The applicant is applying for the position of IT Technical Support Engineer and is submitting his resume for consideration. He has 6 years of experience in IT roles within various organizations in the UAE. He believes his experience and interpersonal skills would be an asset to the organization. He is confident he could make a significant contribution to the team if selected for an interview.

1. To
The Human Resources Manager,
Dear Madam/Sir,
Let me take this opportunity to express my interest in the position ‘IT Technical Support Engineer,
IT Administrator’ in your esteemed organization. 6 years of experience in various organisations
inside and outside the UAE.
Given the opportunity, I am confident that my experience and personable disposition would be an
asset for your organization and I strongly believe that I would be able to make a significant
contribution to your team.
I have attached my resume for your review. Realizing the limitation of the written page, I would
welcome the opportunity to participate in a personal interview to answer any of your questions
and better present my skills and qualifications.
I look forward to hearing from you at an early date.
Thanking you,
Regards
SHUHAIL LAYIN

2. Shuhail Layin
E-mail: layinsuhail@gmail.com, suhaillayin313@gmail.com
Contact Number: 00971-556265117
PERSONAL DETAILS
Nationality : Indian.
Marital Status : Married.
Visa Status : Employment Visa.
Languages : English, Hindi, Malayalam.
Driving License: 2112017, Abu Dhabi, UAE.
Career Objective
Seeking for a challenging position to develop my career as an IT Technical Support Engineer, IT
Administrator or Suitable post in a reputed organization. Young, dynamic and self-motivated team player to
utilizing my skills and experience in engineering field and contribute to the success of Organization.
Strengths
 Confident  Quick Learner  Proficient in Computers
 Maintaining Confidential Files  Office Coordination Skills  Team Player
 Hard Working  Trustworthy
Education & Qualification
Bachelor of Computer Application– Computer Networking & Programming 2006-2009
Kannur University ,Kerala, India
Higher Secondary Certificate 2004-2006
Board Of Kerala, India

3. High School Certificate
Board Of Kerala, India
2004
IT SKILLS
• Certified as Microsoft Technology Specialist MCTS ID: 7800929.
• Certified as Microsoft Exchange Server 2007 MC ID: 8463501.
• Microsoft Certified System Engineer & Microsoft Certified IT Professional (MCSE & MCITP).
• Completion of Cisco Certified Network Administrator (CCNA).
• Office 365, Internet & E-mail applications.
• VM Ware WorkStation.
WORK EXPERIENCE
IT Technical Support Engineer and Computer Programmer. Aug 2011 – Till Date
Al Jazeera Computers. Abu Dhabi, UAE
Major Clients
• THE ROYAL DANISH EMBASSY, Abu Dhabi
• THE KINGDOM OF NETHERLANDS EMBASSY, Abu Dhabi
• EMBASSY OF ITALY, Abu Dhabi
• WILSON ASSOCIATES, Abu Dhabi, Dubai
• BRITISH VETERINARY CENTER, Abu Dhabi
• GERMAN VETERYNARY CLINIC, Abu Dhabi
• BOSKALIS WESTMINSTER, Abu Dhabi
• CERTIFIED OIL RENTALS, Abu Dhabi
• ABDEL QADIR ISMAIL LEGAL, Abu Dhabi
• BELLELI ENERGY SRL, Abu Dhabi
• SAFE LIFT, Abu Dhabi
• CAROUSEL , Dubai
Projects
• Server Migration- Windows 2008R2 to 2012R2, DATABASE.
• Migration of Email Server to Office 365.
• Migration of Domain Controller to Additional Domain Controller.

4. • VLANS Installation.
• Backup Server Setup and Configuration.
• Remote Configuration for Servers.
• Installation of DELL Edge/HP ProLiant Blade & Tower Servers.
• Design and Deploy Network Architecture.
• Installation of Patch panel (DATA/VOICE).
• Domain or Workgroup Configuration.
• Migration of Users from Workgroup to Domain.
• NAS and Print Servers.
• Installation of Domain and Domain Controller
• Desktop Level Support and Troubleshoot.
Desktop Support and System Admin April 2010 –October2010
G-LABS, Bangalore, India
MCSE & MCITP Trainee Aug 2009 – March 2010
LCC InfoTech Ltd. Kerala, India
Declaration
I hereby declare that all the statements made above are correct and complete to the best of my knowledge. The
original testimonials will be produced at the time of interview.
SHUHAIL LAYIN