quality management

1. QUALITY MANAGEMENT
SYSTEM
AMMARA UMAR AWAN
Compiled by Ammara Umar Awan
1

2. Compiled @ Ammara Umar Awan
2
 Techniques, Methodology manufacturer
follow meet specifications
 Military Quality System
• Contractor responsibilities.
• Inspection and testing documentation.
• Records.
• Corrective actions.
• Drawings and change
• Quality products.
• Sampling inspection.
• Government inspection at subcontractor
or vendor facilities
 ISO 9000 Quality System
Quality Management system TQM
QMS
ISO 9000
Implantation
5G
3M

3. Compiled @ Ammara Umar Awan
3
 1987
 Specific industry
 BSI-5750
 MIL-Q 9859
 ISO 9000 v/s 9001
 Principles
1. Customer Focus
2. Leadership
3. Engagement of People
4. Process Approach
5. Improvement Decision Making
6. Relation ship management
ISO 9000 Quality System TQM
QMS
ISO 9000
Implantation
5G
3M

4. Compiled @ Ammara Umar Awan
4
Implementation
• Planning and designing.
• Documentation.
• Implementation.
• Assessment and registration.
 Decision Making and Commitment
1. Draft the quality policies.
2. Objectives of quality standards departments at all
levels.
3. Resources .
4. Conduct meetings
5. Implementing Team & MR
6. Quality System Management
7. Reporting
8. Employee Awareness Training
9. Gap Assessment
TQM
QMS
ISO 9000
Implentation
5G
3M

5. Compiled @ Ammara Umar Awan
5
5G
 Genba (Floor, Facility)
 Genbutsu (Machinery, Tools, Manufacturing Enablers)
 Gernri (Environment)
 Gensoku ( Process, Parameter)
 Genjitsu ( 3M, relate to Theory )
TQM
QMS
ISO 9000
Implantation
5G
3M

6. Compiled @ Ammara Umar Awan
6
3M Kaizen
MURA ( Uneven, irregularity,
inconsistent
MURI ( Unreasonable overburdening )
MUDA (Waste, TIMWOOD)
T: Transportation
I: Inventory
M: Motion
W: Wait
O: Overproduction
O: Over Processing
D: Defect
TQM
QMS
ISO 9000
Implantation
5G
3M