?”
Page 6
“I want to set my own quality standards and
choose my suppliers - food miles matter and
local, seasonal supply is important to me.”
Page 8
“Do you know your Porcini from your
Portabello? Expertise is what I need.”
Page 9
“The best price is a moving target, how do I
know I’m buying well?”
Page 10
“Keeping tabs on spend is my priority,
overspend is my nightmare.”
Page 11
the real world
an overview
Simple enough... Well, behind that statement of
intent sits a number of commitments. This profile
provides a snapshot of how e-foods makes good on
each, through a set of straightforward, “real-world”
examples.
We Guarantee To Save You
Time & Money
“e-foods exists to put you in control of
purchasing by driving down cost prices and
driving up administration efficiency whilst
maintaining or improving the quality and
service expectations of your business”
3. 3
Centralised purchasing is changing
the landscape of the hospitality and
catering sectors
e-foods’ online purchasing solution
is a rare and delightful contradiction
- increased efficiency, equivalent or
improved quality, yet lower spend.
In short, we guarantee to save time
and money”
Paul Mizen, Managing Director
3
“Our free pricing comparison
can be very illuminating - email
thepurchasingdetective@e-foods.co.uk to
book a no-obligation appraisal”
When we started using e-foods they saved us
12% on average across our food spend and cut
our admin needs in half”
Contract Caterer
“
“
4. 4
Centralised purchasing will
save time and money, right?”
e-foods becomes your centralised portal through
which to access a “world of purchasing”. The
avalanche of supplier invoices disappears and
becomes a single invoice.
The time saving is enormous - it’s as if we’ve created
your very own dedicated online “supermarket” stocked
with all your favourite suppliers accessible 24-7-365.
Administrative efficiency savings are substantial
too. You don’t have to place a multitude of individual
orders with suppliers, just one with e-foods. Unlike
Buying Groups you won’t just receive a consolidated
statement, and the same plethora of invoices
from suppliers, just invoices from e-foods and one
statement, all available online alongside powerful
management information.
e-foods’ buying power consistently delivers lower
prices across your supply chain. We have close
associations with over six hundred suppliers - e-foods
doesn’t negotiate a term deal then sit back and take
a commission, leaving you to check and administer
thereafter.
e-foods pro-actively monitors and manages costs to
ensure the best pricing stays that way. We’re buying
on your behalf and the best deal matters - resting on
our laurels is the easiest way to loose your business!
The rewards can be startling and double-digit
percentages are not uncommon. Of course savings
vary across your spend, but our free audit will
confirm the scale and opportunity for savings. Email
thepurchasingdetective@e-foods.co.uk to book your
price comparison appraisal.
“Savings come in two areas
- on purchased items and
through significantly increased
administrative efficiency”
Nursing Home
We build our menus in the e-foods online
system and use the nutritional information
it provides to create healthy meals for our
residents ”
“
“
5. 5
I need the usual - fresh produce, frozen and chilled,
meat, fish, etc, but sourcing other basics such as
stationery takes too much time...”
The list below is a snapshot of our current categories.
Within it you’ll find flat screen tv’s for your hotel
refurbishment, ipads for your management team,
housekeeping consumables, staff uniforms, waste
management and vending, alongside our extensive
foods and produce offer.
Our buying and procurement team are responsive and
effective, so, should you need a speciality product,
we’ll locate and negotiate the best rates.
The needs of your business are met with a tailored solution to fit your purchasing profile across key categories, however
access to a broader selection of less frequent items is just a click away. We aim to match our offer to your broader needs -
our reputation was built on fresh produce, but e-foods is increasingly able to offer a “one-stop-shop” for all of your day-to-
day purchasing.
5
“We’re extending the depth
of products in every category
and adding new categories
constantly to match demand”
FISH
DRINKS &
BEVERAGES
SNACKS &
CONFECTION
WORK/TABLE
WEAR & LINEN
HYGIENE &
CLEANING
OFFICE
SUPPLIES
WHITE GOODS &
ELECTRICALS
DAIRY BAKERY
& DELI
,
I order everything I need via
the e-foods online system
with my ipad as I walk around
the stock room”
“
“
e-foods
FRUIT
& VEG
e-foods
MEAT
& POULTRY
e-foods
FISH
e-foods
DRINKS &
BEVERAGES
e-foods
SNACKS &
CONFECTION
e-foods
WORK/TABLE
WEAR & LINEN
e-foods
DAIRY BAKERY
& DELI
,
e-foods
FROZEN DRY
& CHILLED
,
6. 66
How can I escape the
avalanche of paperwork from
my suppliers without loosing
control?”
Administering a multitude of suppliers is challenging
- the paper trail is vast. Generating orders for each
supplier, checking and marrying invoices to delivery
notes is just one slender part of the task. With all
this activity, do you make time for price checking and
shopping around for the best buys? Are you really in
control?
Centralising purchasing dramatically changes
your level of control. With all things in one place,
overseeing and reconciling spend becomes simple.
With such simplicity comes clarity. Budgeting and
management decisions become proactive instead of
reactive - live information provides essential oversight
of spend and empowers you to act instantly.
You can still maintain a dynamic and complex supply
chain with multiple suppliers and the ability to follow
the best deals, yet still only receive a single invoice.
This simple info-graphic illustrates your problem (!)
and the e-foods solution.
High costs
Time intensive
Low control
The admin headache
of managing multiple
suppliers with volatile
and high pricing, piles of
orders, piles of invoices
and multiple payments...
Minimising errors
Re-keying advice notes or invoicing information, or
deciphering hand written invoices is no longer needed
- every e-foods supplier uses the e-foods system so all
documentation is standardised, easy to follow and also
available in real-time on the e-foods online system.
No special hardware investment is required to access
the e-foods online solution - it can be accessed
through a standard desktop pc or tablet.
“You can still maintain multiple
suppliers and the ability to
follow the best deals, yet still
only receive a single invoice”
Old You
Bakery
Fish
Meat
Fruit & Veg
Dairy
Snacks &
Confection
Workwear &
Tablewear
Beverages
Stationery
Electricals
ÂŁÂŁ
“
From this...
=
“High costs and a
paperwork mountain”
7. 77
A team on your side
With the e-foods system comes the support of the
entire e-foods team. No small benefit! A host of
industry expertise and buying experience is at your
disposal.
The e-foods team operates a robust strategy by using
its network of contacts in the food industry and web
research to be fully up to date on all areas of price
and product information. We keep you up to speed
with the latest developments, highlight special deals
and promotions and help you manage though any
shortfalls of availability. Potential price increases are
advised quickly and alternatives sought.
* The e-foods system is free to use as a complete purchasing solution. The system is
also available on licence for customers wishing to manage their own supply chain.
7
Restaurant
“No special hardware
investment is required to
access the e-foods online
solution... ...and it’s free*”
Recipe costing is simple with the online tools
and we’ve the pick of the best suppliers in the
area, perfect for keeping quality high and costs
under control”
“
...To this
Bakery
Fish
Fruit & Veg Meat
Dairy Snacks &
Confection
Stationery
Electricals
Beverages
on-line
system
New You
Workwear &
Tablewear
“Low costs and
admin efficiency”
The admin simplicity of fixed low prices, one
order, one invoice, one payment, yet your
choice of the best local and national suppliers
with as many deliveries as you need.
Lower costs
Time efficient
High control=
INVOICE
Date
Product
Quantity Price
Supplier 111.11.12 Beef chuck diced 1.5 kg
ÂŁ0.00
14.11.12 Chicken whole lge 1.5 kg
ÂŁ0.00
Supplier 218.11.12 Milk skimmed
2.00
ÂŁ0.00
19.11.12 Yoghurt fruit
12.00
ÂŁ0.00
Supplier 318.11.12 Spinach
1.00 kg ÂŁ0.00
19.11.12 Peppers sliced 2.00 kg ÂŁ0.00
TOTAL
ÂŁ00.00
ÂŁ
8. 88
I want to set my own quality
standards and choose my
suppliers - food miles matter
and local, seasonal supply is
important to me”
“You decide - e-foods doesn’t
dictate - your own suppliers,
new suppliers from the e-foods
roster or a mix of both”Your choice not ours
e-foods doesn’t dictate - your own suppliers, new
suppliers selected from the e-foods roster, or a mix of
both, with our advice and guidance throughout. The
final supplier choice is your decision. We then use
our powerful purchasing and procurement systems
to manage your supplier portfolio, negotiating price,
service and specification. We maintain the relationship
to its best advantage; you get on with your business.
Local, national
e-foods provides national coverage, not by using
a hub to distribute purchases coming from the four
corners, but wherever possible from local suppliers
delivering direct to your site. If you need asparagus
in Bristol, Bolton and Bromsgrove, e-foods will have
sources local to each and within the same national
pricing structure.
We know that local producers and suppliers push food
miles right down and quality up. Win, Win. Buying
local puts you in touch with businesses passionate
about what they produce.
Multiple locations? We’ve a national network of risk
assessed, fully accredited suppliers waiting in the
wings.
We buy local, we buy British, we buy well!
Due diligence
Peace-of-mind purchasing from compliant suppliers
is a cornerstone of the e-foods system. ALL
e-foods suppliers are risk assessed and accredited.
Compliance is managed by independent auditors. Full
product traceability with fully tested recall procedures
is in place for all suppliers - purchase with confidence.
From the trawler to the table
and plough to the plate, our
objective is to support suppliers
local to you. Visit our website
to see the stories behind some
of the best produce the British
Isles has to offer. Every site
is provided with an e-foods
supplier map.
From small, artisan hand
raised pie makers to
commercial trawling
operations, through to
specialist bacon curers, e-foods has over
400 suppliers of all sizes and locations
but all sharing a passion for produce!
site
1site
2
site
3
“
9. 9
Hotel
“e-foods does not buy “blind”.
Experts in each marketplace
negotiate every category
procurement decision”
Expertise at your side
e-foods does not buy “blind”. Experts in each
marketplace negotiate every purchasing decision.
They’ll know their Porcini from their Portabello and
keep you informed of the latest industry developments,
tools and techniques. Indeed Paul Mizen, e-foods
Managing Director, began his career in fruit and veg
and many of our team have “hands on” experience of
the food service industry, right down to setting up the
shop or flash as it’s known in the trade.
We understand the differing needs of our customers
and work together to find the ideal balance of supply.
Chef, Hotelier or Care Home Manager, we understand
your business. The support doesn’t stop at the point of
purchase - the e-foods online system also provides :
• Recipe costing & budgeting.
• Menu creation.
• Nutritional information.
What about nutrition?
Our pioneering approach to purchasing is typified by
our “Fresh Food Manual” prepared for every customer
with details of each food; provenance, nutritional
data, seasonal availability,
storage, inspection
and packaging.
Nutritional
information is also
provided by the
online system.
9
Do you know your Porcini from
your Portabello? Expertise is
what I need”
“
e-foods online system allocates spend to stock
groups allowing accurate visibility of costs in
each area - food, cleaning, etc., so we know
exactly where our money goes”
“
10. 101010
The best price is a moving
target, how do I know I’m
buying well?”
Bench-Marking
The most effective route to the best pricing is through
our purchasing teams’ bench-marking activity.
Constant monitoring of pricing ensures changes are
picked up quickly and acted upon. We hold regular
scheduled benchmarking reviews with our clients,
but, for e-foods, chasing down every opportunity for
improvement is a daily activity.
We know that to retain your business we must
continually demonstrate the value of e-foods.
What savings can I expect?
Of course savings vary across category and business
type, but we always expect savings!
The following profiles provide a snapshot across a
range of businesses and the savings delivered. The
testimonials are included to highlight the “real-world”
benefits our clients experience.
If you’d like an assessment of the possible saving for
your business, e-foods offers a free appraisal service -
email thepurchasingdetective@e-foods.co.uk to book.
“Resting on our laurels is the
easiest way to lose business.
E-foods strives constantly to
demonstrate its value”
Hotel
Sonoma
Product Category
Fresh
Dry & Frozen
Total
Spend
ÂŁ640,000
ÂŁ780,000
ÂŁ1,420,000
Saving
ÂŁ38,400
ÂŁ62,400
ÂŁ100,800
% Saving
6%
8%
7%
Contract Caterer
Host
Product Category
Cleaning
Stationery
Total
Spend
ÂŁ60,000
ÂŁ90,000
ÂŁ150,000
Saving
ÂŁ8,400
ÂŁ7,200
ÂŁ15,600
% Saving
14%
8%
10%
Hotel
Coast & Country
Product Category
Fresh
Total
Spend
ÂŁ1,200,000
ÂŁ1,200,000
Saving
ÂŁ90,000
ÂŁ90,800
% Saving
7.5%
7.5%
Care Home Group
HC-One
Product Category
Televisions
Total
Spend
ÂŁ10,000
ÂŁ10,000
Saving
ÂŁ1,200
ÂŁ1,200
% Saving
12%
12%
“
“The only way we can support our local suppliers without incurring
greater administration costs is through our on-going partnership
with e-foods.”
Bryan Pitman, Purchasing Manager, Coast & Country.
“The e-foods supply solution ticked all of the boxes for our food
purchasing & operational needs whilst enabling us to exceed the
needs of our clients...”
Bill Toner, CEO, Host.
“One year on and e-foods continues to provide an excellent
level of service at site level, our administration costs have been
reduced and we are able to work towards our green objectives
with confidence.”
Shaun Wheatley, Purchasing Manager, Anchor Care Homes.
“The audit and price control that the e-foods contract gives us is
second to none and the flexibility and service from the partner
suppliers has given us, for the first time, a truly national service
with the advantages of a local network.
This has been an aspirational operation for us as a national
operator and has been promised on many occasions by many
providers. Until e-foods no other provider has been able to
consistently support that promise with action.”
Les Summers, Purchasing Director, Four Seasons Health Care,
11. 1111
Pub Group
Service level agreements
Pricing is, of course, critical but without high levels of
service, the best price counts for little. Every contract
has as a cornerstone, a document detailing service
levels that can be expected and escalation procedures
should problems be encountered. e-foods works hard
to ensure price and performance are equally valued.
“Set and forget” budget control
The e-foods system allows site by site, detailed control
of spend.
• Individual spend limits set by you against your
budget codes.
• Set as a whole or by product category.
• Spending over limits is flagged by email for
authorisation.
• Budgets set weekly, monthly, quarterly or annually.
• Spend reports can be pulled live from the system for
instant review.
Extra benefits from a partnership with e-foods
We hope, by now, you have a clear picture of
the power of the e-foods solution. Aside from the
system itself, there are many extra elements that a
partnership with e-foods brings. With hundreds of
suppliers and customers the opportunity to add extra
value is significant through:
• Loyalty schemes.
• Employee benefits.
• Retention schemes.
• Access to regular and diverse promotions.
• Incentives and special offers.
“The e-foods system puts you
in control - limit spend by week,
month or year , globally or by
individual category”
11
“
e-foods gave us the purchasing solution we
needed along with access to a whole new tier of
benefits, promotions and incentives that really
add value”
“
Keeping tabs on spend is
my priority, overspend is my
nightmare”
12. 12
E-Foods Limited, Willow House, Orbital 24, Oldham Street, Denton, Manchester M34 3SU
Tel. 0161 337 8378 Fax: 0161 335 0829 Email: info@e-foods.co.uk Web: www.e-foods.co.uk
A suppliers story...
Just one of the stories behind over 400 suppliers
e-foods is proud to be associated with...
Hodgson Fish
Hodgson Fish is one of the best-known fishmongers on the
East Coast. They supply the freshest of fish and deliver to
top hotels and restaurants throughout the North of England.
W.Hodgson was established in the fishing port of Hartlepool
in 1916 when it was mainly whiting, haddock, cod and
plaice that dominated the slabs. Times have changed and
now Tuna, Swordfish, Black Tilapia, Bream and Sea Bass
take their place in their delivery vans too.
Hodgson Fish’s own fleet brings back cod, whiting,
haddock, lemon sole, Dover sole, turbot, brill and of course
prawns or langoustines. Landed at dawn they’re on the
delivery rounds ready to take their place on the menu.
Their purpose built factory has all the latest refrigeration
and processing equipment to ensure that landed fish are
kept as fresh as when it was hauled into the nets.
To our suppliers...
The e-foods customer base is large and is
nationwide across many sectors...
Centralised purchasing gives our suppliers access to this
substantial purchasing spend across the country. We buy
well, yes, but in return our suppliers gain new sales through
the e-foods system from a much wider range of customers.
All our suppliers use the system to manage the flow of
orders and deliveries - it’s as effective at saving time for
suppliers as it is for our customers.
Payments are prompt and are made within two days of
customer payments to e-foods.
The system is simple and effective - interested in becoming
an e-foods supplier? Contact e-foods and talk to our
purchasing team about your story.